Brother MFC-L8650CDW Operating and maintenance manual

Basic User’s Guide
MFC-L8650CDW
!CAUTION Before using this product, read carefully
these instructions for correct operation.
Keep the User's Guide in a secure place for future
reference.
Version 0
CHN-ENG

To create a better environment
Please cooperate
Firstly, thank you very much indeed for using our Brother products!
Brother focuses on the earth environment concerned. And make a basic
policy which is to concern about the earth environment, including any
workflow from product development to discard. The local citizen should
be responsible for local society and its environment during these
environment protection activities.
Therefore, we hope you'll take part in this environment plan, and pay
attention to environment protection points as below while discarding
used supplies.
1 Please deliver the used package materials to relevant waste
disposaloffice for recycle.
2 When you discard used supplies, please follow and carry on relevant
local regulations properly.
3 When the machine need replacing parts for the maintenance and
repair, please discard used circuit boards, used electrical parts and
products as disposed electrical materials.
4 The power consumption is 0 W after you turn off the machine and
unplug it from the AC outlet.
5 Some parts in the machine can be used on the same series model
machines which are produced in the same factory.
Note: If you want to replace the parts, please contact Brother Authorize
Service Centers.
CHINA ENVIRONMENTAL LABELLING NOTICE
1 Machines with an LWAd > 63.0 dB(A) are recommended to be set up
in separate rooms due to their noise emissions.
2 The machine can use recycled paper.
3 Ensure that during use the machine is used in a well ventilated area.
4 Brother will accept machines and supplies for recycling. For details of
the return scheme please refer to the webpage
http://www.brother.cn/company/info/declaration/20090304.html.
Register your product on-line at
http://www.brother.com/html/registration/
© 2014 Brother Industries, Ltd. All rights reserved.

i
User’s Guides and where do I find them?
Which Guide? What’s in it? Where is it?
Product Safety
Guide
Read this Guide first. Read the Safety
Instructions before you set up your machine.
See this Guide for trademarks and legal
limitations.
For Chinese:
Printed / In the box
For English:
(Windows®)
PDF file / CD-ROM / In the Box
(Macintosh)
PDF file / Brother Solutions
Center 1
Quick Setup Guide Follow the instructions for setting up your
machine and installing the drivers and
software for the operating system and
connection type you are using.
For Chinese:
Printed / In the box
For English:
(Windows®)
PDF file / CD-ROM / In the Box
(Macintosh)
PDF file / Brother Solutions
Center 1
Basic User's Guide Learn the basic Fax, Copy, Scan and Direct
Print operations and how to replace supplies.
See troubleshooting tips.
For Chinese:
Printed / In the box
For English:
(Windows®)
PDF file / CD-ROM / In the Box
(Macintosh)
PDF file / Brother Solutions
Center 1
Advanced User's
Guide
Learn more advanced operations: Fax, Copy,
security features, printing reports and
performing routine maintenance.
(Windows®)
PDF file / CD-ROM / In the Box
(Macintosh)
PDF file / Brother Solutions
Center 1
Software and
Network User's
Guide
This Guide provides instructions for
Scanning, Printing, PC-FAX and other
operations that can be performed by
connecting your Brother machine to a
computer. You can also find useful
information about using the Brother
ControlCenter utility, using your machine in a
network environment, and frequently used
terms.
(Windows®)
HTML file / CD-ROM / In the
Box
(Macintosh)
HTML file / Brother Solutions
Center 1
Google Cloud Print
Guide
This Guide provides details on how to
configure your Brother machine to a Google
account and use Google Cloud Print™
services for printing over the Internet.
PDF file / Brother Solutions
Center 1

Chapter
ii
1Visit http://solutions.brother.com/.
Mobile Print/Scan
Guide for Brother
iPrint&Scan
This Guide provides useful information about
printing from your mobile device and scanning
from your Brother machine to your mobile
device when connected on a Wi-Fi®network.
PDF file / Brother Solutions
Center 1
Which Guide? What’s in it? Where is it?

