BT DIVERSE 4000 EXECUTIVE User manual

Diverse 4000 ~ 5th Edition ~ 17th July ’01 ~ 3664
This equipment is not designed for making emergency telephone calls when the power fails.
Alternative arrangements should be made for access to emergency services.
This product is intended for registration to any base in the BT Diverse 4000 range.
t may also be registered to other GAP compatible bases, with possible limited availability
of some functions
Diverse 4000 Executive
Handset & Charger
Digital Cordless Telephone
*YOU MUST
SUBSCRIBE TO A
CALLER DISPLAY AND
CALL WAITING SERVICE
BEFORE YOUR DIVERSE 4000
EXECUTIVE WILL DISPLAY THIS
INFORMATION. A QUARTERLY
FEE IS PAYABLE.
User
Gu de
The Art of Communication

Diverse 4000 ~ 5th Edition ~ 17th July ’01 ~ 3664
Please open this page for a further ‘At a glance’
guide to your Diverse 4000 Executive.

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At a glance
Display
Displays the
status of your handset.
Option buttons
Lets you select from
the menu options
shown in the display.
Green phone
For making and
answering calls.
Handsfree
Use to answer
calls or make a call
in handsfree mode.
Directory
Used to store numbers,
names and birthdays in
the directory.
One button
Apart from being the
number one button
hold down to access
your Voice Mail
service or answering
machine.
In use light
Lights up when the
handset is in use and
flashes to indicate calls,
message, alarm calls or
appointment reminders.
Star/Bell
Switches the handset
ringer on and off.
Hash/Keyguard
Hold down to switch
the keypad guard on
and off.
Recall
Press for use with
switchboards and
certain Network
Services. Press and
hold down to access
an extra directory for
storing 10 names and
numbers.
Navigation button
Let you display and
select on-screen
options.
icrophone
Red phone
Press to end a call,
return the display to
idle or turn the power
on and off.
Calls list
Lets you access your
lists – calls, text and
voice mail.
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Diverse 4000 ~ 5th Edition ~ 17th July ’01 ~ 3664
Keypad

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Menu
Diverse 4000 ~ 5th Edition ~ 17th July ’01 ~ 3664
2
Handset d splay
Display option buttons
Navigation button
Idle Screen
Charger
Contact points

Diverse 4000 ~ 5th Edition ~ 17th July ’01 ~ 3664
3
At a glance 1
Main menu structure 4
Directory 5
Messages 5
Quick Guide 6
Quick guide t
handset display ic ns 7
Intr ducti n 8
Unpacking your
Diverse 4000 Executive 8
For your records 8
Safety instructi ns 9
Setting up 10
Using the teleph ne 15
Making and ending calls 15
Handsfree 1
Using the directory 17
Character map 18
Redial 23
Secrecy 24
Paging and internal calls 25
Caller Display and
ther Select Services 28
Calls list 28
Call Waiting 32
Other Select Services 33
In this guide
Additi nal features 36
Voice mail 3
Alarm clock and
appointments 38
Walk and Talk 41
Room monitor 42
Handset settings 46
Call Barring 53
Help 55
General inf rmati n 58
Guarantee 58
Technical information 59
Switchboard compatibility 59
Index 64
Hints and tips boxes
In this user guide, we’ve included
helpful tips and useful notes. They
are shown in a white box like this.

