BZB Gear BG-CAM-10XA User manual

HD Conference Camera
User Manual
BG-CAM-10XA
BG-CAM-20XA

Contents
Product Description
Foreword
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1
Notice
------------------------------------
1
Supplied Accessories
------------------------------------
1
Performance Characteristics
Tech parameters
Camera parameters
Quick Start
Interface definition
Interface diagram
Installation instructions
------------------------------------ 2
------------------------------------ 2
------------------------------------ 3
------------------------------------ 4
------------------------------------ 4
Remote Control Button Description
Remote control instructions ------------------------------------ 5
Common Operation Instructions
Common operation instructions
Camera Menu Set
------------------------------------
7
Camera Menu Setup
------------------------------------
9
Trouble Shooting
Troubleshooting
Warranty
Warranty
------------------------------------ 14
------------------------------------ 15

1
Attention
1. Foreword
Thanks for choosing our conference cameras. Please read this
manual carefully before using the product.
2. Notice
•Avoid damage from vibration and moisture during storage and
installation.
•Handle the camera parts. Please do not touch the camera
lens by hand to avoid scratching the lens.
•Use only the specified voltage. Using improper voltage
increases the risk of an electric shock or fire.
•Do not aim the camera at the sun or the other high luminous
objects. It may cause image blurring or lens flare and can
cause permanent damage to the camera.
•Do not clean camera with active chemical or corrosive
detergents, and remove dust or dirt on the components with
compressed air.
•Do not disassemble any camera components. In case of
abnormal operation contact your authorized dealer or the store
where you purchased the product.
3. Supplied Accessories
(1) HD conference camera (2) DC12V-2A power supply
(3) Manual (4) Remote control
(5) USB cable

2
Performance Characteristics
1. Camera technical parameters
Electric
Communication
Input Voltage
DC12V
Baud
9600/38400bps
Power
12W
Protocol
VISCA/PELCO-D/PELCO-P
Decoder
internal
Address Set
0~64
Operation
Surroundings
Horizontal Rotation
±175°
Operating
Environment
0°~+50°
Vertical Rotation
120°
Operating Temp
0~95%
Rotation Speed
100°/s
non-condensing
Physics
Installation Method
Preset Point
Preset Point: 9
for remote control,
256 for PELCO,
64 for VISCA
Support desktop, wall mount, ceiling mount
and tripod installation
Net-Weight
1.46kg
2. Camera Parameters
Spec lens
10x optical zoom
20x optical zoom
Image Sensor
1/2.9” SONY HD CMOS
1/3” SONY HD CMOS
Effective Pixel
2.1 Mega Pixel
2.1 Mega Pixel
FOV
51.3°~4.64°
55.5°~3.0°
Focal Length
f=5.0-50.0mm
f=5.35-107.0mm
HD Format
1080P (1920*1080) 720P (1280*720)
HD Interface
USB,HDMI,SDI
Resolution
1080P/720P
Signal System
NTSC/PAL
Control parameters
Preset
Preset Point: 9 for remote control, 256 for PELCO, 64 for VISCA.
Translation/
Pitching Angle
-175°~175° -35°~55°
Translation/
Pitching Speed
100°/s 80°/s
Control Protocol
VISCA,PELCO-D,PELCO-P
Control Interface
RS-232, RS485
Common Parameters
Size
Product：162*172*175mm

3
SDI
Quick Start
1. Interface definition
1. Pan & Tilt
2. Stand by indicator
3. IR remote indicator
4. Power indicator
①
②
③④⑤⑥
(1) SDI
(2) HDMI
(3) USB
(5) RS-485
(4) RS232
(6) DC 12V

4
2.Interface diagram
3.Installation instructions
(1)Surface Installation
Put the camera on the desk flatly, and make sure the camera in
level. If want to put the camera on oblique surface, please
make sure the angle of inclination less than 15 degree for
ensure camera pan and tilt working in normal operation.
(2) Ceiling Mount Installation
Step 1: Mounting the
Step 2: Install the camera
Screw port
Rotate the camera clockwise
to install it.
ceiling bracket
Ceiling
Ceiling bracket
(This side to the ceiling.)
Mounting the bracket
vertically to the ceiling
with screws.
SDI
HDMI
USB
SDI USB RS 232RS -485
VISCA IN
RS-485
DC 12V Output AC 220V Input
SDI