iii
Table of Contents
(Basic User’s Guide)
1 General information 1
Using the documentation ....................................................................................... 1
Symbols and conventions used in the documentation ....................................1
Accessing Brother Utilities (Windows®)................................................................. 2
Accessing the Advanced User's Guide, and Software and Network User's Guide ......3
Viewing Documentation................................................................................... 3
How to access the User’s Guides for Advanced Features .................................... 4
Accessing Brother Support (Windows®)................................................................5
Accessing Brother Support (Macintosh) ................................................................5
Control panel overview .......................................................................................... 6
Touchscreen LCD............................................................................................8
Setting the Ready screen ..............................................................................12
Basic Operations ........................................................................................... 12
Shortcut Settings .................................................................................................13
Adding Copy Shortcuts..................................................................................13
Adding Fax Shortcuts ....................................................................................14
Adding Scan Shortcuts .................................................................................. 15
Changing Shortcuts ....................................................................................... 16
Editing Shortcut Names.................................................................................17
Deleting Shortcuts ......................................................................................... 17
Recalling Shortcuts........................................................................................17
Set the date and time ..........................................................................................18
Enter personal information (Station ID) ............................................................... 18
Volume settings ...................................................................................................19
Ring volume...................................................................................................19
Beeper volume .............................................................................................. 20
Speaker volume.............................................................................................20
2 Loading paper 21
Loading paper and print media ............................................................................ 21
Loading paper in the standard paper tray and the optional lower tray ..........21
Loading paper in the multi-purpose tray (MP tray) ........................................23
Unscannable and unprintable areas..............................................................28
Paper settings......................................................................................................29
Paper Size .....................................................................................................29
Paper Type .................................................................................................... 29
Tray Use in Copy mode.................................................................................30
Tray Use in Fax mode ................................................................................... 30
Tray Use in Print mode..................................................................................31
Acceptable paper and other print media..............................................................32
Recommended paper and print media .......................................................... 32
Paper type and size.......................................................................................32
Handling and using special paper .................................................................34

iv
3 Loading documents 37
How to load documents .......................................................................................37
Using the automatic document feeder (ADF) ................................................37
Using the scanner glass ................................................................................38
4 Sending a fax 39
How to send a fax ................................................................................................39
Stop faxing.....................................................................................................40
Faxing Letter size documents from the scanner glass ..................................40
Cancelling a fax in process............................................................................40
Transmission Verification Report...................................................................41
5 Receiving a fax 42
Receive modes ....................................................................................................42
Using receive modes ...........................................................................................43
Receive Mode settings ........................................................................................44
Ring Delay .....................................................................................................44
F/T Ring Time (Fax/Tel mode only)...............................................................44
Fax Detect .....................................................................................................45
Fax Preview (Black and White only) ....................................................................46
How to preview a received fax.......................................................................46
Turning off Fax Preview.................................................................................48
6 Using PC-FAX 49
How to use PC-FAX.............................................................................................49
PC-FAX Receive (Windows®only)................................................................49
PC-FAX Send ................................................................................................50
7 Telephone and external devices 51
Connecting an external TAD ...............................................................................51
Connections...................................................................................................51
Recording an outgoing message (OGM) .......................................................52
Multi-line connections (PABX) .......................................................................52
External and extension telephones......................................................................52
Connecting an external or extension telephone ............................................52
Operation from external or extension telephones..........................................53
For Fax/Tel mode only...................................................................................53
Using a non-Brother cordless external handset ............................................53
Using Remote Codes ....................................................................................53

v
8 Dialling and storing numbers 55
How to dial ...........................................................................................................55
Manual dialling............................................................................................... 55
Dialing from the Address Book ......................................................................55
LDAP search .................................................................................................55
Fax redial.......................................................................................................55
Tone or Pulse ...................................................................................................... 56
Storing numbers ..................................................................................................56
Storing a pause ............................................................................................. 56
Storing Address Book numbers.....................................................................57
Changing Address Book names or numbers.................................................58
9 Making copies 59
How to copy ......................................................................................................... 59
Stop copying..................................................................................................59
Copy preset settings...................................................................................... 59
Copy Settings and Options............................................................................ 60
10 Printing from a USB flash drive or digital camera supporting
mass storage 61
Creating a PRN file for direct printing .................................................................. 61
Printing directly from the USB flash drive or digital camera supporting
mass storage ....................................................................................................62
Changing the default settings for direct print .................................................64
11 How to print from a computer 65
Printing a document.............................................................................................65
12 How to scan to a computer 66
Before scanning................................................................................................... 66
Scanning a document as a PDF file using ControlCenter4 (Windows®) .............67
How to scan a document as a PDF file using the Touchscreen ..........................69

