BT QUARTET 1500 User manual

Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197
Quartet 1500
User Guide
Combined Cordless Telephone & Digital Answering Machine
This e uipment is not designed for making emergency telephone calls when the power fails.
Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks
and private switchboards in the United Kingdom.

Quartet 1500 User Guide – 3rd Edition – 27th November ’01 ~ 4197
Please open this page for an ‘at a glance’
guide to your Quartet 1500

Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197
Please open this page for a further
‘at a glance’ guide to your Quartet 1500

Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197
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Intercom
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At a glance
M1/M2 buttons
Allows you to store and
dial one touch numbers,
see page 12.
Aerial
Can be extended to
obtain the best signal
and reception available.
In Use/Battery Low light
Indicates when the handset
rings, is in use or, if the
handset battery needs
recharging, see page 8.
Talk button
Press to make or receive
a call, see page 10.
Keypad
Volu e control buttons
Adjusts the handset ringer
and earpiece speech volume,
see page 15.
Recall button
For use with a
switchboard/PBX and BT
Select Services, see page 40.
Quickdial button
Allows you to store and
dial up to 10 numbers in
the memory, see page 13.
Redial button
Redials the last number
called. Also, press to
enter a pause in a
stored number, see page 12.
Secrecy / Music on hold
Press to mute the call so
your caller cannot hear you.
When pressed music will
be played to both you and
your caller, see page 12.
Charging contacts
Interco /Channel button
Enables communication
between the handset and
base unit.
Selects an alternative radio
frequency if interference
occurs during a call, see
page 11.
Screen/Menu buttons
Allows you to hear a caller
leaving a message. You can
then choose to take the call
or not.
Also, allows you to access
the answering machine
menu, see page 26.

Quartet 1500 User Guide – 3rd Edition – 27th November ’01 ~ 4197
Quartet 1500
Intercom
Stop
Skip
Skip
Messages Play
Pause
Del
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2
VIP
Ans on/off
+
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C arging
In use
M
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Intercom
Press to make or answer an intercom call.
In use light flashes when an intercom call
is ringing and during the call, see page 11.
Volume
Adjusts the
loudspeaker
volume, see
page 22.
Delete
Deletes recorded
messages and
memos, see page 24.
LEDs
Charging - comes
on when the handset
battery is being
charged. In Use –
comes on when the line
is in use, see page 10.
VIP
VIP is an answering machine feature which
answers calls silently when you do not want
to be disturbed, but lets you know when
someone you have given a code to is calling,
see page 29.
Microphone
To record a message
via the base unit.
Message display LED
See page 17.
Skip
Lets you skip backward and
forward through your memos
and messages, see page 24.
Stop
To stop message
playback,
see page 23.
Play/Pause
Lets you play -
and pause - your
messages, see page 23.
Answer on/off
Switches the answering
machine on and off. Also
allows access to the
outgoing message recording
facility, see page 18.
Mail oxes 1 & 2
Gives callers two additional
options as to where messages
are left. For example, business
messages in mailbox 1 and
personal messages in mailbox 2,
see page 28.
Mains power socket Telephone line cord socket

Digital answering machine
No tape to worry about.
Up to a maximum of 15
minutes recording time, including
your outgoing message. Pre-recorded
outgoing messages let you use your
Quartet 1500 straight away with the
option of recording your own outgoing
message at any time.
Additional handsets
Up to 3 additional
handsets can be added to
your Quartet 1500.
3 Pre-recorded messages
You can use any of the
three pre-recorded
messages or if you wish you can
record your own.
2 Mailboxes
Messages and memos can
be recorded in 2 separate
mail boxes.
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Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197
VIP facility
You can give important
callers your VIP code.
When a VIP calls, a different ring tone
will be heard to alert you that a VIP
is calling.
Memo facility
Allows you to leave memo
messages for other users.
2 One touch memories
Allows you to store two
important numbers so they
can be dialled at the touch of a button.
0 Quickdial memories
Allows you to store up to
10 of your most frequently
used numbers in the memory so they
can be easily dialled.
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NOTEPAD
2 MAILBOXES
32
1
Key features

