BZB Gear BG-EPTZ-AF User manual

BG-EPTZ-AF
4K UHD USB 3.0 ePTZ Camera with Auto-Framing Function
User Manual

BZBGEAR BG-EPTZ-AF PRODUCT MANUAL
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 2

BZBGEAR BG-EPTZ-AF PRODUCT MANUAL
TABLE OF CONTENTS
Statement 4
Safety Precaution 4
Introduction 5
Features 5
Packing List 5
Technical Specifications 6
Camera Overview 7
Remote Control 9
Menu Introduction 12
Maintenance and Troubleshooting 16
Application Example 17
Tech Support 18
Warranty 18
Mission Statement 19
Copyright 20
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 3

BZBGEAR BG-EPTZ-AF PRODUCT MANUAL
Statement
Please read these instructions carefully before connecting, operating, or configuring this
product. Please save this manual for future reference.
Safety Precaution
●To prevent damaging this product, avoid heavy pressure, strong vibration, or immersion
during transportation, storage, and installation.
●The housing of this product is made of organic materials. Do not expose to any liquid,
gas, or solids which may corrode the shell.
●Do not expose the product to rain or moisture.
●To prevent the risk of electric shock, do not open the case. Installation and maintenance
should only be carried out by qualified technicians.
●Installation and use of this product must strictly comply with local electrical safety
standards.
●Do not use the product beyond the specified temperature, humidity, or power supply
specifications.
●This product does not contain parts that can be maintained or repaired by users.
Damage caused by dismantling the product without authorization from BZBGEAR is not
covered under the warranty policy.
●Do not turn the camera head manually. Doing so may result in mechanical damage.
Camera should only be placed on a stable horizontal surface and cannot be installed at
an angle.
●Make sure there are no obstacles within the camera’s rotational range when installing.
Never power on before installation has been completed.
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BZBGEAR BG-EPTZ-AF PRODUCT MANUAL
Introduction
The BG-EPTZ-AF is a 4K UHD ePTZ video conference camera. It is built with AI functionality
to automatically detect and frame all participants in a meeting. It also utilizes advanced ISP
processing algorithms that provide vivid images with even brightness, strong color layering,
high resolutions, and fantastic color rendition. Easy to install and maintain, the BG-EPTZ-AF
is a stable and reliable camera great for small conference rooms.
Features
●4K UHD: It employs one 1/2.5-inch, 8 million pixels high quality CMOS sensor;
provides 4K@ 30fps MJPG
●EPTZ: EPTZ and 4X digital Zoom
●Built-in pickup: Includes 2 built-in microphones. A noise suppression algorithm
ensures your voice is perfect. The effective pickup distance is up to 5 meters.
●Dual stream output: The USB3.0 port supports main stream and sub-stream output
at the same time.
●Auto framing: With an excellent facial detection algorithm, this camera automatically
adjusts the zoom according to the number of people in the meeting to capture as
many as possible in frame.
●Wide view angle without distortion: 120° super wide view angle lens
●Low Noise and High SNR: Low Noise CMOS effectively ensures high SNR of video.
Image is still clear even under low light conditions.
●Multiple Installation Options: Equipped with molded clamp, it is easy to install on
any devices, such as LCD screens, PCs, tables, or tripods.
●Easy to Use: No need to download proprietary software or drivers. USB Plug and
play.
Packing List
●1x BG-EPTZ-AF Camera
●1x Remote control
●1x USB3.0 cable
●1x User Manual
●1х Quick Start Guide
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BZBGEAR BG-EPTZ-AF PRODUCT MANUAL
Technical Specifications
Camera Parameters
Image Sensor
1/2.5" High Quality 4K CMOS Sensor
Effective Pixels
8.28MP 16:9
Video output port
1x USB 3.0, Type B, support audio output over USB 3.0
Audio input
2 built-in MIC pickups
Video Format
Mainstream: 3840x2160p@30Hz, 1920x1080p@30Hz/25, 1280x720p@30Hz/25, etc.
Sub-stream: 1280x720p@30Hz/25, 640x480p@30Hz/25, 320x172p@30Hz/25, etc.
