Brother FAX-2480C User manual

USER’S GUIDE
FAX-2480C

If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: FAX-2480C
Serial Number: 1
Date of Purchase:
Place of Purchase:
1The serial number is on the back of the unit. Retain
this User's Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product
should you lose your receipt; and
may support an insurance claim by you in the event of product loss
covered by insurance;
© 2006 Brother Industries, Ltd.

i
Approval Information and Compilation and
Publication Notice
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE
FITTED WITH THE APPROPRIATE CONNECTOR.
APPROVAL INFORMATION
Brother advises that this product may not function correctly in a country other than where it was
originally purchased, and does not offer any warranty in the event that this product is used on
public telecommunication lines in another country.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.

ii
Table of Contents
Section I General
1 General Information
Using the documentation .......................................................................................2
Symbols and conventions used in the documentation ....................................2
Control panel overview ..........................................................................................4
2 Loading documents and paper
Loading documents ...............................................................................................6
Using the ADF .................................................................................................6
Using the scanner glass ..................................................................................7
Scanning area .................................................................................................8
Acceptable paper and other media........................................................................8
Recommended media .....................................................................................9
Handling and using media ...............................................................................9
Choosing the right media...............................................................................10
Loading paper, envelopes and other media ........................................................12
Loading paper and other media.....................................................................12
Loading envelopes and post cards................................................................14
Printable Area................................................................................................16
3 General setup
Power Save mode ...............................................................................................17
Putting your machine in Power Save mode...................................................17
Bringing your machine out of Power Save mode ..........................................17
Power Save setting..............................................................................................17
Mode Timer..........................................................................................................18
Paper settings......................................................................................................19
Paper Type ....................................................................................................19
Paper Size .....................................................................................................19
Volume Settings...................................................................................................19
Ring Volume ..................................................................................................19
Beeper Volume..............................................................................................19
Speaker Volume ............................................................................................20
Setting Daylight Savings Time.............................................................................20
LCD display .........................................................................................................20
LCD Contrast.................................................................................................20
4 Security features
TX Lock................................................................................................................21
Setting and changing the TX Lock password ................................................21
Turning the TX Lock on/off ............................................................................22

iii
Section II Fax
5 Sending a fax
Entering Fax mode ..............................................................................................24
Faxing from the ADF .....................................................................................24
Faxing from the scanner glass ......................................................................24
Faxing Letter size documents from the scanner glass ..................................25
Colour fax transmission.................................................................................25
Cancelling a fax in progress ..........................................................................25
Broadcasting (Monochrome only)........................................................................25
Cancelling a Broadcast in progress...............................................................26
Additional sending operations..............................................................................26
Sending faxes using multiple settings ...........................................................26
Contrast.........................................................................................................27
Changing Fax Resolution ..............................................................................27
Dual access (Monochrome only) ...................................................................28
Real time transmission ..................................................................................28
Overseas Mode .............................................................................................29
Delayed Faxing (Monochrome only)..............................................................29
Delayed Batch Transmission (Monochrome only).........................................29
Checking and cancelling waiting jobs............................................................29
Sending a fax manually .................................................................................30
Sending a fax at the end of a conversation ...................................................30
Out of Memory message ...............................................................................30
6 Receiving a Fax
Receive modes....................................................................................................31
Choosing the Receive Mode .........................................................................31
Using receive modes ...........................................................................................32
Fax only.........................................................................................................32
Fax/Tel...........................................................................................................32
Manual...........................................................................................................32
External TAD .................................................................................................32
Receive mode settings ........................................................................................32
Ring Delay .....................................................................................................32
F/T Ring Time (Fax/Tel mode only)...............................................................33
Fax Detect .....................................................................................................33
Additional receiving operations............................................................................34
Printing a reduced incoming fax ....................................................................34
Receiving faxes into memory ........................................................................34
Receiving a fax at the end of a conversation.................................................34
Printing a fax from the memory .....................................................................34

