Brother MFC-5460CN User manual

USER’S GUIDE
MFC - 5460CN
MFC - 5860CN
Version A

If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: MFC-5460CN and MFC-5860CN
(Circle your model number)
Serial Number: 1
Date of Purchase:
Place of Purchase:
1The serial number is on the back of the unit. Retain
this User's Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product
should you lose your receipt; and
may support an insurance claim by you in the event of product loss
covered by insurance.
© 2006 Brother Industries, Ltd.

i
Approval Information and Compilation and
Publication Notice
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE
FITTED WITH THE APPROPRIATE CONNECTOR.
APPROVAL INFORMATION
Brother advises that this product may not function correctly in a country other than where it was
originally purchased, and does not offer any warranty in the event that this product is used on
public telecommunication lines in another country.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.

ii
Table of Contents
Section I General
1 General Information 2
Using the documentation .......................................................................................2
Symbols and conventions used in the documentation ....................................2
Accessing the Software User’s Guide and Network User’s Guide ........................3
Viewing Documentation...................................................................................3
Control panel overview ..........................................................................................6
2 Loading documents and paper 8
Loading documents ...............................................................................................8
Using the ADF .................................................................................................8
Using the scanner glass ..................................................................................9
Scannable area .............................................................................................10
Acceptable paper and other media......................................................................10
Recommended media ...................................................................................11
Handling and using media .............................................................................11
Choosing the right media...............................................................................12
Loading paper, envelopes and other media .......................................................14
Loading paper and other media.....................................................................14
Loading paper in paper tray#2 (MFC-5860CN only) .....................................16
Loading envelopes and post cards................................................................18
Printable Area................................................................................................20
3 General setup 21
Power Save mode ...............................................................................................21
Putting your machine in Power Save mode...................................................21
Bringing your machine out of Power Save mode ..........................................21
Power Save setting........................................................................................21
Mode Timer..........................................................................................................22
Paper settings......................................................................................................22
Paper Type ....................................................................................................22
Paper Size .....................................................................................................23
Tray use in Fax mode (MFC-5860CN only)...................................................23
Tray use in Copy mode (MFC-5860CN only) ................................................24
Volume Settings...................................................................................................24
Ring Volume ..................................................................................................24
Beeper Volume..............................................................................................24
Speaker Volume ............................................................................................25
Setting Daylight Saving Time...............................................................................25

iii
4 Security features 26
TX Lock ...............................................................................................................26
Setting and changing the TX Lock password ................................................26
Turning the TX Lock on/off ............................................................................27
Section II Fax
5 Sending a fax 30
Entering Fax mode ..............................................................................................30
Faxing from the ADF ....................................................................................30
Faxing from the scanner glass ......................................................................30
Faxing Letter size documents from the scanner glass ..................................31
Colour fax transmission.................................................................................31
Cancelling a fax in progress ..........................................................................31
Broadcasting (Monochrome only)........................................................................31
Cancelling a Broadcast in progress...............................................................32
Additional sending operations..............................................................................32
Sending faxes using multiple settings ...........................................................32
Contrast.........................................................................................................33
Changing Resolution .....................................................................................33
Dual access (Monochrome only) ...................................................................34
Real time transmission ..................................................................................34
Overseas Mode .............................................................................................34
Delayed Fax(Monochrome only) ...................................................................35
Delayed Batch Transmission (Monochrome only)........................................35
Checking and cancelling waiting jobs............................................................35
Sending a fax manually .................................................................................36
Out of Memory message ...............................................................................36
6 Receiving a Fax 37
Receive modes....................................................................................................37
Choosing the Receive Mode .........................................................................37
Using receive modes ...........................................................................................38
Fax only.........................................................................................................38
Fax/Tel...........................................................................................................38
Manual...........................................................................................................38
External TAD .................................................................................................38
Receive mode settings ........................................................................................38
Ring Delay .....................................................................................................38
F/T Ring Time (Fax/Tel mode only)...............................................................39
Fax Detect .....................................................................................................39
Additional receiving operations............................................................................40
Printing a reduced incoming fax ....................................................................40
Receiving faxes into memory ........................................................................40
Printing a fax from the memory .....................................................................40

