Brother MFC-9320CW User manual

1
Start Here MFC-9320CW
Quick Setup Guide
UK/IRE Version A
Before using the machine, please read this Quick Setup Guide for the correct setup and installation.
To view the Quick Setup Guide in other languages, please visit http://solutions.brother.com/.
1
Unpack the machine and check the components
WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could result in
death or serious injuries.
IMPORTANT IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in
damage to property or loss of product functionality.
Note Notes tell you how you should respond to a situation that may arise or give tips about how the
operation works with other features.
User's Guide
Network User's
Guide
Indicates reference to the User's Guide or Network User's Guide which is on the CD-ROM we
have supplied.
User’s Guide Telephone Line Cord
CD-ROM
(Windows®)
(Macintosh) Quick Setup Guide AC Power Cord
Waste Toner Box
(pre-installed)
Belt Unit
(pre-installed)
Drum Unit and Starter Toner Cartridge
Assemblies
(Black, Cyan, Magenta and Yellow)

2
WARNING
• Plastic bags are used in the packaging of your machine. To avoid danger of suffocation, please keep
these bags away from babies and children.
• This machine is heavy and weighs approximately 22.9 kg. (50.5 lb). To prevent injuries use at least two
people to lift the machine. Be careful not to pinch your fingers when you put the machine back down.
Note
Keep a minimum gap around the machine as shown in the illustration.
400 mm
100 mm 100 mm 120 mm
Note
• The components included in the box may differ depending on your country.
• Save all packing materials and the box in case for any reason you must ship your machine.
• The interface cable is not a standard accessory. Buy the appropriate interface cable for the interface you
want to use (USB or Network).
USB cable
• Please make sure you use a USB 2.0 cable (Type A/B) that is no longer than 2 metres.
• DO NOT connect the interface cable at this time. Connecting the interface cable is done during MFL-Pro
installation process.
• When you use a USB cable, make sure you connect it to the USB port of your computer and not to a USB
port on a keyboard or non-powered USB hub.
Network cable
Use a straight-through Category 5 (or greater) twisted-pair cable for 10BASE-T or 100BASE-TX Fast Ethernet
Network.

3
2
Remove the packing
material from the
machine
aRemove the packing tape from the outside of
the machine.
bOpen the top cover by lifting up on the
handle a.
cRemove the packing material from the inside of
the machine.
3
Install the drum unit and
toner cartridge
assemblies
aUnpack the four drum unit and toner cartridge
assemblies and gently shake each of them
from side to side several times to distribute the
toner evenly inside the assembly.
bRemove the protective cover by pulling on the
tab as shown in the illustration.
IMPORTANT
• Save all packing material and the carton in
case you have to ship your machine.
• DO NOT plug in the AC power cord yet.
Note
Do not touch the surface of the packing film. It
may contain toner powder which can stain your
skin and clothing.
IMPORTANT
To avoid print quality
problems, DO NOT touch the
surface of the drum unit.

4
cSlide all four of the drum unit and toner
cartridge assemblies into the machine as
shown in the illustration. Make sure that you
match the toner cartridge colour to the same
colour label on the machine.
dClose the top cover of the machine.
4
Load paper in the paper
tray
aPull the paper tray completely out of the
machine.
bWhile pressing the green paper-guide release
lever a, slide the paper guides to fit the paper
size you are loading in the tray. Make sure that
the guides are firmly in the slots.
cFan the stack of paper well to avoid paper jams
and misfeeds.
C - Cyan Y - Yellow
M - Magenta K - Black
C
M
Y
K

5
dPut paper in the tray, and make sure that the
paper is below the maximum paper mark a.
The side to be printed on must be face down.
ePut the paper tray firmly back in the machine.
Make sure that it is completely inserted into the
machine.
fUnfold the support flap ato prevent paper
from sliding off the face-down output tray.
5
Connect the power cord
and telephone line
aMake sure that the machine’s power switch is
off. Connect the AC power cord to the machine.
bPlug the AC power cord into an AC outlet. Turn
the power switch on.
IMPORTANT
Make sure the paper guides touch the sides of
the paper so it will feed correctly.
IMPORTANT
DO NOT connect the interface cable yet.

