C-Tel CPS-Z User manual

Chap 1 Brief Introduction & Features..............................................................................................................................................3
1.1 System Overview................................................................................................................................................................3
1.2 Features ..............................................................................................................................................................................3
Chap 2 Installation & Connection....................................................................................................................................................4
2.1 System Appearance ............................................................................................................................................................4
2.2 Technical Parameter............................................................................................................................................................5
2.3 Attention.............................................................................................................................................................................5
2.4 Warning ..............................................................................................................................................................................5
2.5 Installation procedure.........................................................................................................................................................6
2.5.1 Connecting C.O. lines & extensions to the unit:......................................................................................................6
2.5.2 Zero-load power-on inspection:...............................................................................................................................6
2.6 Direct Access when Power Failure.....................................................................................................................................6
Chap 3 System programming...........................................................................................................................................................7
3.1 Before programming ..........................................................................................................................................................7
3.2 Basic Command..................................................................................................................................................................7
3.2.1 Enter into System Programming Status...................................................................................................................7
3.2.2 Flash Time Setting...................................................................................................................................................8
3.2.3System Return to Default Setting.............................................................................................................................8
3.3 Enable/Disable C.O. Lines .................................................................................................................................................8
3.3.1 EnableAll C.O. Lines..............................................................................................................................................8
3.3.2 DisableAll C.O. Lines.............................................................................................................................................9
3.3.3 Enable No. M C.O. Line （except 108）...............................................................................................................9
3.3.4 Disable No.M C.O. Line (except 108).....................................................................................................................9
3.4 Setting Operating mode (except 108).................................................................................................................................9
3.4.1 SettingAuto-attendant Mode (OGM) forAll C.O. Lines........................................................................................9
3.4.2 Setting Operator Mode forAll C.O. Lines.............................................................................................................10
3.4.3 SettingAuto-attendant Mode (OGM) for Certain C.O. line..................................................................................10
3.4.4 Setting Operator Mode for Certain C.O. line.........................................................................................................10
3.5 OGM (Outgoing Message) (except 108)..........................................................................................................................11
3.5.1 OGM (Outgoing Message) Recording...................................................................................................................11
3.5.2 Monitoring the recorded OGM..............................................................................................................................11
3.6 Monitoring the Holding Music (except 108)....................................................................................................................11
3.7 Setting Operator and Ring Ext..........................................................................................................................................12
3.7.1 Setting Operator （except 108）.........................................................................................................................12
3.7.2 Assign Ringing Extensions for Certain C.O. Line.................................................................................................12
3.7.3 Disable Ringing Ext. for Certain C.O. Line ..........................................................................................................12
3.7.4 DisableAll Exts Ringing for Certain C.O. Line....................................................................................................12
3.8 Auto-attendant Mode no Answer Process (except 108)....................................................................................................13
3.8.1 Cut off C.O. Line...................................................................................................................................................13
3.8.2 Transfer to Operator...............................................................................................................................................13
3.9 Dialing-out Mode Setting.................................................................................................................................................13
3.9.1 Set Indirect-Dialing-Out Mode forAll Exts..........................................................................................................13
3.9.2 Set Indirect-Dialing-Out Mode for Certain Ext.....................................................................................................13
3.9.3 Set Direct-Dialing-Out Mode forAll Exts.............................................................................................................14
3.9.4 Set Direct-Dialing-Out Mode for Certain Ext. ......................................................................................................14
3.10 Call Restriction-Class Assignment.................................................................................................................................14
3.10.1 Class Assignment for All Extensions...................................................................................................................14
3.10.2 ClassAssignment for Certain Extension .............................................................................................................15
3.11 Setting Restriction Item (A/B)........................................................................................................................................15
3.11.1 Setting Restriction Item A....................................................................................................................................15
3.11.2 Clear Restriction Group of ItemA.......................................................................................................................16
3.11.3 ClearAll Restriction of Item A............................................................................................................................16
3.11.4 Setting Restriction Item B....................................................................................................................................16
3.11.5 Clear Restriction Group of Item B.......................................................................................................................17
3.11.6 Clear All Restriction of Item B............................................................................................................................17
3.12 Assign Special Calling-out Number...............................................................................................................................17
3.12.1 Assign Special Calling-out Number for Class 0..................................................................................................17
3.12.2 Clear Permission of Certain Group......................................................................................................................17

