Warranty:
BYOC, Inc. guarantees that your kit will be complete and that all parts and components will arrive as described, functioning and free
of defect. Soldering, clipping, cutting, stripping, or using any of the components in any way voids this guarantee. BYOC, Inc.
guarantees that the instructions for your kit will be free of any majors errors that would cause you to permanently damage any
components in your kit, but does not guarantee that the instructions will be free of typos or minor errors. BYOC, Inc. does not
warranty the completed pedal as a whole functioning unit, nor do we warranty any of the individual parts once they have been used. If
you have a component that is used, but feel it was defective prior to you using it, we reserve the right to determine whether or not the
component was faulty upon arrival. Please direct all warranty issues to:
Return:
BYOC, Inc. accepts returns and exchanges on all products for any reason, as long as they are unused. We do not accept partial kit
returns. Returns and exchanges are for the full purchase price less the cost of shipping and/or any promotional pricing. Return
shipping is the customer’s responsibility. This responsibility not only includes the cost of shipping, but accountability of deliver as
well.
Please
contact
[email protected] to
receive
a
return
authorization
before
mailing.
Tech
Support:
BYOC, Inc. makes no promises or guarantees that you will successfully complete your kit in a satisfactory manor. Nor does BYOC,
Inc. promise or guarantee that you will receive any technical support. Purchasing a product from BYOC, Inc. does not entitle you to
any amount of technical support. BYOC, Inc. does not promise or guarantee that any technical support you may receive will be able
to resolve any or all issues you may be experiencing.
That being said, we will do our best to help you as much as we can. Our philosophy at BYOC is that we will help you only as much
as you are willing to help yourself. We have a wonderful and friendly DIY discussion forum with an entire section devoted to the
technical support and modifications of BYOC kits.
www.byocelectronics.com/board