Diverse 4000 ~ 5th Edition ~ 17th July ’01 ~ 3664
4
Ma n menu
1 Text message 1-1 Write message
1-2 ncoming
1-3 Outgoing
1-4 Service Centre.
1
Service Centre.
2
2 Select Services 2-1 Withhold No.
2.2 Call Waiting
2.3 Ringback off
2.4 Call Divert
3 Additional Features 3-1 Room Monitor
3-2 Walk and Talk
4 Calendar Clock 4-1 Set Appoints. [entry]
4-2 Alarm Clock [entry]
4-3 Missed Dates [entry]
4-4 Date/Time [entry]
5 Sound Settings 5-1 Handset Volume [entry]
5-2 Ringer Settings [entry]
5-3 Advisory Tones [entry]
6 Handset Settings 6-1 Auto Answer
6-2 Language [list]
6-3 Register H/Set [list]
6-4 Select Base [list]
6-5 Reset Handset
7 Base Settings 7-2 System-P N [entry]
7-3 Base Reset
7-4 Add.Features 7-4-1 Dialling mode 7-4-1-1 Tone
7-4-1-2 Pulse
7-4-1-3 DTMF
Earth
7-4-2 TBR 7-4-2-1 80ms
8-4-2-2 etc
until
8-4-2-8 600ms
7-4-3 Repeater mode
7-4-4 Access Code
7-4-5 Add. Emerg. No
7-4-6 Listening in
8 Voice mail 8-1 Set key 8-1-1 Mailbox
Note
If your handset is registered to a Diverse 4000 answering machine base,
you will have additional menu’s in No.8 Voice Mail. Please refer to your
Diverse 4016 guide to see what further menus are now available.

Diverse 4000 ~ 5th Edition ~ 17th July ’01 ~ 3664
5
Press to open the Directory.
After selecting an entry, and pressing the MENU button, the following
functions are available.
D rectory
Press to get your messages from the mailbox, answering machine,
message list and text messages.
The following functions are available:
Messages
1 Display Number
2 Delete Entry
3 Copy Entry
5 Delete List
6 Send List
7 Available Memory
1 Text Message
2 Answering Machine (if available)
3 Mailbox
4 Calls List 4-1 Copy to Dir.
4-2 Del Calls List
4-3 Settings 4-3-1 Missed Calls
4-3-2 All Calls
Note
If you make a mistake, you can return to the previous menu by pressing
the ED PHONE button. If you keep pressing the ED PHONE button
you will return to the idle screen.

6
Diverse 4000 ~ 5th Edition ~ 17th July ’01 ~ 3664
Quick Guide
Hold down
Hold down
Hold down
to scroll through the list to dial.
to display Copy to directory add name
to name or number you want to dial
to display Caller list to display the number you want
to display Sound settings display shows Handset volume
to decrease volume to increase volume
to display Sound settings display shows Handset volume
to decrease volume to increase volume
to display the list of internal users
to Call all
caller is on hold to display Internal users
to put caller on hold to display Internal users
to display Calendar/Clock to display Date/Time
enter settings
to display Calendar/Clock to display Alarm Clock
enter settings
Save
OKOKMenu
Save
OKOKMenu
EndOK
OK
SaveOK
OKMenu
SaveOK
OKMenu
OK
OKMenuOKMenu
Switch OFF the handset:
(default is ON)
Switch keyguard
on/off
Switch keypad
tones on/off
Make a call
edial a number
Save a displayed
number in the
directory
Dial from the directory
Dial from Calls list
Adjust handsfree
volume
Adjust earpiece
volume
Make internal call
Call all handsets
Transfer call to
another handset
Put caller on hold
while you make an
internal call
Set date and time
Set alarm clock

Diverse 4000 ~ 5th Edition ~ 17th July ’01 ~ 3664
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Quick Guide t handset
display ic ns
Redial, lists up to the last 5 dialled number.
ndicates messages in the Calls list.
Flashes to indicate new messages.
For calling other handsets.
Opens the menu.
Shows the status of the handset battery.
Shows the range status.
Displayed when the handset ringer is set to off.
Confirms the function displayed.
Deletes numbers/characters (from left to right).
Keypad locked.
Displayed when the Alarm clock and appointments are set.
Displayed when a birthday date is set.
INT
Menu

INT ODUCTION
Diverse 4000 ~ 5th Edition ~ 17th July ’01 ~ 3664
If anything is missing, please
contact your place of purchase
immediately.
One Diverse 4000
Executive handset
One Diverse 4000
Executive charger
One power supply
for the charger
One battery
compartment cover
Two AA
rechargeable batteries
One belt clip
Battery
compartment cover
8
Intr ducti n
Your Diverse 4000 Executive handset and charger can be used with any
product in the Diverse range, (apart from the Diverse 1000). Please
refer to your main user guide for a complete list of product features.
Unpack ng your D verse 4000
Execut ve handset & charger
For guarantee purposes proof of
purchase is required so please
keep your receipt.
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For your records
Date of purchase:
Place of purchase:

