Brother GTX-4 User manual

GTX-4
GARMENT PRINTER
Service Manual


2
When you dispose of the machine
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Required Tools
Phillips screwdriver: M3 to M5
Disassembling
(1) Remove the Cover PANEL SIDE.
(2) Remove the Lithium Battery (1) by pulling out the holder in the direction of the arrow.
(3) Pickup the Lithium Battery (1) to the direction of the arrow.
(1) (1)
(1)
Note based on California law (USA) on the use and handling of Perchlorate
This product contains a CR Coin Lithium Battery which contains Perchlorate Material – special handling may
apply.
See http://www.dtsc.ca/gov/hazardouswaste.perchlorate.

3
SAFETY INSTRUCTIONS

Thank you very much for buying a BROTHER printer.
Before using your new printer, please read the "SAFETY INSTRUCTIONS" and handling instructions carefully.
Safety indications and their meanings
Indications and symbols provided within handling instructions and on products are intended to facilitate the correct and
safe usage of the products, thus preventing hazards and damages to you and other people.
The meanings of these indications and symbols are given below.
Indications
DANGER The instructions which follow this term indicate situations where failure to follow the
instructions will result in death or serious injury.
WARNING The instructions which follow this term indicate situations where failure to follow the
instructions could result in death or serious injury.
CAUTION The instructions which follow this term indicate situations where failure to follow the
instructions may result in minor or moderate injury.
IMPORTANT The instructions which follow this term indicate situations where failure to follow the
instructions may result in damage to property.
NOTE The instructions which follow this term indicate precautions and restrictions for use.
Symbols
· · · · ·
This symbol ( ) indicates something that you should be careful of.
The picture inside the triangle indicates the nature of the caution that must be taken. (For
example, the symbol at left means "beware of injury".)
· · · · · This symbol ( ) indicates something that you must not do.
· · · · ·
This symbol ( ) indicates something that you must do.
The picture inside the circle indicates the nature of the thing that must be done. (For example,
the symbol at left means "you must make a ground connection".)
Notes on safety
DANGER
Contact with high voltage sections may lead to a serious injury. Turn off the power, and remove the cover 5
minutes later.

4
SAFETY INSTRUCTIONS
WARNING
Basic precautions
To prevent accidents and problems, do not modify the machine yourself. Brother will not be held responsible
for any accidents or problems resulting from modifications made to the machine.
Do not handle the power cord with wet hands. Otherwise, it may cause electric shocks.
Installation
Do not set up the printer in a dusty environment. If dust collects inside the printer, it may cause fire or electric
shocks or problems with correct operation.
Be sure to connect the ground. If the ground connection is not secure, you run a high risk of receiving a
serious electric shock, and problems with correct operation may also occur.
Do not bend the cords excessively or fasten them too hard with staples or anything similar to secure cords.
Otherwise it may cause fire or electric shocks.
Printing
If a foreign object gets inside the printer, immediately turn off the power, disconnect the power cord, and
contact the place of purchase or a qualified technician. If you continue to use the printer while there is a
foreign object inside, it may result in fire or electric shocks or problems with correct operation.
Do not allow the printer to come into contact with liquids. Otherwise it may cause fire or electric shocks or
problems with correct operation.
If any liquid gets inside the printer, immediately turn off the power, disconnect the power cord, and contact
the place of purchase or a qualified technician.
Do not use the printer when smoke or a bad odor is coming from the printer. Otherwise it may cause fire or
electric shocks or problems with correct operation. Immediately turn off the power, disconnect the power
cord, and contact the place of purchase or a qualified technician.
Keep your finger or any body part away from the rotating fan. Otherwise it will be caught up, which results in
injuries.
Turn off the power when you approach the fan.

