BT Synergy 2110 User manual

Synergy 2110 - Edition 5 – 23rd October ’00 (3375)
User Guide
Digit l cordless telephone fe turing DECT
Synergy 2110
This equipment is not designed for making emergency telephone calls when the power fails.
Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks
and private switchboards in the United Kingdom.

Synergy 2110 - Edition 5 – 23rd October ’00 (3375)
Ple se open this p ge for n ‘ t gl nce’
guide to your Synergy 2110.

1
Synergy 2110 - Edition 5 – 23rd October ’00 (3375)
At a glance
Del/Volume
Use to delete numbers.
Adjusts the earpiece
volume.
SOS
Lets you store and dial
your Direct Call
Emergency number.
Memory
Use to store and dial up
to 10 phone numbers.
Int/Secrecy
Lets you make an
internal call or transfer
a call.
During a call, mutes
your voice so your
caller cannot hear you,
and you can talk
privately to someone
else in the room.
Options/Rec ll
Lets you adjust
and confirm the settings
of your phone.
Used to access BT
Select Services and
when using your phone
with a switchboard.
T lk
Press to make
a call and answer
a call.
End c ll
Press to end a call,
or switch the handset
off/on.
C lls
Lets you view
and dial from the
Calls List.
Redi l
Press to redial the last
number called.
Also allows you to enter
a pause when storing
numbers in the
memory.
Synergy 2110
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SOS
Int
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Options
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Synergy 2110 - Edition 5 – 23rd October ’00 (3375)
P ge
Press to page the
handset from the
base station.
Power/In Use
Steady – indicates
power is on.
Flashing – indicates
that the line is in use
or base is ready for
handset registration.
Ch rge
Lights up when the
handset battery is
charging.
Synergy 2110
Ch rge
Power/In Use
P ge
New c ll
New c ll
Flashes to show that
a new call has been
received.
Steady Flashing
Options mode
External line in use Incoming call
Internal call Incoming call from another handset
Battery exhausted Battery low
Battery half full
Battery full
Handset linked to base station Out of range or searching for base station
Memories
New calls/Setting Caller Display functions
Secrecy/hold
INT
Explanation of the
display icons
INT

3
Synergy 2110 - Edition 5 – 23rd October ’00 (3375)
In this guide
At a glance 1
Key features 4
Introduction 5
Unpacking your Synergy 2110 6
For your records 6
Safety instructions 7
Setting up 8
sing your Synergy 2110 11
Making and receiving calls 11
Using the 10 number memory 12
Direct call 13
Handset settings 15
Base station settings 16
BT Select Services 18
Caller Display Service 1
Call Waiting 19
Other services 20
sing additional handsets 21
Operating with additional
base stations 23
Help 24
General information 26
Guarantee 26
Technical information 27
Switchboard compatibility 27
Switchboard External Line access code 27
Index 29
Note
In this user guide, we’ve included helpful tips and
useful notes. They are shown in a white box like this.

Synergy 2110 - Edition 5 – 23rd October ’00 (3375)
4
Up to five h ndsets work from
one b se
You can make internal calls
between handsets, transfer
an external caller to another handset
and hold three way calls between two
handsets and an external caller.
10 number memory
Store up to 10 of your most
important or frequently
dialled numbers in the memory. It’s
then easy to display and dial numbers
in the memory. Each Synergy 2110
handset has an individual memory.
Enh nced c ll cl rity
Highly advanced digital
technology (DECT)
ensures much clearer calls than
the older style phones.
Excellent h ndset r nge
Under ideal conditions you
can use your Synergy 2110
handset at up to 300 metres from
the base station outside, or up to
50 metres inside.
E rpiece volume control
You can adjust the volume of the
handset receiver during a call to low,
medium or high.
L st number redi l
Display and redial the last number
called from your handset.
C ller Displ y & C lls List
Lets you know who’s calling you before
answering the telephone, allowing
you to decide whether or not to answer
the call.
Also saves the details of the last 10
callers in a Calls List.
Key features
KEY FEATURES

