BZB Gear BG-BPTZ-XU User manual

BG-BPTZ-XU
1080P Full HD 3X/10X USB 2.0 / RS232
Huddle / Conference Room PTZ Camera
User Manual

BZBGEAR BG-BPTZ-XU PRODUCT MANUAL
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 2

BZBGEAR BG-BPTZ-XU PRODUCT MANUAL
TABLE OF CONTENTS
Statement 4
Safety Precaution 4
Introduction 5
Features 5
Packing List 5
Technical Specifications 6
Camera Overview 7
Remote Control 13
Keys Introduction for IR Remote Control 14
Menu Introduction 17
Serial Port Communication and Control 22
Camera Maintenance and Troubleshooting 29
Application Example 30
Tech Support 31
Warranty 31
Mission Statement 31
Copyright 32
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 3

BZBGEAR BG-BPTZ-XU PRODUCT MANUAL
Statement
Please read these instructions carefully before connecting, operating, or configuring this
product. Please save this manual for future reference.
Safety Precaution
●To prevent damaging this product, avoid heavy pressure, strong vibration, or immersion
during transportation, storage, and installation.
●The housing of this product is made of organic materials. Do not expose to any liquid,
gas, or solids which may corrode the shell.
●Do not expose the product to rain or moisture.
●The product has no power switch. Remove power immediately if camera is not in proper
working condition to avoid electrical shock.
●To prevent the risk of electric shock, do not open the case. Installation and maintenance
should only be carried out by qualified technicians.
●Installation and use of this product must strictly comply with local electrical safety
standards.
●The power supply of the product is ±12V, the max electrical current is 2A.
●Do not use the product beyond the specified temperature, humidity, or power supply
specifications.
●This product does not contain parts that can be maintained or repaired by users.
Damage caused by dismantling the product without authorization from BZBGEAR is not
covered under the warranty policy.
●Installation and use of this product must strictly comply with local electrical safety
standards.
●Do not turn the camera head manually. Doing so may result in mechanical damage.
Camera should only be placed on a stable horizontal surface and cannot be installed at
an angle.
●Make sure there are no obstacles within the camera’s rotational range when installing.
Never power on before installation has been completed.
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BZBGEAR BG-BPTZ-XU PRODUCT MANUAL
Introduction
The BG-BPTZ-XU is a high-quality pan tilt zoom (PTZ) camera that is available in two
configurations, the 3x optical zoom and the 10x optical zoom. The 3x optical zoom variant is
ideal for smaller spaces, huddle rooms, and wide-angle shots with its 85° field of view. The
10x optical zoom version is a better fit for larger rooms where individual subjects are located
further away but still need to fill the frame using its field of view of up to 66°. Both variants of
the BG-BPTZ-XU support resolutions up to 1080p@30Hz. The BG-BPTZ-XU has quick and
easy plug and play connectivity with USB 2.0 type A for any video conferencing software
such as Skype, Zoom, Microsoft Teams, and Google Meet.
Features
●High-definition Images: This camera employs 1/2.9-inch high quality CMOS sensor.
Resolution is up to 1920x1080 with frame rate up to 30 fps.
●H.265/H.264 encoding: Makes motion video fluid and clear even with less than ideal
bandwidth conditions.
●Optical Zoom Lens: either 3x or 10x optical zoom lens.
●Leading Auto Focus Technology: Leading autofocus algorithm allows for fast,
accurate and stable auto-focusing.
●Low Noise and High SNR: Low Noise CMOS effectively ensures high SNR of
camera video.
●Control Interface：RS485, RS232, RS232 supports cascade function for convenient
installation.
●Supports Multiple Control Protocols: VISCA, PELCO-D, and PELCO-P protocols
which can be automatically recognized.
●Quiet PTZ: Utilizing a high accuracy step driving motor ensures its movements are
extremely quiet, smooth, and quick.
●255 Presets Positions: Up to 255 presets (10 presets by remote).
●Application Examples: Tele-education, Lecture recording, Webcasting, Video
conferencing, Tele-training, Tele-medicine, and Emergency command systems.