iv
7 Telephone Services and External devices
Voice operations ..................................................................................................35
Making a telephone call ................................................................................35
Hold ...............................................................................................................35
Tone or Pulse (not available in New Zealand)...............................................35
Fax/Tel mode ................................................................................................35
Fax/Tel mode in Power Save condition .........................................................35
Phone line services..............................................................................................36
Do you have Voice Mail?...............................................................................36
Telephone Service for Australia...........................................................................36
Telstra®FaxStream®Duet®(Distinctive Ring)..............................................36
Caller ID.........................................................................................................38
How Does the Caller ID Work?......................................................................39
The Caller ID is Stored in Your Machine Memory .........................................39
Viewing Caller ID List ....................................................................................39
Telephone Service for New Zealand ...................................................................40
FaxAbility .......................................................................................................40
Caller ID ........................................................................................................41
How Does the Caller ID Work?......................................................................42
Viewing Caller ID List ....................................................................................42
Telephone Service for Some Countries...............................................................43
Distinctive Ring (For Singapore and Hong Kong)..........................................43
Caller ID (For Singapore and Hong Kong) ....................................................44
Viewing Caller ID List ....................................................................................44
Connecting an external TAD (telephone answering device)................................45
Connections...................................................................................................45
Recording outgoing message (OGM) on an external TAD............................45
Multi-Line connections (PABX)......................................................................46
External and extension phones ...........................................................................46
Connecting an external or extension telephone ............................................46
Operation from extension telephones............................................................46
Using remote codes.......................................................................................47
8 Dialling and storing numbers
How to Dial ..........................................................................................................48
Manual dialling...............................................................................................48
One-Touch dialling ........................................................................................48
Speed-Dialling ...............................................................................................48
Search ...........................................................................................................49
Fax Redial .....................................................................................................49
Storing numbers ..................................................................................................50
Storing a pause .............................................................................................50
Storing One-Touch dial numbers...................................................................50
Storing Speed-Dial numbers .........................................................................50
Changing One-Touch and Speed-Dial numbers ...........................................51
Setting up groups for broadcasting................................................................51
Combining Quick-Dial numbers.....................................................................52

v
9 Remote fax options (Monochrome only)
Fax Forwarding....................................................................................................53
Fax Storage .........................................................................................................54
Turning off Remote Fax Options..........................................................................54
Changing Remote Fax Options ...........................................................................54
Remote Retrieval.................................................................................................55
Setting a Remote Access Code.....................................................................55
Using your Remote Access Code..................................................................55
Remote Fax commands ................................................................................56
Retrieving fax messages ...............................................................................57
Changing your Fax Forwarding number ........................................................57
10 Printing Reports
Fax reports...........................................................................................................58
Transmission Verification Report...................................................................58
Fax Journal (activity report) ...........................................................................58
Reports ................................................................................................................59
How to print a report......................................................................................59
11 Polling
Polling overview...................................................................................................60
Polling receive .....................................................................................................60
Setup to receive polling .................................................................................60
Setup to receive polling with a secure code ..................................................60
Setup to receive delayed polling....................................................................60
Sequential polling ..........................................................................................61
Polled transmit (Monochrome only) .....................................................................61
Setup for polled transmit................................................................................61
Setup for polled transmit with secure code....................................................62
Section III Copy
12 Making copies
How to copy.........................................................................................................64
Entering Copy mode......................................................................................64
Making a single copy.....................................................................................64
Making multiple copies ..................................................................................64
Stop copying..................................................................................................64
Copy options........................................................................................................65
Changing copy speed and quality .................................................................66
Enlarging or reducing the image copied ........................................................66
Making N in 1 copies or a poster...................................................................67
Sorting copies using the ADF (Monochrome only) ........................................68
Adjusting Brightness, Contrast and Colour....................................................69
Paper options ................................................................................................70