5
SAFETY INSTRUCTIONS
CAUTION
Environmental requirements
Use the printer in a place which is adequately ventilated. A slight odor is generated when the printed articles
are being fixed by heat.
Installation
Setting up and moving of the printer should only be carried out by a qualified technician.
The printer machine weighs 120 kg (265 lb). Transporting and setting up of the printer should be held in the
proper way. Otherwise it may fall down and cause injury.
When the printer falls down, disconnect the power cord and contact the place of purchase or a qualified
technician. If you continue to use it, it may result in fire or electric shocks or poor printing quality.
Do not place the printer on a shaky table or high shelf or other unstable location. Otherwise it may tip over or
fall down and cause injury. Furthermore, the table that supports the printer should be at least 35.4 in. (90 cm)
in width and 23.6 in. (60 cm) in depth, and should be able to bear a weight of 150 kg (330 lb) or more.
Do not set up the printer in a place where it will be affected by vibration. Otherwise the printing quality may be
degraded or the printer may fall down, which causes injury or results in failure of the printer.
Do not connect the power cord until installation is complete. The printer may operate if the power is turned on
by mistake, which could result in injury.
Do not climb onto the printer or place heavy objects on top of it. Otherwise it may become unbalanced and tip
over or fall down and cause injury.
Be careful not to touch the claws of the mounting portion on the upper side of the rear cover. Otherwise you
may be injured.
Printing
This printer should only be used by operators who are appropriately trained in its safe operation.
Ensure there is adequate space left in front of the printer and avoid placing any objects. Otherwise your hand
may get caught between the platen and an object, which may result in injury.
Do not handle the platen while printing. If your hand gets caught between the platen or the T-shirt tray and
the covers, it may be injured.
Do not put your hands inside the covers while the printer's power is turned on. Otherwise your hands may
touch against moving parts and this may result in injury.
When the pretreatment is applied to printed objects (like a T-shirt) with a spray or pretreatment applicator,
sprayed mist is generated. So wear a pair of plastic gloves, a mask and protective glasses (or goggles)
designed to shield against liquid splash, and fully take care of the air ventilation when you are working with it.
When a problem occurs with the operation of the printer, contact the place of purchase or a qualified
technician.

6
SAFETY INSTRUCTIONS
CAUTION
Maintenance
Be careful not to get your fingers caught when closing the front cover, otherwise it may result in injury to your
fingers.
When you mount or replace the head, be careful not to get your hands or fingers caught. Otherwise you may
be injured.
Do not disassemble the ink pouch. If the ink gets into your eyes or onto your skin, it may cause inflammation.
In case of contact with eyes, do not rub but immediately rinse the eyes with water.
Do not drink liquids such as the ink, maintenance solution, cleaning solution, pretreatment, or waste. They
may cause diarrhea or vomiting.
Avoid causing your eyes or skin to make contact with the ink, maintenance solution, cleaning solution,
pretreatment or waste. It may cause inflammation. In case of contact with eyes, do not rub but immediately
rinse the eyes with water.
Keep the liquids out of the reach of children.
Be sure to wear protective goggles and gloves when handling the grease, so that it does not get into your
eyes or onto your skin.
It can cause inflammation. Do not drink or eat the grease. It may cause diarrhea or vomiting.
Keep the liquids out of the reach of children.
When replacing parts and installing optional accessories, be sure to use only genuine Brother parts. Brother
will not be held responsible for any accidents or problems resulting from the use of non-genuine parts.
When replacing parts or installing optional accessories, be sure to follow the procedures described in the
Instruction Manual. Incorrect procedures could cause injuries or problems.
IMPORTANT
Printing
Do not move the platen by hand. Otherwise the printer may be mechanically and electrically damaged.
Ensure there is adequate space left in front of the printer and avoid placing any objects. The platen may be
hit and damaged.

7
SAFETY INSTRUCTIONS
NOTE
Use the printer in an area which is free from sources of strong electrical noise such as electrical line noise or
static electric noise. Sources of strong electrical noise may cause problems with correct operation.
Any fluctuations in the power supply voltage should be within ±10% of the rated voltage for the printer.
Voltage fluctuations which are greater than this may cause problems with correct operation.
The power supply capacity should be greater than the requirements for the printer's power consumption.
Insufficient power supply capacity may cause problems with correct operation.
In the event of an electrical storm, turn off the power and disconnect the power cord from the wall outlet.
Lightning may cause problems with correct operation.

8
SAFETY INSTRUCTIONS
Warning labels
X0125
9
1
3
3
8
8
8
8
10
11
7
6
5
4
2
Grease
Pretreatment
5 kg (11 lb) Pretreatment
20 kg (44 lb)
Ink pouch
Maintenance solution pouch
Cleaning solution
Waste ink tank

9
SAFETY INSTRUCTIONS
This printer has the following warning labels displayed on it.
Follow the precautions given on each warning label for your work.
When the label is peeled off or illegible, contact the place of purchase.
1 6
7
8
2
3 9
4 10 11
5
Watch your fingers, or you
may be injured.
High temperature
warning display