6
cConnect the telephone line cord. Connect one
end of the telephone line cord to the socket on
the machine marked LINE and the other end to
a telephone wall socket.
WARNING
The machine must be grounded using an
earthed plug.
Since the machine is grounded through the
power outlet, you can protect yourself from
potentially hazardous electrical conditions on
the telephone network by keeping the power
cord connected to your machine when you
connect it to a telephone line. Similarly, you
can protect yourself when you want to move
your machine by disconnecting the telephone
line first and then the power cord.
IMPORTANT
The telephone line cord MUST be connected
to the socket on the machine marked LINE.
Note
If you are sharing one telephone line with an
external telephone, connect it as shown below.
1Extension telephone
2External telephone
Note
If you are sharing one telephone line with an
external telephone answering machine, connect it
as shown below.
Set the receive mode to External TAD if
you have an external answering machine.
See Choose a Receive Mode on page 7. For
additional details, see Connecting an
external TAD in Chapter 7 of the User’s
Guide.
1
2

7
6
Choose a Receive Mode
There are four possible receive modes: Fax Only,
Fax/Tel, Manual and External TAD.
aPress Menu, 0, 1.
Initial Setup
1.Receive Mode
bPress aor bto choose the receive mode.
Press OK.
cPress Stop/Exit.
7
Set the LCD contrast
(if needed)
If you are having difficulty reading the LCD, try
changing the contrast setting.
aPress Menu, 1, 6.
General Setup
6.LCD Contrast
bPress ato increase the contrast.
—OR—
Press bto decrease the contrast.
Press OK.
cPress Stop/Exit.
For more details, see Receiving a fax in
Chapter 6 of the User’s Guide.
Do you want to use the telephone features of your
machine (if available) or an external telephone or
external telephone answering device connected on the
same line as the machine?
Your machine
automatically answers
every call as a fax.
Your machine controls
the line and
automatically answers
every call. If the call is
not a fax, the phone will
ring for you to pick up
the call.
Your external telephone
answering device (TAD)
automatically answers
every call. Voice
messages are stored
on the external TAD.
Fax messages are
automatically printed.
You control the phone
line and must answer
every call yourself.
Do you want the machine to
answer fax and telephone calls
automatically?
Manual
Fax Only
Fax/Tel
External TAD
No
Yes
Yes
No
No
Yes
Are you using the voice message
function of an external telephone
answering device?

8
8
Set the date and time
The machine displays the time, and if you set up the
station ID the date and time will be added to each fax
you send.
aPress Menu, 0, 2.
bEnter the last two digits of the year on the dial
pad, and then press OK.
Date&Time
Year:2009
(e.g. Enter 0, 9for 2009.)
cEnter the two digits for the month on the dial
pad, and then press OK.
Date&Time
Month:03
(e.g. Enter 0, 3for March.)
dEnter the two digits for the day on the dial pad,
and then press OK.
Date&Time
Day:25
(e.g. Enter 2, 5.)
eEnter the time in 24-hour format on the dial
pad, and then press OK.
Date&Time
Time:15:25
(e.g. Enter 15, 25for 3:25 P.M.)
fPress Stop/Exit.
9
Enter personal
information (station ID)
You should store your name and fax number to be
printed on all fax pages that you send.
aPress Menu, 0, 3.
bEnter your fax number (up to 20 digits) on the
dial pad, and then press OK.
Station ID
Fax:
cEnter your telephone number (up to 20 digits)
on the dial pad, and then press OK. If your
telephone number and fax number are the
same, enter the same number again.
Station ID
Tel:
dUse the dial pad to enter your name (up to 20
characters), and then press OK.
Station ID
Name:
ePress Stop/Exit.
Note
• See the following chart for entering your name.
• If you need to enter a character that is on the
same key as the last character, press cto
move the cursor to the right.
• If you entered a letter incorrectly and want to
change it, press dor cto move the cursor to
the incorrect character, press Clear/Back.
Press
key
One
time
Two
times
Three
times
Four
times
Five
times
2ABC2A
3DEF3D
4GH I 4G
5JKL5J
6MNO6M
7PQRS7
8TUV8T
9WX Y Z 9
For more details, see Entering text in the
User’s Guide.
Note
If you make a mistake and want to start again,
press Stop/Exit and go back to step a.

9
10
Fax Transmission Report
Your Brother machine is equipped with a
Transmission Verification Report that can be used as
confirmation that you sent a fax. This report lists the
name or fax number of the receiving party, the date,
time, and duration of the transmission, the number of
pages transmitted, and whether or not the
transmission was successful. If you want to use the
Fax Transmission Report feature see Chapter 11
Printing reports in the User’s Guide.
11
Set tone or pulse dialling
mode
Your machine comes set for Tone dialling service. If
you have Pulse dialling service (rotary), you need to
change the dialling mode.
aPress Menu, 0, 4.
Initial Setup
4.Tone/Pulse
bPress aor bto choose Pulse (or Tone).
Press OK.
cPress Stop/Exit.