iv
7 Telephone and External devices 41
Voice Operations .................................................................................................41
Tone or pulse (Not available in New Zealand) ..............................................41
Fax/Tel mode ................................................................................................41
Fax/Tel mode in Power Save condition .........................................................41
Phone line services..............................................................................................41
Do you have Voice Mail?...............................................................................41
Telephone Service for Australia...........................................................................42
Telstra®FaxStream®Duet®(Distinctive Ring)..............................................42
Caller ID.........................................................................................................44
How Does the Caller ID Work?......................................................................44
The Caller ID is Stored in Your Machine Memory .........................................44
Viewing Caller ID List ....................................................................................45
Telephone Service for New Zealand ...................................................................45
FaxAbility .......................................................................................................45
Caller ID.........................................................................................................46
How Does the Caller ID Work?......................................................................47
Viewing Caller ID List ....................................................................................47
Telephone Service for Some Countries...............................................................48
Distinctive Ring (For Singapore and Hong Kong)..........................................48
Caller ID (For Singapore and Hong Kong) ....................................................49
Viewing Caller ID List ....................................................................................49
Connecting an external TAD (telephone answering device)................................50
Connections...................................................................................................50
Recording an outgoing message (OGM) on an external TAD.......................50
Multi-Line connections (PABX) .....................................................................51
External and extension phones ...........................................................................51
Connecting an external or extension telephone ............................................51
Operation from extension telephones............................................................52
If you answer a call and no one is on the line:...............................................52
Using remote codes.......................................................................................52
8 Dialling and storing numbers 53
How to Dial ..........................................................................................................53
Manual dialling...............................................................................................53
Speed-Dialling ...............................................................................................53
Search ...........................................................................................................53
Fax Redial .....................................................................................................54
Storing numbers ..................................................................................................54
Storing a pause .............................................................................................54
Storing Speed-Dial numbers .........................................................................54
Changing Speed-Dial names or numbers .....................................................55
Setting up groups for broadcasting................................................................55
Combining Quick-Dial numbers.....................................................................56

v
9 Remote fax options 57
Fax Forwarding....................................................................................................57
Fax Storage.........................................................................................................57
PC Fax Receive...................................................................................................58
Changing Remote Fax Options ...........................................................................59
Turning off Remote Fax Options..........................................................................59
Remote Retrieval.................................................................................................60
Setting a Remote Access Code.....................................................................60
Using your Remote Access Code..................................................................60
Retrieving fax messages ...............................................................................61
Changing your Fax Forwarding number ........................................................61
Remote fax commands........................................................................................62
10 Printing Reports 63
Fax reports...........................................................................................................63
Transmission Verification Report...................................................................63
Fax Journal (activity report)...........................................................................63
Reports ................................................................................................................64
How to print a report......................................................................................64
11 Polling 65
Polling overview...................................................................................................65
Polling receive .....................................................................................................65
Setup to receive polling .................................................................................65
Setup to receive polling with a secure code ..................................................65
Setup to receive delayed polling....................................................................66
Sequential polling ..........................................................................................66
Polled transmit (Monochrome only).....................................................................67
Setup for polled transmit................................................................................67
Setup for polled transmit with secure code....................................................67
Section III Copy
12 Making copies 70
How to copy.........................................................................................................70
Entering Copy mode......................................................................................70
Making a single copy .....................................................................................70
Making multiple copies ..................................................................................70
Stop copying..................................................................................................70
Copy keys............................................................................................................71
Changing copy speed and quality .................................................................71
Enlarging or reducing the image copied ........................................................72
Copy options..................................................................................................73
Paper options ................................................................................................76

