BT BT3960 User manual

How to recycle your equipment
The symbol shown here and on the product
means that the product is classed as electrical
or electronic equipment, so DO NOT put it in
your normal rubbish bin.
It’s all part of the Waste Electrical and Electronic
Equipment (WEEE) Directive to recycle products in
the best way – to be kinder to the planet, get rid of
dangerous things more safely and bury less rubbish
in the ground.
You should contact your retailer or supplier for advice
on how to dispose of this product in an environmentally
friendly way.
Warning
You won’t be able to call 999 from this phone if there’s a
power cut, so make sure you’ve got another way to call
for help in an emergency.
Radio Equipment Directive
Declaration of Conformity
Hereby, British Telecommunications plc declares
that the radio equipment type BT3960 Telephone
(088189, 088190, 088191) is in compliance with
Directive 2014/53/EU.
The full text of the EU declaration of conformity
is available at the following internet address:
bt.com/producthelp
Radio transmission information
Frequency range 1881.792 – 1897.344MHz
Max power 125.89mW 21.0 dBm
BT3960
Digital Cordless Phone with Answer Machine
General information
For information on safety instructions,
cleaning, technical information or connecting
to a switchboard, please refer to the ‘General
information’ section in the full user guide at
bt.com/producthelp
Guarantee
Your BT3960 is guaranteed for a period of 12 months
from the date of purchase.
Subject to the terms listed below, the guarantee
will provide for the repair of, or at BT’s or its agent’s
discretion the option to replace the BT3960, or any
component thereof, (other than batteries), which is
identied as faulty or below standard, or as a result of
inferior workmanship or materials. Products over 28
days old from the date of purchase may be replaced with
a refurbished or repaired product.
The conditions of this guarantee are:
• The guarantee shall only apply to defects that occur
within the 12 month guarantee period.
• Proof of purchase is required.
• The equipment is returned to BT or its agent as
instructed.
This guarantee does not cover any faults or defects
caused by accidents, misuse, fair wear and tear,
neglect, tampering with the equipment, or any
attempt at adjustment or repair other than through
approved agents.
This guarantee does not aect your statutory rights.
To nd out what to do, if your phone is in or outside
of the 12 month guarantee, please look in the full user
guide at bt.com/producthelp
What’s in the box
Handset Mains power adaptor
(item code 087314)
Telephone line cord
(pre-installed)
2x AAA NiMH 300mAh
rechargeable batteries
Base
1 Plug in
2
1 The telephone line cord is already tted,
plug the other end into the wall socket.
2 Plug the mains power adaptor into
the base, with the cable clipped in the
groove provided.
3 Plug the other end of the power
adaptor into the wall power socket
and switch on.
1
Yo u r B T 3 9 60 is no w r e a d y t o u s e. Please
turn
over
Please
turn
over
© British Telecommunications plc 2017.
Registered Oce: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000
Designed and produced by The Art & Design Partnership (ADP). Printed in China / Issue 2 / ADP05-17
Important: Only use the mains power adaptors, cables and rechargeable batteries
supplied in this box, or this product may not work. Any replacement rechargeable
batteries must be the same type. BT accepts no responsibility for damage caused to
your phone by using any other type of batteries.
Charger Mains power adaptor
(item code 087314)
2x AAA NiMH 300mAh
rechargeable batteries
For each additional handset (if you’ve bought a multipack)
Troubleshooting
Most problems can be xed with a few simple checks.
Problem Solution
No dial tone or line cord error
message displayed on-screen
Only use the cables and batteries supplied. Make sure
both the mains power adaptor cable and telephone line
cord are plugged into the correct sockets.
Poor speech quality Make sure the product is not located too close to other
electrical appliances. This can also help to improve the
handset range from the base.
Battery icon is
animated in a cycle
when charging
The battery charge is very low. Make sure you charge
the batteries for 16 hours before use to ensure
maximum battery performance
Using broadband on the
same phone line?
To avoid problems with your broadband or noise on
your phone line, you might need to plug your telephone
line cord into the wall via a microlter (not supplied).
If your main phone socket
has a single socket,
as shown, you’ll
need to use
microlters
You don’t need to use
microlters if your main
phone socket has two
separate sockets, like
either of these:
Handset
3
2 Charge
1 Slide o the battery cover from the back of the handset
and insert the two batteries supplied. Note the ’+’ and ’-’
markings inside the battery compartment. Then slide the
battery cover back into place.
2 The handset will check for a link with the base station. Once found, you’ll need to set
the time and date.
3 Place the handset on the base and leave to charge the batteries for 16 hours.
The handset gives a conrmation tone.
Set up your additional handsets (if you’ve bought a multipack)
1 For each additional handset and charger: plug the mains power adaptor into the
socket on the underside of the charger, secure the cable behind the retaining clip and
plug the other end into the wall power socket and switch on.
2 Activate the batteries as shown above. Then place the handset on the charger
to charge for 16 hours.
16 hrs
Important: you should charge the batteries for 16 hours before
using the handset for the rst time.
3751 BT3960 QSG Iss.2 [1].indd 1 17/05/2017 16:38

Answer machine
Your answer machine is on and ready to record messages. You can control it using the
buttons on the base (see above) or using the handset ANSW MACHINE menu.