10
12
Set the telephone line
type
If you are connecting the machine to a line that
features a PABX (PBX) or ISDN to send and receive
faxes, it is also necessary to change the phone line
type accordingly by completing the following steps.
aPress Menu, 0, 6.
Initial Setup
6.Phone Line Set
bPress aor bto choose PBX, ISDN or Normal.
Press OK.
Do one of the following:
If you choose ISDN or Normal, go to step f.
If you choose PBX, go to step c.
cDo one of the following:
If you want to change the current prefix
number, press 1and go to step d.
If you do not want to change the current
prefix number, press 2and go to step f.
dEnter the Prefix number (up to 5 digits) on the
dial pad, and then press OK.
ePress aor bto choose On or Always and
press OK.
fPress Stop/Exit.
Note
The default setting is “!”. When you press Tel/R,
“!” will be displayed on the LCD.
Note
You can use the number 0 to 9, #, l and !. (Press
Tel/R to display “!”.)
You cannot use ! with any other numbers or
characters.
If your telephone system requires a timed break
recall, press Tel/R to enter the break.
Note
• If you choose On, pressing Tel/R (the screen
displays “!”) will let you access an outside line.
• If you choose Always, you can access an
outside line without pressing Tel/R.
Note
PBX and TRANSFER
The machine is initially set to Normal, which lets
the machine connect to a standard PSTN (Public
Switched Telephone Network) line. However,
many offices use a central telephone system or
Private Automatic Branch Exchange (PABX).
Your machine can be connected to most types of
PABX (PBX). The machine’s recall feature
supports timed break recall only (TBR). TBR will
work with most PABX (PBX) systems allowing
you to gain access to an outside line, or transfer
calls to another extension. The feature works
when Tel/R is pressed.

11
13
Automatic Daylight
Savings Time
You can set the machine to change automatically for
daylight savings time. It will reset itself forward one
hour in the Spring and backward one hour in the
Autumn.
aPress Menu, 1, 4.
General Setup
4.Auto Daylight
bPress aor bto choose On (or Off).
Press OK.
cPress Stop/Exit.

12

13
Windows®
USB
Macintosh
Windows®Macintosh
Wired Network
Wireless Network
Windows®Macintosh
14
Choose your connection type
For USB Interface Users
Windows
®
, go to page 14
Macintosh, go to page 18
For Wired Network
Windows
®
, go to page 20
Macintosh, go to page 25
Note
For Windows Server®2003/ 2008, see the Network User’s Guide on the CD-ROM.
For Wireless Network
Windows
®
and Macintosh, go to page 27

14
Windows®
USB
For USB Interface Users
(Windows®2000 Professional/XP/XP Professional x64 Edition/
Windows Vista®/Windows®7)
15
Before you install
aMake sure that your computer is ON and you
are logged on with Administrator rights.
bTurn off and unplug the machine from the AC
outlet and disconnect it from your computer, if
you already connected an interface cable.
16
Install MFL-Pro Suite
aPut the supplied CD-ROM into your CD-ROM
drive. If the model name screen appears,
choose your machine. If the language screen
appears, choose your language.
bThe CD-ROM main menu will appear. Click
Initial Installation.
cClick Install MFL-Pro Suite.
IMPORTANT
• DO NOT connect the USB cable yet.
• If there are any programs running, close
them.
• Make sure a USB Flash memory device is
not inserted into the machine.
• The screen may differ depending on the
operating system.
• The supplied CD-ROM includes ScanSoft™
PaperPort™ 11SE. This software supports
Windows®2000 (SP4 or greater), XP (SP2 or
greater), XP Professional x64 Edition,
Windows Vista®and Windows®7. Update to
the latest Windows®Service Pack before
installing MFL-Pro Suite.
Note
If the Brother screen does not appear
automatically, go to My Computer (Computer),
double-click the CD-ROM icon, and then
double-click Start.exe.

15
Windows®
USB
Windows®
USB
Macintosh
dWhen the ScanSoft™ PaperPort™ 11SE
License Agreement window appears, click
Yes if you agree to the Software
License Agreement.
eThe installation of ScanSoft™ PaperPort™
11SE will automatically start and is followed by
the installation of MFL-Pro Suite.
fWhen the Brother MFL-Pro Suite Software
License Agreement window appears, click
Yes if you agree to the Software
License Agreement.
gChoose Local Connection, and then click
Next. The installation continues.
hIf you do not want to monitor the machine
status and error notification from your
computer, uncheck Enable Status Monitor
and then click Next.
iWhen this screen appears, go to the next step.
Note
• If the installation does not continue
automatically, open the main menu again by
ejecting and then reinserting the CD-ROM or
double-click the Start.exe program from the
root folder, and continue from step cto install
MFL-Pro Suite.
• For Windows Vista®and Windows®7, when
the User Account Control screen appears,
click Allow or Yes.
Note
If you want to install the PS driver (Brother’s
BR-Script Driver), choose Custom Install and
then follow the on-screen instructions. When the
Select Features screen appears, check
PS Printer Driver, and then continue following
the on-screen instructions.