Diverse 4000 ~ 5th Edition ~ 17th July ’01 ~ 3664
9
SAFETY INST UCTIONS
Safety instructi ns
Safety nformat on
General
Only use the power supply included with
the product. Using an unauthorised power
supply will invalidate your guarantee and
may damage the telephone. Power supply
number is M-GA35-095130F.
For the handset use only approved Nickel
Metal Hydride (NiMH) rechargeable
batteries. Never use other batteries or
conventional alkaline batteries. They could
lead to a short circuit or destroy the
battery casing. Recommended batteries
should have a power rating of at least
600mAh 1.2V. Batteries are available from
the Diverse Helpline 08457 908070.
If the Keyguard is switched on, it is
NOT possible to make calls, including
emergency numbers (999/112).
Do not open the base station or handset
(other than to change batteries). This
could expose you to high voltages or
other risks.
Radio signals transmitted between the
handset and base may cause interference
to hearing aids.
This product should not be used near
emergency/intensive care medical
equipment and should not be used by
people with pacemakers.
Never dispose of batteries in a fire. There
is a serious risk of explosion and/or the
release of highly toxic chemicals.
Clean ng
Simply clean the handset and base
station with a damp (not wet) cloth, or
an anti-static wipe. Never use household
polish as this will damage the product.
Never use a dry cloth as this may cause
a static shock.
Env ronmental
Do not expose to direct sunlight.
The product may heat up when the
batteries are being recharged. This is
normal. However, we recommend that
you do not place the product on
antique/veneered wood to avoid damage.
Do not stand your product on carpets or
other surfaces which generate fibres, or
place it in locations preventing the free
flow of air over its surfaces.
Do not submerge any part of your
product in water and do not use it in
damp or humid conditions, such as
bathrooms.
Do not expose your product to fire,
explosive or other hazardous conditions.
There is a slight chance that your phone
could be damaged by an electrical storm.
We recommend that you unplug the
power and telephone line cord during an
electrical storm.

SETTING UP
Diverse 4000 ~ 5th Edition ~ 17th July ’01 ~ 3664
10
Setting up
Situate your product close enough
to the mains power socket so that
the cable will reach.
Make sure it is at least 1 metre
away from other electrical products
to avoid interference.
Do not situate the product in the
bathroom or other humid areas.
Please note that your handset
is NOT registered. The Diverse
4000 handset will be easily
registered once you complete
the stops 1 to 3 below.
Plan the locat on
Plug the power supply cable into
the power socket on the
underside of your Diverse 4000
Executive charger.
2Plug the power adaptor
nto the wall socket and
sw tch on
1Connect the charger
The display is protected by a
plastic film. Remove the protective
plastic film from the display.
3Reg ster ng and charg ng
the handset
Menu

Diverse 4000 ~ 5th Edition ~ 17th July ’01 ~ 3664
11
SETTING UP
Insert ng the batter es
Insert the two batteries supplied,
as indicated on the label inside
the battery compartment and
slide the battery compartment
cover shut.
To register your handset, place it
in the main Diverse 4000 Base
station with the display facing
upward. After approx. one
minute, the handset’s internal
number is displayed (eg: INT2).
Successful registration is
signalled by a confirmation tone.
Replace the newly registered
handset into the Executive
Charger Unit and leave to charge
for approximately 16 hours. The
charging status icon flashes on
the handset to indicate that the
batteries are being charged.
Menu
INT 2
WA NING
Under no circumstances should
non-rechargeable batteries be used.
Only use the approved batteries.
Using unapproved batteries will
invalidate your guarantee and
may damage the telephone.
If the icons on the display
flash continuously...
It means that the handset is not
registered with the base station.
Ensure you have correctly
carried out step 3 above.
All additional handsets you
purchase will need to be
individually registered with the
base station before they will
work.