Table of contents
1. Before Using Your Printer for the First Time 1-1
1-1. Be sure to read the following notes before using the printer..................................................................................................1-1
1-2. Components included with printer...........................................................................................................................................1-6
1-3. Other items you must make available for use ........................................................................................................................1-7
1-4. Name and function of each component..................................................................................................................................1-9
1-4-1. Front part..........................................................................................................................................................................................................................1-9
1-4-2. Right side view...........................................................................................................................................................................................................1-10
1-4-3. Left side view/Rear side view.............................................................................................................................................................................1-11
1-4-4. Inner-side view of front cover..............................................................................................................................................................................1-12
1-4-5. Bottom view of platen.............................................................................................................................................................................................1-14
1-4-6. Operation panel.........................................................................................................................................................................................................1-15
1-5. Menu list.................................................................................................................................................................................1-19
1-6. Technical description of the product......................................................................................................................................1-23
1-6-1. Details of the print head.........................................................................................................................................................................................1-23
1-6-2. About white ink circulation functionality.........................................................................................................................................................1-28
1-6-3. About white ink refilling..........................................................................................................................................................................................1-28
1-6-4. Ink channel block diagram...................................................................................................................................................................................1-29
1-6-5. About Closure Cleaning........................................................................................................................................................................................1-30
1-6-6. Characteristic of Ink cartridges..........................................................................................................................................................................1-30
1-6-7. About Head maintenance mechanism..........................................................................................................................................................1-33
2. Installation and preparation 2-1
2-1. Installation of printer.................................................................................................................................................................2-2
2-2. Levelness adjustment for GTX-4 ............................................................................................................................................2-4
2-3. Power supply of printer............................................................................................................................................................2-5
2-3-1.  Turningonthepower...............................................................................................................................................................................................2-5
2-3-2.  Turningoffthepower...............................................................................................................................................................................................2-6
2-3-3.  Whenthereisnoprospectofelectricpowerrecoveryforawhileduetopoweroutage......................................................2-7
2-4. Connection between Printer and PC ......................................................................................................................................2-8
2-4-1.  InstallingprinterdriverontoyourPC................................................................................................................................................................2-9
2-4-2.  ConnectwithUSB2.0cable.................................................................................................................................................................................2-10
2-4-3.  WhenconnectingviaLAN:PrinterstaticIPaddresssetting...............................................................................................................2-12
2-4-4.  WhenconnectingviaLAN:AddingaprintertoPC.................................................................................................................................2-16
2-5. Adjustment.............................................................................................................................................................................2-23
2-5-1.  CR(Carriage)speedadjustment.......................................................................................................................................................................2-23
2-5-2.  V-ratingsetting..........................................................................................................................................................................................................2-24
2-5-3.  Firingadjustment.....................................................................................................................................................................................................2-25
2-5-4.  Platenfeedadjustment.........................................................................................................................................................................................2-26
2-5-5.  White/coloralignment..........................................................................................................................................................................................2-27
2-5-6.  Settingofthetimedisplayedonthenozzlecheckpattern................................................................................................................2-28

Table of contents
3. What to do 3-1
3-1. Menu ........................................................................................................................................................................................3-2
3-1-1. Relationship between the user menu and advanced menu..................................................................................................................3-2
3-1-2. Supplement to the description of user menu items....................................................................................................................................3-2
3-1-2-1. Maintenance Part Clean/Replace...................................................................................................................................................................3-2
3-1-2-2. White Ink Pause Mode.........................................................................................................................................................................................3-3
3-1-3. How to display Advanced menu..........................................................................................................................................................................3-3
3-1-4. List of Advanced menu items................................................................................................................................................................................3-4
3-1-5. Description of Advanced menu items................................................................................................................................................................3-4
3-1-5-1. Firmware update......................................................................................................................................................................................................3-4
3-1-5-2. Cap cleaning..............................................................................................................................................................................................................3-4
3-1-5-3. Exhaust cleaning.....................................................................................................................................................................................................3-5
3-1-5-4. White tube cleaning................................................................................................................................................................................................3-5
3-1-5-5. Color tube cleaning................................................................................................................................................................................................3-5
3-1-5-6. Exchange filter..........................................................................................................................................................................................................3-7
3-1-5-7. Setting special work mode.................................................................................................................................................................................3-7
3-1-5-8. Output check.............................................................................................................................................................................................................3-8
3-1-5-9. Input check.................................................................................................................................................................................................................3-9
3-1-5-10. Print position adjust..........................................................................................................................................................................................3-11
3-1-5-11. Solid print...............................................................................................................................................................................................................3-11
3-1-5-12. Log level.................................................................................................................................................................................................................3-12
3-1-5-13. Set info restore....................................................................................................................................................................................................3-12
3-1-5-14. Cap pump check................................................................................................................................................................................................3-12
3-2. Firmware update....................................................................................................................................................................3-14
3-2-1. Difference between firmware updates conducted using "Firmware Update Tool" and USB memory..........................3-14
3-2-2. Procedures for firmware updates conducted using an USB memory...........................................................................................3-14
3-2-3. Procedures for when update is interrupted.................................................................................................................................................3-15
3-2-3-1. Procedures for when update is interrupted.............................................................................................................................................3-15
3-2-3-2. Resuming update for firmware other than the main program........................................................................................................3-15
3-2-3-3. Update using the boot system program...................................................................................................................................................3-16
3-3. GTX-4 Service Tool................................................................................................................................................................3-17
3-3-1. Points to be noted in using the GTX-4 Service Tool...............................................................................................................................3-17
3-3-2. Demonstration mode..............................................................................................................................................................................................3-17
3-4. Acquisition of logs and the confirmation of their contents ....................................................................................................3-18
3-4-1. Points to be noted concerning logs.................................................................................................................................................................3-18
3-4-2. Acquisition of log file................................................................................................................................................................................................3-18
3-4-3. Checking of logs by GTX-4 Service Tool......................................................................................................................................................3-19
4. Improvement of print quality 4-1
4-1. Solutions to print quality problems ..........................................................................................................................................4-2
4-1-1.  Checkflowwheninkejectionfailureofheadoccurs................................................................................................................................4-3
4-1-2.  Whiteheadcleaning...............................................................................................................................................................................................4-58
4-2. How to solve ink pouch wind-up failure.................................................................................................................................4-65
4-2-1.  Howtosolveinkpouchwind-upfailure.......................................................................................................................................................4-66
4-2-2.  Whattodoifanerrorcodeisdisplayed........................................................................................................................................................4-68