vi
Section IV Direct Photo Printing
13 Printing photos from a memory card 78
PhotoCapture Center™Operations......................................................................78
Printing from a memory card without a PC....................................................78
Scanning to a memory card without a PC .....................................................78
Using PhotoCapture Center™ from your computer.......................................78
Using memory cards......................................................................................78
Memory card folder structure.........................................................................79
How to print from a memory card ........................................................................80
Printing the thumbnail index ..........................................................................81
Printing Images..............................................................................................81
DPOF printing................................................................................................82
PhotoCapture Center™ print settings..................................................................83
Print quality....................................................................................................83
Paper Options................................................................................................83
Adjusting Brightness, Contrast and Colour....................................................84
Cropping ........................................................................................................85
Borderless printing.........................................................................................85
Scan to Card........................................................................................................85
Changing the image quality ...........................................................................86
Changing the black & white file format ..........................................................86
Changing the colour file format......................................................................86
Understanding the Error Messages .....................................................................86
14 Printing photos from a camera with PictBridge 87
Before Using PictBridge.......................................................................................87
PictBridge requirements ................................................................................87
Using PictBridge ..................................................................................................87
Setting your digital camera ............................................................................87
Printing Images....................................................................................................88
DPOF printing................................................................................................88
Understanding the Error Messages .....................................................................88
Section V Software
15 Software and Network features 90

vii
Section VI Appendixes
A Safety and Legal 92
Choosing a location.............................................................................................92
To use the machine safely...................................................................................93
IMPORTANT-For Your Safety .......................................................................96
LAN connection .............................................................................................96
Important Information for Australia ......................................................................97
Important safety instructions..........................................................................97
Important Information for New Zealand ...............................................................98
Important Safety Instructions.........................................................................98
Important Information for Some Countries.........................................................101
Important Safety Instructions.......................................................................101
Legal limitations for copying ........................................................................103
Trademarks........................................................................................................104
B Troubleshooting and Routine Maintenance 105
Troubleshooting.................................................................................................105
If you are having difficulty with your machine..............................................105
Error messages ...........................................................................................111
Transferring your faxes or Fax Journal report .............................................114
Document jam .............................................................................................115
Printer jam or paper jam ..............................................................................116
Dial Tone detection......................................................................................118
Compatibility................................................................................................118
Routine maintenance.........................................................................................119
Replacing the ink cartridges ........................................................................119
Cleaning the outside of the machine ...........................................................121
Cleaning the scanner...................................................................................122
Cleaning the machine printer platen............................................................122
Cleaning the paper pick-up roller.................................................................123
Cleaning the print head ...............................................................................123
Checking the print quality ............................................................................124
Checking the printing alignment ..................................................................125
Checking the ink volume .............................................................................125
Machine Information ..........................................................................................126
Checking the serial number.........................................................................126
Packing and shipping the machine....................................................................126
C Menu and Features 128
On-screen programming....................................................................................128
Menu table...................................................................................................128
Memory storage...........................................................................................128
Menu keys .........................................................................................................128
Menu Table........................................................................................................130
Entering Text .....................................................................................................139

viii
D Specifications 140
General..............................................................................................................140
Print media.........................................................................................................142
Fax.....................................................................................................................143
Copy ..................................................................................................................144
PhotoCapture Center™ .....................................................................................145
PictBridge ..........................................................................................................145
Scanner .............................................................................................................146
Printer ................................................................................................................147
Interfaces ...........................................................................................................147
Computer requirements.....................................................................................148
Consumable items .............................................................................................149
Network (LAN) ...................................................................................................149
E Glossary 150
FIndex 153

Section I
General I
General Information 2
Loading documents and paper 8
General setup 21
Security features 26

2
1
Using the
documentation 1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation 1
The following symbols and conventions are
used throughout the documentation.
General Information 1
Bold Bold typeface identifies specific
keys on the machine’s control
panel.
Italics Italicized typeface emphasizes
an important point or refers you
to a related topic.
Courier
New
Text in the Courier New font
identifies messages on the
LCD of the machine.
Warnings tell you what to do to
prevent possible personal injury.
Electrical Hazard icons alert you to
possible electrical shock.
Cautions specify procedures you
must follow or avoid to prevent
possible damage to the machine or
other objects.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the operation
works with other features.
Improper Setup icons alert you to
devices and operations that are not
compatible with the machine.

