burroughs SmartSource Edge Operating instructions

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SmartSourceTM Edge
Installation and Operation Guide
October 2015 8224 2462-001
© 2010-2015 Burroughs Corporation
All rights reserved

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NO WARRANTIES OF ANY NATURE ARE EXTENDED BY THIS DOCUMENT. Any product or related information described herein is only furnished
pursuant and subject to the terms and conditions of a duly executed agreement to purchase or lease equipment or to license software. The only warranties
made by Burroughs Payment Systems, Inc., if any, with respect to the products described in this document are set forth in such agreement. Burroughs cannot
accept any financial or other responsibility that may be the result of your use of the information in this document or software material, including direct, special,
or consequential damages.
You should be very careful to ensure that the use of this information and/or software material complies with the laws, rules, and regulations of the jurisdictions
with respect to which it is used.
The information contained herein is subject to change without notice. Revisions may be issued to advise of such changes and/or additions.
Notice to U.S. Government End Users: This is commercial computer software or hardware documentation developed at private expense. Use, reproduction, or
disclosure by the Government is subject to the terms of Burroughs standard commercial license for the products, and where applicable, the restricted/limited
rights provisions of the contract data rights clauses.
FCC Statement
The statement below is included in this document to comply with a Federal Communications Commission (FCC) regulation. The FCC is an agency of the
United States government; thus, the statement below applies to computing equipment installed in the United States of America. Burroughs is taking
appropriate steps to be in compliance with FCC regulations and similar regulations of other countries.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Caution
Changes or modifications not expressly approved by Burroughs could void your authority to operate this equipment.
Canadian Regulatory Statement
This class B apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Cet appareil de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
.
Burroughs is a registered trademark licensed to Burroughs Payment Systems, Inc. in the United States and other countries. SmartSource is a trademark of
Burroughs Payment Systems, Inc. All other brands and products referenced in this document are acknowledged to be the trademarks or registered trademarks
of their respective holders.

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Contents
FCC Statement............................................................................................................................................2
Caution........................................................................................................................................................2
Canadian Regulatory Statement .................................................................................................................2
Section 1......................................................................................................................................................5
Setting Up the Unit......................................................................................................................................5
Select a Place for the Unit................................................................................................................5
Unpack the Box Like This.................................................................................................................6
Box Contents....................................................................................................................................7
SmartSource Edge...........................................................................................................................8
Need Help?.......................................................................................................................................8
Installing the Paper Feeder Extender ..............................................................................................9
Installing the Franker Roller...........................................................................................................10
Connecting the Cables...................................................................................................................12
Section 2....................................................................................................................................................13
Operating the Unit..........................................................................................................................13
Power On and Off.......................................................................................................................13
Status Lights & Feed Button.......................................................................................................14
Preparing Paper for Flow............................................................................................................15
Feeding Checks..........................................................................................................................16
Preparing a Card for Flow ..........................................................................................................17
Feeding a Card...........................................................................................................................17
Resolving Problems During Check/Card Processing....................................................................18
Stopped Paper/Card in Track .....................................................................................................18
Clearing Stopped Paper/Card in Track.......................................................................................18
Removing the top covers and track walls to clear an item.........................................................19
Section 3....................................................................................................................................................20
Cleaning the Unit............................................................................................................................20
Cleaning Supplies ..........................................................................................................................21
Cleaning the SmartSource Edge ...................................................................................................22
Cleaning the Track .........................................................................................................................22
Remove Top Covers...................................................................................................................22
Remove Front Removable Image Camera Wall.........................................................................23
Remove Rear Removable Image Camera Wall.........................................................................23
Remove Franker Roller ..............................................................................................................24
Remove Staples, Paper Clips, and Visible Debris from the Track.............................................24
BlowAir Along Entire Track (Paper Path) with Micro Duster .....................................................25
Wipe Front and Rear Image Glass Clean ..................................................................................25
Section 4....................................................................................................................................................26
Ordering Replacement Items.........................................................................................................26
Section 5....................................................................................................................................................28
Troubleshooting..............................................................................................................................28
Paper Clip/Staples/Debris in Track.............................................................................................28
Cleaning the Track Using the Cleaning Card.............................................................................28
Indicators/Controls......................................................................................................................29
Power Supply..............................................................................................................................29
Communications/Connections....................................................................................................30
Unusual Noises...........................................................................................................................30
Franker........................................................................................................................................30
Jams or Unexpected Paper Stops..............................................................................................31
Feeder.........................................................................................................................................31

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Reader........................................................................................................................................32
Image..........................................................................................................................................33
Parts............................................................................................................................................33