Table of contents
5. Regular Maintenance 5-1
5-1. Cleaning...................................................................................................................................................................................5-1
5-1-1. Cleaning the nozzle guard, wiper, exhaust cap, and suction cap.......................................................................................................5-1
5-1-2.  Cleaningtheinternalareaofprinter...............................................................................................................................................................5-11
5-1-3. Cleaning the CR (carriage) plate......................................................................................................................................................................5-15
5-1-4. Cleaning of head nozzle.......................................................................................................................................................................................5-17
5-1-5. Cleaning the surrounding area of nozzle surface....................................................................................................................................5-19
5-1-6. Cleaning of Exhaust Opening............................................................................................................................................................................5-22
5-1-7. Cleaning of encoder strip......................................................................................................................................................................................5-25
6. Disassembly / Replacement / Adjustment 6-1
6-1. Parts exchange........................................................................................................................................................................6-2
6-1-1.  Necessarytools.............................................................................................................................................................................................................6-2
6-1-2.  Disassembly/Assemblyofcovers......................................................................................................................................................................6-3
6-1-3.  Disassembly/Assemblyofplaten...................................................................................................................................................................6-10
6-1-4.  Replacementofplatenanddecelerationbelts.........................................................................................................................................6-12
6-1-5.  Tensionadjustmentforplatenanddecelerationbelts.........................................................................................................................6-16
6-1-6.  Replacementofplatenmotor............................................................................................................................................................................6-18
6-1-7.  Replacementofplatenpulleyunit..................................................................................................................................................................6-20
6-1-8.  Replacementofplatenarm.................................................................................................................................................................................6-22
6-1-9.  Replacementofplatenoriginsensor.............................................................................................................................................................6-26
6-1-10.  Printpositionadjust..............................................................................................................................................................................................6-27
6-1-11.  Levelsettingfortopsurfaceofplaten.........................................................................................................................................................6-28
6-1-12.  Replacementofcarriagebelt...........................................................................................................................................................................6-30
6-1-13.  Carriagebelttensionadjustment..................................................................................................................................................................6-36
6-1-14.  Replacementofcarriagemotor......................................................................................................................................................................6-38
6-1-15.  Replacementofballbushing...........................................................................................................................................................................6-42
6-1-16.  Heightadjustmentofcarriage........................................................................................................................................................................6-47
6-1-17.  Replacementofencoderstrip.........................................................................................................................................................................6-49
6-1-18.  Replacementofmaintenanceunit...............................................................................................................................................................6-51
6-1-19.  Replacingthewipercleaner.............................................................................................................................................................................6-56
6-1-20.  ExchangingWiperBladeAssembly..............................................................................................................................................................6-58
6-1-21.  Replacementofpumpassy..............................................................................................................................................................................6-63
6-1-22.  Replacementofpumpsensors.......................................................................................................................................................................6-67
6-1-23.  Replacementoftheswitchingsolenoid.....................................................................................................................................................6-68
6-1-24.  Replacementoftheflushingcase.................................................................................................................................................................6-69
6-1-25.  Caprubberreplacement....................................................................................................................................................................................6-71
6-1-26.  Replacementofcleaningsolutiontank......................................................................................................................................................6-74
6-1-27.  Replacementoffiltersforprintheadoncolorside...............................................................................................................................6-76
6-1-28.  Replacementoffiltersofprintheadonwhiteside...............................................................................................................................6-78
6-1-29.  Replacementoftubes,subtanks,andneedlesoncolorside.........................................................................................................6-81
6-1-30.  Replacementoftube,circulationpump,andneedlesonwhiteside..........................................................................................6-93
6-1-31.  Replacementofprinthead...............................................................................................................................................................................6-98
6-1-32.  Replacementofwasteink-relatedcomponents................................................................................................................................6-119
6-1-33.  Replacementoffeltwithincartridgebase.............................................................................................................................................6-121
6-1-34.  Disassembly/Assemblyofinkcartridge................................................................................................................................................6-123

