Brother DCP-J772DW User manual

Reference Guide
Brief explanations for routine operations
DCP-J772DW
DCP-J774DW
MFC-J890DW
MFC-J895DW
Brother recommends keeping this guide next to your Brother machine for quick reference.
Online User's Guide
For more advanced instructions, information, and
product specifications, see the Online User's
Guide at support.brother.com/manuals

User's Guides and Where to Find Them
Which Guide? What's in It? Where Is It?
Product Safety Guide Read this Guide first. Please read the Safety
Instructions before you set up your machine.
See this Guide for trademarks and legal
limitations.
Printed / In the box
Quick Setup Guide Follow the instructions for setting up your
machine, and installing the drivers and
software for the operating system and
connection type you are using.
Printed / In the box
Reference Guide Learn the basic PC-Print, PhotoCapture
Center, Scan, Copy and Fax operations and
basic machine maintenance. See
troubleshooting tips.
Printed or on Brother
Installation Disc / In
the Box
Online User's Guide This guide includes the additional contents of
the Reference Guide.
In addition to information about the PC-Print,
PhotoCapture Center, Scan, Copy, Fax,
Internet services, Mobile Functions and
Brother ControlCenter operations, useful
information is included about using the
machine on a network.
Brother Solutions
Center 1
1Visit support.brother.com/manuals.
For the Latest Driver Updates
Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to
download drivers. To keep your machine’s performance up-to-date, check there for the latest
firmware upgrades.
©2017 Brother Industries, Ltd. All rights reserved.
1

Questions or Problems? Take a Look at our FAQs,
Solutions, and Videos Online.
Go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at
support.brother.com
•Provides several ways to search
•Displays related questions for more information
•Receives regular updates based on customer feedback
Important Note
• This documentation is for both MFC and DCP models. Where it says 'MFC' in this User's
Guide, read 'MFC-xxxx' as 'DCP-xxxx'. DCP models are not equipped with a fax function.
2

Control Panel Overview
3
2
5
41
1. NFC (Near Field Communication)
symbol
(MFC-J890DW/MFC-J895DW)
If your Android™ device supports the NFC
feature, you can print from your device or
scan documents to your device in the
same way.
2. Touchscreen Liquid Crystal Display
(LCD)
Access menus and options by pressing
them on the touchscreen.
3. Menu buttons
(Back)
Press to go back to the previous menu.
(Home)
Press to return to the Home screen.
(Cancel)
Press to cancel an operation.
4. LED Power Indicator
The LED lights up depending on the
machine’s power status.
When the machine is in Sleep Mode, the
LED blinks.
5. Power On/Off
Press to turn the machine on.
Press and hold down to turn the
machine off. The touchscreen will display
[Shutting Down] and will stay on for a
few seconds before turning itself off.
If you turn the machine off using , it
will still clean the print head periodically to
maintain print quality. To prolong print
head life, provide better ink efficiency, and
maintain print quality, keep your machine
connected to a power source at all times.
1General Information
1General Information
3

Touchscreen LCD
Overview
MFC-J890DW/MFC-J895DW
You can switch Home screens by pressing d
or c.
From the Home screens, you can access Wi-
Fi® setup, Shortcuts, Ink levels and Setup
screens.
Home Screen
1
7
5
2
346
This screen shows the machine’s status when
the machine is idle. When displayed, it
indicates that your machine is ready for the
next command.
1. Date & Time
Displays the date and time set on the
machine.
2. Quiet Mode
This icon appears when the [Quiet
Mode] setting is set to [On].
The Quiet Mode setting can reduce
printing noise. When Quiet Mode is turned
on, the print speed becomes slower. For
more information, see the Online User's
Guide.
3. [Shortcuts]
Create Shortcuts for frequently-used
operations, such as sending a fax,
copying, scanning, Web Connect and
Apps services.
• There are three Shortcuts screens.
You can program four shortcuts on
each screen.
• To display the other Shortcuts screens,
press d or c.
4. Wireless Status
Each icon in the following table shows the
wireless network status:
Your machine is not connected to
the wireless access point/router.
Press this button to configure
wireless settings. For more
information, see the Quick Setup
Guide.
Wireless network is connected.
A three-level indicator in each of
the Home screens displays the
current wireless signal strength.
The wireless access point/router
cannot be detected.
The wireless setting is disabled.
You can configure wireless settings by
pressing the Wireless Status button.
5. [Settings]
Press to access the [Settings] menu.
4