Packing List
●1x BG-BPTZ-XU Camera
●1x 12V/1.5A Power supply
●1x Remote Control
●1x USB 2.0 Cable
●1x User Manual
●1х Quick Start Guide
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BZBGEAR BG-BPTZ-XU PRODUCT MANUAL
Technical Specifications
Model Number
BG-BPTZ-3XU
BG-BPTZ-10XU
View Angle
34.1° ~ 85°
8.8° ~ 66°
F Value
f=3.35mm ~ 10.05mm
f=4.34mm ~ 41.66mm
AV
F1.7 ~ 3.0
F1.85 – F2.43
Optical Zoom
3X
10X
Camera Parameters
Image Sensor
1/2.9 Inch High Quality CMOS Sensor
Effective Pixels
2.07MP, 16:9
Video Format
1920×1080P@30fps/25fps; 1280×720P@30fps/25fps; 1024×576P@30fps/25fps;
960×540P@30fps/25fps; 800×448P@30fps/25fps; 640×360P@30fps/25fps;
320×176P@30fps/25fps
Low Illumination
0.5Lux (F1.8, AGC ON)
DNR
2D & 3D DNR
White Balance
Auto/Manual/One Push/3000K/3500K/4000K/4500K/5000K/5500K/6000K/6500K/7000K
Focus
Auto/Manual/One Push
Electronic Shutter
Auto/Manual
BLC
On/Off
WDR
OFF/Dynamic Level Adjustment
Video Adjustment
Brightness, Color, Saturation, Contrast, Sharpness, B/W mode, Gamma curve
SNR
>55dB
Interface and Protocol
Video Output
USB2.0. Type A
Video Compression
H.265, H.264, MJPEG
Control Port
RS232 in & out, RS485
Control Protocol
VISCA/Pelco-D/Pelco-P
Power Supply
HEC3800 Outlet (DC12V)
USB characteristics
Support operating system
Windows 7, Windows8, Windows10, Mac OS, Linux
Video Compression
H.265, H.264, MJPEG
USB communication protocol
UVC
PTZ Parameter
Pan/Tile Rotation
-170° ~ +170° / -30° ~ +30°
Pan/Tile Controller Speed
0.1 ~ 60°/Second, 0.1 ~ 30°/Second
Preset Speed
Pan: 60°/Second, Tilt: 30°/Second
Preset Numbers
255 Presets (10 presets on IR Remote)
Other Parameter
Working Voltage
12V
Working current
0.25A(max)
Power Consumption
2.5W(max)
Storage Temperature
-10°C ~ +60°C , 20% ~ 95%
Working Temperature
-10°C ~ +50°C, 20% ~ 80%
Dimension
156.8mm×112.6mm×139.5mm
Weight
1KG
Usage
Indoor Only
Package
Camera, 12V/1.5A Power supply, Remote Controller, Manual, USB 2.0 Cable
Optional Accessories
Wall or Ceiling mounts available
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BZBGEAR BG-BPTZ-XU PRODUCT MANUAL
Camera Overview
Camera Interfaces
1. RS-232, RS-422/485: Connect directly or cascade RS-232 or RS-485 to control the
camera(s) with a joystick controller or control software.
2. USB: Connect a USB 2.0 type A cable to a PC for plug & play connectivity for any
conferencing service like Skype or Zoom, supports resolution up to 1080@30Hz.
3. Power: Connect supplied 12V power adapter.
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BZBGEAR BG-BPTZ-XU PRODUCT MANUAL
1. Camera Lens
2. Remote Controller Receiver Light
3. Camera Base
4. Mounting hole
5. Tripod Screw Hole
Power-on Initial Configuration
1) Power on: Connect DC12V power supply adapter to the power supply socket.
2) Initial configuration: Power on the unit and the power indicator light will begin
blinking. The camera head will move to the bottom left and then it will return to the
HOME position (intermediate position of both horizontal and vertical facing forward).
The camera module will zoom out and back in as well as adjust focus near and far.
When the remote control receiver light stops blinking, the self-check will be
complete.
Note: If you set or change preset 0 position, after the Power on self-test is
completed the camera will automatically move to the new preset 0 position.
Video Output
This model only supports USB 2.0 video output.
Connect the camera to a computer using the provided USB 2.0 cable and then choose your
desired video conference software or camera application to view the image.
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BZBGEAR BG-BPTZ-XU PRODUCT MANUAL
Mounting Brackets
Note: Brackets can be wall mounted or upside-down. It is recommended to mount to a wall
stud, ceiling joist, and to use proper mounting hardware. It is not recommended to be
installed on plasterboard only.
1) Wall Mount Setup
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BZBGEAR BG-BPTZ-XU PRODUCT MANUAL
2). Ceiling Mount Setup
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BZBGEAR BG-BPTZ-XU PRODUCT MANUAL
Product Dimension
RS-232 Interface
1) RS-232 Interface Definition
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BZBGEAR BG-BPTZ-XU PRODUCT MANUAL
2) RS-232 Mini-DIN 8-pin Port Definition
NO.
Port
Definition
1
DTR
Data Terminal Ready
2
DSR
Data Set Ready
3
TXD
Transmit Data
4
GND
Signal Ground
5
RXD
Receive Data
6
GND
Signal Ground
7
IR OUT
IR Commander Signal
8
NC
No Connection
3) RS232(DB9) Port Definition
NO.