vi
A Routine maintenance 71
Replacing supplies...............................................................................................71
Replacing the toner cartridges.......................................................................75
Replacing the drum unit.................................................................................81
Replacing the belt unit ...................................................................................87
Replacing the waste toner box ......................................................................92
Cleaning and Checking the machine ...................................................................99
Cleaning the outside of the machine ...........................................................100
Cleaning the scanner glass .........................................................................101
Cleaning the laser scanner windows ...........................................................102
Cleaning the corona wires ...........................................................................106
Cleaning the drum unit ................................................................................109
Cleaning the paper pick-up rollers ...............................................................115
Colour Calibration........................................................................................116
Colour Registration......................................................................................117
Auto Correction............................................................................................117
B Troubleshooting 118
Identifying the problem ......................................................................................118
Error and maintenance messages.....................................................................120
Transferring your faxes or Fax Journal report .............................................128
Document Jams.................................................................................................130
Document is jammed in the top of the ADF unit ..........................................130
Document is jammed under the document cover ........................................130
Removing small documents jammed in the ADF.........................................131
Document is jammed at the output tray.......................................................131
Paper Jams........................................................................................................132
Paper is jammed in the multi-purpose tray ..................................................132
Paper is jammed in the Paper Tray 1 or Tray 2...........................................133
Paper is jammed at the back of the machine ..............................................134
Paper is jammed inside the machine...........................................................136
Paper is jammed underneath the paper tray ...............................................139
If you are having difficulty with your machine ....................................................141
Setting Dial Tone detection .........................................................................150
Telephone line interference / VoIP ..............................................................150
Improving the print quality..................................................................................151
Machine Information ..........................................................................................161
Checking the Serial Number........................................................................161
Checking the Firmware Version ..................................................................161
Reset operations .........................................................................................161
How to reset the machine ............................................................................162
C Settings and features tables 163
Using the Settings Tables..................................................................................163
Settings Tables ..................................................................................................164
Features Tables.................................................................................................189
Entering text.......................................................................................................215

vii
D Specifications 217
General.............................................................................................................. 217
Document Size ..................................................................................................219
Print media.........................................................................................................220
Fax.....................................................................................................................221
Copy .................................................................................................................. 222
Scanner .............................................................................................................223
Printer ................................................................................................................ 224
Interfaces...........................................................................................................225
Network..............................................................................................................226
Direct Print feature............................................................................................. 227
Computer requirements ..................................................................................... 228
Supplies ............................................................................................................. 229
Important information for the toner cartridge life................................................230
E Index 232

viii
Table of Contents
(Advanced User’s Guide)
You can view the Advanced User's Guide.
The Advanced User’s Guide explains the following features and operations.
1 General Setup
Memory storage
Set tone or pulse dialling mode
Set the Time Zone
Ecology features
Quiet mode feature
Touchscreen
Dial Prefix (MFC models only)
Setting the Fax Logic (sending and
receiving sequence)
2 Security features
Secure Function Lock 3.0
Active Directory Authentication
IPSec
Setting Lock
Dial Restriction (MFC models only)
3 Sending a fax
(MFC models only)
Additional sending options
Additional sending operations
4 Receiving a fax
(MFC models only)
Memory Receive Options
Remote retrieval
Additional receiving operations
5 Dialling and storing numbers
(MFC models only)
Additional dialling operations
Additional ways to store numbers
6 Printing reports
Fax reports (MFC models only)
Reports
7 Making copies
Copy settings
A Routine maintenance
Checking the machine
Replacing periodic maintenance
parts
Packing and shipping the machine
B Options
Options
Optional paper tray
Memory board
C Glossary
DIndex
Windows®:PDF file / CD-ROM / In the Box
Macintosh: PDF file / Brother Solutions Center at http://solutions.brother.com/

1
1
1
Using the
documentation 1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation 1
The following symbols and conventions are
used throughout the documentation.
WARNING
WARNING indicates a potentially hazardous
situation which, if not avoided, could result in
death or serious injuries.
IMPORTANT
IMPORTANT indicates a potentially
hazardous situation which, if not avoided,
may result in damage to property or loss of
product functionality.
NOTE
Notes tell you how you should respond to a
situation that may arise or give tips about how
the current operation works with other
features.
Follow all warnings and instructions marked
on the product.
General information 1
Electrical Hazard icons alert you to a
possible electrical shock.
Fire Hazard icons alert you to the
possibility of fire.
Hot Surface icons warn you not to
touch machine parts that are hot.
Prohibition icons indicate actions
that must not be performed.
Bold Bold style identifies the dial pad
numbers of the Touchpanel or
on the computer screen.
Italics Italicized style emphasizes an
important point or refers you to
a related topic.
Courier
New
Courier New font identifies the
messages shown on the
Touchscreen of the machine.

