Brother DCP-J140W Operating and maintenance manual

Basic User’s Guide
DCP-J140W
Version 0
UK/IRE/GEN

If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: DCP-J140W
Serial Number: 1
Date of Purchase:
Place of Purchase:
1The serial number is on the back of the unit. Retain
this User's Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
© 2012 Brother Industries, Ltd. All rights reserved.

i
User’s Guides and where do I find them?
1It may differ depending on your country.
2Visit us at http://solutions.brother.com/.
3PDF printing is not supported on Windows®Phone.
Which Guide? What's in it? Where is it?
Product Safety Guide Read this Guide first. Please read the Safety
Instructions before you set up your machine.
See this Guide for trademarks and legal
limitations.
Printed / In the box
Quick Setup Guide Follow the instructions for setting up your
machine and installing the drivers and software
for the operating system and connection type
you are using.
Printed / In the box
Basic User’s Guide Learn the basic Copy and Scan operations and
how to replace consumables. See
troubleshooting tips.
Printed / In the box 1
Advanced User’s Guide Learn more advanced operations: Copy,
printing reports and performing routine
maintenance.
PDF file / CD-ROM
Software User’s Guide Follow these instructions for Printing, Scanning,
Network Scanning, Web Services (Scan), and
using the Brother ControlCenter utility.
PDF file / CD-ROM
Network Glossary This Guide provides basic information about
advanced network features of Brother
machines along with explanations about
general networking and common terms.
PDF file / CD-ROM
NetworkUser’sGuide This Guide provides useful information about
wireless network settings and security settings
using the Brother machine. You can also find
supported protocol information for your
machine and detailed troubleshooting tips.
PDF file / CD-ROM
Mobile Print/Scan Guide for
Brother iPrint&Scan
This Guide provides useful information about
printing JPEG and PDF 3files from your mobile
device and scanning from your Brother machine
to your mobile device when connected to a
Wi-Fi network.
PDF file / Brother
Solutions Center 2

ii
Table of Contents
(Basic User’s Guide)
1 General information 1
Using the documentation ....................................................................................... 1
Symbols and conventions used in the documentation ....................................1
Accessing the Advanced User’s Guide, Software User’s Guide,
Network User’s Guide, and Network Glossary ...................................................1
Viewing Documentation...................................................................................1
Accessing Brother Support (Windows®) ................................................................3
Accessing Brother Support (Macintosh) ................................................................3
Control panel overview ..........................................................................................4
Warning LED indications .................................................................................5
2 Loading paper 6
Loading paper and other print media.....................................................................6
Loading envelopes and postcards...................................................................9
Removing small printouts from the machine .................................................10
Unprintable area ............................................................................................ 11
Paper settings......................................................................................................12
Paper Type ....................................................................................................12
Paper Size .....................................................................................................12
Acceptable paper and other print media..............................................................13
Recommended print media ...........................................................................13
Handling and using print media .....................................................................14
Choosing the right print media.......................................................................15
3 Loading documents 17
How to load documents .......................................................................................17
Using the scanner glass ................................................................................17
Unscannable area .........................................................................................18
4 Making copies 19
How to copy .........................................................................................................19
Stop copying..................................................................................................19
Copy settings .......................................................................................................19
Paper Options................................................................................................20
5 How to print from a computer 21
Printing a document .............................................................................................21

iii
6 How to scan to a computer 22
Scanning a document ..........................................................................................22
Scanning using the SCAN key............................................................................. 22
Scanning using a scanner driver .........................................................................23
Scanning using the ControlCenter....................................................................... 23
A Routine maintenance 24
Replacing the ink cartridges ................................................................................ 24
Cleaning and checking the machine.................................................................... 27
Cleaning the scanner glass ...........................................................................27
Cleaning the print head .................................................................................27
Checking the print quality .............................................................................. 28
Checking the print alignment ......................................................................... 29
B Troubleshooting 30
Error and Maintenance messages.......................................................................30
Printer jam or paper jam ................................................................................34
Troubleshooting .................................................................................................. 36
If you are having difficulty with your machine ................................................ 36
Machine Information ............................................................................................ 41
Checking the serial number........................................................................... 41
Reset functions.............................................................................................. 41
How to reset the machine.............................................................................. 41
C Menu and features 42
On-screen programming......................................................................................42
Menu keys ...........................................................................................................42
Menu table ...........................................................................................................44
D Specifications 51
General................................................................................................................51
Print media........................................................................................................... 53
Copy .................................................................................................................... 54
Scanner ...............................................................................................................55
Printer ..................................................................................................................56
Interfaces .............................................................................................................57
Network................................................................................................................ 57
Computer requirements ....................................................................................... 58
Consumable items ...............................................................................................59
E Index 60

iv
Table of Contents
(Advanced User’s Guide)
The Advanced User’s Guide explains the following features and operations.
You can view the Advanced User’s Guide on the CD-ROM.
1 General setup
Memory storage
Sleep Mode
Auto Power Off
LCD display
2 Printing reports
Reports
3 Making copies
Copy settings
Copy Options
A Routine maintenance
Cleaning and checking the machine
Packing and shipping the machine
B Glossary
CIndex