Record your own outgoing message
1 Press , scroll to ANSW MACHINE and press .
2 Scroll to OGM SETTING, press . Then scroll to ANSWER + REC and press .
3 Scroll to RECORD and press . After the beep, speak your message.
4 Press to stop recording and save your outgoing message.
Set the answer delay
For compatibility with BT1571 or another voicemail service make sure the answer delay
is set to answer before the service, e.g. for BT1571 do not set to more than 5 rings.
1 Press , scroll to ANSW MACHINE and press .
2 Scroll to RING DELAY, press . The current setting is displayed.
3 Scroll or to select the number of rings. Press to conrm.
Base buttons
* Calls made from within the UK mainland network are free. Mobile and international call costs may vary.
† Requires a subscription to a Caller Display service from your network provider. Charges may apply.
During playback, press to
delete message playing.
In idle, press and hold to
delete all old messages.
Adjust speaker volume
during playback.
Repeat current message.
Press twice to skip to
previous message.
Play messages.
Skip forward to start of
next message during
playback.
Press to stop playback.
Press to enter the main menu, access
sub-menus and conrm options.
During a call, press to mute your voice.
In standby mode, make/receive phone calls.
During a call, switch handsfree on/o.
Enter Calls list.
Scroll down through menu options.
Decrease volume.
Use to make internal calls and transfer calls
to other handsets registered to the base.
(Recall)
Used when connected to a switchboard/
PBX and with some BT Calling Features.
Scroll up through menu options.
Increase volume.
Press to conrm the option displayed
above the button, to delete or go back
to the previous screen.
In standby mode, press to open the
phonebook menu.
End a call.
Press and hold to turn handset on/o.
Press to turn Do Not Disturb on.
Press and hold to enter Call block menu.
In standby mode, press to see redial list.
Handset buttons and display icons
Call indicator
On – line is in use
Flashing – incoming/internal call
New missed call received
Handset ringer o
Signal strength
Handset name
Alarm set
Menu open
Displayed number longer than 12 digits
New call in calls list
Outgoing call in redial list
Handsfree on
Battery charge status
Empty and ashing when needs recharging
New voicemail received
Answer machine on
Flashing when there is a new message
Phonebook open
Displayed number longer than 12 digits
Yo u ’ l l n e e d C a l l e r D i s p l a y
To get the most from your nuisance call blocker phone and for all the features to work,
you’ll need to subscribe to a Caller Display service from your network provider.
Charges may apply.
Making and receiving calls
Make and end a call
Press green , enter phone number using keypad. Press red to end the call.
Answer a call
Press green to answer the call.
Mute
Press during a call. Press to return to your caller.
View or dial a number in Calls list†
The Calls list stores details of the last 20 incoming calls.
1 Press to open the calls list and scroll to an entry.
2 Press to dial the number.
Or to view call details, keep pressing to see the date, time and caller’s number.
Nuisance Call Block
Turn cal l b lock ing on to en abl e bl ock lis t
1 Press , scroll to CALL BLOCK and press again.
2 Scroll to BY NUMBER and press . Then scroll to BLOCK MODE and press .
3 Scroll to ON and press .
Block incoming call number in your calls list
1 Press , scroll to the entry and press .
2 Scroll to CALL BLOCK and press . Display shows SAVED!
To view, delete or add numbers manually to the blocklist go to CALL BLOCK menu.
3 Using your phone
Phonebook
Store entry in phonebook (up to 50)
1 In idle mode, press . PHONEBOOK is displayed. Press .
2 Scroll to ADD NEW, press . ENTER NAME is displayed.
3 Enter name using keypad and press . ENTER NUMBER is displayed.
4 Enter phone number and press to save.
To save a number to your phonebook from the Calls list, press . Scroll to the entry and
press . Scroll to SAVE NUMBER, press . Then follow steps 3 to 4 above.
Dial entry in phonebook
1 In idle mode, press .
2 Scroll or to display the entry and press to dial.
Using the keypad
• When entering letters you may need to press the same button a few times until the
letter you want is displayed, e.g. press once for A, twice for B, three times for C
• Enter a space, press .
• Enter a pause when pre-dialling or storing a number, press and hold .
Need some help?
Frequently asked questions and a full user guide are available online.
bt.com/producthelp
If you cannot nd the answer to your question in the full online user guide,
call our free Helpline. Our dedicated advisors are more likely to be able to
help you than the retailer where you bought your phone.
0800 145 6789*
This user guide is also available in other formats: large print, Braille and audio CD.
Call the helpline for a copy.
Using the menu
• Press to open the main menu, scroll through menu items using or .
When the menu you want is displayed, press . Press or to scroll through
the sub menus and press to select.
• Use to return to the previous menu level.
• Use to exit a menu and return to standby.
• If no buttons are pressed for 30 seconds the handset will return to the idle screen.
Handset volume and sounds
Incoming speech volume
During a call, press or to increase or decrease the volume of your caller’s voice.
Handset ringer volume
1 Press , scroll to PERSONAL SET, press .
2 Display shows HANDSET TONE, press .
3 Display shows RING VOLUME, press .
4 Press or to adjust the volume, press to save.
Handset ringtone
1 Press , scroll to PERSONAL SET, press .
2 Display shows HANDSET TONE, press .
3 Press to RING MELODY, press .
4 Press or to hear ringtones, press to save.
Turn answer machine
on/o.
Press to locate handsets.
3751 BT3960 QSG Iss.2 [1].indd 2 17/05/2017 16:38