Table of contents
6-2. Replacement of electric parts..............................................................................................................................................6-130
6-2-1.  Cautionsforadjustment....................................................................................................................................................................................6-130
6-2-2.  Layoutpositionsofmainparts.......................................................................................................................................................................6-131
6-2-3.  Connectorpositionandindicatorlamp.....................................................................................................................................................6-137
6-2-4.  Replacementofmaincircuitboard..............................................................................................................................................................6-144
6-2-4-1.  HowtoconnectordisconnectFFCconnector..................................................................................................................................6-147
6-2-4-2.  HowtoconnectordisconnectnewconnectorJSTPSItype......................................................................................................6-148
6-2-5.  Replacementoflithiumbattery.....................................................................................................................................................................6-149
6-2-6.  Replacementofpowercircuitboardplateassy.....................................................................................................................................6-150
6-2-7.  Replacementofpowerunit.............................................................................................................................................................................6-152
6-2-8.  Replacementofpowercircuitboard...........................................................................................................................................................6-154
6-2-9.  ReplacementofACinlet....................................................................................................................................................................................6-156
6-2-10.  Replacementofpanelmainunitassy......................................................................................................................................................6-158
6-2-11.  Preparationforreplacementofelectriccomponentsinsidepanelunit.................................................................................6-164
6-2-12.  Replacementofprintswitch.........................................................................................................................................................................6-167
6-2-13.  ReplacementofPowerswitch......................................................................................................................................................................6-171
6-2-14.  Replacementofpanelcircuitboard..........................................................................................................................................................6-172
6-2-15.  Replacementofpanelcontrolcircuitboard.........................................................................................................................................6-173
6-2-16.  ReplacementofLCDpanel............................................................................................................................................................................6-176
6-2-17.  Replacementofspeaker..................................................................................................................................................................................6-177
6-2-18.  ReplacementofCoverswitchassy.............................................................................................................................................................6-178
6-2-19.  Replacementofcarriagecircuitboard.....................................................................................................................................................6-180
6-2-20.  Replacementofencodercircuitboard....................................................................................................................................................6-188
6-2-21.  Replacementofobstaclesensor.................................................................................................................................................................6-190
6-2-22.  Replacementofplatenoriginsensor........................................................................................................................................................6-192
6-2-23.  Replacementofmaintenancecircuitboard..........................................................................................................................................6-193
6-2-24.  Preparationforreplacementofelectriccomponentsinsidemaintenanceunit................................................................6-194
6-2-25.  Replacementofmaintenancemotor.......................................................................................................................................................6-195
6-2-26.  Replacementofmaintenancesensorcircuitboard..........................................................................................................................6-199
6-2-27.  Replacementofmaintenancesolenoidvalveassy............................................................................................................................6-205
6-2-28.  Replacementofcleaningsolutiontanksensor....................................................................................................................................6-211
6-2-29.  Replacementofinksupplycircuitboard................................................................................................................................................6-212
6-2-30.  Replacementofremaininginkleveldetectioncircuitboard.......................................................................................................6-213
6-2-31.  Replacementoftanksensor..........................................................................................................................................................................6-218
6-2-32.  Replacementofsubtanksolenoid............................................................................................................................................................6-219
6-2-33.  Replacementofcirculationpumpmotor...............................................................................................................................................6-220
6-2-34.  Replacementofmistexhaustfanmotor................................................................................................................................................6-222
7. Transportation / Maintenance in long-term storage 7-1
7-1. Transportation of GTX-4..........................................................................................................................................................7-1
7-2. When Not Using for a Long Period of Time ............................................................................................................................ 7-2
7-2-1.  WhenNotUsingforaLongPeriodofTime:within2weeks.................................................................................................................7-2
7-2-2.  WhenNotUsingforaLongPeriodofTime:morethan2weeks........................................................................................................7-3
7-2-3.  WhenNotUsingforaLongPeriodofTime:within2weekswithwhiteinkpausemode.....................................................7-3
7-2-4.  WhenNotUsingforaLongPeriodofTime:morethan2weekswithwhiteinkpausemode............................................7-4