View Angle
126°(D)/120°(H)/85°(V)
Lens
f=2.72mm
Aperture
F2.5
Digital zoom
4X
Min Illumination
0.1Lux (F1.8, AGC ON)
DNR
2D & 3D DNR
Ultra-low illumination
On/off
White Balance
Auto / Manual/ One Push/ 3000K/ 3500K/ 4000K/ 4500K/ 5000K/ 5500K/ 6000K/ 6500K/
7000K
Focus
Auto / Manual / One push Focus
Exposure
Auto / Manual
Auto framing
On/off/sensitivity
Backlight compensation
On/off
Dual stream
On/off
SNR
≥50dB
USB Features
Operating Systems
Windows 7 (1080p at the most), Windows 8.1, Windows 10, macOS™ 10.10 or higher,
Linux (Require to support UVC)
Video Compression format
YUY2, MJPG, H.264, H.265
Audio over USB 3.0
Support
USB communication protocol
UVC, UAC
PTZ control
Support EPTZ
Hardware requirement
2.4 GHz Intel@ Core 2 Duo processor or higher, 2GB RAM or more, USB 2.0 /USB 3.0 port
(USB 3.0 is needed for 4K)
Other Parameters
Input Voltage
5V
Input Current
1A (Max)
Power consumption
5W (Max)
Store Temperature
-10°C~+60°C
Store Humidity
20%~90%
Working Temperature
-10°C~+50°C
Working Humidity
20%~80%
Dimensions (WxHxD)
222 x 93 x 57mm
Weight
1.17 lbs [0.53kg]
Application
Indoor
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BZBGEAR BG-EPTZ-AF PRODUCT MANUAL
Camera Overview
Camera Interfaces
1. Camera Lens
2. Bracket
3. Built-in MIC
4. Tripod fixing hole
5. Positioning hole
6. USB: Connect the USB 3.0 type B cable to a PC for plug & play connectivity for any
conferencing service like Skype or Zoom.
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BZBGEAR BG-EPTZ-AF PRODUCT MANUAL
Camera Operation
1. Product Installation: The camera can be installed on an LCD screen, the top of a
computer, or placed directly on a desk or tripod.
2. Connect camera via USB cable to computer, video conference terminal, or other
USB input device. Sign into your desired video conferencing software and select the
camera as the video device to activate image output.
Camera Dimensions
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BZBGEAR BG-EPTZ-AF PRODUCT MANUAL
Remote Control
Keys Instruction
1. Standby Key（not supported currently）
The camera enters standby mode if the power button is
pressed for 3 seconds. Press and hold power for 3
seconds to wake up the camera and it will perform the
system self-check again and return to the HOME position
(If preset (0) position is set, the camera will return to the
preset (0) position).
2. Camera Address Selection
Select the camera address
3. Number Key
Set or call 0-9 presets
4. */# Keys
Key combination use
Long Press (5s) “SET” + “*” at the same time until the
controller light turns on. Power on the camera again and it
will successfully pair with the controller.
Long Press (5s) “SET” + “*” until the controller light turns
on. Power on the camera again and it will cancel pairing
with the controller.
5. Focus Control Key
This camera does not support manual focus control.
6. Zoom Control Key
Manual zoom only functions when the auto-framing feature
is disabled.
7. Set or Clear Preset key:
Set Preset: Set preset key + 0-9 number key
Clear Preset key: Clear preset key + 0-9 number key
8. Electronic Pan/Tilt Control Key
Press Key : Up
Press Key : Down
Press Key : Left
Press Key : Right
“HOME” Key: Return to the middle position or enter into
the sub-menu
9. BLC Control Key
Backlight ON / OFF: Turn on or off the back light
10. Menu Setting
Open or close the OSD menu
Enter / exit the OSD menu or return to the previous menu
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BZBGEAR BG-EPTZ-AF PRODUCT MANUAL
11. Address Setting
【*】+【＃】+【F1】: Camera Address No.1
【*】+【＃】+【F2】: Camera Address No. 2
【*】+【＃】+【F3】: Camera Address No. 3
【*】+【＃】+【F4】: Camera Address No. 4
12. Key Combination Functions
1) 【#】+【#】+【#】: Clear all presets
2) 【*】+【#】+【6】: Restore factory defaults
3) 【*】+【#】+【9】: Flip switch
4) 【*】+【#】+【4】: Menu set to English
5) 【*】+【#】+【3】: Menu set to Chinese
6) 【*】+【#】+【0-9】: Switch video format
7) 【*】+【#】+ Manual: Restore the default username, password, and IP address
Applications
Power on the camera, press the “ SET ” and “ * ” keys together for 5 seconds, the indicator
light will be on. Then release the button and power on the camera again when the light is
flashing. The pairing process will be complete when the indicator light stops flashing. Then
users can control the pan/tilt/zoom, set and call preset positions via the wireless remote
controller.