6. [Ink]
Displays the available ink volume. Press
to access the [Ink] menu.
When an ink cartridge is near the end of
its life or having a problem, an error icon is
displayed on the ink colour.
7. Modes:
Press to switch to each mode.
[Fax] / [Copy] / [Scan] / [Photo] /
[Web] / [Apps] / [Download
Software]
For more information on [Web] and
[Apps], see the Online User's Guide.
8. Information icon
8
New information from Brother appears in
the information bar when the notification
settings such as [Message from
Brother] and [Firmware Auto
Check] are set to [On].
(Internet connection is needed, and data
rates may apply.)
Press to view the details.
9. Warning icon
9
The warning icon appears when there
is an error or maintenance message;
press to view the details, and then
press to return to the Home screen.
DCP-J772DW/DCP-J774DW
You can switch Home screens by pressing d
or c.
From the Home screens, you can access Wi-
Fi setup, Shortcuts, Ink levels and Setup
screens.
Home Screen
6
4
1
235
This screen shows the machine’s status when
the machine is idle. When displayed, it
indicates that your machine is ready for the
next command.
1General Information
5

1. Quiet Mode
This icon appears when the [Quiet
Mode] setting is set to [On]. For more
information, see the Online User's Guide.
The Quiet Mode setting can reduce
printing noise. When Quiet Mode is turned
on, the print speed becomes slower.
2. [Shortcuts]
Create Shortcuts for frequently-used
operations, such as copying, scanning,
Web Connect and Apps services.
• There are three Shortcuts screens.
You can program four shortcuts on
each screen.
• To display the other Shortcuts screens,
press d or c.
3. Wireless Status
Each icon in the following table shows the
wireless network status:
Your machine is not connected to
the wireless access point/router.
Press this button to configure
wireless settings. For more
information, see the Quick Setup
Guide.
Wireless network is connected.
A three-level indicator in each of
the Home screens displays the
current wireless signal strength.
The wireless access point/router
cannot be detected.
The wireless setting is disabled.
You can configure wireless settings by
pressing the Wireless Status button.
4. [Settings]
Press to access the [Settings] menu.
5. [Ink]
Displays the available ink volume. Press
to access the [Ink] menu.
When an ink cartridge is near the end of
its life or having a problem, an error icon is
displayed on the ink colour.
6. Modes:
Press to switch to each mode.
[Copy] / [Scan] / [Photo] / [Web] /
[Apps] / [Download Software]
For more information on [Web] and
[Apps], see the Online User's Guide.
7. Information icon
7
New information from Brother appears in
the information bar when the notification
settings such as [Message from
Brother] and [Firmware Auto
Check] are set to [On].
(Internet connection is needed, and data
rates may apply.)
Press to view the details.
6

8. Warning icon
8
The warning icon appears when there
is an error or maintenance message;
press to view the details, and then
press to return to the Home screen.
Navigate the
touchscreen
Press your finger on the LCD to operate it. To
display and access all the options, press d c
or a b on the LCD to scroll through them.
IMPORTANT
DO NOT press the LCD with a sharp object
such as a pen or stylus. It may damage the
machine.
• This product adopts the font of ARPHIC
TECHNOLOGY CO., LTD.
• DO NOT touch the LCD immediately after
plugging in the power cord or turning on
the machine. Doing this may cause an
error.
NOTE
1General Information
7