Diverse 4000 ~ 5th Edition ~ 17th July ’01 ~ 3664
12
Battery level icons
When the batteries are almost
flat a beep sounds and the
display shows the empty battery
icon. You will need to recharge
your handset before you can use
it. The various states of charge
are shown below:
Batteries fully charged
Batteries at 66%
Batteries at 33%
Batteries empty
Battery performance
After charging your handset
batteries for the first time,
subsequent charging time is
approximately 4–5 hours.
Batteries and case may become
warm during charging. This is
normal.
Under ideal conditions, the
handset batteries should give
about 10 hours talktime or 150
hours standby time on a single
charge. However, new NiMH
batteries do not reach their full
capacity until they have been in
normal use for several days.
Fully discharging the batteries
at least once a week will help
them last as long as possible.
However, the charge capacity of
rechargeable batteries will reduce
with time as they wear out, so
reducing the talk/standby time
of the handset. Eventually they
will need to be replaced. New
batteries can be obtained from
any BT shop or from the Diverse
Helpline 08457 908070.
If you replace the handset batteries
with ones that have been fully
charged, the battery indicator
will not show full until the next
charge cycle has been completed.
Charge the handset until the
batteries register full again. From
then on the display will be correct.
Out of range?
If you go out of range of a base
station for a long time while your
handset is switched ON, it may
take more than 20 minutes to
‘find’the base station again when
you come back within range.
However, by simply switching
the handset OFF for a moment,
then ON again, it will find the
base station within a few seconds.
SETTING UP

Diverse 4000 ~ 5th Edition ~ 17th July ’01 ~ 3664
13
Sett ng the date and t me
Press the Menu options
button.
Press the DOWN
navigation button until
the display shows
Calendar/Clock .
Press the OK options
button.
Press the DOWN
navigation button until the
display shows
Date/Time .
Press the OK options
button.
Menu
OK
OK
Helpline
Your Diverse 4000 Executive is
now ready for use. However,
If you experience any difficulties
please call the BT Diverse
Helpline on 08457 908 070.
Signal strength
The range of your Diverse base
station is 300 metres outdoors
and up to 50 metres indoors
under ideal conditions. The
signal strength indicator shows
the quality of contact between
the base station and handset.
receive strength 100%
receive strength 75%
receive strength 50%
low receive strength
no reception (flashes)
Fit the belt clip onto the back of
the handset.
SSlloott
SETTING UP

Diverse 4000 ~ 5th Edition ~ 17th July ’01 ~ 3664
14
Enter the day/month/
year, e.g. 05 10 01 for
5th October 2001.
Press the DOWN
navigation button.
Enter the time –hours/
minutes. e.g. 0925 for
9:25am.
Press the am/pm options
button to choose between
am or pm if in 12 hour
mode.
Press the DOWN
navigation button.
Enter the mode –12hr is
the default. If you want to
keep as 12hr clock
Press the Save options
button if you want to
change to 24hr clock
Press the LEFT navigation
button the option changes
to 24 hr clock.
Press the Save options
button.
Press the ED PHONE
button until you reach the
idle display.
Save
am/pm
Save
Note
If you subscribe to a Caller
Display service the time and
date will be set with the first
incoming call.
SETTING UP

Diverse 4000 ~ 5th Edition ~ 17th July ’01 ~ 3664
15
Using the teleph ne
Note
To quit a menu at any time, press
the ED PHONE button. This
will take you back one step. Keep
pressing the ED PHONE button
to get back to the idle screen.
To sw tch the handset
power off and on
Press and hold the ED
PHONE button to switch
the handset off.
Press and hold the ED
PHONE button to switch
the handset on again.
Mak ng and end ng calls
To make an external call
Ensure the handset is
switched ON.
Press the G EEN PHONE
button. You will hear the
dial tone.
Dial the number.
Enter the phone number
first.
If you make a mistake,
press the DELETE options
button to remove any
incorrect digits.
Press the G EEN PHONE
button to dial the number.
Preparatory d all ng
Press the ED PHONE
button.
To end a call
USING

