Calimar CMARSSG20-5 User manual

CMARSSG20-5
CMARSSG40-5
CMARSSG60-5
20,000 Gallon System
40,000 Gallon System
60,000 Gallon System
MODELS
OWNER’S MANUAL

2
This limited warranty is applicable to all“CALIMAR PLATINUM SYSTEMS”manufactured by SALINE GENERATING SYSTEMS,“CALIMAR PLATINUM”
Saltwater Chlorination systems installed for residential use. For purposes hereof, the term “residential use” shall be deemed to mean use of the Unit within
any pool installed for personal use at a single family home. USE OF CALIMAR PLATINUM SYSTEMS IN AN APPLICATION DEEMED COMMERCIAL WILL
VOID THE WARRANTY.
This limited warranty is subject to the following terms, conditions and exclusions:
1. This limited warranty shall only apply to the owner of the residence within which the Unit has been installed, including any successor owner of such
residence (referred to herein as the “Customer”), and is not transferable to any other assignee, transferee or other recipient of the Unit.
2. For any Unit installed for residential use, Saline Generating Systems (hereinafter referred to as“SGS”), warrants all“CALIMAR PLATINUM” parts (with the
exception of the O-ring, The Control Center plastic cover, labels, cell cap, and cell housing, which are normal replacement items and excluded from this
warranty) to be free from manufacturing defects in materials and workmanship for a period of ve years from date of purchase from SGS or an authorized
“CALIMAR PLATINUM” dealer, subject to the Customer’s satisfaction of its contribution obligation set forth in Paragraph 3, below (which applies only after the
second full year of the ve-year warranty period). All warranty claims are subject to the Customer's compliance with all applicable requirements set forth in
this limited warranty, including the Customer's obligation to ship the unit (with shipping charges prepaid) to SGS (as described in Paragraph 9, below).
3. In the rst year of the ve-year prorated warranty period, SGS will repair or replace any “CaliMar Platinum” parts in the Unit that are conrmed to have been
defective at no cost to the Customer. In year two of the ve-year prorated warranty period, SGS will repair or replace any "CaliMar Platinum" parts in the unit
that are conrmed to have been defective, cost of labor is not covered. In years three, four and ve of the warranty period, SGS will repair or replace any
“CaliMar Platinum” parts in the Unit that are conrmed to have been defective, provided the Customer shall be required to pay a portion, equal to the
Applicable Percentage (as determined below for each applicable year) of the Manufacturer’s Suggested Retail Price (MSRP) for the defective part being
repaired or replaced, as a condition precedent to SGS’obligation to repair or replace such defective part. The Applicable Percentage shall be determined as
follows:
Third Year of Five Year Warranty Period: Sixty Percent (60%) of MSRP
Fourth Year of Five-Year Warranty Period: Sixty Percent (60%) of MSRP
Fifth Year of Five-Year Warranty Period: Sixty Percent (60%) of MSRP
4. This limited warranty is solely for the replacement of defective parts as hereafter provided. SGS reserves the right to replace defective parts with new or
refurbished parts at its sole discretion. All warranty replacement parts furnished by SGS will carry a warranty against manufacturing defects for the greater
of: (i) one year from the date of installation, or (ii) the balance of the original ve-year warranty period on the part replaced. Failed “CaliMar Platinum”parts
must be returned to SGS for examination and replacement at purchaser’s sole cost and expense, to determine whether failure is due to manufacturer defect
or other cause.
5. This limited warranty is applicable only if the unit is installed, operated and maintained in accordance with the procedures outlined in the “CALIMAR
PLATINUM” Owner’s Manual. Failure to do so will void this limited warranty.
6. Pool water must be tested regularly in order to properly maintain its chemical balance, which is critical to proper operation of the unit. Problems
or equipment failures resulting from the failure to maintain pool water chemistry in accordance with guidelines set forth in the Owner’s Manual
will void the warranty. Customer releases SGS and holds SGS harmless from any and all claims attributable in whole or in part to their failure to comply with
the foregoing guidelines concerning maintenance of pool chemistry.
7. Without limiting the generality of any of the waivers contained within this limited warranty, this limited warranty applies only to equipment failures due to
manufacturing defects and explicitly does not apply to any injury, loss, damage, defect, or malfunction of the unit or failure to function caused by, or
attributable to, among other things, any of the following: low salinity, copper chemical damage, improper handling, improper storage, abuse, unauthorized
or improper installation, unsuitable application of the unit, lack of reasonable and necessary maintenance, winter freezing, operation not in accordance with
the “CALIMAR PLATINUM” Owner’s Manual, failure to follow all safety instructions or precautions, improper valve locations, excessive pressure, repairs made
or attempted by anybody other than SGS or one of its authorized representatives, or Acts of God. The determination of the cause of any failure shall be made
solely by SGS.
8. This limited warranty shall be void if Customer modies the Unit in any respect including, but not limited to the use of parts other than genuine CaliMar
Platinum parts.
9. SGS / CaliMar Platinum’ representative will repair or replace, at its option, a Unit or part proved to be defective within the warranty periods and under the
conditions of this limited warranty. This limited warranty is void if the Control Center has been tampered with (there are no user serviceable parts inside). The
Customer must arrange prepaid shipping for servicing of the warranted items or under SGS’ instruction after proper authorization (call 1-866-972-SALT). No
packages will be accepted without a SGS / CaliMar Platinum issued Returned Merchandise Authorization (RMA).
10. SGS is not responsible for (i) the removal of the Unit, (ii) damages due to such removal, (iii) any other expenses incurred in transporting the Unit (or parts
of the Unit) to or from an authorized SGS service center, nor (iv) the reinstallation of the repaired or replacement Unit or parts at Customer’s location. All such
costs shall be the sole responsibility of the Customer.
11. In no event shall SGS be liable for incidental or consequential damages of any nature or kind from damages to persons or property, including any
damage resulting from the use of the“CALIMAR PLATINUM” system with a substandard or improperly installed pool circulation system.
12. THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, AND ALL SUCH OTHER WARRANTIES ARE DISCLAIMED EXCEPT TO THE EXTENT OF ANY IMPLIED WARRANTY IMPOSED BY STATE
CONSUMER LAW WHICH MAY NOT BE WIAVED UNDER THE TERMS OF AN EXPRESS LIMITED WARRANTY. TO THE FULLEST EXTENT PERMITTED BY LAW, ANY
SUCH IMPLIED WARRANTY IMPOSED BY STATE CONSUMER LAW SHALL BE LIMITED IN DURATION TO ONE (1) YEAR FROM DATE OF PURCHASE.
13. Some states do not allow limitations on how long an implied warranty lasts, prohibit the exclusion or limitation of incidental or consequential damages,
or impose limitations on the scope of implied or express warranties (and the waivers therein) that may be inconsistent with the express limitations set forth
in this warranty. In such states, the above limitations may not apply to you, or their application to you may be limited. This limited warranty shall be
enforceable to the fullest extent permitted by applicable federal, state and local law. This limited warranty is valid only in the United States of America and
Canada, and does not apply to CALIMAR PLATINUM systems sold or installed in any other country.
Platinum Series Residential Warranty

