Burk ARC Plus Touch User manual

1
Instruction
Manual
ARC Plus firmware version 5.0
Manual rev 8
ARC Plus Touch

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Copyright © 2008-2016 Burk Technology, Inc. All rights reserved.
Information in this manual is subject to change without notice
Thank you for purchasing an ARC Plus Touch
Remote Control. You can expect state of the art
convenience and reliability that will provide years
of satisfaction.
We’ve observed that installations go smoothly
when the engineer plans the project and allows
time for familiarization before jumping in.
We recommend setting up new units in a
comfortable work environment before installing at
the transmitter site. In addition to hardware
familiarization, it will also be possible to do much
of the configuration before going to the site.

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USING THIS MANUAL
This manual is best viewed as a .pdf on a computer or tablet, as
there are many hypertext links to help you get to the section you
need. Since most of the initial setup requires AutoLoad running on
a PC, keeping a copy of the manual in .pdf form on the same
machine is very natural.
The .pdf file has bookmarks to help with navigation, so be sure
you have a current copy of Adobe Reader on your computer and
have the Bookmarks enabled. You can download the most recent
version at http://get.adobe.com/reader/.
To enable bookmarks, press and expand the desired section
by pressing .
You can also jump directly to a section from the . Just click on the
section or page number to go directly there.
Please take a few minutes to familiarize yourself with the
organization of this manual, as it will likely save time later when
you need to find a specific piece of information quickly.
Throughout the manual, you will find hypertext links that look like
this: USING THIS MANUAL. Click on the link to go directly to the
named section.
For starters, here is a quick set of links to the major sections of the manual:
USING THIS MANUAL
This section
ABOUT THE ARC PLUS SYSTEM
Information about the models and components of the ARC Plus line
Fully expanded table of contents useable in .pdf or printed form
INTRODUCTION
Brief overview of the ARC Plus Touch Version 5
OPERATION
Touch screen menu system, web pages and RSI in sufficient detail for
operators to be able to use the system effectively
INSTALLATION
Hardware installation and essential front panel settings
CONFIGURATION
AutoLoad Plus setup and required system settings including RSI
configuration (See following sections for I/O configuration.)
METERS
AutoLoad configuration for analog meter inputs
STATUS
AutoLoad configuration for status inputs
COMMANDS
AutoLoad configuration for relay operation
VIRTUAL CHANNELS
Primer on using virtual channels with examples
MACROS
How to set up automatic functions with macros including a primer with
examples
APPENDIX A: SPECIFICATIONS
ARC Plus Touch specifications
APPENDIX B: RSI VOCABULARY
RSI vocabulary

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ABOUT THE ARC PLUS SYSTEM
The ARC Plus Touch that you purchased is part of an integrated system of products that work together to provide
just the right balance of capabilities for many different types and styles of operations. As requirements dictate, the
ARC Plus system can be reconfigured easily.
ARC PLUS MODELS
ARC Plus refers to the ARC Plus product line in general as well as to
the previous model unit of the same name. The ARC Plus Touch is
the flagship of the ARC Plus line.
This manual applies to ARC Plus Touch version 5 which includes
changes in both hardware and firmware from version 4. Installation
of version 5 firmware or above can only be done on version 5
hardware.
Compatible software includes AutoLoad, described here, and AutoPilot®, covered in a separate manual.
The comparison chart below will help you determine which model you have.
ARC Plus Model Comparison
Model:
ARC Plus SL
ARC Plus1
ARC Plus Touch
Version:
2
3
5
2
3
4
5
Front Panel Display
None
VFD
Color Touch Screen
Rack Height
1RU
2RU
2RU
Telephone Speech Option
None
ESI2
ESI2
RSI3
ESI/RSI Connections
None
SET, LINE
SET, LINE
LINE
ESI/RSI Audio Jacks
None
1
1
2
DB9 Serial Connectors
None
1
2
24
1
ARC -16 Compatibility
AutoPilot
Direct5
AutoPilot
PlusBus6




Notes:
The ARC Plus SL is covered in the ARC Plus manual (v.2 or v.3), or the ARC Plus SL Version 5 manual as appropriate.
1. ARC Plus no longer available; superseded by ARC Plus Touch
4. One for RS-232 or modem, one for service only
2. ESI no longer available; superseded by RSI
5. AutoPilot is recommended.
3. RSI option includes the ability to add custom phrases to
default speech vocabulary.
6. Plus-X I/O supersedes PlusBus on all versions.
All manuals are available in
.pdf format at
www.burk.com

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A model RSI Recordable Speech Interface can be added to the ARC Plus Touch Version 5. Click or turn to
RECORDABLE SPEECH INTERFACE.
If your unit has this option installed there will be an RJ-11 on the rear panel marked LINE.
Interface to analog and status inputs and command outputs is done through Plus-X units while direct transmitter
interface can be done through PlusConnect units available for select transmitters. Data connections are typically IP
based although modem options are available. All I/O units are described in separate documentation.