vi
Section IV Appendixes
A Safety and Legal
Choosing a location .............................................................................................72
To use the machine safely...................................................................................73
IMPORTANT-For Your Safety .......................................................................76
Important Information for Australia ......................................................................77
IMPORTANT NOTICE...................................................................................77
Important safety instructions..........................................................................77
Important Information for New Zealand ...............................................................79
Important Safety Instructions.........................................................................79
IMPORTANT NOTICE...................................................................................81
Important Information for Some Countries...........................................................82
Important Safety Instructions.........................................................................82
Legal limitations for copying ................................................................................84
Trademarks..........................................................................................................84
B Troubleshooting and Routine Maintenance
Troubleshooting ...................................................................................................85
If you are having difficulty with your machine ................................................85
Error messages ...................................................................................................89
Transferring your faxes or Fax Journal report ...............................................92
Document jam ...............................................................................................92
Printer jam or paper jam ................................................................................93
Dial Tone detection........................................................................................95
Compatibility ..................................................................................................95
Routine maintenance...........................................................................................95
Replacing the ink cartridges ..........................................................................95
Cleaning the outside of the machine .............................................................97
Cleaning the scanner.....................................................................................98
Cleaning the machine printer platen..............................................................99
Cleaning the paper pick-up roller...................................................................99
Cleaning the print head ...............................................................................100
Checking the print quality ............................................................................100
Checking the printing alignment ..................................................................101
Checking the ink volume .............................................................................102
Uninstalling or installing the handset and handset cradle ...........................102
Machine Information ..........................................................................................103
Checking the serial number.........................................................................103
Packing and shipping the machine ....................................................................104
C Menu and Features
On-screen programming....................................................................................106
Menu table...................................................................................................106
Memory storage...........................................................................................106
Menu keys .........................................................................................................106
Menu Table........................................................................................................108
Entering Text .....................................................................................................115

vii
D Specifications
General..............................................................................................................116
Print media.........................................................................................................118
Fax.....................................................................................................................119
Copy ..................................................................................................................121
Printer ................................................................................................................122
Interface.............................................................................................................123
Consumable items.............................................................................................124
E Glossary
FIndex

Section I
General I
General Information 2
Loading documents and paper 6
General setup 17
Security features 21

2
1
Using the
documentation 1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation 1
The following symbols and conventions are
used throughout the documentation.
General Information 1
Bold Bold typeface identifies specific
keys on the machine control
panel.
Italics Italicized typeface emphasizes
an important point or refers you
to a related topic.
Courier
New
Text in the Courier New font
identifies messages on the
LCD of the machine.
Warnings tell you what to do to
prevent possible personal injury.
Electrical Hazard icons alert you to
possible electrical shock.
Cautions specify procedures you
must follow or avoid to prevent
possible damage to the machine or
other objects.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the operation
works with other features.
Improper Setup icons alert you to
devices and operations that are not
compatible with the machine.

General Information
3
1

Chapter 1
4
Control panel overview 1
1 Power Save
Lets you put the machine into Power Save
mode.
2 One-Touch keys
Instantly accesses your stored Quick-Dial
numbers.
3Shift
When held down, lets you access One-Touch
numbers 6 to 10.
4 Ink Management
Lets you clean the print head, print a test page
to check the print quality, and check the
available ink volume.
5 Fax Resolution
Lets you temporarily change the resolution
when sending a fax.
6 Mode keys:
Fax
Lets you access Fax mode.
Copy
Lets you access Copy mode.
7 Copy Options
Lets you temporarily change multiple copy
settings.
8 Menu keys:
Menu
Lets you access the Menu to program your
settings in the machine.
aSearch/Speed Dial
Lets you look up and dial numbers that are
stored in the memory.
Volume keys
dc
In Fax mode, you can press these keys to
adjust the ring volume.
d
Press to scroll backward to a menu
selection.
aor b
Press to scroll through the menus and
options.
Clear/Back
Press to cancel the current setting and go
back to the previous menu.
OK
Lets you store your settings in the machine,
or choose an item.
1
234
13 12

General Information
5
1
9 Start keys:
Colour Start
Lets you start sending faxes or making
copies in full colour.
Mono Start
Lets you start sending faxes or making
copies in monochrome.
10 Stop/Exit
Stops an operation or exits from a menu.
11 LCD (liquid crystal display)
Displays messages on the screen to help you
set up and use your machine.
12 Dial Pad
Use these keys to dial telephone and fax
numbers and as a keyboard for entering
information into the machine.
(Not available in New Zealand) The #key lets
you temporarily switch the dialling mode during
a telephone call from Pulse to Tone.
13 Fax keys
Redial/Pause
Redials the last number called. It also
inserts a pause when programming quick
dial numbers.
Hook/Hold/Recall
Press before dialling if you want to make
sure a fax machine will answer, and then
press Mono Start or Colour Start.
Also, lets you place telephone calls on hold.
Use this key pressing with Shift key to gain
access to an outside line (for Australia and
New Zealand only) and/or to recall the
operator or transfer a call to another
extension when it is connected to a PABX.
11 10
567 8 9