Platinum Series Residential Warranty 2
Table of Contents 3
Safety Instructions and Precautions 4
System Sizing 6
How the Platinum Chlorinator Works 7
Water Preperations and Tips on Water Chemistry 7
Salt: When and How to Add It 9
Salt Convertion Table 10
Chlorinator Installation 11
Installation Preperation 12
Installation Procedures 13
Start-up Procedures 14
System Operation 15
System Maintenance 17
Troubleshooting 19
Complete Parts List 22
Table of Contents
3

Safety Instructions & Precautions
Congratulations on your purchase of a Platinum Saltwater Chlorinator. You
have made a wise decision and will benet from your chlorinator for many
years to come. Please take a moment to read through the entire manual
before installing your new unit. Your chlorinator must be installed and
operated as specied.
IMPORTANT SAFETY INSTRUCTIONS
1. READ AND FOLLOW ALL INSTRUCTIONS
2. WARNING – To reduce the risk of injury, do not permit children to use
this product unless they are closely supervised at all times.
3. WARNING – Risk of Electric Shock. Connect only to a grounding type
receptacle protected by a ground-fault circuit-interrupter (GFCI). Contact a
qualied electrician if you cannot verify the receptacle is protected by a
GFCI.
4. Do not bury cord. Locate cord to minimize abuse from lawn mowers,
hedge trimmers, and other equipment.
5. WARNING – To reduce the risk of electric shock, replace damaged cord
immediately.
6. WARNING – To reduce the risk of electric shock, do not use extension
cord to connect unit to electric supply; provide a properly located outlet.
7. [For swimming pool pumps with or without a maximum 3-foot (0.91-m)
cord] CAUTION – This [chlorinator] is for use with permanently installed
pools and may also be used with hot tubs and spas if so marked. Do not
use with storable pools. A permanently-installed pool is constructed in or
on the ground or in a building such that it cannot be readily disassembled
for storage and reassembled to its original integrity.
8. CAUTION – This product can form hazardous gas if not installed or
operated correctly.
4