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NEW IN FIRMWARE VERSION 5
ARC Plus Version 5 firmware is the initial release of firmware built for the ARC Plus Touch Version 5 hardware. This
hardware permits increased firmware performance and the addition of new features.
Connected ARC-16s are no longer supported. Since the introduction of AutoPilot, for most this is no longer an
issue. If you are using direct connected ARC-16s in an ARC Plus environment, contact support for guidance.
Telephone interface users will benefit from the RSI Recordable Speech Interface which replaces the familiar ESI
Plus. A new feature of the RSI is the ability to record additional words or short phrases to add to the standard
vocabulary. Click or turn to CUSTOM RECORDING for more information.
The RSI also has two RCA phono jacks for audio in and out. The most common use for Audio In is program
monitoring by telephone. Audio Out permits voice announcements to be fed to a house speaker system if desired.
The RSI commands remain the same as the ESI Plus commands.
NEW IN FIRMWARE VERSION 4
ARC Plus Version 4 firmware is the initial release of firmware built for the ARC Plus Touch. All of the features
introduced in Version 3 are retained; however there are considerations for using some older devices.
I/O units with the Plus-X branding are all 100% compatible. If it is desired to use older I/O units that have a PlusBus
connection, contact support for guidance.
NEW IN FIRMWARE VERSION 3
Version 3 introduced a number of significant new features. Please click on the links or turn to the named section
for more information on each feature.
Feature
Hypertext Link
All-new web page offering platform independence, better speed
and more flexible navigation
WEB PAGE
Redesigned smartphone interface to carry over the updated look
and new features of the web page
SMARTPHONE WEB PAGE
Easy-to-set automatic actions when channels cross limits or
change state
METER ACTIONS
STATUS Actions
Ability to set meter and status values directly from a macro
without using a virtual channel
METER CHANNEL SOURCE
Ability to run two different macros using a single channel’s
raise/lower buttons
COMMAND SOURCE
New macro features, including email templates for even greater
flexibility in formatting email alerts
EMAIL TEMPLATES
Built-in SNMP agent
SNMP SETTINGS

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TABLE OF CONTENTS
Using this manual ......................................................3
About the ARC Plus System .......................................4
ARC Plus Models ........................................................4
New In Firmware Version 5........................................6
New In Firmware Version 4........................................6
New In Firmware Version 3 ........................................6
Table of Contents ......................................................7
Introduction.............................................................11
ARC Plus Touch ........................................................11
Front Panel........................................................11
Rear Panel.........................................................12
Inputs and Outputs..................................................13
Plus-X Ethernet I/O...........................................13
PlusConnect™ Direct Transmitter Interfaces ...13
Communications......................................................14
AutoLoad Plus Software ...................................14
RECORDABLE SPEECH INTERFACE (RSI).............14
AutoPilot Software ...........................................15
Web-based monitoring and control.................15
Software and Firmware Updates ............................15
System Security .......................................................15
Operation.................................................................16
Touch Screen ...........................................................16
Header ..............................................................16
Footer ...............................................................16
Scrollbars ..........................................................17
Keypad ..............................................................17
Command Buttons ............................................17
Help...................................................................17
Main Menu ..............................................................18
Select Site..........................................................18
Channel Display.................................................18
Status Display....................................................18
Macros ..............................................................19
Alarms ...............................................................19
Events................................................................19
Phone................................................................19
Maintenance.....................................................20
Configuration Menu ................................................20
Meter Mutes.....................................................20
Status Mutes .....................................................20
Calibration.........................................................21
System Menu...........................................................21
Clock..................................................................21
Network ............................................................22
Information .......................................................22
Web Page.................................................................23
Requirements....................................................23
Security .............................................................23
Logging In and Out............................................24
Navigating the Web Page..................................24
Smartphone Web Page .....................................27