Chapter 1
2
Accessing Brother Utilities (Windows®)1
Brother Utilities is an application launcher that offers convenient access to all Brother
applications installed on your device.
a(Windows®7 / Windows Vista®/ Windows®XP)
Click (Start) menu, select All Programs > Brother > Brother Utilities
(Windows®8)
Tap or click (Brother Utilities) either on the Start screen or the desktop.
(Windows®8.1)
Move your mouse to the lower left corner of the Start screen and click (if you are using
a touch-based device, swipe up from the bottom of the Start screen to bring up the Apps
screen). When the Apps screen appears, tap or click (Brother Utilities).
bSelect your machine.
cChoose the operation you want to use.

General information
3
1
Accessing the
Advanced User's
Guide, and Software
and Network User's
Guide 1
This Basic User's Guide does not contain all
the information about the machine such as
how to use the advanced features for Fax,
Copy, Printer, Scanner, PC-FAX and
Network. When you are ready to learn
detailed information about these operations,
read the Advanced User's Guide and
Software and Network User's Guide that
are on the CD-ROM.
NOTE
Macintosh: You can find the Advanced
User's Guide, and Software and Network
User's Guide on the Brother Solutions
Center at http://solutions.brother.com/.
Viewing Documentation 1
Viewing Documentation (Windows®)1
(Windows®7 / Windows Vista®/
Windows®XP)
To view the documentation, from (Start)
menu, select All Programs > Brother >
Brother Utilities. Click the drop-down
list and select your model name (if not already
selected). Click Support in the left navigation
bar, and then click User's Guides.
(Windows®8)
Click (Brother Utilities), and then click
the drop-down list and select your model
name (if not already selected). Click Support
in the left navigation bar, and then click
User's Guides.
If you have not installed the software, you can
find the documentation on the CD-ROM by
following these steps:
aTurn on your computer. Insert the
CD-ROM into your CD-ROM drive.
NOTE
If the Brother screen does not appear, go
to Computer (My Computer).
(Windows®8: Click (File Explorer)
on the taskbar, and then go to Computer
(This PC).) Double-click the CD-ROM
icon, and then double-click start.exe.
bIf the model name screen appears, click
your model name.
cIf the language screen appears, click
your language. The CD-ROM Top Menu
appears.
dClick User's Guides.
eClick User’s guides on the CD-ROM. If
the country screen appears, select your
country. After the list of User’s Guides
appears, select the Guide you want.
Viewing Documentation (Macintosh) 1
You can view and download User's Guides
from the Brother Solutions Center at:
http://solutions.brother.com/.
Click Manuals on your model’s page to
download the documentation.

Chapter 1
4
How to find Scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software and Network User's Guide
Scanning
ControlCenter
Network Scanning
Presto! PageManager User’s Guide
NOTE
• Presto! PageManager must be installed
before use.
• (Macintosh users) Presto! PageManager
must be downloaded and installed before
use (for further instructions,
see Accessing Brother Support
(Macintosh) on page 5.
The complete Presto! PageManager
User’s Guide can be viewed from the Help
section in the Presto! PageManager
application.
How to find Network setup instructions
Your machine can be connected to a wireless
or wired network.
Basic setup instructions:
(see Quick Setup Guide.)
Connection to a wireless access point or
router supports Wi-Fi Protected Setup™
or AOSS™:
(see Software and Network User's Guide.)
More information about network setup:
(see Software and Network User's Guide.)
How to access the
User’s Guides for
Advanced Features 1
You can view and download these Guides
from the Brother Solutions Center at:
http://solutions.brother.com/
Click Manuals on your model’s page to
download the documentation.
Google Cloud Print Guide 1
This Guide provides information about how to
configure your Brother machine to a Google
account and use Google Cloud Print™
services for printing over the Internet.
Mobile Print/Scan Guide for Brother
iPrint&Scan 1
This Guide provides useful information about
printing from your mobile device and
scanning from your Brother machine to your
mobile device when connected on a Wi-Fi
network.