Load Paper
1Load the paper in the paper tray as follows.
Fan the stack of paper well.
The paper size determines the orientation when loading paper.
Tray #1 How to Load Paper
A4/Letter
Executive
A5/A6
Photo 2L
Index card
Envelopes
Adjust the paper
guides.
Printing surface: Face down
Photo
Adjust the paper
guides.
Printing surface: Face down
Photo Paper
Tray
(DCP-J772DW/
DCP-J774DW)
How to Load Paper
Photo
Photo L
Slide the whole output
paper tray cover. Printing surface: Face
down
2Paper Handling
8

Manual Feed Slot 1 How to Load Paper
A4/Letter
Executive
A5/A6
Photo
Photo L/2L
Index card
Envelopes
Adjust the manual feed
slot paper guides.
Printing surface: Face
up
1You can load only one sheet of paper into the manual feed slot at a time.
For more information, see the Online User's Guide: Load Paper.
2Unfold the paper support flap. Change the paper size setting in the machine's menu, if
needed.
2
1
Load Documents
Place the document in the ADF or on the scanner glass as shown in the illustration.
Automatic Document Feeder (ADF)
(MFC-J890DW/MFC-J895DW) Scanner Glass
Place your document face down in the ADF.
Place the document face down in the
upper left corner of the scanner
glass.
2Paper Handling
9

Print from Your
Computer
Before attempting any printing operation,
confirm the following:
• Make sure you have installed the Brother
software and drivers.
• Make sure the USB or network cable is
connected correctly, or that you are
connected to the network using your
wireless access point/router.
Print a Document
(Windows®)
1Select the print command in your
application.
2Select Brother MFC-XXXX Printer
(where XXXX is the name of your
model).
3Click Print.
4Complete your print operation.
Print a Document (Mac)
1From an application, such as Apple
TextEdit, click the File menu, and then
select Print.
2Select Brother MFC-XXXX (where
XXXX is the name of your model).
3Click Print.
4Complete your print operation.
Various Printing
To use the various printing features, click the
printing properties or preferences button to
change the printer setting.
Print on Both Sides of the Paper
Automatically
Print More Than One Page on a Single
Sheet of Paper (N in 1)
For Windows®:
For more information, see the Online User's
Guide: Print from Your Computer (Windows®).
For Mac:
For more information, see the Online User's
Guide: Print from Your Computer (Mac).
3Print
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Copy a Document
1Make sure you have loaded the correct
size paper in the paper tray.
2Load your document.
3Press [Copy].
The touchscreen displays:
4Change the copy settings, if needed.
When you load paper other than A4 size
Plain Paper, you must change the
[Paper Size] and [Paper Type]
settings by pressing [Options].
• (No. of Copies)
Press to display the
keyboard on the touchscreen, and
then enter the number of copies
using the touchscreen keyboard.
Press [OK].
You can also press [-] or [+] on
the touchscreen.
•[Options]
Press to change the copy
settings for the next copy only.
When finished, press [OK].
After you have finished choosing new
options, you can save them by pressing
the [Save as Shortcut] button.
5Press [Mono Start] or [Colour
Start].
To stop copying, press .
4Copy
4Copy
11

Other Copy Options
You can use various copy features by
changing copy settings. Press the
[Options] button.
Enlarge or Reduce Copied Images
2-sided Copy
For more information, see the Online User's
Guide: Copy.
12

Before Scanning
Before attempting to scan, confirm the
following:
• Make sure you have installed the Brother
software and drivers.
• Make sure the USB or network cable is
connected correctly, or that you are
connected to the network using your
wireless access point/router.
Scan from Your
Computer
There are several ways you can use your
computer to scan photos and documents on
your Brother machine. Use the software
applications provided by Brother, or use your
favourite scanning application.
For more information, see the Online User's
Guide: Scan from Your Computer (Windows®)
or Scan from Your Computer (Mac).
Scan Using the Scan
Button on the Machine
1Load your document.
2Press [Scan] > [to PC] > [to
File].
3If the machine is connected over the
network, press a or b to display the
computer where you want to send data,
and then press the computer name.
If the LCD prompts you to enter a PIN,
use the LCD to enter the four-digit PIN for
the computer, and then press [OK].
4Do one of the following:
• To change the settings, press
[Options] or [Set at Device],
and then go to the next step.
• Press [Start] to start scanning
without changing additional settings.
The machine starts scanning. If using
the machine's scanner glass, follow
the LCD instructions to complete the
scanning job.
5Change the scan settings you want to
change, such as scan type, resolution,
file type and document size, if needed.
When finished press [OK].
6Press [Start].
The machine starts scanning. If using
the machine's scanner glass, follow the
LCD instructions to complete the
scanning job.
5Scan
5Scan
13

