Receive any technical support. Purchasing a product from BYOC, LLC does not
entitle
you to any amount of technical support. BYOC, LLC does not promise or guarantee
that
any technical support you may receive will be able to resolve any or all issues you may
b
e
experie
n
cin
g.
!
That being said, we will do our best to help you as much as we can. Our philosophy
at
BYOC is that we will help you only as much as you are willing to help yourself. We
h
a
v
e
a wonderful and friendly DIY discussion forum with an entire section devoted to
t
h
e
technical support and modifications of BYOC
kits.
!
www
.bu
il
dyourown
cl
on
e.com/boa
rd
!
When posting a tech support thread on the BYOC forum, please post it in the
correct
lounge, and please title your thread appropriately. If everyone titles their
t
h
reads
"HELP!"
then it makes it impossible for the people who are helping you to keep track
of
your progress. A very brief description of your specific problem will do. It will also
ma
k
e
it easier to see if someone else is having or has had the same problem as you.
T
h
e
qu
esti
on
you are about to ask may already be answered. Here are a list of things that
you
should include in the body of your tech support
t
h
read:
1. A detailed explanation of what the problem is. (Not just, "It
does
n
'
t
work,
h
el
p
"
)
2. Pic of the topside of your PCB
.
3. Pic of the underside of your
PCB
.
4. Pic that clearly shows your footswitch/jack wiring and the wires going to the
PCB
5. A pic that clearly shows your wiring going from the PCB to the pots and any
othe
r
switches (only if your kit has non-PC mounted pots and
switches
)
6. Is bypass
w
o
rki
n
g?
7. Does the LED come
on
?
8. If you answer yes to 6 and 7, what does the pedal do when it is
"
on
"?
9. Battery or adapter.(if battery, is it good? If adapter, what
t
yp
e?
)
!
Also, please only post pics that are in focus. You're only wasting both parties' time if
you
post out of focus, low-res pics from your cell
phon
e
.
!
!
Revision Notes:
!
!
!
Copyrights:
All material in this document is copyrighted 2018 by BYOC,
LLC.
!