General information
5
1
Accessing Brother
Support (Windows®)1
You can find all the contacts you will need,
such as web support (Brother Solutions
Center) on the CD-ROM.
Click Brother Support on the Top Menu.
The Brother Support screen appears.
To access our website, click Brother
Home Page.
For the latest news and product support
information, click Brother Solutions
Center.
To visit our website for original Brother
Supplies, click Supplies Information.
To access the Brother CreativeCenter for
FREE photo projects and printable
downloads, click Brother
CreativeCenter.
To return to the Top Menu, click Back or
if you have finished, click Exit.
Accessing Brother
Support (Macintosh) 1
You can find all the contacts you will need,
such as web support.
Visit the Brother Solutions Center at
http://solutions.brother.com/.

Chapter 1
6
Control panel overview 1
MFC-L8650CDW has a 3.7 in. (93.4 mm) Touchscreen LCD and Touchpanel.
1Touchscreen LCD
(Liquid Crystal Display)
This is a Touchscreen LCD. You can
access the menus and options by
pressing them when they are displayed on
this screen.
1

General information
7
1
2Touchpanel:
Back
Press to go back to the previous menu
level.
Home
Press to return to the Home screen.
The factory setting displays the date
and time, but you can change the
Home screen’s default setting
(see Setting the Ready screen
on page 12.)
Cancel
Press to cancel an operation.
Dial Pad
Press the numbers on the Touchpanel
to dial telephone and fax numbers or to
enter the number of copies.
3 Power On/Off
Press to turn on the machine.
Press and hold down to turn off the
machine. The Touchscreen LCD displays
Shutting Down and stays on for a few
seconds before going off.
4
The Wi-Fi light is on when your Brother
machine is connected to a wireless
access point.
3
2
4

Chapter 1
8
Touchscreen LCD 1
You can select three types of screens for the Home screen. When the Home screen is displayed,
you can change the displayed screen by swiping left or right, or pressing dor c.
The following screens display the machines status when the machine is idle.
Home screen
The Home screen displays the date and time and
provides access to Fax, Copy, Scan, Wi-Fi setup, Toner
levels, Setup and the Shortcuts screens.
When the Home screen is displayed the machine is in
Ready mode. When Secure Function Lock 1is turned on
an icon will be displayed. When Active Directory
Authentication 1is enabled, the machine's control panel
will be locked.
1See Advanced User's Guide.
More1 screen
The More1 screen provides access to the Shortcuts
screen and additional features, such as Secure Print, 2
in 1 ID Copy and 2-sided Copy.
More2 screens
The More2 screen provides access to the Shortcuts
screen and the USB menu.
12
56
3 4
2
9876
3 4
2
106
3 4

General information
9
1
NOTE
Swiping is a type of user operation on the
Touchscreen that is performed by
brushing your finger across the screen to
display the next page or item.
1Modes:
Fax
Lets you access Fax mode.
Copy
Lets you access Copy mode.
Scan
Lets you access Scan mode.
2(Wi-Fi Setup)
A four-level indicator on the Ready mode
screen displays the current wireless signal
strength if you are using a wireless
connection.
You can easily configure the wireless
settings by pressing (for more
information, see Software and Network
User's Guide.)
3 (Toner)
See the remaining toner life.
Press to access the Toner menu.
NOTE
The remaining toner life will vary
depending on the types of documents
printed and customer’s usage.
4 (Settings)
Press to access the main settings (for
more information, see Settings screen
on page 11).
5Date and Time
See the date and time that has been set in
the machine.
6 (Shortcuts)
Press to set up Shortcuts.
You can quickly copy, scan and send a fax
using the options set as Shortcuts.
NOTE
Eight Shortcut tabs are available. You can
set up to six Shortcuts in each Shortcut
tab. A total of 48 Shortcuts are available.
7Secure Print
Lets you access the secure print menu.
82 in 1 ID Copy
Lets you access the 2 in 1 ID copy preset.
0Max

Chapter 1
10
92-sided Copy
Lets you access the 2-sided copy preset.
10 USB
Press to access the Direct Print and Scan
to USB menus.
11 New Fax
When Fax Preview is set to On, you can
see how many new faxes you received
into the memory.
12 Warning icon
The warning icon appears when there
is an error or maintenance message;
press Detail to view it, and then press
to return to Ready mode.
For details, see Error and maintenance
messages on page 120.
NOTE
• This product adopts the font of ARPHIC
TECHNOLOGY CO.,LTD.
• MascotCapsule UI Framework and
MascotCapsule Tangiblet developed by
HI CORPORATION are used.
MascotCapsule is a registered trademark
of HI CORPORATION in Japan.
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