1
1
1
Using the
documentation 1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation 1
The following symbols and conventions are
used throughout the documentation.
Accessing the
Advanced User’s
Guide, Software User’s
Guide, Network User’s
Guide, and Network
Glossary 1
This Basic User’s Guide does not contain all
the information about the machine, such as
how to use the advanced Copy, Printer,
Scanner and Network features. When you
are ready to learn detailed information about
these operations, you can read the
Advanced User’s Guide,
Software User’s Guide,
Network User’s Guide and
Network Glossary that are on the CD-ROM.
Viewing Documentation 1
Viewing Documentation
(Windows®)1
To view the documentation, from the Start
menu, select Brother, DCP-XXXX (where
XXXX is your model name) from the programs
list, and then choose User’s Guides.
If you have not installed the software, you can
find the documentation on the CD-ROM by
following the instructions below:
aTurn on your PC. Insert the Brother
CD-ROM into your CD-ROM drive.
General information 1
Bold Bold typeface identifies specific
buttons on the machine’s
control panel, or on the
computer screen.
Italics Italicized typeface emphasizes
an important point or refers you
to a related topic.
Courier
New
Text in the Courier New font
identifies messages on the
LCD of the machine.
WARNING
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injuries.
CAUTION
CAUTION indicates a potentially hazardous
situation which, if not avoided, may result in
minor or moderate injuries.
Important
Important indicates a potentially hazardous
situation which, if not avoided, may result in
damage to property or loss of product
functionality.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the operation
works with other features.
Electrical Hazard icons alert you to
possible electrical shocks.

Chapter 1
2
Note
If the Brother screen does not appear
automatically, go to
My Computer (Computer), double-click
the CD-ROM icon, and then double-click
start.exe.
bIf the model name screen appears, click
your model name.
cIf the language screen appears, click
your language. The CD-ROM Top Menu
will appear.
dClick Documentation.
eClick PDF documents. If the country
screen appears, choose your country.
After the list of User’s Guides appears,
choose the guide you want to read.
Viewing Documentation
(Macintosh) 1
aTurn on your Macintosh. Insert the
Brother CD-ROM into your CD-ROM
drive. The following window will appear.
bDouble-click the Documentation icon.
If the model name screen appears,
choose your model name and click next.
cIf the language screen appears, double-
click your language folder.
dDouble-click top.pdf.
If the country screen appears, choose
your country.
eAfter the list of User’s Guides appears,
choose the guide you want to read.
How to find Scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
Scanning
ControlCenter
Network Scanning
How to find Network setup
instructions 1
Your machine can be connected to a wireless
network.
Basic setup instructions
(uuQuick Setup Guide)
The wireless access point or router
supports Wi-Fi Protected Setup or
AOSS™
(uuQuick Setup Guide)
More information about network setup
(uuNetwork User’s Guide)

General information
3
1
Accessing Brother
Support (Windows®)1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the CD-ROM.
Click Brother Support on the Top Menu.
The following screen will appear:
To access our website
(http://www.brother.com/), click
Brother Home Page.
For the latest news and product support
information
(http://solutions.brother.com/), click
Brother Solutions Center.
To visit our website for original Brother
Supplies
(http://www.brother.com/original/),
click Supplies Information.
To access the Brother CreativeCenter
(http://www.brother.com/creativecenter/)
for FREE photo projects and printable
downloads, click
Brother CreativeCenter.
To return to the top menu, click Back or if
you have finished, click Exit.
Accessing Brother
Support (Macintosh) 1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the CD-ROM.
Double-click the Brother Support icon.
The following screen will appear:
To register your machine from the Brother
Product Registration Page
(http://www.brother.com/registration/),
click On-Line Registration.
For the latest news and product support
information
(http://solutions.brother.com/), click
Brother Solutions Center.
To visit our website for original Brother
Supplies
(http://www.brother.com/original/), click
Supplies Information.