16
Windows®
USB
17
Connect the USB cable
aRemove the label covering the USB interface
connector.
bConnect the USB cable to the USB connector
on the machine marked with the symbol.
Then connect the cable to your computer.
18
Connect the power cord
aPlug the AC power cord into an AC outlet. Turn
the power switch on.
The installation will continue automatically.
The installation screens appear one after
another.
bWhen the On-Line Registration screen is
displayed, make your selection and follow the
on-screen instructions. Once you have
completed the registration process, close your
web browser to return to this window.
Then click Next.
IMPORTANT
• DO NOT connect the machine to a USB port
on a keyboard or a non-powered USB hub.
• Connect the machine directly to your
computer.
IMPORTANT
DO NOT cancel any of the screens during the
installation. It may take a few seconds for all
screens to appear.
Note
For Windows Vista®and Windows®7, when this
screen appears, select the check box and click
Install to complete the installation correctly.

17
Windows®
USB
Windows®
USB
Macintosh
19
Finish and restart
aClick Finish to restart your computer.
After restarting the computer, you must be
logged on with Administrator rights.
bIf this screen appears, choose the firmware
update setting and click OK.
Note
If an error message appears during the software
installation, run the Installation Diagnostics
located in Start/All Programs/Brother/
MFC-XXXX (where MFC-XXXX is your model
name).
Note
Internet access is required for the firmware
upgrade.
Finish
The installation is now
complete.
Note
XML Paper Specification Printer Driver
The XML Paper Specification Printer Driver is the
most suitable driver for Windows Vista®and
Windows®7 when printing from the applications
that use the XML Paper Specification documents.
Please download the latest driver by accessing
the Brother Solutions Center at
http://solutions.brother.com/.

18
Macintosh
USB
For USB Interface Users
(Mac OS X 10.3.9 or greater)
15
Before you install
aMake sure your machine is connected to the
power and your Macintosh is ON. You must be
logged on with Administrator rights.
16
Connect the USB cable
aRemove the label covering the USB interface
connector.
bConnect the USB cable to the USB connector
on the machine marked with the symbol.
Then connect the cable to your computer.
17
Install MFL-Pro Suite
aPut the supplied CD-ROM into your CD-ROM
drive.
bDouble-click Start Here OSX to install.
IMPORTANT
• For the latest drivers and information on the
Mac OS X you are using, visit
http://solutions.brother.com/.
• Make sure a USB Flash memory device is
not inserted into the machine.
IMPORTANT
• DO NOT connect the machine to a USB port
on a keyboard or a non-powered USB hub.
• Connect the machine directly to your
Macintosh.
Note
Please see the Software User’s Guide on the
CD-ROM if you want to install the PS driver.
(Brother’s BR-Script Driver)

19
Macintosh
USB
Windows®
USB
Macintosh
cChoose Local Connection, and then click
Next. Follow the on-screen instructions.
dThe Brother software will search for the Brother
device.
eChoose the machine from the list, and then
click OK.
fWhen this screen appears, click OK.
18
Install
Presto! PageManager
When Presto! PageManager is installed OCR
capability is added to Brother ControlCenter2. You
can easily scan, share and organize photos and
documents using Presto! PageManager.
aDouble-click Presto! PageManager and follow
the on-screen instructions.
Note
Please wait, it will take a few seconds for the
software to install. (Mac OS X 10.3.9 only) After
the installation, click Restart to finish installing the
software.
The installation of MFL-Pro Suite is now
complete.
Go to step 18 on page 19.
Finish
The installation is now
complete.

20
Windows®
Wired Network
For Wired Network Interface Users
(Windows®2000 Professional/XP/XP Professional x64 Edition/
Windows Vista®/Windows®7)
15
Before you install
aMake sure that your computer is ON and you
are logged on with Administrator rights.
bUnplug the machine from the AC outlet.
16
Connect the network
cable
aConnect the network interface cable to the LAN
connector marked with a symbol and then
connect it to a free port on your hub.
17
Connect the power cord
aPlug the AC power cord into an AC outlet. Turn
the power switch on.
IMPORTANT
• If there are any programs running, close
them.
• Make sure a USB Flash memory device is
not inserted into the machine.
• The screens may differ depending on the
operating system.
• The supplied CD-ROM includes ScanSoft™
PaperPort™ 11SE. This software supports
Windows®2000 (SP4 or greater), XP (SP2 or
greater), XP Professional x64 Edition,
Windows Vista®and Windows®7. Update to
the latest Windows®Service Pack before
installing MFL-Pro Suite.
IMPORTANT
Disable all personal firewall
software (other than Windows®
Firewall), anti-spyware or
antivirus applications for the
duration of the installation.