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Section 1
Setting Up the Unit
Select a Place for the Unit
For indoor use only
Place on a flat, stable surface
Clearances required :
−8in (20.3cm) At the front, to load and remove documents.
−7in (17.8cm) At the rear, to load and remove cards and documents,
connecting the power cord (from the power supply), and to connecting the USB
cable.
−4in (10.2cm) Above the unit, to remove covers and to access the track.
−12in (30.5cm) Away from any CRT monitors to reduce interference with the
reader inside the unit.
Close to the host PC
Close to a power outlet
Allow for adequate ventilation
Away from water/moisture/high humidity, heat/direct sunlight, and dust
Operating temperature: 10 to 40ºC(50 to 104ºF)
Storage temperature: -20 to 60ºC (-4 to 140ºF)
Shipping temperature: -40 to 65ºC (-40 to 149ºF)
Operating humidity: 20 to 80 percent (non-condensing)
Storage humidity: 5 to 95 percent (non-condensing)
Notes:
The unit draws 40 watts (maximum) from a 100 to 240 VAC, 50/60 Hz outlet. The unit
draws 1.5 amps (maximum) from the included 24 VDC power supply.
Each unit must be operated with Burroughs power adaptor 75-0860-917 and no other.
Caution
The SmartSource Edge may be susceptible to “burst” or “electrical fast transient” (EFT)
noise entering the unit through the power cord. These types of noise signals are caused
by large electrical equipment (such as heating and cooling units) connected to nearby
electrical outlets. Burst or EFT noise may cause the SmartSource Edge to stop
functioning. The operator must restart the SmartSource Edge and its application(s).
If this occurs,
Plug the SmartSource Edge Power Supply into an electrical outlet on a different branch of
the power distribution system where large electrical equipment is not connected to nearby
outlets.
Plug the SmartSource Edge Power Supply into a line conditioning device or an
uninterruptible power source.

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Unpack the Box Like This

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Box Contents

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SmartSource Edge
Need Help?
Burroughs Help Desk
1-800-328-0440

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Installing the Paper Feeder Extender
Fit Tab of extender into Slot in Unit and push down firmly:

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Installing the Franker Roller
1. Power off SmartSource Edge
2. Remove the left and right top cover of SmartSource Edge, and Rear Removable
Image Camera Wall. (CIS)
3. Install the Franker roller.
4. Re-Install the Rear Removable Image Camera Wall and the left and right top
covers.
5. For further assistance, use the instructions included with the Franker Roller
shipping container.
Step 1

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Step2
Step3

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Connecting the Cables
Note：Power Switch Must Be Off and Software Must Be Loaded on the PC.
See the Software loading instructions printed on the SmartSource Edge Software CD

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Section 2
Operating the Unit
Power On and Off

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Status Lights & Feed Button
Status Lights:
SmartSource Edge has two indicators.
The Power LED is green and indicates the power status. The
SmartSource Edge is powered on if the indicator is on.
The red LED is for status. The various status types are shown below:
Indicator
Status
Blinks Once
The USB cable is not connected
Blinks Twice
There is a Paper Jam
Off
The Unit is in a Standby status
On
Disposal of scanning or feeding paper
Feed Button:
Press and hold this button to clear a jammed document. It will move a
document from the front of the unit to the back.

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Preparing Paper for Flow
Check for acceptable size documents. (54mm to 106 mm height; 80 to 235mm length)
Smooth out creases, folds, curls, and dog-ear corners.
No rubber bands, paper clips, staples, or foreign objects.
No check stubs and no adding machine tapes.

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Repair torn or damaged paper, or place each damaged item into a carrier envelope.
−Do not use tape to repair areas with code line or encoded amount information.
Feeding Checks
Insert the check into the feeder when status indicator is off. Place the check so that the
MICR characters are toward the feed button. Only one check can be inserted and fed
per pass.
Note: To prevent image skewing, the bottom edge of check should contact the
bottom edge of the feeder extender.
The SmartSource Edge will start scanning when it detects that there is a check present.
Remove the check after it has been processed.
Another check may now be processed in the same manner.

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Preparing a Card for Flow
The minimum card length cannot be less than 80mm.
The card should not be damaged or have any holes.
Feeding a Card
Insert the card from the rear of the unit when status indicator is off. Only one card can
be inserted and fed per pass.(note: the bottom edge of card should be flat against the
bottom edge of the track.)
SmartSource Edge will start scanning when it detects that there is card present.
Remove the card after it has been processed.
Another card may now be processed in the same manner.

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Resolving Problems During Check/Card Processing
Stopped Paper/Card in Track
If an item stops in the track, it must be removed from the track before items can flow again.
Note: When this happens, you must check your application documentation for information
on clearing stopped paper/cards and the necessary recovery steps.
Prepare paper properly to prevent or minimize paper stops in the track. See “Prepare Paper
for Flow” earlier in this section.
If there are repeated problems with paper moving through the track, see Section 5 of this
guide, “Jams or Unexpected Paper Stops.”
Clearing Stopped Paper/Card in Track
If an item stops in the track , press and hold down the Feed button for three seconds to move
the paper/card through the track. Check your application documentation for information about
refeeding the item that was cleared.
If Paper/Card remains in the track after holding down the Feed button, you must manually
remove the paper/card from the track. You should be able to remove the stopped items without
removing the covers.

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Removing the top covers and track walls to clear an item
See illustrations below for removing the top covers and track walls to clear an item.

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Section 3
Cleaning the Unit
WARNING
Perform the following steps before cleaning the unit.