General Information
3
1
Accessing the
Software User’s Guide
and Network User’s
Guide 1
This User’s Guide does not contain all the
information about the machine such as how
to use Printer, Scanner, and PC Fax. When
you are ready to learn detailed information
about these operations, read the Software
User’s Guide and Network User’s Guide that
are on the CD-ROM.
Viewing Documentation 1
Viewing Documentation
(For Windows®)1
To view the documentation, from the Start
menu, point to Brother, MFC-XXXX (where
XXXX is your model name) from the
programs group, and then choose
User’s Guide.
If you have not installed the software, you can
find the documentation by following the
instructions below:
aTurn on your PC. Insert the Brother
CD-ROM into your CD-ROM drive.
bIf the model name screen appears, click
your model name.
cIf the language screen appears, click
your language. The CD-ROM main
menu will appear.
Note
If this window does not appear, use
Windows®Explorer to run the setup.exe
program from the root directory of the
Brother CD-ROM.
dClick User’s Guide to view the
Software User’s Guide and
Network User’s Guide in HTML
format.

Chapter 1
4
How to find Scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
Scanning
(For Windows®98/98SE/Me/2000
Professional and Windows®XP)
ControlCenter3
(For Windows®98/98SE/Me/2000
Professional and Windows®XP)
Network Scanning
PaperPort®SE with OCR User’s Guide
The complete ScanSoft®Paper Port®SE
with OCR User’s Guide can be viewed
from the Help selection in the ScanSoft®
Paper Port®SE with OCR application.
Viewing Documentation
(For Macintosh®)1
aTurn on your Macintosh®. Insert the
Brother CD-ROM into your CD-ROM
drive. The following window will appear.
bDouble-click the Documentation icon.
cDouble-click your language folder.
dDouble-click the top page file to view the
Software User’s Guide and
Network User’s Guide in HTML
format.
eClick the documentation you want to
read.
Software User's Guide
Network User's Guide

General Information
5
1
How to find Scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
Scanning
(For Mac OS®X 10.2.4 or greater)
ControlCenter2
(For Mac OS®X 10.2.4 or greater)
Network Scanning
(For Mac OS®X 10.2.4 or greater)
Presto!®PageManager®User’s Guide
Instructions for scanning directly from
Presto!®PageManager®. The complete
Presto!®PageManager®User’s Guide
can be viewed from the Help selection in
the Presto!®PageManager®application.

Chapter 1
6
Control panel overview1
MFC-5460CN 1
MFC-5860CN 1
Note
Most of the illustrations in this User’s Guide show the MFC-5460CN.
1
10 9 87
24563
1
10 9 87
24563

General Information
7
1
1 Fax keys:
Hook
Press before dialing if you want to make
sure a fax machine answers, and then
press Start.
Also press this key after you pick up the
handset of anexternal telephone during the
F/T ring (fast double ring).
Redial/Pause
Redials the last number called. It also
inserts a pause when programming a quick
dial numbers.
Resolution
Lets you temporarily change the resolution
when sending a fax.
2 Copy keys (Temporary settings):
Options
Lets you temporarily change multiple copy
settings when in copy mode.
Quality
Lets you temporarily change the quality
setting.
Enlarge/Reduce
Lets you temporarily enlarge or reduce
copies depending on the ratio you choose.
Paper Type (MFC-5460CN only)
Lets you choose which type of paper you
want to use for the next copy.
Tray Select (MFC-5860CN only)
Lets you choose which tray you want to use
for the next copy.
3DialPad
Use these keys to dial telephone and fax
numbers and as a keyboard for entering
information into the machine.
The #key lets you temporarily switch the
dialling mode during a telephone call from
Pulse to Tone (not available in New Zealand).
4 Mode keys:
Fax
Lets you access Fax mode.
Scan
Lets you access Scan mode.
Copy
Lets you access Copy mode.
Photo Capture
Lets you access PhotoCapture Center ™ mode.
5 Menu keys:
Menu
Lets you access the main menu.
aSearch/Speed Dial
Lets you look up and dial numbers that are
stored in the memory.
Volume keys
dc
In Fax mode, you can press these keys to
adjust the ring volume.
d
Press to scroll backward to a menu
selection.
aor b
Press to scroll through the menus and
options.
Clear/Back
Press to cancel the current setting, and go
back to the previous menu.
OK
Lets you choose a setting, or select an item.
6 Start keys:
Colour Start
Lets you start sending faxes or making
copies in full colour. Also lets you start a
scanning operation (in colour or mono,
depending on the scanning setting in the
ControlCenter software).
Mono Start
Lets you start sending faxes or making
copies in monochrome. Also lets you start a
scanning operation (in colour or mono,
depending on the scanning setting in the
ControlCenter software).
7 Power Save
Lets you put the machine into Power Save
mode (all the lights will extinguish).
8Stop/Exit
Stops an operation or exits from a menu.
9 LCD (liquid crystal display)
Displays messages on the screen to help you
set up and use your machine.
10 Ink Management
Lets you clean the print head, print a test page
to check the print quality, and check the
available ink volume.