Print Photos Directly
from Media
Preview and Print Photos
from Media
Preview your photos on the LCD before you
print them.
1Open the media slot cover.
2Put the memory card or USB flash drive
in the correct slot.
3Press [Photo] > [Select Files].
4Press d or c to display the photo you
want to print, and then press it.
To print all photos, press [Print All],
and then press [Yes] to confirm.
5Press to display the keyboard on
the touchscreen, and then enter the
number of copies using the touchscreen
keyboard. Press [OK].
You can also press [-] or [+] on the
touchscreen.
6Press [OK].
7Repeat the last three steps until you
have selected all the photos you want to
print.
8Press [OK].
9Read and confirm the displayed list of
options.
10 To change the print settings, press
[Print Settings].
When finished, press [OK].
11 Press [Start].
Print Settings Overview
The Print Settings you change are temporary
for your current printout. The machine returns
to its default settings after printing is
complete.
You can save the print settings you use
most often by setting them as the default.
For more information, see the Online
User's Guide.
6PhotoCapture Center
14

Before Faxing
Telephone Line Interference/
VoIP
Related Models:
MFC-J890DW/MFC-J895DW
If you are having problems sending or
receiving a fax due to possible interference on
the telephone line or if you are using a VoIP
system, we recommend changing the modem
speed to minimise errors in fax operations.
1Press [Settings] > [All
Settings] > [Initial Setup] >
[Compatibility].
2Press the option you want.
•[Basic(for VoIP)] reduces the
modem speed to 9,600 bps and turns
off colour fax receiving and ECM,
except for colour fax-sending. Unless
interference is a recurring problem on
your telephone line, you may prefer
to use it only when needed.
To improve compatibility with most
VoIP services, Brother recommends
changing the compatibility setting to
[Basic(for VoIP)].
•[Normal] sets the modem speed at
14,400 bps.
3Press .
• VoIP (Voice over IP) is a type of phone
system that uses an Internet
connection, rather than a traditional
phone line.
Send a Fax
Related Models:
MFC-J890DW/MFC-J895DW
1Load your document in the ADF or place
it on the scanner glass.
2Press [Fax].
If [Fax Preview] is set to [On], press
[Fax] > [Sending Faxes].
The touchscreen displays:
3Enter the fax number in one of the
following ways:
• Dial Pad (Enter the fax number
manually.)
Press all digits of the number using
the touchscreen.
•[Call History]
Press [Redial], [Outgoing
Call] or [Caller ID History].
If you select [Outgoing Call] or
[Caller ID History], select the
number you want, and then press
[Apply].
•[Address Book]
Press [Address Book].
7Fax
7Fax
15

Do one of the following:
- Select the number you want, and
then press [Apply].
- Press , and then enter the first
letter of the name and press
[OK]. Press the name you want to
dial. If the name has two numbers,
press the number you want. Press
[Apply].
4To change the fax settings, press
[Options].
When finished, press [OK].
5Press [Fax Start].
• If you are using the ADF, the machine
starts scanning and sending the
document.
• If you are using the scanner glass
and selected [Mono] in the
[Colour Setting], the machine
starts scanning the first page.
Go to the next step.
• If you are using the scanner glass
and selected [Colour] in the
[Colour Setting], the
touchscreen asks if you want to send
a colour fax.
Press [Yes (Colour fax)] to
confirm. The machine starts dialling
and sending the document.
6When the touchscreen displays [Next
page?], do one of the following:
• Press [No] when finished scanning
pages. The machine starts sending
the document.
• Press [Yes] to scan another page.
Place the next page on the scanner
glass, and then press [OK]. The
machine starts scanning the page.
Repeat this step for each additional
page.
16

