BT DIVERSE 3010 MICRO User manual

Diverse 3010 Micro – Edition 5 – 11 December ’00 - 3508
Diverse 3010 Micro
User Guide
Digital Cordless Telephone
This equipment is not designed for making emergency telephone calls when the
power fails. Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks
and private switchboards in the United Kingdom.
*YOU MUST SUBSCRIBE TO A CALLER DIS LAY
AND CALL WAITING SERVICE BEFORE
YOUR DIVERSE 3010 MICRO
WILL DIS LAY CALLER
INFORMATION
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If anything is missing. please contact
your place of purchase immediately.
Diverse 3010 Micro
base station.
Diverse 3010 Micro
handset.
Battery compartment
cover.
Power adaptor.
Belt Clip
1 x Diverse 3010 Micro
headset
1 x rechargeable
Nickel Metal Hydride (NiMH)
battery pack
Telephone line cord
Diverse 3010 Micro – Edition 5 – 11 December ’00 - 3508
For your records
Date of purchase:
Place of purchase:
Serial number:
Purchase price:
For warranty purposes, proof of
purchase is required, so please keep
your receipt.
See pages 29-30 for more information
about your handset PIN.
Base Station PIN Number:
Handset PIN Number:
Unpacking your
Diverse 3010 Micro
Please open this page for an ‘At a glance’
guide to your Diverse 3010 Micro
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Diverse 3010 Micro –Edition 5 –11 December ’00 - 3508
Please open this page for a ‘Further at a
glance guide to your Diverse 3010 Micro.
Diverse 3010 Micro - Foldout 2 22/3/01 12:21 pm Page 2

2
13
456
789
0
MNO
ABC DEF
PQRS
JKLGHI
TUV
WXYZ
aA
R
At a glance
Display
Directory
Enables speed dialling
of numbers stored in the
memory.
Option buttons
Lets you select from
the menu options on
the display.
Headset port
When used with the
Diverse 3010 Micro
headset this allows you
total mobility.
Power
Press and hold down to
switch off the handset.
Press and hold down
again to switch back on.
Keypad
Green phone
For making and
answering calls
Key lock
Lets you lock (and
unlock) the keypad to
prevent accidentally
pressing buttons.
Recall
For use with
switchboards and BT
Select Services.
Also, press and hold
down to enter a Pause
in a stored number
Red phone
Press to end a call.
Diverse 3010 Micro – Edition 5 – 11 December ’00 - 3508
1
Menu button
For entering menu lists.
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Handset display symbols
Diverse 3010 Micro –Edition 5 –11 December ’00 - 3508
The following symbols can appear in the display.
➜
Up/Down.
Left/Right.
Mailbox function.
e.g. new entry in the
caller list.
Delete character.
Range Indicator.
Sets up different menu options.
Internal dialling.
Redialling number.
Confirmation.
End function.
Return to previous menu.
More options.
INT
SET
OK
GO BACK
–
–
–
–
–
-
-
–
–
–
Base station
Aerial
Base page button
Contact points
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Diverse 3010 Micro –Edition 5 –11 December ’00 - 3508
2
Quick guide
Information for the handset settings.
Function Key combination
Activate/deactivate
the handset Hold down for 1 second
Activate/deactivate
keypad protection Hold down for 1 second
Answer a call
Make an external call
Redial a number and
Save a number in the New Entry Name
directory
Dial a number from the
directory First letter or
Dial a number from the call list and or
Ad ust the handset Settings Sound Settings
volume Handset Volume
Secrecy Microphone off; Microphone on
Make an internal call e.g.
Transfer call (connect) e.g.
Call all handsets CALL ALLINT
2
ABC
INT
3
DEF
INT
R
INT
OKOK
OKOK
2
ABC
SETINT
OK
–
–
-
-
–
–
–
OK
–
–
-
-
–
–
–
➞➞
#
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Diverse 3010 Micro –Edition 5 –11 December ’00 - 3508
3
In this guide
At a glance 1
Introducing the
Diverse 3010 Micro 4
Building up a phone system 4
Safety information 5
Setting u 6
Using your
Diverse 3010 Micro 10
Switching on/off 10
Lock/unlock the keypad 11
Making and receiving calls 11
Using your headset 1
Secrecy 13
Paging and making calls
between handsets 14
Using the Directory to store
and dial numbers 17
Entering names and numbers 17
Using the redial memory 3
Using Caller Dis lay
and Call Waiting 24
BT’s Caller Display and Call Waiting 4
Information displayed via
other UK networks 5
Tele hone Security 29
Base station and handset PIN 9
Emergency numbers 3
Call barring and Call enabling 33
Additional features 36
Handset settings quick guide 36
Beeps 36
Quick reference handset display 37
Base station settings 38
Open listening at the handset 39
Using the Room Monitor 40
Call allocation 43
Registering a new
Diverse 3000 Micro handset
with the base station 47
Using multi le base
stations and handsets 49
Using your Diverse 3010
Micro with a switchboard 52
Setting to Tone or Pulse dialling 5
General information 55
Guarantee 55
Technical information 56
Hel 57
Index 60
Hints and tips boxes
In this user guide, we’ve included helpful
tips and important notes. They are shown
in boxes like this.