8
2
Loading documents 2
You can send a fax, make copies, and scan
from the ADF (automatic document feeder)
and from the scanner glass (Flatbed).
Using the ADF 2
The ADF can hold up to 35 pages and feeds
each sheet individually. Use standard
80 g/m2(20 lb) paper and always fan the
pages before putting them in the ADF.
Recommended environment 2
Document Sizes and Weight
Supported 2
How to load documents 2
CAUTION
DO NOT pull on the document while it is
feeding.
DO NOT use paper that is curled, wrinkled,
folded, ripped, stapled, paper clipped,
pasted or taped.
DO NOT use cardboard, newspaper or
fabric with ADF. Instead use the scanner
glass (Flatbed).
Make sure documents written with ink are
completely dry.
aUnfold the ADF Document Support.
bFan the pages well. Make sure you put
the documents face up, top edge first
in the ADF until you feel them touch the
feed roller.
cAdjust the paper guides to fit the width of
your documents.
Loading documents and paper 2
Temperature: 20 to 30°C (68 to 86°F)
Humidity: 50% to 70%
Paper: 80 g/m2A4 (20 lb LTR)
Length: 148 to 355.6 mm
(5.8 to 14 in.)
Width: 148 to 215.9 mm
(5.8 to 8.5 in.)
Weight: 64 to 90 g/m2(17to24lb)

Loading documents and paper
9
2
dUnfold the ADF Document Output
Support Flap (1).
CAUTION
DO NOT leave thick documents on the
scanner glass. If you do this, the ADF may
jam.
Using the scanner glass 2
You can use the scanner glass to fax, copy,
or scan pages of a book, one page at a time.
Document Sizes Supported 2
How to load documents 2
Note
To use the scanner glass, the ADF must
be empty.
aLift the document cover.
bUsing the document guidelines on the
left, center the document face down on
the scanner glass.
cClose the document cover.
CAUTION
If you are scanning a book or thick
document, DO NOT slam the cover or
press on it.
Length: Up to 297 mm (11.7 in.)
Width: Up to 215.9 mm (8.5 in.)
Weight: Up to 2 kg (4.4 lb)
1

Chapter 2
10
Scannable area 2
The scannable area depends on the settings
in the application you are using. The figures
below show the areas you cannot scan on
paper.
Acceptable paper and
other media 2
The print quality can be affected by the type
of paper you are using in the machine.
To get the best print quality for the settings
you have chosen, always set the Paper Type
to match the type of paper you load.
You can use plain paper, inkjet paper (coated
paper), glossy paper, transparencies and
envelopes.
We recommend testing various paper types
before buying large quantities.
For best results, use the Brother paper.
When you print on inkjet paper (coated
paper), transparencies and photo paper,
be sure to choose the correct media in the
‘Basic’ tab of the printer driver or in the
Paper Type setting of the menu (See
Paper Type on page 22).
When you print on Brother photo paper,
load the instruction sheet included with the
photo paper in the paper tray first, and
then put the glossy paper on top of the
instruction sheet.
When you use transparencies or glossy
paper, remove each sheet at once to
prevent smudging or paper jams.
Avoid touching the printed surface of the
paper immediately after printing; the
surface may not be completely dry and
may stain your fingers.
Usage Document
Size
Top (1)
Bottom (2)
Left (3)
Right (4)
Fax Letter 3 mm
(0.12 in.)
4 mm
(0.16 in.)
A4 3 mm
(0.12 in.)
1 mm
(0.04 in.)
Copy Letter 3 mm
(0.12 in.)
3 mm
(0.12 in.)
A4 3 mm
(0.12 in.)
3 mm
(0.12 in.)
Scan Letter 3 mm
(0.12 in.)
3 mm
(0.12 in.)
A4 3 mm
(0.12 in.)
0 mm
(0 in.)
34
1
2