Choose the Correct Receive Mode
Related Models:
MFC-J890DW/MFC-J895DW
You must choose a Receive Mode depending on the external devices and telephone services
you have on your line.
By default, your machine automatically will receive any faxes that are sent to it. The diagram
below will help you select the correct mode.
Do you want to use the telephone features of your machine (if available) or
an external telephone or external telephone answering device connected on the
same line as the machine?
Yes
Fax Only
No
No
No
Manual
Yes
External TAD
Fax/Tel
Are you using the voice message function of
an external telephone answering device?
Do you want the machine to answer fax and
telephone calls automatically?
Yes
1Press [Settings] > [All Settings] > [Fax] > [Setup Receive] >
[Receive Mode].
If the option to change the Receive Mode is unavailable, make sure the BT Call Sign feature
is set to [Off].
2Press a or b to display the [Fax Only], [Fax/Tel], [External TAD], or [Manual]
option, and then press the option you want.
3Press .
7Fax
17

Check the Print Quality
If faded or streaked colours and text appear or
if text is missing on your printouts, the print
head nozzles may be clogged. Print the Print
Quality Check Sheet and look at the nozzle
check pattern.
1Press [Ink] > [Improve
Print Quality] > [Check Print
Quality].
You can also press [Settings] >
[Maintenance] > [Improve Print
Quality] > [Check Print
Quality].
2Press [Start].
The machine prints the Print Quality
Check Sheet.
3Check the quality of the four colour
blocks on the sheet.
4The touchscreen asks about the print
quality. Do one of the following:
• If all lines are clear and visible, press
[No], and then press to finish
the Print Quality check.
• If lines are missing (see Poor, as
follows), press [Yes].
OK
Poor
5The touchscreen asks you to check the
print quality of each colour. Press the
number of the pattern (1–4) that most
closely matches the printing result.
6Do one of the following:
• If print head cleaning is needed,
press [Start] to start the cleaning
procedure.
• If print head cleaning is not needed,
the Maintenance screen reappears
on the touchscreen. Press .
7After the cleaning procedure is finished,
the touchscreen asks if you want to print
the Print Quality Check Sheet again.
Press [Yes], and then press [Start].
The machine prints the Print Quality
Check Sheet again. Check the quality of
the four colour blocks on the sheet
again.
If you clean the print head and the print has
not improved, try installing a new Brother
Original replacement ink cartridge for each
problem colour. Try cleaning the print head
again. If the print has not improved, contact
Brother customer service or your local Brother
dealer.
IMPORTANT
DO NOT touch the print head. Touching the
print head may cause permanent damage and
may void the print head's warranty.
ARoutine Maintenance
18

When a print head nozzle is clogged, the
printed sample looks like this.
After the print head nozzle is cleaned, the
lines are gone.
Check the Print
Alignment from Your
Brother Machine
If your printed text becomes blurred or images
become faded after transporting the machine,
adjust the print alignment.
1Press [Ink] > [Improve
Print Quality] > [Alignment].
You can also press [Settings] >
[Maintenance] > [Improve Print
Quality] > [Alignment].
2Press [Next].
3Press [Start].
The machine prints the Alignment
Check Sheet.
(A)
4For the (A) pattern, press a or b to
display the number of the test print with
the fewest visible vertical stripes (1-9),
and then press it (in the example above,
row number 6 is the best choice). Press
[OK].
Repeat this step for the rest of the
patterns.
When the print alignment is not adjusted
correctly, text looks blurry or crooked, like
this.
After the print alignment is adjusted
correctly, text looks like this.
5Press .
ARoutine Maintenance
19