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Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197
At a glance 1
Key features 3
Introduction 5
Safety information 6
Setting up 7
Using your Quartet 1500 10
Making and receiving calls 10
Internal call 11
Last number redial 12
Secrecy / Music on hold 12
One touch memories 12
Quickdial memories 13
all Waiting 16
Using your Quartet 1500
answering mac ine 17
Message display on the
base station 17
Setting up your
answering machine 18
Outgoing messages (OGM) 18
Incoming messages 23
Using your answering
machine from the base station 23
Answer delay 25
Message alert 26
Using your answering machine
from the cordless handset 26
all screening 27
Memos 27
Voice mailboxes 28
VIP access 29
Remote access 31
Time saver 32
Operating the answering
machine 32
Using additional andsets 35
Registering your handset 35
Transferring calls 37
General information 38
Guarantee 38
Technical information 38
all security 39
Switchboard compatibility 39
Switchboard access codes 39
Help and advice 41
Wall mounting 44
Index 45
Wall mounting template 47
In t is guide

Quartet 1500
Intercom
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Handset No
M1 M2
Your Quartet 1500 is designed for
ease of use and made to the high
standards set by BT.
You can expect your Quartet 1500 to
provide many years of quality service.
Please read the instructions carefully
before use and keep this user guide
for future reference.
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Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197
For your records
For guarantee purposes proof of
purchase is required, so please keep
your receipt.
Date of purchase:
Place of purchase:
Serial number:
(on the underside of the base unit)
HELPLINE
If you have problems with your
phone, call the Quartet 1500
Helpline on 0845 69 146.
Unpacking your
Quartet 500
Check that your Quartet 1500 is
complete. If anything is missing,
please contact your place of purchase
immediately.
Quartet 1500 handset
Quartet 1500 base unit
with answering machine.
Quartet 1500
base unit plinth.
Mains power supply unit.
Wall mounting screws.
Telephone line cord.
Adhesive Quickdial
memory label.
Introduction

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Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197
General
Only use the power supply
unit included with the product.
Using an unauthorised power
supply unit will invalidate your
guarantee and may damage the
telephone. The item number
for the power supply unit is
872264. Radio signals
transmitted between the handset
and base may cause interference
to some hearing aids.
Do not open the handset or
base station (other than to
change the handset batteries).
This could expose you to high
voltages or other risks. Contact
the helpline for repairs.
Never dispose of batteries in a
fire. There is a serious risk of
explosion and/or the release of
highly toxic chemicals.
Cleaning
Simply clean the handset and
base station with a damp (not
wet) cloth, or an antistatic wipe.
Never use household polish as
this will damage the product.
Never use a dry cloth as this
may cause a static shock.
Environmental
Do not expose to direct
sunlight.
The product may heat up
when the batteries are being
recharged. This is normal.
However, to avoid damage,
we recommend that you do
not place the product on
antique/veneered wood.
Do not expose your product
to fire, explosive or other
hazardous conditions.
There is a slight chance that
your phone could be damaged
by an electrical storm. We
recommend that you unplug the
power and telephone line cord
for the duration of the storm.
Do not stand your product on
carpets or other surfaces which
generate fibres, or place it in
locations preventing free flow of
air over its surfaces.
Safety information

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Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197
Plan the location
Situate your Quartet 1500 close
enough to the mains power socket
and telephone socket so that the
cables will reach.
Make sure it is at least 1 metre away
from other electrical products to
minimise interference.
Do not situate the product in the
bathroom or other humid areas.
Your Quartet 1500 works by sending
and receiving radio signals between
the base unit and the handset.
The strength of the signal depends
on where you site the base unit and
how the aerial is deployed.
The higher the base unit is located,
the better. An upstairs room is ideal.
Your product can be wall mounted,
for more information see page 44.
Handset aerial
Your Quartet 1500 handset uses a
compact aerial which we recommend
be pulled out to obtain the best signal
and reception available.
2Plug the power supply
cord into the bottom of
the base unit
Setting up
Follow these steps to set up your Quarter 1500 ready for use.