Port
Definition
1
DCD
Data Carrier Detect
2
RXD
Receive Data
3
TXD
Transmit Data
4
DTR
Data Terminal Ready
5
GND
System Ground
6
DSR
Data Set Ready
7
RTS
Request to Send
8
CTS
Clear to Send
9
RI
Ring Indicator
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BZBGEAR BG-BPTZ-XU PRODUCT MANUAL
4) VISCA networking as shown below
Remote Control
Match Code for Wireless Remote Control
One-to-One Code Matching:
Press the "set" and "*" keys combined for 3 seconds, LED indicator
starts flashing. Camera will receive the signal and power on. The LED
indicator will turn off if the code matching is successful. The camera can
be controlled by the wireless remote control only after one to one code
pairing.
If one-to-one code matching fails, the red LED light flashes for 20
seconds and then will go off. The camera will halt code matching and
activate sleep mode; Hold the power for 3 seconds to wake the camera
up and re-match code.
Note: Upon matching code successfully, please select the camera’s
address to control it.
Clear Code:
Press the "set" and "*" keys combined for 3 seconds, the LED indicator
will start flashing. Camera will power off and on and the LED indicator
will go off if the code clearing is successful.
Sleep Mode and Wake Up:
Press and hold the power button for 3 seconds to wake up the camera
from sleep mode.
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BZBGEAR BG-BPTZ-XU PRODUCT MANUAL
Keys Introduction for IR Remote Control
●In this manual, “press the key” means a click rather than a long-press, and a special
note will be given if a long-press for more than one second is required.
●When a key-combination is required, do it in sequence. For example, 【*】+【#】+【F1】
means press “【*】” first and then press “【#】” and last press “【F1】”.
1. Standby Key
The camera enters standby mode if the power button is pressed for 3 seconds.
Press and hold power for 3 seconds to wake up the camera and it will perform the
system self-check again and return to the HOME position (If preset (0) position is set, the
camera will return to the preset (0) position).
2. Camera Selection
Select the camera’s address to control it.
3. Focus Control
Auto: Auto focus mode
Manual: Manual focus mode
Focus + (near): Press【FOCUS +】 key (Valid only in
manual focus mode)
Focus - (far): Press【FOCUS -】 key (Valid only in
manual focus mode)
Press and hold the keys, focusing will continue and
stop based on the key being pressed and released.
4. Zoom Control
ZOOM +: press【ZOOM +】key to zoom in
ZOOM - : press 【ZOOM -】key to zoom out
Press and hold the keys, the action of zoom will
continue until the key is released.
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BZBGEAR BG-BPTZ-XU PRODUCT MANUAL
5. Set and Clear Presets
Set Preset: press 【SET PRESET】 button, and then press
the number key 0-9 to set preset positions.
Note: 10 presets are available via the remote control.
Call Preset: Press a number key (0-9) to call a preset
position.
Clear Preset: Press【CLEAR PRESET】and then press the
number key 0-9 to clear the preset position.
Note: press the【#】 key three times to clear all presets.
6. Pan/Tilt Control
Up: press Down: press
Left: press Right: press
Back to middle position: press【HOME】
Press and hold the up/down/left/right key, the pan/tilt
movements will keep running, from slow to fast, until it
runs to the endpoint; the camera will stop as soon as the
key is released.
7. Menu Setting
【MENU】: Open / close the OSD menu
【HOME】: Camera lens back to the middle position;
Confirm button; Enter next menu
【↑】【↓】：Choose item
【←】【→】：Modify values
【BLC ON/OFF】：Turn on or off the back light
compensation
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BZBGEAR BG-BPTZ-XU PRODUCT MANUAL
8. Camera Remote Control Address Setting
【*】+【＃】+【F1】:Camera Address No.1
【*】+【＃】+【F2】:Camera Address No. 2
【*】+【＃】+【F3】:Camera Address No. 3
【*】+【＃】+【F4】:Camera Address No. 4
9. Key Combination
1) 【#】+【#】+【#】: Clear all presets
2) 【*】+【#】+【6】: Restore factory defaults
3) 【*】+【#】+【3】: Menu set to Chinese
4) 【*】+【#】+【4】: Menu set to English
5) 【*】+【#】+【9】: Flip switch
6) 【*】+【#】+Auto: Enter aging mode
7) 【#】+【*】+Auto: Exit aging mode
8) 【*】+【#】+Manual: Restore the default username, password, and IP
address
9) 【#】+【#】+【0】: Switch the video format to 1080P60
10)【#】+【#】+【1】: Switch the video format to 1080P50
11)【#】+【#】+【2】: Switch the video format to 1080I60
12)【#】+【#】+【3】: Switch the video format to 1080I50
13)【#】+【#】+【4】: Switch the video format to 720P60
14)【#】+【#】+【5】: Switch the video format to 720P50
15)【#】+【#】+【6】: Switch the video format to 1080P30
16)【#】+【#】+【7】: Switch the video format to 1080P25
17)【#】+【#】+【8】: Switch the video format to 720P30
18)【#】+【#】+【9】: Switch the video format to 720P25
Note: If the address of the former remote control is not address 1, the
camera will restore to address 1 when the unit is restored to factory
defaults. Users need to change the remote control address to address
1 to control the camera again.