Synergy 2110 - Edition 5 – 23rd October ’00 (3375)
5
Please read the instructions carefully
before use and retain this user guide
for future reference.
DECT
By purchasing the Synergy 2110 you
now own a product which combines
the advantages of cordless operation
with the performance of a high quality
corded telephone. It complies with the
Digitally Enhanced Cordless
Telecommunications (DECT)
standard and offers unparalleled
quality and features.
Building up a phone system
You can use up to 5 handsets with your
Synergy 2110 base station without the
need for additional wiring.
This user guide applies to both single
and multiple handset systems. The
internal call functions described in
this guide apply only to Synergy 2110
base stations with more than one
handset connected.
Introduction
Your Synergy 2110 h s been designed for e se of use nd m de
to the high st nd rds set by BT.
Import nt
If you wear a hearing aid, please note
that the Synergy 2110 works by sending
radio signals between the base station
and the handset.
These signals may interfere with some
hearing aids, causing a humming
noise.
Synergy 2110
New c ll
Ch rge
Power/In Use
P ge
Synergy 2110
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SOS
Int
C lls Redi l
Options
Del
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Synergy 2110
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SOS
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C lls Redi l
Options
Del
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Synergy 2110
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SOS
Int
C lls Redi l
Options
Del
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Synergy 2110
V
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SOS
Int
C lls Redi l
Options
Del
Volume
R
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Synergy 2110
V
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SOS
Int
C lls Redi l
Options
Del
Volume
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INTRODUCTION

Synergy 2110
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Options
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Synergy 2110
New c ll
Ch rge
Power/In Use
P ge
Synergy 2110 - Edition 5 – 23rd October ’00 (3375)
6
For your records
For warranty purposes, proof of
purchase is required, so please keep
your receipt.
Enter your Base Station PIN here:
(original setting = 0000)
See pages 10 and 16 for more
information.
Date of purchase:
Place of purchase:
Serial number (on the underside of telephone base):
Purchase price:
Unp cking your Synergy 2110
If anything is missing, please contact
your place of purchase immediately.
●Synergy 2110
handset.
●Synergy 2110
base station.
●Handset
Battery pack.
●Plug mounted,
13 amp mains
adaptor.
●Telephone
line cord
●Belt clip
INTRODUCTION

Synergy 2110 - Edition 5 – 23rd October ’00 (3375)
7
Safety instructions
Use only the approved battery
pack supplied. Spare batteries –
Item Code: 871996 are available
from BT Shops and the Synergy Helpline
0845 602 1041.
Do not try to use any other power supply
except the one provided, otherwise you
may permanently damage your Synergy
2110. It may also invalidate the guarantee
of this apparatus. To get a replacement
Synergy 2110 base station power supply
unit –Item Code 872273 –contact the
Synergy Helpline 0845 602 1041.
Do not open the handset or base station.
This could expose you to high voltages or
other risks. Contact the helpline for all
repairs.
There is a slight chance your
phone could be damaged by an
electrical storm. We recommend
that you unplug your Synergy 2110 from
the mains power and telephone socket
during storms.
The Synergy 2110 will produce a
certain amount of heat during
operation. Equally, the handset as
well as any additional chargers you
purchase can also become warm during
charging. We advise against placing these
products on antique, veneered or wooden
surfaces as damage may occur.
Do not use the Synergy 2110 in
damp, humid conditions such as
bathrooms. Do not expose the
equipment or batteries to fire and water.
Do not dispose of used batteries
with general household rubbish
and do not burn them.
Do not use the handsets in places
where there are explosive
hazards.
If you wear a hearing aid, please
note that the Synergy 2110 works
by sending radio signals between
the base station and handset. These
signals may interfere with some hearing
aids, causing a humming noise.
Synergy 2110 can interfere with other
electrical equipment, e.g. answering
machines, TV and radio sets, clock
radio/alarms and computers if placed too
close. It is recommended that you place
your Synergy 2110 at least one metre away
from such appliances to minimise any risk
of interference.
Make sure you connect the power and
telephone lines to the correct sockets in
the base station.
Clean the handset and base station with a
damp (not wet) cloth or antistatic wipe.
Never use a dry cloth as this may cause a
static shock. Never spray cleaning fluid
directly onto the telephone.
SAFETY INSTRUCTIONS