Chapter 1
4
Control panel overview 1
1 Copy keys:
You can temporarily change the copy settings
when in copy mode.
Enlarge/Reduce
Lets you enlarge or reduce copies
depending on the ratio you select.
Copy Quality
Use this key to temporarily change the
quality of your copies.
Number of Copies
Use this key to make multiple copies.
Copy Options
You can quickly and easily select
temporary settings for copying.
2 Menu keys:
Menu
Lets you access the main menu.
+aor -b
Press to scroll through the menus and
options.
OK
Lets you select a setting.
3 SCAN
Lets you access Scan mode.
4 Start keys:
Mono Start
Lets you start making copies in
monochrome. Also lets you start a
scanning operation (in colour or mono,
depending on the scan setting in the
ControlCenter software).
Colour Start
Lets you start making copies in full colour.
Also lets you start a scanning operation (in
colour or mono, depending on the scan
setting in the ControlCenter software).
5
You can turn the machine on and off.
If you turn the machine off, it will still
periodically clean the print head to maintain
print quality. To prolong print head life, provide
the best ink cartridge economy, and maintain
print quality, you should keep your machine
connected to the power at all times.
6 Stop/Exit
Stops an operation or exits from a menu.
100% Normal 01
1342
678 5

General information
5
1
7 WarningLED
Blinks in orange when the LCD displays an
error or an important status message.
8 LCD (Liquid Crystal Display)
Displays messages on the screen to help you
set up and use your machine.
Warning LED indications 1
The Warning LED (Light Emitting Diode) is a
light that shows the DCP status. The LCD
shows the current machine status when the
machine is idle.
LED DCP
status
Description
Off
Ready The DCP is ready for
use.
Orange
Cover open The cover is open.
Close the cover. (See
Error and Maintenance
messages
uu page 30.)
Cannot
print
Replace the ink
cartridge with a new
one. (See Replacing the
ink cartridges
uu page 24.)
Paper error Put paper in the tray or
clear the paper jam.
Check the LCD
message. (See
Troubleshooting
uu page 36.)
Other
messages
Check the LCD
message. (See Error
and Maintenance
messages
uu page 30.)
100% Normal 01

6
2
Loading paper and
other print media 2
Load only one size of paper and one type of
paper in the paper tray at any one time.
aPull the paper tray completely out of the
machine.
Note
If the paper support flap (1) is open, close
it, and then close the paper support (2).
bLift the output paper tray cover (1).
cWith both hands, gently press and slide
the paper side guides (1) and then the
paper length guide (2) to fit the paper
size.
Make sure that the triangular marks (3)
on the paper side guides (1) and paper
length guide (2) line up with the marks
for the paper size you are using.
Loading paper 2
11
2
1
3
3
1
2

Loading paper
7
2
Note
When using Legal size paper, press and
hold the universal guide release button (1)
as you slide out the front of the paper tray.
dFan the stack of paper well to avoid
paper jams and misfeeds.
Note
Always make sure that the paper is not
curled or wrinkled.
eGently put the paper into the paper tray
print side down and top edge in first.
Check that the paper is flat in the tray.
Important
Be careful not to push the paper in too far;
it may lift at the back of the tray and cause
paper feed problems.
Note
If you want to add paper before the tray is
empty, remove the paper from the tray
and combine it with the paper you are
adding. Always fan the stack of paper well
before loading it in the tray. If you add
paper without fanning the stack the
machine may feed multiple pages.
1

Chapter 2
8
fGently adjust the paper side guides (1)
to fit the paper using both hands.
Make sure the paper side guides touch
the sides of the paper.
gClose the output paper tray cover.
hSlowly push the paper tray completely
into the machine.
iWhile holding the paper tray in place,
pull out the paper support (1) until it
clicks, and then unfold the paper
support flap (2).
Important
DO NOT use the paper support flap for
Legal size paper.
1
1
22

Loading paper
9
2
Loading envelopes and
postcards 2
About envelopes 2
Use envelopes that weigh between 80 and
95 g/m2.
Some envelopes need margin settings to
be set in the application. Make sure you
do a test print first before printing many
envelopes.
Important
DO NOT use the following types of
envelopes, as they will not feed correctly:
• That are of a baggy construction.
• That have windows.
• That are embossed (have raised
writing on them).
• That have clasps or staples.
• That are pre-printed on the inside.
Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
Loading envelopes and postcards 2
aBefore loading, press the corners and
sides of the envelopes or postcards to
make them as flat as possible.
Important
If envelopes or postcards are “double-
feeding”, put one envelope or postcard in
the paper tray at a time.
Glue Double flaps

Chapter 2
10
bPut envelopes or postcards in the paper
tray with the address side down and the
leading edge (top of the envelopes) in
first as shown in the illustration. Using
both hands, gently press and slide the
paper side guides (1) and paper length
guide (2) to fit the size of the envelopes
or postcards.
If you have problems printing on
envelopes with the flap on the short edge,
try the following: 2
aOpen the envelope flap.
bPut the envelope into the paper tray with
the address side down and the flap
positioned as shown in the illustration.
cSelect Reverse Print (Windows®) or
Reverse Page Orientation
(Macintosh) in the printer driver’s dialog
box and then adjust the size and margin
in your application.
uuSoftware User’s Guide: Printing
(Windows®)
uuSoftware User’s Guide: Printing
(Macintosh)
Removing small printouts
from the machine 2
When the machine ejects small paper onto
the output paper tray cover you may not be
able to reach it. Make sure printing has
finished, and then pull the tray completely out
of the machine.
2
1