Table of contents
8. Error code list 8-1
8-1. Display on screen ....................................................................................................................................................................8-1
8-2. Error message .........................................................................................................................................................................8-1
9. Block diagram, Control circuitry 9-1
10. Specifications 10-1
10-1. Apparatus.............................................................................................................................................................................10-1
10-2. Software...............................................................................................................................................................................10-2
10-3. Ink, maintenance solution, cleaning solution, pretreatment ...............................................................................................10-3
10-3-1.  Ink..................................................................................................................................................................................................................................10-3
10-3-2.  Maintenancesolution..........................................................................................................................................................................................10-3
10-3-3.  Cleaningsolution...................................................................................................................................................................................................10-4
10-3-4.  Pretreatment............................................................................................................................................................................................................10-4
10-4. About consumable supplies, optional items and replacement parts..................................................................................10-5

1-1
1 Before Using Your Printer for the First Time
1-1. Be sure to read the following notes before using the printer
Keep in mind the following points before using the printer:
Precautions for proper use
Please keep the printer powered on the printer for 24 hours a day. Even when the printer is placed in standby
mode, it performs such maintenance as white ink circulation inside the main unit automatically to prevent
sedimentation of the white ink. (For details, refer to "2-3. Power supply of printer".)
Please use the printer within the scope covered by its warranty for the best print result (temperature: 18 to 30°C
(64.4 to 86°F) and humidity: 35 to 85%). Otherwise, the print heads may be clogged with ink and ink may splash.
(For details of the usage environment, refer to "10-1. Apparatus".)
Adjust the height of the platen corresponding to the print medium before using it. You can use the platen height
adjustment lever to adjust the height of platen. As a rough indication, adjust the height so that it is lowered by
one step from the limit height detected by the obstacle sensor, and check that the platen is not detected by the
sensor.
In the event that the platen's height is lowered excessively, ink mist will be scattered inside the printer, which
may result in staining of the printing surface, blurring of the printed image, and malfunction of the sensor and the
main unit. (For details, refer to "6-4-2. Platen height adjustment" of the Instruction Manual.)
Never power off the printer while it is in operation. Otherwise, the printer may break down or a print job may end
up in failure. Also, as the power will be turned off if you open the front cover, avoid opening the cover while the
printer is operating.
Until the ink is firmly fixed on the surface of a T-shirt, handle the T-shirt with care. If a T-shirt is soiled with such
ink that has not been firmly fixed on its surface, such ink stain cannot be removed even by washing.
About ink cartridge
Insert each of the cartridges into its correct position. Make certain that a seal color of the printer corresponds
with a corresponding color of cartridge to it.
The white ink precipitates downward when its cartridge is put in position. For this reason, shake it well once a
day immediately before use. (Shake each cartridge approximately 100 times.) For detailed procedures, refer to
"6-2-3. Daily agitation of the white ink" of the Instruction Manual.
Never pull out any cartridges while the printer is operating. Otherwise, the print quality may deteriorate or the
printer may break down.
Store consumable goods in a place where they are not exposed to direct sunlight. Use up the ink pouch,
pretreatment and maintenance solution before their shelf life. Also, use up each color ink within six months after
opening their sealed packages.
No cartridges can be refilled with any ink. Do not disassemble the ink pouch. In order to use the printer for a
long period and to take full advantage of its capabilities, we recommend to use the ink pouches that are
specified by us.
Always keep on putting each ink cartridge in its correct position; do not leave an ink cartridge slot empty.
Otherwise, the inner needle may clog because ink dries up, or the printer may be damaged.