8
Synergy 2110 - Edition 5 – 23rd October ’00 (3375)
Pl n the loc tion of your
Synergy 2110
Your Synergy 2110 works by sending
and receiving radio signals between
the base station and the handset.
The strength of the signal can depend
on where you site the base station.
Generally, the higher the base station
is located the better. An upstairs room
is ideal.
The following points should be
considered:
•It should be within 3 metres of a
power socket and phone socket
otherwise extension cables will be
required.
•Try to avoid locations near metallic
obstructions or electrical appliances,
such as TV sets, fridges, computers,
fluorescent lights, radiators, metal
pipes and metal window frames.
•Make sure it is at least 1 metre
away from other electrical products
to avoid interference.
1Connect the power c ble
Plug the power cable into the power
socket on your Synergy base station.
Plug the adaptor into the mains power
supply and switch on.
The Power/In Use light comes on.
Setting up
Follow these steps to set up your Synergy 2110 re dy for use.
Ple se note
The Synergy 2110 has a range of up
to 300 metres outdoors and up to
50 metres indoors. It is possible that
the range may be affected by being
near water (e.g. large ponds, lakes
and the sea) as well as large metal
objects (e.g. radiators, metal
partition walls and steel girders).
SETTING UP

B ttery levels
0-50% 50-100% 100%
fl shing
Synergy 2110 - Edition 5 – 23rd October ’00 (3375)
9
B ttery perform nce
To keep your battery in the best
condition, leave the handset off the
base station for a few hours at a time
(after the initial 16 hour charge).
After charging your Synergy handset
for the first time, subsequent charging
time for the battery is approximately
4-5 hours. Battery and case may
become warm during charging.
This is normal and not dangerous.
Under ideal conditions, the handset
battery should give about 6 hours
talktime or 100 hours standby on a
single charge.
Please note, however, that a new
Nickel Cadmium (Ni-Cd) battery does
not reach its full capacity until it has
been in normal use for several days.
Fully discharging the batteries at
least once a week will help them to
last as long as possible. However,
the charge capacity of rechargeable
batteries will reduce with time as
they wear out, so reducing the
talk/standby time of the handset.
Eventually they will need to be
replaced.
B ttery low w rning.
If the handset battery symbol is
empty and flashing, and you hear
a warning beep every 10 seconds,
you will need to recharge your
handset before you can use it.
3Ch rge the h ndset b ttery
for t le st 16 hours
Before you use your Synergy 2110 for
the first time, it is important to have
the handset battery fully charged. We
recommend that you leave the Synergy
2110 on charge for at least 16 hours.
Under no circumstances should
non-rechargeable batteries be used.
Only use the approved batteries.
Using unapproved batteries will
invalidate your guarantee and may
damage the telephone.
Place the handset on the base. The red
charging light comes on. The handset
should come pre-registered to the base
station as 1and this is shown in the top
right corner of the display.
The battery symbol is also shown.
It flashes during charging. Once the
handset is fully charged, the display
shows a full battery symbol.
SETTING UP
The Synergy 2110 uses a Nickel
Cadmium (Ni-Cd) battery pack supplied.
Take care to connect the battery as
shown and replace the battery cover.
2Inst ll the rech rge ble
b ttery in the h ndset

Synergy 2110 - Edition 5 – 23rd October ’00 (3375)
10
Pre-set PINs
Your Synergy 2110 comes with a
pre-set PIN which you will need to
use to perform various functions on
your phone.
When you enter your base station
PIN, the display will not show it for
security reasons.
Base station PIN is 0000 –used
when adjusting base station settings
and registration of new handsets.
Customer Helpline
If you experience any difficulties in
installing your Synergy 2110 please
contact the Helpline on 0845 602 1041.
The Helpline is open 9am-5.30pm
Mon-Fri.
If you do not have modern phone
sockets, call Freefone 0800 800 150
and ask for a BT engineer to come
and fit the correct type. This is a
chargeable service.
Your Synergy is now ready for use.
6Connect the telephone line cord 4Fitting the belt-clip
Plug the line cord into the line socket
on your Synergy base station.
Attach the belt-clip to the handset.
5Connect the telephone line cord
to the Synergy 2110 b se st tion
Synergy 2110
New c ll
Ch rge
Power/In Use
P ge
Synergy 2110
SOS
Int
C lls Redi l
Options
Del
VolumeR
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SETTING UP
Ple se note
Do not connect the telephone line
cord to the phone socket until your
handset batteries are fully charged.
This will prevent the risk of the phone
being answered before batteries are
charged, which may prevent them
from reaching maximum capacity.