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Diverse 3010 Micro –Edition 5 –11 December ’00 - 3508
4
Introducing the
Diverse 3010 Micro
Please read the instructions carefully
before use and retain this user guide
for future reference.
This guide covers the basic features of
the Diverse 3010 Micro.
Building up a phone system
You can add further handsets to build
up an easy-to-use cordless telephone
system. Up to 6 separate handsets (8
with Diverse 2-line and Diverse ISDN)
can be used with each Diverse base
station; and each handset can itself
work from 4 base stations.
Note
As this product is rechargeable, it is
normal that a certain amount of heat will
be produced in its day-to-day operation.
Whilst this is entirely safe we would advise
against placing this product on antique,
veneered or wooden surfaces as damage
may occur.
123
456
789
#
0
123
456
789
#
0
123
456
789
#
0
123
456
789
#
0
123
456
789
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0
123
456
789
#
0
INTRODUCTION
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Diverse 3010 Micro –Edition 5 –11 December ’00 - 3508
5
Safety information
SETTING UP
General
Only use the power supply included with
the product. Using an unauthorised power
supply will invalidate your warranty and
may damage the telephone. The item
number for the mains power supply is
C39 280-Z4-C174/..-C67.
If Keyguard is active, it is still possible to
make emergency calls to 999.
Do not open the handset or base station.
This could expose you to high voltages or
other risks. Contact the helpline for all
repairs.
Radio signals transmitted between the
handset and base may cause interference
to hearing aids.
This product should not be used near
emergency/intensive care medical equipment
and should not be used by people with
pacemakers.
Never dispose of batteries in a fire. There is
a serious risk of explosion and/or the release
of highly toxic chemicals.
Cleaning
Simply clean the handset and base station
with a damp (not wet) cloth, or an antistatic
wipe. Never use household polish as this will
damage the product. Never use a dry cloth
as this may cause a static shock.
Environmental
Do not expose to direct sunlight.
The product may heat up when the batteries
are being recharged. This is normal.
However, we recommend that you do not
place the product on antique/veneered wood
to avoid damage.
Do not stand your product on carpets or other
surfaces which generate fibres, or place it
in locations preventing free flow of air over
it’s surfaces.
Do not submerge any part of your product
in water and do not use it in damp or humid
conditions, such as in bathrooms.
Do not expose your product to fire, explosive
or other hazardous conditions.
There is a slight chance that your phone
could be damaged by an electrical storm.
We recommend that you unplug the power
and telephone line cord for the duration of
the storm.
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Diverse 3010 Micro –Edition 5 –11 December ’00 - 3508
6
Follow these steps to get
your Diverse 3010 Micro
ready for use
Note
Plan where you will put your Diverse 3010
Micro. It should be within two metres of
a power socket and the phone socket.
Your handset is already
“registered” to the Diverse
3010 Micro base station.
1Connect the power cable
Plug the power cable into the power
socket on the underside of your
Diverse 3010 Micro. The power cable
connector is coloured red. Please take
care that the telephone cord and
power cable plugs are connected to the
correct socket as incorrect placement
could damage the base station.
Red socket
2lug the 3 pin adaptor
into a mains power socket
and switch on
SETTING UP
WARNING
It is recommended that the telephone line
cord is not connected until the handset is
fully charged. This will prevent the risk of
the phone being answered prior to the
batteries being fully charged and therefore
not achieving their optimum capacity.
Setting u
Diverse 3010 Micro u/g 22/3/01 12:26 pm Page 6

3Install the rechargeable
battery pack in the handset
The handset uses a rechargeable Nickel
Metal Hydride (NiMH) battery pack,
which is supplied. You must only use
approved batteries. To install it, insert
the battery pack with the label face up
and slide the battery compartment
cover shut. The battery compartment
cover may be found in the packaging
with the batteries.
To fit the battery into the handset.
1. Slide the battery cover off in a
downward movement.
2. Plug in the battery connector.
You will hear a confirmation beep.
3. Insert the battery pack ensuring
that the wires are stored beneath
the battery pack.
Slide the battery cover back on.