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BZBGEAR BG-BPTZ-XU PRODUCT MANUAL
Menu Introduction
Main Menu
In normal working mode, press the【MENU】 key to display the On Screen Display (OSD)
menu. Use the scrolling arrow to point/highlight items.
Setup: System parameter settings
Camera: Camera parameter settings
P/T/Z: Pan, tilt, and zoom settings
Version: Camera firmware version information
Restore Default: Reset the camera to factory
default settings. Select YES to confirm or NO to
cancel.
[↑↓] Select: Use the up and down arrow keys on the
remote to select a menu item.
[← →] Change Value: Use the left and right arrows keys to modify a setting parameter.
[MENU] Back: Press [Menu] to go back or return to a previous menu item.
[Home] OK: Press [Home] to confirm and implement a settings change.
System Setting
Move the pointer to (Setup) in the Main Menu, click the【HOME】key and enter into the
(System Setting) as shown below:
Protocol: VISCA/Pelco-P/Pelco-D/Auto
Visca Address: VISCA=1~7
Visca Address Fix: On/Off
Pelco-P: 1~255
Pelco-D: 1~255
Baud rate: 2400/4800/9600/115200
Auto Flip: On/Off
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BZBGEAR BG-BPTZ-XU PRODUCT MANUAL
Camera Setting
Move the pointer to (CAMERA) in the Main Menu, click the 【HOME】key and enter the
(CAMERA) settings as shown below:
Exposure: Enter into Exposure settings
Color: Enter into color settings
Image: Enter into image settings
Focus: Enter into focus settings
Noise Reduction: Enter into noise reductions
1) Exposure Setting
Move the pointer to (EXPOSURE) in the Main Menu, click the【HOME】key and enter into the
(Exposure) sub menu as shown below:
Mode: Auto, Manual, Shutter priority, Iris priority
and Brightness priority.
EV: On/Off (only available in auto mode)
BLC: ON/OFF for options (only available in auto
mode)
Anti-Flicker: OFF/50Hz/60Hz for options (only
available in Auto/Iris priority/Brightness priority
modes)
Gain limit: 0~15(only available in Auto/ Iris priority
/Brightness priority mode)
DRC: Off, 1~8
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BZBGEAR BG-BPTZ-XU PRODUCT MANUAL
2) Color setting
Move the pointer to (COLOR) in the Main Menu, click the【HOME】and enter the (COLOR)
sub menu as shown below:
WB Mode: Auto, Manual, One Push, 3000K, 3500K,
4000K, 4500K, 5000K, 5500K, 6000K, 6500K,7000K
Red fine-tuning: -10~10 (only available in automatic
mode)
Blue fine-tunable: -10~10 (only available in
automatic mode)
Saturation: 60%, 70%, 80%, 90%, 100%, 110%,
120%, 130%
Hue: 0~14
AWB Sensitivity: high/middle/low
3) Image
Move the pointer to (IMAGE) in the Menu, click the【HOME】and enter into the (IMAGE) sub
menu as shown below:
Brightness: 0~14
Contrast: 0~14
Sharpness: 0~15
Flip-H: On/Off
Flip-V: On/Off
B&W Mode: color, black/white
Gamma: Default/0.45/0.50/0.55/0.63
DCI: Dynamic Contrast: Off/1～8
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BZBGEAR BG-BPTZ-XU PRODUCT MANUAL
4) Focus
Move the pointer to (FOCUS) in the Menu, click the【HOME】and enter the (FOCUS) menu as
shown below:
Focus Mode: Auto/manual
AF-Zone: Up/middle/down
AF-Sensitivity: High/middle/low
5) Noise Reduction
Move the pointer to (NOISE REDUCTION) in the Menu, click the【HOME】key and enter the
(NOISE REDUCTION) menu as shown below:
2D Noise Reduction: Auto, close, 1~7
3D Noise Reduction: Close, 1~8
Dynamic Hot Pixel: Close, 1~5
P/T/Z
Move the pointer to (P/T/Z) in the Main Menu, click the【HOME】and enter the (P/T/Z) sub
menu as shown below:
Depth of Field: Only effective for the remote
controller, On/ Off;
(When zooming in, the PT control speed by remoter
will become slow)
Zoom Speed: Set the zoom speed for the remote
controller, 1~8
Image Freezing: On/Off
Accelerating Curve: Fast/Slow
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