3.12.3 Clear All Permission............................................................................................................................................17
3.13 Calling Time Restriction Setting / Clear.........................................................................................................................18
3.13.1 Calling Time Restriction Setting .........................................................................................................................18
3.13.2 Clear Calling Time Restriction............................................................................................................................18
3.14 Allow Ext. to Use Certain C.O. Line / Restrict (except 108)..........................................................................................18
3.14.1 AllowAll Exts to Use Certain C.O. Line.............................................................................................................18
3.14.2 Allow Certain Ext. to Use Certain C.O. Line ......................................................................................................19
3.14.3 Restrict Certain Ext. to Use Certain C.O. Line....................................................................................................19
3.15 Flexible coding...............................................................................................................................................................19
3.15.1 Assign Extension Number (Freely Change the Exts. Number) ...........................................................................19
3.15.2 Restoring Original Extension Numbers...............................................................................................................20
Chap 4 Operating Instruction .........................................................................................................................................................21
4.1 Outward Call ....................................................................................................................................................................21
4.1.1 Outward Dialing 9 First (or Dialing Directly).......................................................................................................21
4.1.2 Outward Call by Choosing a Certain Line（except 108）...................................................................................21
4.1.3 Automatically Callback when Busy（except 108）.............................................................................................22
4.2 Intercom Call....................................................................................................................................................................22
4.2.1 Intercom Call at Indirect-Dialing-Out Mode.........................................................................................................22
4.2.2 Intercom Call at Direct-Dialing-Out Mode ...........................................................................................................22
4.3 Answering call..................................................................................................................................................................23
4.3.1 Answering Calls at Operator Mode .......................................................................................................................23
4.3.2 Answering Calls at Auto-attendant Mode（except 108）.....................................................................................23
4.3.3 Call Pick Up ..........................................................................................................................................................23
4.4 C.O. Line Reservation (except 108).................................................................................................................................23
4.5 Call Transfer.....................................................................................................................................................................24
4.6 Secretary Function (Outgoing Call Transfer Function)....................................................................................................24
4.7 Three Way Conference (1 C.O. Line and 2 Exts).............................................................................................................25
4.8 Call Forwarding (except 108)...........................................................................................................................................25
4.8.1 Setting Call Forwarding Directly...........................................................................................................................25
4.8.2 Clear Setting Call Forwarding Directly.................................................................................................................25
4.8.3 Call Forwarding When Ext is Busy or Nobody Available.....................................................................................26
4.8.4 Clear Setting Call Forwarding When Ext is Busy.................................................................................................26
4.9 Inquiry Functions (except 108).........................................................................................................................................26
4.10 Call All Extension (except 108)......................................................................................................................................26
4.11 Priority Access and Monitoring......................................................................................................................................27
4.12 Connect with Operator Directly (except 108).................................................................................................................27
4.13 Setting Don’t Disturb / Clear (except 108).....................................................................................................................27
4.13.1 Setting Don’t Disturb...........................................................................................................................................27
4.13.2 Clear Don’t Disturb .............................................................................................................................................27
Chap 5 Maintenance & Troubleshooting........................................................................................................................................28
5.1 Outgoing calls can’t be made ...........................................................................................................................................28
5.2 Outside calls can’t dial in .................................................................................................................................................28
5.3 Intercom can’t be made ....................................................................................................................................................28
Chap 6 Glossaries...........................................................................................................................................................................29
Chap 7 Default Settings..................................................................................................................................................................29
Chap 8 System Programming & Operation Instruction..................................................................................................................30
8.1 Index of Basic Operation..................................................................................................................................................30
8.2 Index of system programming..........................................................................................................................................31
2