Diverse 3010 Micro –Edition 5 –11 December ’00 - 3508
7
Tab
Slot
4Fit the handset belt clip
Fit the belt clip onto the back of the
handset.
5Charge the handset
batteries
When charging for the first
time, we recommend that
you let the batteries charge
for the full 16 hours before
making and receiving calls.
Battery display when inserting
or replacing a battery pack
When you replace the handset battery
pack with one that has been fully charged,
the battery indicator will not show full
until the next charge cycle has been
completed. Charge the handset until the
battery register full again. From then on
the display will be correct.
SETTING UP
1
23
Note
Use only the power adaptor
C39 280-Z4-C174/..–C67 with your
Diverse 3010 Micro.
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Diverse 3010 Micro –Edition 5 –11 December ’00 - 3508
8
Place the handset on the base.
When charging, the battery level
symbol shown on the display flashes.
Battery performance
After charging your Diverse 3010 Micro
for the first time, subsequent charging
time for the handset batteries is
approximately 4-5 hours. The battery
pack and case may become warm during
charging. This is normal.
Note
Under ideal conditions, the handset
battery should give about 15 hours
talktime or 200 hours standby on a single
charge. However, new NiMH batteries do
not reach their full capacity until they
have been in normal use for several days.
Please note that the lifespan of NiMH
rechargeable batteries depends on how
heavily they are used. However, over time,
their capacity to recharge will begin to
diminish and they will eventually need
replacing.
Battery low warning
An LCD on the handset display shows the
current state of the charge. When the
battery is almost flat a beep sounds and
the display shows the empty battery symbol.
Displays showing the various states of
charge are shown below:
Batteries fully charged
Batteries at 66%
Batteries at 33%
Batteries empty
If e.g Base 1, flashes continuously
It means the handset is either out of range
or is not registered with the base station.
To register, follow the steps on page 47.
All additional handsets you purchase will
need to be individually registered with the
base station before they will work with the
Diverse 3010 Micro.
The base number may also flash after a
power failure. Provided the handset has
been registered with the base, the base
number will stop flashing after a while
indicating the handset has automatically
re-registered to the base station. If it
continues to flash, re-register the handset
to the base station.
SETTING UP
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Diverse 3010 Micro –Edition 5 –11 December ’00 - 3508
9
Note
If you go out of range of a base station for
a long time while your handset is
switched ON, it may take more than 20
minutes to ‘find’the base station again
when you come back within range.
However, by simply switching the handset
OFF for a moment, then ON again, it will
find the base station within a few seconds.
Dark blue socket
6Connect the telephone line
cord to the Diverse 3010
Micro base station
Ensure that this is fitted correctly into
the right socket.
7lug your Diverse 3010
Micro into the phone socket
SETTING UP
Diverse 3010 Micro u/g 22/3/01 12:26 pm Page 9

To switch on/off
Press and hold down the RED
PHONE button for about a
second.
Diverse 3010 Micro –Edition 5 –11 December ’00 - 3508
10
Using your
Diverse 3010 Micro
Your Diverse 3010 Micro offers a menu
driven display. You enter menu lists by
pressing the MENU button. The OPTION
buttons below the screen allow you to
select options within each menu and
make adjustments to their settings.
Note
You can quit any menu at any time by
pressing the RED PHONE button .
To go back one step, press the GO BACK
button .
–
–
–
Display
Option buttons
Talk
End Call Menu button Directory
( ower)
Switching on/off and
locking the keypad
USING
Note
The handset is already set to ‘on’.
Note
The handset can only be switched off
when in idle state (ie. not during a call
or displaying a menu).
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Diverse 3010 Micro –Edition 5 –11 December ’00 - 3508
11
To unlock the keypad
Press and hold the button.
You can now use the keypad
again.
#
#
Or
Press the GREEN PHONE
button.
You hear the dial tone.
Key the number you want.
To make a call
Key the number you want.
Use the CLEAR CHARACTER
button on the display to
correct any number you press
by mistake.
Press the GREEN PHONE
button.
The number is dialled.
➜
To end a call
Press the RED PHONE button.
Making and receiving calls
USING
To receive an external call
Press the GREEN PHONE
button.
Or
Lift the handset off the base
station or charger.
KEYPAD
Note
The default setting is for an immediate
connection to callers when lifting the
handset from the base station or charger.
This is called Auto Talk. It can be
deactivated so that you always have to
press the GREEN PHONE button to
answer a call. See page 37.
To lock the keypad
This prevents you accidentally
operating the handset’s
keypad when carrying it
around. You can receive calls,
but cannot make calls.
Press and hold down the
button.
#
#
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Diverse 3010 Micro –Edition 5 –11 December ’00 - 3508
Caller Display/Call Waiting
The Diverse 3010 Micro can let you
know who’s calling before you answer
the telephone.