5
Remote Control Button Description
(1) Remote Control Launch Window
(2) 【POWER 】Standby Button, pressing it, camera
goes into Standby Mode; pressing again, camera
goes Power ON.
(3) 【P/T Reset 】Camera Pan/Tilt reset Function
same with ⑧（P/T RESET）
(4) 【CAMERA SELECT】Choose the camera number
that needed to control, to correspond the dial-up code
on the back of camera;
(5) 【POSITION】Preset position setup keys, include
【PRESET】and【RESET】.
(6) 【UP】：camera rotating horizontally in regular
CAME RA SEL EC T
1 2 3
1 2 3
ST D REV
4 5 6
7 8 9
PRESET 0 RESET
POSITION
UP DOWN 7
H O M E
installed direction
PT/RESET
PAN-TILT MENU 10
(7) 【DOWN 】：camera rotating horizontally
in reversed installed direction
(8) 【PAN-TILT】【PAT-TILT】camera rotation control
key: press this button and move by the arrow direction,
press
Press【HOME】to back to the center of vertical and
horizontal position.
+
ZOOM
SLOW
-
L/R
SET
FAR
NEAR
MA N UA L
FOCUS
+
ZOOM
FAS T
12
-
13
AUTO
FOCUS
14

6
(9) 【Camera Pan/Tilt Reset 】：Camera Pan/Tilt reset；
(10) MENU.
(11)Slow Zoom Key
【Zoom SLOW+】T：Zoom in at low speed
【ZOOM SLOW-】W：Zoom out at low speed
(12) Fast Zoom Key
【ZOOM FAST +】：Zoom in at fast speed
【ZOOM FAST -】：Zoom out at fast speed
(13) Manual Focus Mode
【MANUAL FOCUS】：Start manual focus function
【FAR】：Manually far focus button, clearer for the
distant objects, loose finger to stop.
【NEAR】：Manually near focus button, clearer for
the nearby objects, loose finger to stop.
(14) 【AUTO FOCUS】：Auto Focusing Button
ATTENTION
1. If there is an object between remote control and camera
sensor, the camera will not respond. Please make sure the
remote control is aimed directly at the sensor during operation.
2. L/R SET and Menu keys are not applicable for this model.
3. Fast zoom key, slow zoom key, manual and auto focus keys
not applicable for fixed focus model.

7
Common Operations Introductions
1. Camera Select
Refer to the dial-up at the back of camera and choose
camera address number that you want to control（1-3）。
2. Camera Direction Control
Turning up
Turning down
Turning to left
Turning to right
*Note: Press direction key to move the camera. Press the
direction key when you need to change the angle. If you
want to move the camera slowly, just click the direction
key; If you want to move the camera fast at a large scale,
just long-press the button.
1 2 3
HOME

8
3. Camera Focusing Mode Control
【AUTO】Switch the focus mode to AUTO
【MANUAL】Switch the focus mode to MANUAL
【FAR】Far focus manually
【NEAR】Near focus manually
4. Camera Zoom Control
Press any one of the 4【ZOOM 】
to make the zoom functioning.
These 4 keys are not applicable
for fixed focus camera.
5. Preset Setup, Call, Cancel
(1) Reserve Preset: Press【PRESET】
then press one of the number（1-9）to
reserve a preset that correspond to the
NUMBER.
*Note: you can setup 9 presets at most by the remote control.
(2) Call Preset: Press the NUMBER（1-9）directly to call the-
reserved preset.
*Note: It won’ t work if there’ s no preset reserved in the
corresponded number.
(3) Remove Preset: Press【RESET】, then press one of the
numbers（1-9）to remove a preset that correspond to the
NUMBER.
MANUAL AUTO
FOCUS
+
-
+
-

9
Camera Menu Setup
Menu Description
Operate remote control, press【MENU 】to enter main menu
of video camera;
Level I Menu - MAIN MENU：
Level II Menu - Image:
HDMI output: Support 1080P60/50/30/25, 720P60/50, 1080i 60/50.
Mirror: Support Off /Left/Right/Up/Down image adjust.
System
Lens
Display
Off
Mirror
Exposure
Wb
ImageE.n
HDMI Output 1080P50

10
Level III Menu -Exposure
Exposure Mode: Support Auto/Manual mode.
Shutter priority: adjust the shooting speed.
Level III Menu -WB
WB Mode : Support Auto / Manual mode.
Level III Menu -Image
Enhancement
Exposure
Mode Ae
Shutter
Ae
Me
Awb
Mode
Awb
Mwb
WB
Image Enhancement
Denoise
Sharpen
Gamma
Defog
Sat
Col Tone
VoCsc
Drc
Dci

11
Denoise: 2D noise reduction /3D noise reduction switch
Sharpen: Sharpness adjustment function
Gamma: Gamma adjust switch
Defog: Defogging: the defogging strength is calculated automatically
according to the manual/automatic specified strength coefficient.
Sat: Adjust the image color effect.
Col Tone: Color tone adjustment interface. The video output result is
independent of the color temperature.
VoCsc: VD outputs brightness values, hue values, saturation values,
and contrast values.
Drc: Dynamic range adjustment
Dci: Adjust image contrast and brightness dynamically
Level II Menu - Display
Language: Support Chinese/English
Level II Menu - Lens
English
Language
Off
ZoomSav
4.0M
Af--R
Af
Mf/Af
<