Safety Instructions & Precautions
continued
SAVE THESE INSTRUCTIONS
ELECTRICAL HAZARD
• All Platinum systems are shipped from the factory wired for 220 Volts.
• To reduce risk of electrical shock make sure all power to pool equipment area is o prior
to any installation or removal of Platinum System components.
• Immediately replace damaged Control Center cord.
• Do not bury cord. Locate cord to minimize abuse from lawn mowers, hedge trimmers
and other equipment.
• Severe shock or injury will likely occur as a result of drill or drill cord coming in contact
with water. Never allow electric drill or cord to come in contact with water. Only plug drill
into a Class A (5 Millampere Trip) protected Ground Fault Circuit Interrupter (GFCI) in
accordance with the National Electrical Code Section 680 (USA ONLY). Please see your
drill owner’s manual for further safety precautions.
• Install the Control Center at least 10 feet from the inside walls of a pool to prevent any
possibility of the unit coming in contact with water.
• The Platinum Chlorinator has been designed with an internal electronic ow sensing
tab. This device automatically switches the power to the electrolytic cell “OFF”when the
water through the cell stops. To prevent cell damage and/or personal injury, do not in any
way interfere with this system which has been designed for your protection.
CHEMICAL USE HAZARD
• To avoid personal injury when working with pool chemicals, always wear rubber gloves
and eye protection, and work in a well-ventilated area. Use caution when choosing a
location to open and use chemicals as they may damage any surface to which they come
in contact.
• The addition of certain chemicals can reduce the eectiveness of chlorine. Always make
sure that proper residual chlorine levels are maintained to avoid personal injury.
• This product produces chlorine. Individuals with any type of chlorine sensitivity should
take the appropriate precautions to avoid injury or illness.
Important Notice: Attention Installer: This manual contains important information
about the installation, operation and safe use of this product. Before installing this
product, read and follow all warning notices and instructions which are included. This
information should be given to the owner and/or operator of this equipment.
WARNING: IMPORTANT SAFETY INSTRUCTIONS PERTAINING TO RISK OF FIRE,
ELECTRIC SHOCK, OR INJURY TO PERSONS. READ AND FOLLOW ALL
INSTRUCTIONS. Failure to follow safety warnings and instructions can result in severe
injury, death, or property damage. Call [phone] or go to www.calimarpool.com for
additional free copies of these instructions.
5

ACTUAL HEAD LOSS
.20 ft. H2O
.41 ft. H2O
1.54 ft. H2O
2.28 ft. H2O
3.71 ft. H2O
GPM
20
40
60
80
100
DESIGNED FLOW RATE
20%
40%
60%
80%
100%
When modifying any plumbing system, it is important to evaluate the total head loss, and
any impact that head loss may have on the design of an existing plumbing system. The
following chart will give specic head loss for the cell. If you have any questions, please
contact our customer service department for support.
*Correct sizing of a chlorine generator is subject to the specications of each body of water,
and should be carefully evaluated for best results. Where heightened chlorine demand
exists due to warmer climates, humidity, high bather load, water features and other
environmental factors, the maximum pool size should be reduced by at least 30%.
Produces up to .78 pounds of free chlorine per day to maintain
residential pools up to 20,000 gallons*.
Produces up to 1.35 pounds of free chlorine per day to maintain
residential pools up to 40,000 gallons*.
Produces up to 1.88 pounds of free chlorine per day to maintain
residential pools up to 60,000 gallons*.
CMARSSG20-5
CMARSSG40-5
CMARSSG60-5
System Sizing
6