6
2
Loading documents 2
You can send a fax, make copies, and scan
from the ADF (automatic document feeder)
and from the scanner glass (Flatbed).
Using the ADF 2
The ADF can hold up to 10 pages and feeds
each sheet individually. Use standard 80 gsm
(20 lb) paper and always fan the pages
before putting them in the ADF.
Recommended environment 2
Document Size & Weight Supported 2
How to load documents 2
CAUTION
DO NOT pull on the document while it is
feeding.
DO NOT use paper that is curled, wrinkled,
folded, ripped, stapled, paper clipped,
pasted or taped.
DO NOT use cardboard, newspaper or
fabric with ADF. Instead use the scanner
glass (Flatbed).
Make sure documents written with ink are
completely dry.
aFan the pages well. Make sure you put
the documents face down, top edge
first in the ADF until you feel them touch
the feed roller.
bAdjust the paper guides to fit the width of
your documents.
cUnfold the ADF Document Output
Support Flap (1).
CAUTION
DO NOT leave thick documents on the
scanner glass. If you do this, the ADF may
jam.
Loading documents and paper 2
Temperature: 20 to 30°C (68 to 86°F)
Humidity: 50% to 70%
Paper: 80 gsm A4 (20 lb LTR)
Length: 148 to 355.6 mm
(5.8 to 14 in.)
Width: 148 to 215.9 mm
(5.8 to 8.5 in.)
Weight: 64to90gsm(17to24lb)
1

Loading documents and paper
7
2
Using the scanner glass 2
You can use the scanner glass to fax, copy or
scan pages of a book or one page at a time.
Document Size & Weight Supported 2
How to load documents 2
Note
To use the scanner glass, the ADF must
be empty.
aLift the document cover.
bUsing the document guidelines on the
left, center the document face down on
the scanner glass.
cClose the document cover.
CAUTION
If you are scanning a book or thick
document, DO NOT slam the cover or
press on it.
Length: Up to 297 mm (11.7 in.)
Width: Up to 215.9 mm (8.5 in.)
Weight: Up to 2 kg (4.4 lb)

Chapter 2
8
Scanning area
The scanning area depends on the settings in
the application you are using. The figures
below show the areas you cannot scan on
paper.
Acceptable paper and
other media 2
The print quality can be affected by the type
of paper you use in the machine.
To get the best print quality for the settings
you have chosen, always set the Paper Type
to match the type of paper you load.
You can use plain paper, inkjet paper (coated
paper), photo paper, transparencies and
envelopes.
We recommend testing various paper types
before buying large quantities.
For best results, use Brother paper.
When you print on inkjet paper (coated
paper), transparencies and photo paper,
be sure to choose the proper media in the
Paper Type setting of the menu (see
Paper Type on page 19).
When you print on Brother photo paper,
load the instruction sheet included with the
photo paper in the paper tray first, and
then put the photo paper on top of the
instruction sheet.
When you use transparencies or photo
paper, remove each sheet at once to
prevent smudging or paper jams.
Avoid touching the printed surface of the
paper immediately after printing; the
surface may not be completely dry and
may stain your fingers.
Usage Document
Size
Top (1)
Bottom (2)
Left (3)
Right (4)
Fax Letter 3 mm
(0.12 in.)
4 mm
(0.16 in.)
A4 3 mm
(0.12 in.)
1 mm
(0.04 in.)
Copy Letter 3 mm
(0.12 in.)
3 mm
(0.12 in.)
A4 3 mm
(0.12 in.)
3 mm
(0.12 in.)
34
1
2