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Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197
3Connect the power
supply unit to a
power socket
Note
Do not connect the telephone line
cord to the phone socket until the
handset is fully charged. This will
prevent the risk of the phone being
answered before the batteries are
charged, which may prevent them
from reaching maximum capacity.
Note
When fully charged and in good
condition, the handset will provide
up to 7 hours continuous talktime
or 72 hours standby.
If the handset battery is running
low, the IN USE/BATTERY LOW
light will flash every 10-15 seconds.
If you are making a call and the
handset battery is running low you
will hear a warning tone every
10-15 seconds.
Place the handset on the base unit
to recharge.
However, the charge capacity of
rechargeable batteries will reduce
with time as they wear out, so
reducing the talk/standby time
of the handset. Eventually they
will need to be replaced. New
batteries can be obtained from
the BT shop or from the Helpline
0845 69 146.
To get the longest possible life
from your battery, take the handset
off the base unit for a few hours
each day.
4Charge the handset
Before you first use your Quartet
1500, the rechargeable battery in the
handset needs charging for 24 hours.
Place the handset on the base unit,
ensuring the contacts are touching.
The red CHARGING light will come
on.
The charging light will remain
constantly lit while the handset is
placed on the base unit, even when the
handset batteries are fully charged.
There will be a voice prompt
announcing the default settings when
the unit is first switched on.
The power supply unit must remain
plugged in and switched on all the time.

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Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197
5The base unit is
supplied with one end
of the telephone line
cord already attached.
Once the handset has
been charged for 24
hours, plug the other end
of the line cord into the
telephone wall socket
Helpline
If you have any difficulties setting
up your Quartet 1500 please call
the Helpline on 0845 69 146.
WARNING
Under no circumstances should
non-rechargeable batteries be used.
Only use the approved batteries.
Using unapproved batteries will
invalidate your guarantee and may
damage the telephone.
The Flashing Con the base unit LED
display means that the Day and Time
need to be set, so that you will know
when each message was received.
To set the Day and Time, please see
page 21.
Your Quartet 1500 is now ready for use.
6The telephone line cord
and power supply
cable need to be fed into
the channels before
attaching the plinth
7Attach the base unit
plinth

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Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197
Making and receiving
calls
To make an external call
Press the buttons in the order
shown:
Lift the handset off the
base unit.
Press the TALK button.
The IN USE light on the
base unit begins to flash
and the IN USE/BATTERY
LOW light on the handset
comes on.
Listen for the dialling tone.
Dial the number you want.
To end a call
Press the TALK button.
Or
Replace the handset on the
base unit.
To receive a call
When the phone rings:
If your handset is on the
base unit, simply pick it up
to answer the call.
Or
If your handset is off the
base unit then the handset
IN USE/BATTERY LOW
light will flash, press the
TALK button to answer
the call.
Note
The handset range is up to 250
metres from the base unit in ideal
conditions. If you start to go out of
range while using the phone, you
will hear warning beeps. Move
closer to the base unit. If you do
not move back into range your call
may be disconnected.
Your Quartet 1500 handset uses a
compact aerial which can be pulled
out to obtain the best signal and
reception available.
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Using your
Quartet 1500