Loading paper
11
2
Unprintable area 2
The printable area depends on the settings in the application you are using. The figures below
show the unprintable areas on cut sheet paper and envelopes. The machine can print in the
shaded areas of cut sheet paper when the Borderless print feature is available and turned on.
uuSoftware User’s Guide: Printing (Windows®)
uuSoftware User’s Guide: Printing (Macintosh)
Note
The Borderless print feature is not available for envelopes.
Cut Sheet Paper Envelopes
Top (1) Left (2) Bottom (3) Right (4)
CutSheet 3mm 3mm 3mm 3mm
Envelopes 12 mm 3 mm 24 mm 3 mm
1
3
24
1
3
42

Chapter 2
12
Paper settings 2
Paper Type 2
To get the best print quality, set the machine
for the type of paper you are using.
aPress Menu.
bPress aor bto choose 2.Copy.
Press OK.
cPress aor bto choose 1.Paper Type.
Press OK.
dPress aor bto choose Plain Paper,
Inkjet Paper, Brother BP71,
Brother BP61, Other Glossy or
Transparency.
Press OK.
ePress Stop/Exit.
Note
The machine ejects paper with the printed
surfaces face up onto the paper tray at the
front of the machine. When you use
transparencies or glossy paper, remove
each sheet at once to prevent smudging
or paper jams.
Paper Size 2
You can use the following sizes of paper for
printing copies: A4, A5, Letter, Legal and 10
15 cm. When you change the size of paper
you load in the machine, you will need to
change the paper size setting at the same
time.
aPress Menu.
bPress aor bto choose 2.Copy.
Press OK.
cPress aor bto choose 2.Paper Size.
Press OK.
dPress aor bto choose the paper size
you are using, A4, A5, 10x15cm,
Letter or Legal.
Press OK.
ePress Stop/Exit.

Loading paper
13
2
Acceptable paper and
other print media 2
The print quality can be affected by the type
of paper you use in the machine.
To get the best print quality for the settings
you have chosen, always set the Paper Type
to match the type of paper that is loaded in
the tray.
You can use plain paper, inkjet paper (coated
paper), glossy paper, transparencies and
envelopes.
We recommend testing various paper types
before buying large quantities.
For best results, use Brother paper.
When you print on inkjet paper (coated
paper), transparencies and glossy paper,
be sure to choose the correct print media
in the “Basic” tab of the printer driver or in
the Paper Type setting of the machine’s
menu. (See Paper Type uu page 12.)
When you print on Brother Photo paper,
load one extra sheet of the same photo
paper in the paper tray. An extra sheet has
been included in the paper package for
this purpose.
When you print on transparencies, load
one extra sheet in the paper tray.
When using transparencies or photo
paper, remove each sheet at once to
prevent smudging or paper jams.
Avoid touching the printed surface of the
paper immediately after printing; the
surface may not be completely dry and
may stain your fingers.
Recommended print media 2
To get the best print quality, we suggest using
Brother paper. (See the table below.)
If Brother paper is not available in your
country, we recommend testing various
papers before purchasing large quantities.
We recommend using “3M Transparency
Film” when you print on transparencies.
Brother paper
Paper Type Item
A4 Plain BP60PA
A4 Glossy Photo BP71GA4
A4 Inkjet (Matte) BP60MA
10 15 cm Glossy
Photo
BP71GP

Chapter 2
14
Handling and using print
media 2
Store paper in its original packaging and
keep it sealed. Keep the paper flat and
away from moisture, direct sunlight and
heat.
Avoid touching the shiny (coated) side of
photo paper. Load photo paper with the
shiny side facing down.
Avoid touching either side of
transparencies because they absorb
water and perspiration easily, and this
may cause decreased output quality.
Transparencies designed for laser
printers/copiers may stain your next
document. Use only transparencies
recommended for inkjet printing.
You can only print on both sides of the
paper with PC printing.
uuSoftware User’s Guide: Printing
(Windows®).
uuSoftware User’s Guide: Printing
(Macintosh)
Important
DO NOT use the following kinds of paper:
• Damaged, curled, wrinkled, or
irregularly shaped paper
1 2 mm or greater curl may cause jams
to occur.
• Extremely shiny or highly textured
paper
• Paper that cannot be arranged
uniformly when stacked
• Short grain paper
Paper capacity of the output paper
tray cover 2
Up to 50 sheets of 80 g/m2 A4 paper.
Transparencies and photo paper must be
picked up from the output paper tray cover
one page at a time to avoid smudging.
1
1