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Recordable Speech interface...................................28
Configuring the RSI ...........................................28
Calling the RSI ...................................................28
Receiving Dial-out Alarm Notifications .............29
Site Selection ....................................................29
Channel Selection and INPUT Readings ............30
Issuing Commands ............................................30
Reviewing Status Conditions.............................31
Reviewing Alarms..............................................31
Running Macros ................................................31
Audio Input Monitoring ....................................32
Editing Master Phone Numbers........................33
Muting Alarms ..................................................34
Onboard Help....................................................35
Command Timeouts..........................................35
Disconnecting ...................................................35
RSI Command List .............................................36
Installation ...............................................................36
Needed Items ..........................................................37
Recommended Sequence ........................................37
Rear Panel Connections...........................................38
Connecting to the Ethernet ...........................38
Initial Front Panel Settings.......................................38
Network settings...............................................38
Time Settings ....................................................38
Configuration...........................................................39
Using AutoLoad Plus Software ................................39
Connecting to the ARC PLUS TOUCH .......................39
Saving and Archiving ARC Plus Touch Configurations
.................................................................................40
Saving Configuration Changes to the ARC Plus
Touch ................................................................40
Archiving ARC Plus Touch Settings to the PC ....40
UpLoading Archived Settings ............................40
Uploading Firmware .........................................40
Connecting Plus-X I/O units .....................................41
Changing the Site Name ..........................................41
Managing Users .......................................................42
Time Settings ...........................................................43
Network Settings .....................................................44
SNMP Settings .........................................................45
ARC Plus Touch as an SNMP Manager ..............45
ARC Plus Touch Trap Generation ......................48
Email and Dial-out Notifications..............................52
Configuring Email Alarm Notifications..............52
Email Settings....................................................53
Email Lists .........................................................54
Configuring Dial-out Alarm Notifications..........54
Dial-out Lists .....................................................55
Site Settings .............................................................56
Startup Behavior ...............................................56
Timeout Settings ...............................................57
Front Panel BEHAVIOR ......................................58
Screen Saver Settings........................................59
Alarms ...............................................................60
Events................................................................61
Primary/Backup RSI Configuration ...................61
Web Interface ...................................................62

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Modem Settings................................................62
AutoPilot and SNMP Plus Authorization Codes 63
Hiding Unused Channels ...................................64
Configuring an ARC Plus Network (Multi-Site
Installations) ............................................................65
Adding Sites to the Network .............................65
Categorizing Sites..............................................65
Setting the Network Password .........................65
RSI Settings ..............................................................66
General .............................................................66
RSI Phrases........................................................67
RSI Timeouts .....................................................68
Site Presets .......................................................69
Macro Presets..........................................................69
Site Speech Label.....................................................69
Custom Recording ...................................................70
Vocabulary File System .....................................70
Recording Additional Vocabulary .....................70
Saving YOUR CUSTOM Vocabulary ...................71
Meters .....................................................................73
Meter Channels .......................................................73
Channel and Units Labels..................................73
Meter Type .......................................................74
Voltage Range ...................................................74
Sample Type and Time......................................74
Decimal Places ..................................................74
Meter Channel Source ......................................75
Meter Graph ............................................................76
Meter Alarms...........................................................77
Delayed Alarm Reporting..................................77
Rearm Delay......................................................77
Enabling/Disabling Alarms ................................78
Setting Limits ....................................................78
Meter Actions ..........................................................79
Meter Notifications .................................................80
Meter Display ..........................................................82
Meter Speech Labels ...............................................83
Calibrating Meter Inputs..........................................84
Status.......................................................................85
Status Channels .......................................................85
Inverting a Status Channel ................................85
Status Channel Source ......................................86
Status Alarms...........................................................87
Enabling/Disabling Alarms ................................87
Delayed Alarm Reporting..................................88
Rearm Delay......................................................88
Alarm Severity...................................................88
Alarm Priority....................................................88
Status Actions ..........................................................89
Status Notifications .................................................90
Status Display ..........................................................90
Status Speech Labels ...............................................91
Commands...............................................................92
Momentary or Latching Relays .........................92
Command Duration ..........................................92
Command Labels...............................................92
LCD Colors.........................................................92
Command Source..............................................93

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Virtual Channels.......................................................95
Primer ......................................................................95
Examples..................................................................96
Status Values in Meter Channels ......................96
Min/Max/Average.............................................96
Transmitter Efficiency .......................................96
Meter Validation...............................................97
Status Based on Analog Limits ..........................97
Status for multiple events.................................97
Command Fault Checking .................................98
VSWR Computation ..........................................98
Macros.....................................................................99
Macro Primer...........................................................99
Branching ..........................................................99
Actions ..............................................................99
IF statements ....................................................99
Examples.........................................................101
Macro expressions.................................................105
General ...........................................................105
ARC Plus ..........................................................105
Date and Time.................................................105
Memory ..........................................................106
Macros ............................................................106
Misc.................................................................106
Starting and stopping Macros................................107
Touch Screen ..................................................107
Autopilot .........................................................107
WEB Page........................................................107
RSI ...................................................................107
Raise and Lower buttons ................................108
Status Actions .................................................108
From a Macro..................................................109
Macro Schedule ..............................................110
Configuration.........................................................111
Calendar..........................................................111
Email Templates..............................................112
Creating Macros ....................................................113
Macro Editor ...................................................113
Saving Macros.................................................114
Appendix A: Specifications ....................................115
Appendix B: RSI Vocabulary...................................116