DIAL Enter the number you want.
It is shown on the screen
but not dialled. If you make
a mistake, you can change
the number by pressing
the Del button to delete
individual digits.
Press the T lk button to
dial the number.
11
Synergy 2110 - Edition 5 – 23rd October ’00 (3375)
sing your Synergy 2110
telephone
Press buttons in the order shown
Press and hold the
button until the display
goes blank. The handset is
now off.
Press the button again.
You hear two beeps. The
symbol will flash and then
show the standby screen.
Press the button.
Display shows . You hear
the dial tone.
DIAL Enter the number you want
and it is dialled.
Or
To preview the number
before you call.
To exit the options menu at any time,
press the button until the display
returns to standby.
M king nd receiving c lls
To switch your h ndset ON
nd OFF
To m ke c ll
Press the button.
Or
Place the handset back on
the base.
To end c ll
USING YOUR PHONE
When the phone rings: the
symbol will flash on the
display.
Press the button to
answer the call.
Or
If the handset is on the base,
simply pick it up and talk.
See page 17 for instructions
on the auto answer feature.
To receive c ll
V
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Del

Synergy 2110 - Edition 5 – 23rd October ’00 (3375)
Press the Redi l button.
The last number called is
displayed.
Press to dial the number.
This lets you talk to
someone else close by
without your caller hearing
the conversation.
During your call:
Press the Int button.
The display will show the
symbol and you will hear
a buzzing sound. Your caller
cannot hear you.
Press the Int button to talk
to your caller again.
Secrecy
To redi l the l st number
During a call you can adjust
the volume of the handset
receiver. There are 3 settings:
low, medium and high.
Press the Volume button
until you reach the required
level.
To djust the e rpiece volume
12
USING YOUR PHONE
V
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Del
Int
S
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Int
S
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Redi l
Press the Options button.
The display will show the
symbol.
Press the button.
The display will show the
symbol.
Enter a memory location
number between 0 and 9.
Enter the telephone number
you want to store.
(If you make a mistake you
can use the Del button to
delete the last digit).
Press the Options button.
You will hear a confirmation
tone.
You can store up to 10 of your most
important or frequently dialled numbers
in your Synergy’s memory.
Stored numbers can be up to 25
digits long.
Using the 10 number
memory
To store number in the memory
To exit the options menu at any time,
press the button until the display
returns to standby.
Options
R
0-9
KEYPAD
V
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Del
Options
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Synergy 2110 - Edition 5 – 23rd October ’00 (3375)
13
USING YOUR PHONE
Press the button.
Enter the memory location
number you require (0-9).
(If you cannot remember the
location number press the
button repeatedly until
you find the number you
want).
Press the button to
dial the number.
Or
Press to get a line.
Press the button.
Enter the memory location
(0-9). The number is dialled.
To di l number stored in the
memory
Press the Options button.
Press the button.
Enter the memory location
number (0-9).
Press and hold the Del button
until the number is deleted.
Press the Options button to
confirm.
To delete n entry
When storing the number,
press the Redi l button at
the points where you want
to enter the Pause.
Please refer to page 27 for
instructions on how to store
an automatic pause.
To enter p use in stored
number
Direct c ll
You can store an important number
which will automatically be called
when you press the SOS button.
Ple se note
It is not recommended that you store
999 or 112 as a direct call number,
as accidentally pressing the SOS button
could result in false calls being made
to the emergency services.
To store direct c ll number
Press the Options button.
Press the SOS button.
KEYPAD Enter the telephone number
you want to store.
Press the Options button to
confirm.
Redi l
0-9
Options
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Options
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V
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Del
0-9
0-9
Options
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Options
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SOS

Synergy 2110 - Edition 5 – 23rd October ’00 (3375)
14
USING YOUR PHONE
To di l direct c ll number
Press the SOS button.
The number is displayed
and dialled.
To c ncel the direct c ll number
Press the Options button
twice in quick succession.
SOS
Options
R