1-2
Before Using Your Printer for the First Time
Handle the ink pouch with care. It could be damaged when bent, snagged by sharp objects, or dropped.
About pretreatment
If a T-shirt to which the pretreatment is applied is coated with only color inks, its stains tend to be wiped off by
washing. Avoid application of the pretreatment when no white ink is used.
When a white or light-colored T-shirt is coated with the pretreatment, the coated surface color may change, and
cannot be restored to the original color even if the T-shirt is washed. After a T-shirt is coated with the
pretreatment, store it in a place where it is not exposed to direct sunlight, and wash it with clean water at an
early stage after ink is applied to it.
Wash away any imprint of the pretreatment with water. Also, some T-shirts may be discolored by the
pretreatment and cannot be restored to the original color even if they are washed. When performing printing for
the first time, try it in an unnoticeable area.
Please ensure to inform the customer about the following precautions in regards to buying/selling printed
materials:
If a printed material is rubbed with vinyl-chloride-based white or light-colored synthetic leather, color transfer
may occur. Also, when a color-printed surface is rubbed strongly against a printed surface with only white ink,
color transfer may occur in the same fashion. When a color transfer occurs, wipe the color-transferred area
clean of dirt with a soft and clean cloth or a toothbrush that is moistened with a small amount of mild detergent
for home use or alcohol.
Wash away any imprint of the pretreatment by washing (with water).
About maintenance
In order to keep good printing quality, perform maintenance on a regular basis. For details, refer to "7.
Precautions to keep good printing quality/use printer over the long term".
In order to take full advantage of the printer's intrinsic capabilities and use it for a long period, we recommend to
use the genuine cleaning solution that is specified by us when cleaning the head section, cap or wiper. Using
commercially available alcohol or cleaning solution could cause damage to the print heads.
Never remove the print heads except when they are replaced with new ones, because they are precision
components. Otherwise, the print heads may be damaged.
What to do when not using printer
If the printer is not to be used for a prolonged period of time, refer to "7-5. When Not Using for a Long Period of
Time" of the Instruction Manual.
About waste handling
Dispose of the residual wastes and waste ink properly as water-based waste fluid in accordance with applicable
laws and ordinances. If you are uncertain about their disposal, consult with your retailer first and discard them
accordingly.

1-3
Before Using Your Printer for the First Time
Others
In the event that the printer is relocated elsewhere for layout change, etc., place a level gauge on the top
surface of the cover and the top surface of the platen to make such an adjustment that the printer will be placed
horizontally level.
: Standby symbol
<NOTE>
The product is a Class A info tech equipment compliant to the standards designated by the Voluntary Control Council for
Interference by Information Technology Equipment (VCCI). The use of the equipment under household environments may result
in causing radio interference. Users may be required to take adequate precautions against such occurrences.
About trademarks
The names of operating systems described in the main context of this manual are abbreviated. Product names used in
this manual are, in general, trademarks or registered trademarks of their respective developer or manufacture. However,
in this manual, the ® marks or TM marks are not used.
Brother logo is registered trademark of Brother Industries, Ltd.
Apple, Macintosh, Mac OS, iOS, OS X, Safari, iPad, iPhone, iPod and iPod touch are the trademarks or registered
trademarks of Apple Inc. in the United States and other countries.
The official name of Windows®7 is Microsoft®Windows®7 operating system. (represented as Windows 7 in this
manual) Also, the official name of Windows®8.1 is Microsoft®Windows®8.1 operating system. (represented as
Windows 8.1 in this manual) Also, the official name of Windows®10 is Microsoft®Windows®10 operating system.
(represented as Windows 10 in this manual)
Microsoft®, Windows®7, Windows®8.1 and Windows®10 are trademarks and registered trademarks of Microsoft
Corporation in the United States of America and other countries.
Corel, Corel's logo and CorelDRAW are trademarks and registered trademarks of Corel Corporation.
Adobe, Adobe's logo, Acrobat, Photoshop, Illustrator and Photoshop Elements are trademarks of Adobe Systems
Incorporated (Adobe Systems).
Other product and company names mentioned herein may be the trademarks or registered trademarks of their
respective owners.
Information in this document and the specifications of this product are subject to change without notice.

1-4
Before Using Your Printer for the First Time
About software
This printer uses its own software.
To use this printer, you are required to agree with the End-User License Agreement for Brother Software as mentioned
below.

