BT Synergy 500 Twin User manual

User G ide
Digital cordless telephone feat ring DECT
Synergy 500Twin
This equipment is not designed for making emergency telephone calls when the power fails.
Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks
and private switchboards in the United Kingdom.

Please open this page for an ‘at a glance’
guide to your Synergy 500.

Please open this page for a further
at a glance’ guide to your Synergy 500.

1
At a glance
Synergy 500
Charging
Power /
In Use
DECT
Page
Page
Allows you to page
the handset(s)
to alert another
user or to locate
a handset
Charging light
Comes on when
the handset
batteries are being
charged
Power/In use
Comes on while
the mains power is
switched on.
(Mains power
must be on for the
phone to work).
Flashes while the
line is in use
Contacts
Base unit for handset 1
Ensure that the
handset is placed on
the base unit face up.
Synergy 500
Charging
Power /
In Use
DECT
Page
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Redial
To redial the last
number called
Recall
For use with a
Switchboard/PBX and
BT Select Services
Keypad
Talk
Use to make, receive
and end calls
Intercom
To make internal calls
between handsets
registered to the base
Label
Plastic label for
handset number
Quickdial
Allows you to store and
dial up to 10 numbers
in the memory
Conference
Allows you to
hold a three-way
conversation
Red light
To indicate that
the phone is
ringing or in use
Secrecy
Press to mute the
call so your caller
cannot hear you
talk to someone
close by
Volume
Adjust the handset
earpiece speech
volume
C
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Charging light
Comes on when the
handset batteries
are being charged
Handset
Charging cradle for handset 2

Quick guide
F nction Key combination
Store a n mber in Memory location 0-9 Tel no.
the memory
Dial a memory store Memory location 0-9
Handset ringer melody setting 1-5
Handset ringer vol me setting 0-3
Base nit ringer melody setting 1-5
Base nit ringer vol me setting 0-3
Check handset n mber
Check base n mber
Selection of Base Base number
De-register a handset Handset number
(from another handset) Base PIN
Change the base pin Current PIN
New PIN New PIN
Register new handsets Press and Hold
Base number Base PIN
Transfer call to Handset number *
another handset
Three-way conversation Handset number *
Set the dialling mode 0 for tone or 1 for pulse
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*These buttons should pressed when the other handset is answered

4
In this guide
At a glance 1
Key features 5
Introduction 6
Unpacking your Synergy 500 7
For your records 7
Safety instructions 8
Setting up 9
Using your Synergy 500 12
Making and receiving calls 12
Redial 13
Secrecy 13
Paging 13
Recall 13
Using the 10 nu ber e ory 14
Handset settings 15
ase station settings 16
Using additional handsets 17
Operating with additional
base stations 20
T Select Services 22
General information 23
Guarantee 23
Technical infor ation 23
Switchboard co patibility 23
Wall mounting the charger 26
Help and advice 27
Index 28
Hints and tips boxes
In this user guide, we’ve included helpful tips
and useful notes. They are shown in a white
box like this.

5
Up to five handsets work from
one base
You can make internal calls
between handsets, transfer
an external caller to another handset
or hold three way calls between two
handsets and an external caller.
10 n mber memory
Store up to 10 of your most
important or frequently
dialled numbers in the memory.
It’s then easy to dial numbers from
the memory. Each handset has an
individual memory store of 10 numbers.
Make internal and external
calls at the same time
With the maximum of five
handsets registered to the
base station, your Synergy 500 lets you
use all of them together. One handset
can be making an external call while
two handsets are being used to make
separate internal calls.
Enhanced call clarity
Highly advanced digital
technology (DECT)
ensures much clearer calls than
the older style phones.
Excellent handset range
Under ideal conditions you
can use your Synergy 500
handset at up to 300 metres from
the base station outside, or up to
50 metres inside.
Last n mber redial
Redial the last number called from
your handset.
Secrecy
This lets you talk to someone else
close by without your caller hearing
the conversation.
Key features

6
Please read the instructions carefully
before use and retain this user guide
for future reference.
DECT
By purchasing the Synergy 500 you
now own a product which combines
the advantages of cordless operation
with the performance of a high quality
corded telephone. It complies with the
Digitally Enhanced Cordless
Telecommunications (DECT)
standard and offers unparalleled
quality and features.
Building up a phone system
You can use up to 5 handsets with your
Synergy 500 base station without the
need for additional wiring.
This user guide applies to both single
and multiple handset systems. The
internal call functions described in
this guide apply only to Synergy 500
base stations with more than one
handset registered.
Introduction
Your Synergy 500 Twin has been designed for ease of use
and made to the high standards set by BT
Synergy 500
Charging
PowerŁ
In Use
DECT
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Important
If you wear a hearing aid, please
note that the Synergy 500 works by
sending radio signals between the
base station and the handset.
These signals may interfere with
some hearing aids, causing a
humming noise.
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7
For your records
For warranty purposes, proof of
purchase is required, so please
keep your receipt.
Enter your Base Station PIN here
See page 16 for more information.
Date of purchase:
Place of purchase:
Serial number (on the underside of telephone base):
Purchase price:
Synergy 500
Charging
PowerŁ
In Use
DECT
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npacking your Synergy 500
If anything is missing, please contact
your place of purchase immediately.
●2 Synergy 500
handsets.
●Synergy 500
base station.
●Synergy 500
Charger.
●4-NiCad
Batteries.
●2 mains power
leads with 2
attached 13 amp
adaptor plugs.
●Telephone
line cord.
●Wall mounting
bracket
(for charging
cradle only).
●Plastic
numbers.