Synergy 2110 - Edition 5 – 23rd October ’00 (3375)
15
USING YOUR PHONE
Handset settings
You can choose from 3
melodies. The pre-set
melody is 2.
Press the Options button.
Press the 2button.
Select a melody (1–3). You
will hear a sample melody
on each press.
To djust the ringer melody
The volume levels range
from 0-3, where 0= off and
3= maximum. The pre-set
level is (2).
Press the Options button.
Press the 3button.
Select the level you require
(0-3). You will hear a
sample ring.
Press the Options button.
You will hear a confirmation
tone.
Each time you press a button
you hear a tone. You can
switch the tones on or off.
Press the Options button.
Press the 4button.
Press 0to switch the tones
on, or 1to switch them off.
Press the Options button.
You will hear a confirmation
tone.
To djust the h ndset ringer
volume
To switch the keytones off nd on
To exit the options menu at any time,
press the button until the display
returns to standby.
Press the Options button.
You will hear a confirmation
tone.
Options
R
Options
R
3
D
E
F
KEYPAD
0-3
KEYPAD
1-3
Options
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2
A
B
C
Options
R
Options
R
Options
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4
G
H
I
0
&
.
/
1
+
–

16
Synergy 2110 - Edition 5 – 23rd October ’00 (3375)
BASE STATION SETTINGS
Base station settings
To ch nge the b se st tion PIN
If you change your base
station PIN, keep a record of
the new number by writing
it in the space provided on
page 6.
Please note that when you
enter your base station PIN
it will not be shown on the
display for security reasons.
Press the Options button.
Press 0.
PIN Enter the current PIN
(original setting = 0000).
Press the Options button.
Press 3.
PIN Enter the new PIN. (You can
enter up to 8 digits.)
Press the Options button.
PIN Enter the new PIN again.
Press the Options button to
confirm.
If you have registered your
handset with more than one
base station, you can select
which one you want to use.
Press the Options button.
Press 6.
Enter the base station
number you want (1-4) or
press ✱to automatically
select the base station with
the strongest signal.
Press the Options button to
confirm.
Options
R
Options
R
Options
R
Options
R
0
&
.
/
3
D
E
F
To select which b se st tion you
w nt your h ndset to use
Options
R
Options
R
6
M
N
O
1- 4
or

17
Synergy 2110 - Edition 5 – 23rd October ’00 (3375)
To switch uto nswer on or off
If your handset is on the
base you can answer an
incoming call by simply lifting
the handset and speaking.
However, you can switch
this feature off.
Press the Options button.
Press 0.
PIN Enter the current PIN
(original setting = 0000).
Press the Options button.
Press 5.
Press 1to switch auto
answer off or press 0to
switch it on.
Press the Options button to
confirm.
Options
R
0
&
.
/
Options
R
Options
R
5
J
K
L
1
+
–
0
&
.
/
BASE STATION SETTINGS

18
Synergy 2110 - Edition 5 – 23rd October ’00 (3375)
BT Select Services
Your Synergy 2110 receives and displays
caller information, which is transmitted
over the network. The information will
include the date and time the call is
received and in most cases the caller’s
phone number. In addition, the New
Call light will flash to show that a new
call has been received.
Your Synergy 2110 can hold details of
up to 10 callers. Once the Calls List is
full, new calls replace the oldest ones.
You must subscribe to the Caller Display
service offered by your network
provider to display this information.
A quarterly fee is payable.
C ller Displ y Service
If you are connected to the BT network
you can subscribe to BT’s Caller Display
service by calling:
Freephone 0800 800 150 for
residential customers.
Freephone 0800 800 152 for
business customers.
To view the C lls List
Press the C lls button.
Display shows the number
of new calls together with
the total number of calls
received.
Press the C lls button again
to view the first number.
Keep pressing the C lls
button to scroll through the
numbers.
Press the Options button to
see the date and time of a call.
Press to return to
standby.
Examples:
There are 10 calls stored
of which 5 are new.
2nd callers number
(- indicates a new call).
2nd callers number
(–
–
–indicates an old call).
C lls
C lls
Options
R
05-10
02-01816831000
If you are connected to a digital
exchange, you can subscribe to a range
of BT Select Services. If you wish to
subscribe to any of these services
contact us on Freefone 0800 800 152
business, 150 residential, 8am to 6pm,
Monday to Friday.
02 –– –-
-- 01816831000
BT SELECT SERVICES