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Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197
To use the channel button
Your Quartet 1500
automatically scans the
available radio channels and
selects the best quality
reception to use.
If you experience
interference during a call,
press the CHANNEL/
INTERCOM button to select
a different channel.
Note
An Inductive Coupler has been
built into the handset to improve
sound quality for people using
hearing aids. Switch your hearing
aid to Tand adjust the position of
the handset until you get the best
reception.
To make an internal call
From the base unit to
the Quartet 1500 handset:
Press the INTERCOM
button on the base unit.
The handset(s) will ring.
The called handset user
should press the
CHANNEL/INTERCOM
button on the handset to
receive the call. You can
now talk to each other.
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I tercom
If the call is not answered
after 60 seconds the base
will return to standby.
From the handset to the base:
When the Quartet 1500
handset is off the base, press
the CHANNEL/INTERCOM
button on the Quartet 1500
handset.
The user at the base should
press the INTERCOM
button. You can now talk to
each other.
If the call is not answered
after 30 seconds the handset
will return to standby.
To end an intercom call
press the INTERCOM
button on the base or
the handset.
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Note
Please note that making an
internal intercom call is only
possible by using the Quartet
1500 handset (handset 1) and
not any additional handsets
registered to the base, as they do
not have the intercom facility.

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Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197
To switch secrecy on and off
During a call press and
release the SECRECY button.
Your caller will be put on
hold and both you and the
caller will hear music until
the SECRECY button is
pressed again.
The handset IN USE light
will flash.
You can now talk to someone
in the room without your
caller hearing you.
The handset will beep every
minute until SECRECY is
turned off.
Press and release the
SECRECY button again to
return to your caller.
Secrecy / Music on hold
When on a call you can talk to
someone in the same room, without
your caller hearing.
Secrecy
Secrecy
One touch memories
You can store two of your most
frequently used telephone numbers in
the one touch memories (M1 or M2).
Please note that the number can be
no longer than 20 digits.
To store a one touch number
Press the QUICKDIAL button.
Enter the memory location
number, M1 or M2, under
which you want to store the
number.
Enter the telephone number
you want to store.
Press the QUICKDIAL button
to confirm.
You will hear a confirmation
tone.
Note
The music on hold volume will
be quieter for you, but louder for
your caller.
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M1
M2
To redial the last number
called
Press the TALK button and
wait for the dialling tone.
Press the REDIAL button.
The number is dialled
automatically.
Redial
Last number redial
Your Quartet 1500 stores the last
number called which enables quick
and easy redialling. A redial number
can be no longer than 32 digits.

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Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197
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To dial a one touch number
Press the TALK button.
Enter the memory location
number, M1 or M2, under
which the number is stored.
The number is dialled
automatically. (If there is no
number stored you will hear
3 warning beeps.)
M1
M2
Quickdial memories
You can store a further ten telephone
numbers in the Quickdial memory.
Please note that the numbers can be
no longer than 20 digits.
To store a number in the
Quickdial memory
Press the QUICKDIAL
button.
Enter the location number,
from 0 to 9, under which
you want to store the
number.
Enter the telephone number
you want to store.
Press the QUICKDIAL
button to confirm.
You will hear a
confirmation tone.
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Note
You can mix manual and memory
dialling as required, for example, you
can dial the area code 020 8304
from the memory and then complete
the number manually.
Note
Storing a number in the memory
automatically overwrites any
previous number stored under the
same location code.
Stored numbers can include
switchboard and network services
that use the ✱and
#
buttons as
well as PAUSE and RECALL
functions.
To enter a pause in a stored memory
number press the REDIAL button.