Chap 1 Brief Introduction & Features
1.1 System Overview
With its design and manufacture according to G.712 and G.732 protocols of CCITT, the system integrates virtues of
various KTSs with advanced functions of PABX, and has unique advantage in innovation. As a type of new generation with
over 50 powerful functions for business and management, it has wide application in offices, enterprises, hotels……etc. In a
word, it is a ideal equipment for users to better communication conditions, improve work efficiency, control call fee payment,
and make office intelligent come true.
1.2 Features
1. Top-quality elements of system hardware, ISO 9000 standard, excellent circuit design. So a complete system is
of advanced technology and high integrated level.
2. Programming can be made by regular phone
3. Other normal functions:
●DirectAccesswhenPowerFailure ● Ringing Identify
●MemoryProtectwhilePowerOff ● CallPickup
●Call Transfer ● Music on holding
●FlashTimeChoice ● Outgoing Call Transfer
●Auto/Operator Mode （except 108）● Three Way Conference
●OutgoingMessageRecording (except108) ● C.O. Line Reservation（except 108）
●CallForwarding (except108) ●Operator Setting（except 108）
●AutoReportExt.Num(except108) ●Ringing Ext. Assign
●CallAllExtensions (except108) ●Multiple Dial-out Mode
●Priority Access and Monitoring ● Call Restriction Class
●DonotDisturb (except108) ● Assign Special Call out Number
●C.O.LineBooking(except108) ● Call Duration Control
● C.O.LineCallerID ● C.O. Line Group (Assign Ext. to C.O.)
● RemoteProgramming ●Flexible Coding (Change Ext. No.)
3

Chap 2 Installation & Connection
Before Installation
For easy and quick installation and connection, it is strongly recommended that the user read and follow the following
instruction carefully so as not to damage the system accidentally by incorrect operation.
2.1 System Appearance
Front View
Rear View
206 Rear View
308 Rear View
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2.2 Technical Parameter
Power Supply Voltage ----------------AC 220V or AC 110V, 50-60Hz
Power Dissipation ----------------------≤20VA
Exchange Mechanism-----------------Analog spatial division
Type of Telephone-----------------------Dual Tone Multi-Frequency
Communications Lines------------------108---2（1 for Ext.,1 for CO line）; 206---3; 308---7
IC Power Supply ------------------------±5V
Distortion ---------------------------------≤10%
Ringing Voltage -------------------------AC 70V±10% 50HZ
Crosstalk Attenuation -----------------≧70 dB
Transmission Loss---------------------- 0.37 dB
2.3 Attention
Please pay attention to the important items of installation:
1. The telephone exchange shall be installed in a stable indoor place with dry, ventilated environment. (Temperature
Range: 0-45 , Humidity Range: 20%℃-80%.Avoid straight sun shine or in the environment of flammable or caustic gas.)
Special telephone wire is preferable.
2. A marginal space around the exchange should be remained for heat sink, inspection and maintenance of the system.
3. A wall bore is available at the underside of mainframe for wall installation. Desk installation is also admitted. But the
contact of wall bolt and circuit board inside the mainframe should be avoided.
4. Please keep the exchange away from other equipment producing large electromagnetic disturbance (such as motor
and large transformer).
5. None of the wiring of any extension should share the pipeline with power supply or antenna. Neither should the
extension be close to antenna for air broadcasting (including short-wave).
6. Avoid damaging the power-supply cable. Keep it away from water. Encountering the leakage of water cut off the power
immediately.
7. Please don't impact or shake the exchange at any situation. Don't remove the exchange in working status.
8. If the wiring pipeline of the extension is disturbed by electromagnetic wave while substitution is unavailable in site,
special insulating wire for communication is suggested for substitution, also, the insulating net of which should be
grounded.
2.4 Warning
1. The wiring should not be done in thundering.
2. Avoid using telephone in thundering.
3. Please don't use the telephone in flammable and leaking gas environment.
4. Unless the equipment is disconnected, please don't touch the broken part of the wiring or any connection ends.
●Note: Lightning stroke is an accident, which will not be regarded as normal maintenance.
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2.5 Installation procedure
2.5.1 Connecting C.O. lines & extensions to the unit:
1. Please connect the monomer-crystal with EXT. line and C.O. line separately;
2. Make sure to avoid short circuit.
3. Connecting extensions according to the in-dilated extension positions and C.O. lines to the corresponding line
ports on the unit.
2.5.2 Zero-load power-on inspection:
1. The operation voltage of this product is AC220V or AC110V. Check out the voltage of local power supply. A UPS
backup is highly recommended.
2. Plug in the power supply line, indicating normal power supply and working state of the machine.
3. Pick up the handset of extension 11. A sharper internal dial tone indicates that the system is working normally. You
can start to setup operation now.
2.6 Direct Access when Power Failure
The C.O. lines will be connected direct to the special Exts automatically when the power failure. The No.1 C.O.
line will be connected to Ext. 11 and No.2 to Ext.12, No.3 to Ext.13, So you only can use the Three Exts as normal
phone with direct C.O. line (206: Only No.1 C.O. line can be connected to Ext.11 directly, i.e. No.2 C.O. line
cannot be connected directly when there is power failure.)
For example when someone call in with No.1 C.O. line at the time of power failure, the Ext.11 will ring, you can
only pick up Ext. 11 and talk with the caller.
6