1-5
Before Using Your Printer for the First Time
End-User License Agreement for Brother Software
IMPORTANT-PLEASE READ CAREFULLY
This End-User License Agreement ("EULA") is a legal agreement between you and Brother Industries, Ltd. ("Brother"),
which governs your use of the Brother software that will be installed if you press the "Yes" button on this Dialog Box
("SOFTWARE"). By pressing "Yes", you agree to be legally bound by the terms of this EULA. If you do not agree to the
terms of this EULA, you obtain no license to the SOFTWARE. In such case, you may not use the SOFTWARE.
Terms and Conditions.
1. Ownership.
All rights, titles and interest in and to the SOFTWARE and the files associated therewith are owned by Brother or its
suppliers. The foregoing rights to the SOFTWARE are licensed to you on a limited basis as prescribed in the following
Article 2. In any event, this provision should not be construed in any way, as an expression to assign or sell any
copyrights of, or any other intellectual property rights to, the SOFTWARE from Brother to you.
2. Grant of License.
2.1 Brother grants you a non-exclusive, non-transferable license to install and use the SOFTWARE on your one or
more computer hardware(s).
2.2 Brother further grants you a license to make a copy of the SOFTWARE at all times, solely for archival purposes,
which such copy shall attach and stipulate all copyright and intellectual property rights notices.
2.3 Except for expressly stipulated in Sections 2.1 and 2.2 above, Brother does not grant you any license relating to
the SOFTWARE. Except to the extent expressly permitted by applicable law, you may not, (i) make any copies of the
SOFTWARE except as expressly permitted in accordance with Sections 2.1 and 2.2 of this EULA, (ii) modify the
SOFTWARE, (iii) reverse engineer, disassemble, decompile or use the SOFTWARE to create any derivative software,
(iv) rent or lease the SOFTWARE, (v) make available to download the SOFTWARE to the public, or (vi) transfer the
SOFTWARE to any third person or parties by wire or any other means.
3. WARRANTIES DISCLAIMER
TO THE EXTENT ALLOWED BY LAW, THIS SOFTWARE IS PROVIDED TO YOU "AS IS" WITHOUT WARRANTIES
OR CONDITIONS OF ANY KIND, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. BROTHER
SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY,
SATISFACTORY QUALITY, NON-INFRINGEMENT AND/OR FITNESS FOR A PARTICULAR PURPOSE.
4. LIMITATION OF LIABILITY
IN NO EVENT SHALL BROTHER BE LIABLE FOR ANY LOSS OF PROFITS, LOSS OF BUSINESS
OPPORTUNITIES, LOSS OF USE OF DATA, INTERRUPTION OF BUSINESS, OR FOR INDIRECT, SPECIAL,
INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES OF ANY KIND, ARISING OUT OF THE
USE, INABILITY TO USE, OR THE RESULTS OF USE OF THE SOFTWARE, WHETHER BASED IN CONTRACT,
TORT, OR OTHERWISE. YOUR USE OF THE SOFTWARE IS ENTIRELY AT YOUR OWN RISK. SHOULD THE
SOFTWARE PROVE DEFECTIVE, YOU ASSUME THE ENTIRE COST OF ALL SERVICE, REPAIR OR
CORRECTION AND, TO THE EXTENT PERMITTED BY THE APPLICABLE LAW, YOU AGREE TO
UNCONDITIONALLY WAIVE ALL STATUTORY OR OTHER RIGHTS THAT MAY BE HELD BY YOU AGAINST
BROTHER IN RESPECT OF SUCH DEFECT. Notwithstanding the above, these terms do not purport to limit the
statutory rights of a consumer that cannot be waived under the applicable law.
5. Term.
This EULA will become effective upon your acceptance and continue in effect unless you cease to use the SOFTWARE.
However, Brother may terminate this EULA without notice.
6. Governing Laws.
This English language translation of the original Japanese language EULA is governed and controlled under the
jurisdiction of the laws of Japan. If any of the provisions of this EULA shall be declared void, such provisions shall be
severable and independent from the other provisions of this EULA, and the validity of the other provisions and of the
entire EULA shall not be affected.

1-6
Before Using Your Printer for the First Time
1-2. Components included with printer
The components included with the printer are shown below. However, in the event that there is any missing
component(s), please contact your dealer.
X0179
①②③④
⑤⑥ ⑦ ⑧
⑨⑩⑫
⑬⑭
⑪
⑰
⑮
⑯
No. Name Quantity No. Name Quantity
1 AC power cord 1 10 Flushing receiver
Flushing foam
2
2
2 Cable clamp 1
3 Grease 1 11 Waste ink tank 1
4 Clean stick R 6 12 Waste ink tube fixing rubber*1 1
5 Cleaning cup 1 13 Print head 2
6 Filter cover and Fan filter 2 14 Rear cover installation screws*2 2
7
Gloves (for changing the wiper
cleaner / for cleaning the
maintenance unit)
4
15 Rear cover 1
16 Adult platen 1
8 Carriage fixing pin 1 17 Setup Manual 1
9 Tweezers 1 - - -
*1: The rubber is already attached to the waste ink tube of the main unit.
*2: Screws are already fixed with the machine.