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Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197
To dial a number in the
Quickdial memory
Press the TALK button.
Press the QUICKDIAL
button.
Enter the location number,
from 0to 9, under which
the number is stored.
The number is dialled
automatically.
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0-9
To delete stored numbers
Press the QUICKDIAL
button.
Enter the location number,
from 0to 9, that you want
to delete.
Press the QUICKDIAL
button.
The stored number has been
deleted.
Or
Any existing number stored
in the One touch or Quickdial
memories can be overwritten
by entering a new number
under the same location.
Simply follow the steps
under the storing numbers
sections previously shown
on page 13.
Note
There is a QUICKDIAL MEMORY
LABEL included in your packaging.
You can use this to keep a record of
which location number you have
used for each telephone number.
Remove backing from MEMORY
LABEL and place centrally into
handset cradle on base unit as
shown.
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Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197
To change the handset
melody
There are 3 handset melodies
to choose from. The default
setting is melody one.
Press the QUICKDIAL
button.
Use the UP and DOWN
buttons to scroll through
the melodies. You will hear
a sample melody to help
you choose.
Press the QUICKDIAL
button to confirm the chosen
setting.
You will hear a
confirmation tone.
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To adjust the earpiece
volume
During a call you can adjust
the earpiece volume using
the UP and DOWN buttons.
There are 4 levels, where
1 is the lowest and 4 is the
highest.
The default setting is 2.
When you reach either the
highest or lowest setting
you will hear two beeps.
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To adjust the handset
ringer volume
You can adjust the handset
ringer volume when the
handset is not in use.
There are 3 settings, HIGH,
LOW and OFF.
The default setting is HIGH.
Press the DOWN button to
reduce the volume.
To switch the ringer volume
OFF, press the DOWN
button and hold for 2 seconds
until you hear a confirmation
beep.
To adjust the volume, press
and release the UP button.
The ringer will be set to the
LOW level.
Press and release the UP
button again to set the
volume to HIGH.
You will hear a sample ring
on each press.
▼
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▲

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Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197
If an incoming call arrives while you
are already engaged on a telephone
call, you will hear a soft beep every 5
seconds (this beep is not audible to
the person you are speaking to).
Instead of the engaged tone, the
second caller will hear an
announcement to hold as you are
aware that there is a second call.
Note
To use Call Waiting you will need
to subscribe to the Service from
your network provider. A quarterly
fee is payable.
Call Waiting
To use Call Waiting
You can answer the second
call, without disconnecting
your first caller, by pressing
the Rbutton. The first caller
will be put on hold.
When you have spoken to
the second caller you can
return to the first caller by
pressing the Rbutton again.
You can switch back and
forth between the 2 calls
without disconnecting either
if you wish.
If you wish to disconnect
the first call, press the TALK
button after speaking to the
first caller.
The handset will then ring.
Press the TALK button
again and continue with the
second caller.
The second caller will only
be charged for their call
from the moment you
answer and not while they
are waiting for your
initial contact.
R
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There are 3 levels to choose
from, HIGH, LOW and OFF.
1 = HIGH, 2 = LOW and
3 = OFF. The default setting
is HIGH.
Press the QUICKDIAL
button.
Press the
#
button.
Enter the setting you want,
from 1to 3.
You will hear a sample ring
of the base ringer at levels
1 and 2.
Press the QUICKDIAL
button to confirm the setting.
You will hear a
confirmation tone.
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To adjust the base ringer
volume

Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197
17
Message display on the
base station
Your Quartet 1500 can digitally
record up to 15 minutes of messages,
with each message lasting a
maximum of 3 minutes. As well as
recording incoming messages, you
can record memos for other users.
There is also the option to leave
messages and memos in one of the
two Mailboxes.
You can operate your Quartet 1500
from:
• The base unit.
• Directly from the Quartet 1500
handset.
• Remotely from any external
TouchtoneTM telephone.
Your Quartet 1500 comes with three
pre-recorded outgoing messages but
if you wish you can record your own.
You will need to set the day and
time so that you will know when each
message was received, see page 21.
The table below provides an
explanation of what is shown on the
base station display.
DISPLAY DEFINITION
(Blank) Power off.
C-0 (flashing) Day/Time needs to be set.
0-9 Answer-on mode, 0-9
messages.
9(flashing) 10-59 messages. Indicating
more than 9 messages stored.
–– Power on, but answer off mode
Alternating The display flashes between a
with dash and the number of
0-9 messages saved in the memory.
A(flashing) Remote access in progress.
E(flashing) Error.
F(flashing) Memory full.
P(flashing) Message paused.
r(flashing) Message recording (memo,
outgoing message or incoming
message).
tor 2 to 9 Setting or reading answer delay.
8-0 Counting down.
Using t e Quartet 1500
answering mac ine
Messages
Charging
In use
Del