Loading documents and paper
9
2
Recommended media 2
To get the best print quality, we suggest using
Brother paper. (See table below.)
If Brother paper is not available in your
country, we recommend testing various
papers before purchasing large quantities.
We recommend using ‘3M Transparency
Film’ when you print on transparencies.
Handling and using media 2
Store paper in its original packaging, and
keep it sealed. Keep the paper flat and
away from moisture, direct sunlight and
heat.
The coated side of photo paper is shiny.
Avoid touching the shiny (coated) side.
Load photo paper with the shiny side
facing down.
Avoid touching either side of
transparencies because they absorb
water and perspiration easily, and this
may cause decreased output quality.
Transparencies designed for laser
printers/copiers may stain your next
document. Use only transparencies
recommended for inkjet printing.
Improper Setup
DO NOT use the following kinds of paper:
• Damaged, curled, wrinkled, or
irregularly shaped paper
1 2 mm (0.08 in.) or longer
• Extremely shiny or highly textured paper
• Paper already printed on by a printer
• Paper that cannot be arranged uniformly
when stacked
• Paper made with a short grain
Paper capacity of the output paper
tray 2
Up to 50 sheets of 20 lb Letter or 80 gsm A4
paper.
Transparencies or photo paper must be
picked up from the output paper tray one
page at a time to avoid smudging.
Brother paper
Paper Type Item
A4 Plain BP60PA
A4 Glossy Photo BP61GLA
A4 Inkjet (Matte) BP60MA
10×15 cm Glossy Photo BP61GLP
1
1

Chapter 2
10
Choosing the right media 2
Paper type and size for each operation for paper tray 2
Paper Type Paper Size Usage
Fax Copy Printer
Cut Sheet Letter 216 ×279 mm (8 1/2 ×11 in.) Yes Yes Yes
A4 210 ×297 mm (8.3 ×11.7 in.) Yes Yes Yes
Legal 216 ×356 mm (8 1/2 ×14 in.) Yes Yes Yes
Executive 184 ×267 mm (7 1/4 ×10 1/2 in.) – – Yes
JIS B5 182 ×257 mm (7.2 ×10.1 in.) – – Yes
A5 148 ×210 mm (5.8 ×8.3 in.) – Yes Yes
A6 105 ×148 mm (4.1 ×5.8 in.) – – Yes
Cards Photo 10 ×15 cm (4 ×6 in.) – Yes Yes
Photo 2L 13 ×18 cm (5 ×7 in.) – – Yes
Index Card 127 ×203 mm (5 ×8 in.) – – Yes
Post Card 1 100 ×148 mm (3.9 ×5.8 in.) – – Yes
Post Card 2
(Double)
148 ×200 mm (5.8 ×7.9 in.) – – Yes
Envelopes C5 Envelope 162 ×229 mm (6.4 ×9 in.) – – Yes
DL Envelope 110 ×220 mm (4.3 ×8.7 in.) – – Yes
COM-10 105 ×241 mm (4 1/8 ×9 1/2 in.) – – Yes
Monarch 98 ×191 mm (3 7/8 ×7 1/2 in.) – – Yes
JE4 Envelope 105 ×235 mm (4.1 ×9.3 in.) – – Yes
Transparencies Letter 216 ×279 mm (8 1/2 ×11 in.) – Yes Yes
A4 210 ×297 mm (8.3 ×11.7 in.) – Yes Yes

Loading documents and paper
11
2
Paper weight, thickness and capacity 2
1Up to 50 sheets for Legal size paper 80 gsm (20 lb).
Up to 100 sheets of 80 gsm (20 lb) paper.
Paper Type Weight Thickness No. of sheets
Cut
Sheet
Plain Paper 64 to 120 gsm (17 to 32 lb) 0.08 to 0.15 mm (0.003 to 0.006 in.) 100 1
Inkjet Paper 64 to 200 gsm (17 to 53 lb) 0.08 to 0.25 mm (0.003 to 0.01 in.) 20
Glossy Paper Up to 220 gsm
(Up to 58 lb)
Up to 0.25 mm (Up to 0.01 in.) 20
Cards Photo Card Up to 240 gsm
(Up to 64 lb)
Up to 0.28 mm (Up to 0.01 in.) 20
Index Card Up to 120 gsm
(Up to 32 lb)
Up to 0.15 mm (Up to 0.006 in.) 30
Post Card Up to 200 gsm
(Up to 53 lb)
Up to 0.23 mm (Up to 0.01 in.) 30
Envelopes 75 to 95 gsm (20 to 25 lb) Up to 0.52 mm (Up to 0.02 in.) 10
Transparencies – – 10