Key Instruction:
1) In this manual, “press the key” means a click rather than a long-press, and a special
note will be given if a long-press for more than one second is required.
2) When a key-combination is required, do it in sequence.
For example, “ 【*】+【#】+ 【F1】”means press“【*】”first and then press“【#】” and last
press“【F1】”.
1. Camera Selection
Select the camera address to control.
2. Pan/Tilt Control
Up: press ▲Down: press ▼
Left: press ◀Right: press ▶
Back to middle position: press“【HOME】”
Press and hold the up/down/left/right key, the pan/tilt
movements will move from slow to fast, until it gets to the
endpoint. It will stop as soon as the key is released.
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BZBGEAR BG-EPTZ-AF PRODUCT MANUAL
3. Presets
1) Preset setting: to set a preset position, the users
should press the “【SET PRESET】” key first and then press
the number key 0-9 to set a relative preset,
Note: 10 preset positions in total are available by remote
controller.
2) Preset calling: Press a number key 0-9 directly to call
a relative preset.
Note: Nothing will happen if a relative preset position is not
set.
3) Preset clearing: to clear a preset position, the user
can press the “【CLEAR PRESET】” key first and then press
the number key 0-9 to clear the relative preset;
Note : press the“【#】” key three times continually to clear all
the presets.
4. Zoom Control
ZOOM IN: press “+“ key
ZOOM OUT: press “-” key
Note : Manual zoom control only functions when the
auto-framing feature is disabled!
5. Focus Control
Focus (near):Press “【focus+】” key (Valid only in manual focus
mode)
Focus (far): Press “【focus-】”key (Valid only in manual focus
mode)
Auto Focus: yes
Manual Focus: yes
Press and hold the key, the focus adjustment will continue
until the key is released.
6. Address Setting
【*】+【＃】+【F1】:Camera Address No. 1
【*】+【＃】+【F2】:Camera Address No. 2
【*】+【＃】+【F3】:Camera Address No. 3
【*】+【＃】+【F4】:Camera Address No. 4
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BZBGEAR BG-EPTZ-AF PRODUCT MANUAL
Menu Introduction
Main Menu
When using MJPG/ H.264 / H.265 compression, press 【MENU】key to display the menu,
using the up and down arrows to point at or highlight the selected items.
Language: press 【← →】key to select
Language
Setup Setting
Move the pointer to SETUP in the Main Menu, click the【HOME】and enter the (SETUP SET)
as follows:
Image Style: Default/ Conference/ Clear/
Bright/ Soft Options
Dual: open/close
Auto Zoom: open/close, sensitivity 0-7
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BZBGEAR BG-EPTZ-AF PRODUCT MANUAL
Exposure Setting
Move the pointer to EXPOSURE in the Main Menu, click the【HOME】and enter the
(EXPOSURE SET) as follows:
Mode : Auto, Manual, Shutter priority, Iris
priority and Brightness priority.
EV : On/Off (only available in auto mode)
Compensation Level: -7~7 (only available in
auto mode when EV is ON)
BLC: ON/OFF for options (only available in
auto mode) Dynamic range: adjustable
items: 1 ~ 8, close
Anti-Flicker: OFF/50Hz/60Hz for options
(only available in Auto/Iris priority/Brightness
priority modes)
Gain Limit: 0~15 (only available in Auto/ Iris
priority /Brightness priority mode)
WDR: Off, 1~8
Color Setting
Move the pointer to COLOR in the Main Menu, click the【HOME】and enter the (COLOR SET)
as follows:
WB Mode: Auto, Manual, One Push, 3000K,
3500K, 4000K, 4500K, 5000K, 5500K,
6000K, 6500K, 7000K
RG Tuning: -10~10 (only available in
Manual mode)
BG Tuning: -10~10 (only available in
Manual mode)
Red Gain: 0~255 (only available in Manual
mode)
Blue Gain: 0~255 (only available in Manual
mode)
Saturation: 60%, 70%, 80%, 90%, 100%,
110%, 120%,130%, 140%,150%, 160%,
170%, 180%, 190%, 200%
Hue: 0~14
AWB Sensitivity: high/middle/low (only available in Manual mode)
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BZBGEAR BG-EPTZ-AF PRODUCT MANUAL
5. Image Setting
Move the pointer to IMAGE in the Menu, click the【HOME】and enter the (IMAGE) as follows,
Brightness: 0~14
Contrast: 0~14
Sharpness: 0~15
Flip-H: On/Off
Flip-V: On/Off
B&W Mode: color, black/white
Gamma: default, 0.45, 0.50, 0.55, 0.63
DCI: Dynamic Contrast: Off,1～8
6. Focus Setting
This camera supports autofocus only; there is no manual adjustment possible.