Diverse 4000 ~ 5th Edition ~ 17th July ’01 ~ 3664
16
Call t mer
Your handset automatically times
the duration of all external calls,
showing it on the display during
your call and for a few seconds
after it is finished.
When the phone rings
the In use light on top of
the handset will flash.
Press the G EEN PHONE
button to answer the call.
Or
If the handset is on the
base, simply lift it up and
speak. You do not need to
press the G EEN PHONE
button.
This is called Autotalk.
You can switch autotalk
off so you always have to
press the G EEN PHONE
button to answer a call,
see page 57.
To rece ve an external call
Handsfree
Handsfree allows you to talk to
your caller without holding the
handset and allows other people
in the room to listen to the
conversation. Your hands are left
free, for example to take notes.
Dial the number
Press the HANDSF EE
button. The loudspeaker
is switched on and you
hear the number being
dialled.
To switch back to using
the handset at any time,
press the G EEN PHONE
button.
To make a handsfree call
Whilst in handsfree
mode and you want to
increase or decrease the
handsfree volume press
the HANDSF EE button.
Press the Menu options
button.
Press the DOWN
navigation button to
highlight
Handsfree
volume
.
Press the OK options
button.
Using the IGHT/LEFT
navigation buttons you
can either increase or
decrease the volume.
To adjust the handsfree
volume
Menu
OK
USING

Diverse 4000 ~ 5th Edition ~ 17th July ’01 ~ 3664
17
When the phone rings:
Press the HANDSF EE
button. The call is
transferred to the
loudspeaker.
To answer a call n handsfree
During a call you can
switch to handsfree
mode:
Press the HANDSF EE
button. The call is
transferred to the
loudspeaker.
Press the G EEN PHONE
button to switch back to
using the handset.
To sw tch to handsfree
dur ng a call
Note
If you need to replace the
handset in the base station during
a call, for example, because
the battery is flat, hold down the
HANDSF EE button.
Us ng the d rectory
You can store up to 200 numbers
and names in the telephone
directory. You can enter up to 32
digits and up to 16 characters.
If you wish, you can also add a
birthday or special date.
Press the DOWN
navigation button until the
display shows
Ne Entry .
Press the OK options
button.
Enter the telephone
number.
Press the DOWN
navigation button to enter
the name.
Enter the name.
Entering names:
Enter the name using the
letters on the keypad. For
example, to enter the
name TOM:
Press the 8button,
T
appears on the display.
Press the 6button three
times until the display
shows
O .
Then press the 6button
to display
M .
To store an entry n the
d rectory
OK
8TUV
6MNO
6MNO
USING

Diverse 4000 ~ 5th Edition ~ 17th July ’01 ~ 3664
18
USING
For the full character map,
see below.
If required, use the
DOWN navigation button
and keypad to enter
birthday or special date
information. (For more
details see page 39.)
Press the Menu options
button. Display shows
Save Entry .
Press the OK options
button to confirm.
Press the ED PHONE
button until you reach the
idle display.
OK
Menu
Character map
These are the characters you can use when storing a directory entry.
1x 2x 3x 4x 5x 6x 7x 8x 9x 10x 11x 12x 13x 14x
1?£$¥
abc2äáàâãç
def3ëéèê
ghi4ïíìî
jkl5
mno6öñóòôõ
pqrs7ß
tuv8üúùû
wxyz9ÿ´yæø å
a➔A✱/()<=>%
. , ?! 0+- : ¿¡ “ ‘ ;–
#@\&§
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4GHI
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2ABC
1
Note
The first letter of each name,
and the first letter after a
punctuation mark are
automatically shown as capitals.
Letters are always added to the
left of the cursor.
Press to switch between
capitals and lower case.
Press to move the cursor
Press to delete from left
to right,
Press 1to enter a blank
space.
1