12
Focus mode: Support auto and manual 2 modes
Range of focus: Determined by the lens used in the model.
Zoom save: When the camera is turned on, restarting the
camera will initialize to the position which was shut down in last time.
Level II Menu –System
System info: Firmware version and time
Exit Type: Save / Not save / Default
(Select here to determine to save all parameters been adjusted or not.)
Level III Menu -System info
Dial-up:
1.Dial-up ON/OFF set
SW1 SW2
1
ON
2
3
4
DIP
5 6
1
ON
2
3
4
DIP
5 6
System
SYSInfo
Exit Type Save
09:41:43
2018-12-19
FTZH108-BU
FwVer

13
2.Dial-up SW1(1,2,3,4,5,6): Baud rate set
SW1
PTZ Add.
DIP-1
DIP-2
DIP-3
DIP-4
DIP-5
DIP-6
1
ON
OFF
OFF
OFF
OFF
OFF
2
OFF
ON
OFF
OFF
OFF
OFF
....
64
ON
ON
ON
ON
ON
ON
3.Dial-up SW2(1/2/3): Protocol set
SW2
Protocol
DIP-1
DIP-2
Baud
DIP-3
VISCA
OFF
OFF
9600
OFF
PELCO-D
OFF
ON
38400
ON
PELCO-P
ON
OFF
4.Dial-up 3 IR transfer (IR PASS), DIP-4 reserve
IR Add.
DIP-5
DIP-6
DIP-4
All
OFF
OFF
RESERVE
1
OFF
ON
2
ON
OFF
3
ON
ON
PS: RS-485 and RS232 Pins distribution
1、Control Interface
(1) RS485 Interface Distribution
(2) RS-232 Interface Distribution
PIN NUM
FUNCTION
A
DTR IN+(connect to RS-485)
B
DSR IN+(connect to RS-485)

14
Troubleshooting
-The video of camera cannot be displayed on the screen
-Check the power, data, and video connections
-Camera does not Pan, Tilt or zoom.
-Menu was displayed on monitor –exit menu and retry
-Image quality is poor while using in low-light conditions
-Press【BACK LIGHT】on remote control or menu (ON/OFF) to adjust backlight effect
-Remote control works intermittently or not at all
-Check batteries
-Choose the correct “IR select” number to match camera
-Ensure remote is within 15m of camera
-Ensure there are no obstructions between remote control and camera sensor
-Aim at the sensor on the front of the camera
-USB interface is not identifiable
-Check USB cable and extension cable are securely connected
-Connect to another USB interface and try again.
-No image after HDMI interface connects
-Check the HDMI cable
-Verify the video format is compatible with display device
-Recommended cable length 30m or less
-Control via RS232/RS485 is not responding
-Make sure camera and PC are properly connected. (Reference to RS-422/485 and RS232
Pins distribution in page 16.)
-Can camera be mounted to the wall?
-Yes. Camera comes with ceiling mount, wall mount or tripod brackets sold separately.

Warranty
BZBGEAR wants to assure you peace of mind. All BZBGEAR cameras and
camera-related products include our Stress-Free Three-Year Warranty.
For complete warranty information, please visit BZBGEAR.com/warranty.
For questions, please call 1.888.499.9906 or email [e-mail].
Mission Statement
BZBGEAR manifests from the competitive nature of the audiovisual industry
to innovate while keeping the customer in mind. AV solutions can cost a pretty
penny, and new technology only adds to it. We believe everyone deserves to
see, hear, and feel the advancements made in today’s AV world without
having to break the bank. BZBGEAR is the solution for small to medium-sized
applications requiring the latest professional products in AV.
We live in a DIY era where resources are abundant on the internet. With that
in mind, our team offers system design consultation and expert tech support
seven days a week for the products in our BZBGEAR catalog. You’ll notice
comparably lower prices with BZBGEAR solutions, but the quality of the
products is on par with the top brands in the industry. The unparalleled
support from our team is our way of showing we care for every one of our
customers. Whether you’re an integrator, home theater enthusiast, or a do-it-
yourselfer, BZBGEAR offers the solutions to allow you to focus on your project
and not your budget.
All the contents in this manual and its copyright are owned by BZBGEAR. No one is permitted to
imitate, copy, or translate this manual without BZBGEAR’s permission. This manual contains no
guarantee, standpoint expression or other implies in any form. Product specification and
information in this manual is for reference only and subject to change without notice.
All rights reserved. No reproducing is allowed without acknowledgement.