7. Noise Reduction Setting
Move the pointer to NOISE REDUCTION in the Menu, click the【HOME】and enter the
(NOISE REDUCTION) as follows,
2D Noise Reduction: Auto, close, 1~7
3D Noise Reduction: Close, 1~8
Dynamic Hot Pixel: Close, 1~5
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BZBGEAR BG-EPTZ-AF PRODUCT MANUAL
8. Version
Move the pointer to VERSION
9. Restore Default
Move the pointer to RESTORE DEFAULT in the Main Menu, click 【HOME】and enter
RESTORE DEFAULT as below:
Restore default: Yes/No for options. (the
video format and color style won’t be
restored)
Note: If the address of the former remote is
not 1 but another one such as 2, 3, or 4 the
corresponding camera address will restore
to 1 when all parameters or system
parameters are restored. User should
change the remoter address to be 1 (press
No.1 according to the camera so to get
normal operation)
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BZBGEAR BG-EPTZ-AF PRODUCT MANUAL
Maintenance and Troubleshooting
Camera Maintenance
1) Please disconnect the camera if it is not used for a long time.
2) Use soft cloth or tissue to clean the camera cover.
3) Wipe it with a soft, dry cloth when cleaning the camera lens. Wipe it gently with a
mild detergent if needed. Do not use strong or corrosive detergents to avoid
scratching the lens and affecting the image;
Troubleshooting
1) No video output
a. Check whether the USB cable is securely connected and power indicator light is
ON.
b. Verify camera completes self-check after reboot.
c. Restart PC
d. Check whether the camera is recognized by the computer.
2) Intermittent Image
a. Check the USB cable and connection.
3) Image dithering while zooming in or out
a. Verify the camera is securely mounted
b. Check for any devices near the camera that may transmit vibration
4) Remote control does not work
a. Repeat pairing of the camera and the wireless remote control.
b. Set the camera address to 1 (address reverts to 1 after restoring factory defaults)
c. Check batteries
d. Verify camera is in normal operating mode (see Table 2.2 and Table 2.3)
e. Exit the menu, the menu only displays under MJPG/H.264/H.265 compression
format.
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BZBGEAR BG-EPTZ-AF PRODUCT MANUAL
Application Example
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BZBGEAR BG-EPTZ-AF PRODUCT MANUAL
Tech Support
Have technical questions? We may have answered them already!
Please visit BZBGEAR’s support page (bzbgear.com/support) for helpful information and
tips regarding our products. Here you will find our Knowledge Base
(bzbgear.com/knowledge-base) with detailed tutorials, quick start guides, and step-by-step
troubleshooting instructions. Or explore our YouTube channel, BZB TV
(youtube.com/c/BZBTVchannel), for help setting up, configuring, and other helpful how-to
videos about our gear.
Need more in-depth support? Connect with one of our technical specialists directly:
Phone
1.888.499.9906
Email
[e-mail]
Live Chat
bzbgear.com
Warranty
BZBGEAR Pro AV products and cameras come with a three-year warranty. An extended
two-year warranty is available for our cameras upon registration for a total of five years.
For complete warranty information, please visit bzbgear.com/warranty.
For questions, please call 1.888.499.9906 or email [e-mail].
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 18

BZBGEAR BG-EPTZ-AF PRODUCT MANUAL
Mission Statement
BZBGEAR is a breakthrough manufacturer of high-quality, innovative audiovisual equipment
ranging from AVoIP, professional broadcasting, conferencing, home theater, to live streaming
solutions. We pride ourselves on unparalleled customer support and services. Our team
offers system design consultation, and highly reviewed technical support for all the products
in our catalog. BZBGEAR delivers quality products designed with users in mind.
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BZBGEAR BG-EPTZ-AF PRODUCT MANUAL
Copyright
All the contents in this manual and its copyright are owned by BZBGEAR. No one is allowed
to imitate, copy, or translate this manual without BZBGEAR’s permission. This manual
contains no guarantee, standpoint expression or other implies in any form. Product
specification and information in this manual is for reference only and subject to change
without notice.
All rights reserved. No reproducing is allowed without acknowledgement.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 20