Chap 3 System programming
3.1 Before programming
●All the programming must be carried out on the extension 11, 12, 13, 14; all the programming must
be into system programming status.
●All the extensions must be of dual tone multi-frequency phone.
●You are allowed to operate one by one, and end the process by simply pressing #. You don’t have to
hang up if something wrong occurs, you could press * to restart.
●If programming-extension (11,12,13,14) is in Direct-Dialing-Out mode, you need to press * to enter
the internal system, then start programming.
●When the setting is finished, a long beep indicates that the setting is done correctly and saved in the
system. If instead an array of short chirps is heard, that would indicate an error occurred in the setting.
You need to check it out and reset the system. It is only after the end of the long beeps you can
continue another system operation.
●You must use “enable C.O. lines” command according to the actual trunk lines before using this
product, if you don’t enable any C.O. line, the system will consider there is no C.O. line and doesn’t
auto detect C.O. line (In default setting: 108 is in Enable status;206/308 are in Disable status)
How to programming
At first you must according 3.2.1 instruction enter into system programming status, and then you can
begin to program as the following instruction.
3.2 Basic Command
3.2.1 Enter into System Programming Status
Format: # *
Example: For programming the system, you should enter # * first.
1. You are required to dial: *#* in the Direct-Dialing-Out mode.
2.In default setting, 108 is Direct-Dialing-Out mode and 206/308 is Indirect-Dialing-Out mode .
3. Programming telephone is EXT11, or EXT.12, or EXT.13, or EXT. 14
7

3.2.2 Flash Time Setting
Format: 00F #
F=1 ---------0.8s
F=2 ---------1.0s
F=3 ---------1.2s
F=4 ---------1.5s
F=5 ---------1.8s
Explanation: F means the flash time.
Description: For active the hold and divert operating use.
In default setting: F=2 (1.0s)
Example: Set the flash time to 1.2S
3.2.3System Return to Default Setting
Format: 0000 #
Description: The system will restart with the default factory setting.
The command has no effect on the status of enabling/disabling C.O. line.
3.3 Enable/Disable C.O. Lines
You must use these commands according to the actual trunk lines before using this
product!!! If you don’t enable any C.O. line, the system will consider there is no C.O. line and
doesn’t auto detect C.O. line!!!
3.3.1 Enable All C.O. Lines
Format: 0600#
Description: Enable all C.O. lines
8

In default setting: 108 is in Enable status; 206/308 are in Disable status
3.3.2 Disable All C.O. Lines
Format: 0610#
Description: Disable all C.O. lines
3.3.3 Enable No. M C.O. Line （except 108）
Format: 060M#
Explanation: M: C.O. line No. M = 1 - 3
Description: Enable the M C.O. line
Example: You have 308 model product, you want use C.O. line 1 and C.O. line 2, and the line 3 is not in use.
3.3.4 Disable No.M C.O. Line (except 108)
Format: 061M#
Explanation: M: C.O. line No. M = 1 - 3
Description: Disable the M C.O. line
3.4 Setting Operating mode (except 108)
3.4.1 Setting Auto-attendant Mode (OGM) for All C.O. Lines
Format: 1 0 #
Description: allows all the C.O. lines in Auto-attendant Mode (DISA --Direct Inward System Access status). In this mode,
Caller will hear the OGM recorded message, while all extensions are in MUTE mode
9