With BT’s Caller Display and Call
Waiting services, your Diverse base
station receives caller information
which is transmitted over the BT
network, for more information see
pages 24-28.
Call timer
Your Diverse 3010 Micro automatically
times the duration of all outgoing
external calls. The handset display
shows the call duration both during
your call and for a few seconds after it
is completed.
The headset includes an answer on/off
switch. This can be used to answer a
call, end a call or obtain dial tone.
Note
Only use the Diverse 3010 Micro
headset supplied.
WARNING
The small cover is a possible choking
hazard for small children.
Using your headset
For ‘handsfree
’operation of your
Diverse 3010 Micro you can attach the
headset supplied.
To connect your headset
Remove the small cover on
the top left-handside of your
phone and plug the headset
into the socket.
12
USING
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Diverse 3010 Micro –Edition 5 –11 December ’00 - 3508
13
Secrecy
You can switch off the handset
microphone so that your caller cannot
hear you while you talk to someone
else in the room.
When ready, you can switch the
microphone back on.
During a call:
Press the INT button to switch
the microphone off. Your caller
will hear a melody. Display
shows
Extern
(flashing) and
Intern
.
Press the Rbutton to speak to
your caller again.
INT
R
Note
Secrecy is not available for internal calls.
To redial one of the last five
numbers
The last five numbers dialled
are saved.
Press the REDIAL button.
Press the DOWN button to
highlight the number you
want to redial.
Press the GREEN PHONE
button to dial.
To redial the last number
Press REDIAL. The last
number dialled is shown.
Press the GREEN PHONE
button. The number is
automatically dialled.
Note
If the redial number is in your directory
the name is displayed instead of the
number.
USING
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Diverse 3010 Micro –Edition 5 –11 December ’00 - 3508
14
To delete a redial number
Press the REDIAL button.
Press the DOWN button to
highlight the number you
want to delete.
Press the MORE OPTIONS
button.
Press the DOWN button to
highlight
Delete Entry
.
Press the OK button to
confirm.
Press the RED PHONE button
twice to return to standby.
–
–
-
-
–
–
–
OK
aging and making calls
between handsets
If you have multiple handsets registered
with the base, the Diverse 3010 Micro
enables two handsets to talk to each
other on an internal ‘intercom’call,
while a third handset can be on an
external call.
To find a handset’s extension
number
Press the INT button.
The handset’s extension
number is displayed ie.
Intern3
.
INT
USING
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Diverse 3010 Micro –Edition 5 –11 December ’00 - 3508
15
To make an internal
intercom call
Press the INT button. Your
handset internal number is
displayed.
Press the internal handset
number you wish to call e.g. 2
or press the CALL ALL button
to call all handsets.
If calling all handsets, you can
talk to the first handset that
answers.
Press the RED PHONE button
to end the call.
2
ABC
INT
CALL ALL
To page a handset from the
base station
To locate handsets that are
away from the base station.
Press the PAGING button on
the base. All handsets
registered with the base will
ring for 30 seconds.
To stop paging press the
PAGING button again.
To receive a paged call
The display shows:
Pick up the handset from the
base.
Or
Press the GREEN PHONE
button.
Paging Call
SILENT
USING
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Diverse 3010 Micro –Edition 5 –11 December ’00 - 3508
16
To put an outside call on hold
while you make an internal call
Press the INT button. Your
handset internal number is
displayed e.g.
1
.
Press the number of the
internal handset number you
wish to call e.g. 2or press the
CALL ALL button to call all
handsets.
If calling all handsets, you can
talk to the first handset that
answers.
To return to your external
caller press the RECALL button.
The internal number you
called will hear internal busy
tone and will need to press the
RED PHONE button to end
the connection.
2
ABC
R
CALL ALL
INT
To transfer an external call
between handsets
If you are in conversation with
an outside caller and want to
transfer the call to another
handset.
Press the INT button.
Press the number of the
internal handset you wish to
call e.g. 2.
When the call is answered,
press the RED PHONE button
or replace your handset on the
base station.
INT
2
ABC
To accept call waiting on an
internal call
If two people are on an internal
call and an external call
comes in you will hear a short
beep and
Extern
flashes on the
display.
Press the ACCEPT button.
The internal call is disconnected
and you are connected to the
external caller.
ACCEPT
USING
Quick call transfer
After dialling the other handset, you can
immediately press the RED PHONE button,
or replace the handset on the base and the
call will be transferred straight through. If
the other handset is already engaged, or
does not answer the call within 30 seconds,
the call will be returned to your handset.
Diverse 3010 Micro u/g 22/3/01 12:26 pm Page 16
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