8000 10000 12000 14000 16000 18000 20000 22000 24000 26000 28000 30000 32000 34000 36000 38000 40000
0266 334 400 466 533 600 637 733 800 867 933 1000 1067 1113 1200 1267 1335
200 253 315 380 443 507 570 633 697 760 823 887 950 1013 1076 1140 1203 1267
400 240 300 360 420 480 540 600 660 720 780 840 900 960 1020 1080 1140 1200
600 227 283 340 397 453 510 567 623 680 737 793 850 907 964 1020 1077 1135
800 213 266 320 374 427 480 533 587 640 693 747 800 853 907 960 1013 1067
1000 200 250 300 350 400 450 500 550 600 650 700 750 800 850 900 950 1000
1200 185 232 280 328 373 420 467 513 560 607 653 700 747 793 840 887 933
1400 171 215 260 305 347 390 433 477 520 563 607 650 693 737 780 823 867
1600 160 198 240 282 320 360 400 440 480 520 560 600 640 680 720 760 800
1800 147 182 220 258 293 330 367 403 440 477 513 550 587 523 660 697 733
2000 133 166 200 234 267 300 333 367 400 433 467 500 533 567 600 633 667
2200 120 150 180 210 240 270 300 330 360 390 420 450 480 510 540 570 600
2400 107 132 160 188 213 240 267 293 320 347 373 400 427 453 480 507 533
2600 93 116 140 164 187 210 233 257 280 303 327 350 373 397 420 443 466
2800 80 100 120 140 160 180 200 220 240 260 280 300 320 340 360 380 400
3000 67 84 100 116 133 150 167 183 200 217 233 250 267 283 300 317 333
3200 53 68 80 93 107 120 133 147 160 173 187 200 213 227 240 253 266
3400 40 50 60 70 80 90 100 110 120 130 140 150 160 170 180 190 200
3600 27 33 40 46 53 60 66 73 80 86 93 100 106 113 120 127 133
3800 13 16 20 23 26 30 33 36 40 43 47 50 53 57 60 63 67
4000 ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok
Approximate Pounds of Salt Required for 4,000 PPM in Pool
Salt Concentraon Before Addion (PPM)
Pool Size (Gallons)
Salt Convertion Table
10

The Platinum Chlorinator must be installed by a qualied pool professional or
certied electrician. If you have any questions or need assistance in nding a
qualied installer, please contact our tech support hotline at [phone] or
e-mail at: [email protected]om.
Your Platinum Chlorinator includes the following:
• 1 Control Center
• 1 Cell Housing
• 1 O-Ring
• 1 Jumper Wire
• 1 Electrolytic Cell with Cord and Cap
• 1 Mounting Bracket
• 1 Cleaning Stick –Acid Replacement Device
• 1 Owner’s Manual
• 1 Wiring Conversion Literature (LOCATED ON BOX)
The following tools will be required to install the Platinum system:
- Screwdriver
- Level
- Hacksaw / or PVC cutter
- Wire Stripping Tool
- Electric Drill
- 8AWG Copper Bonding Wire
INSTALLING THE CONTROL CENTER WARNING! When using electrical products,
basic precautions should always be followed: be sure to read and follow safety
instructions on pages 4 though 6.
DANGER: Risk of electric shock, which can result in serious injury or death. Before
attempting installation or service, make sure that all power to the circuit supplying
power to the system is disconnected / turned o at the circuit breaker. Connect
only to a circuit protected by a ground fault circuit-interrupter (GFCI).
Chlorinator Installation
11

LOAD
LINE
110/220VAC
POWER
SOURCE
6” VERTICAL
CONTROL
CENTER
POOL
RETURN SPA RETURN
FROM
POOL FROM SPA
The Platinum System cell MUST be installed horizontally, with the ports down, as the last
piece of pool equipment in line, on the return to the pool, after the heater. (See illustration
on next page) the design of the cell forms a natural gas trap. Even though the Platinum
system has an internal ow sensor, this installation provides a secondary safety feature to
prevent gas build-up within the system. Note: The inlet is labeled on the cell housing with
an arrow pointing up. The cell housing should be located 6 inches above the height of
plumbing: in the event there is no heater, the cell should be located above the height of
the lter inlet and outlets. Any standard PVC cement may be used. Always use PVC cleaner
to prep all glue joints. Allow adequate drying time before turning on the pump. All of the
ttings are 2 inch PVC, and if necessary can be reduced to 1½ inch PVC. The cell has a 10
foot power cord, and cannot be modied; use precaution to place the cell housing within
reach of the Platinum Control Center.
The Platinum Control Center is shipped wired for 220V. The control center can be
converted to 120V in the eld by a pool professional or certied electrician; a wiring
diagram for making the conversion in included with each Platinum system. Questions on
this process should be directed to CaliMar tech support at [phone].
The Platinum system is designed to power on ONLY when the primary pump is
operating and should be wired to the load side of the time clock. It must be grounded
with an 8AWG bonding wire from the lug (see illustration on page 15 ) on the bottom of
the Control Center to a grounding rod (this is necessary to protect the integrity of the
electronic systems). Note: Platinum systems are not recommended to be installed on
pools using a stainless steel liner or stainless steel plumbing.
Installation Preperation
12

Platinum Control Center -- The Control Center can be mounted on a wall or posts.
1. Using the end of the cell cord as a guide, locate a suitable location for the mounting of the Control
Center. The Control Center must be mounted on a noncombustible surface.
2. The wall mounting bracket should be fastened to the wall at a height comfortable for operation.
Screws or anchors are not included. Make sure that the bracket is fastened directly onto concrete with
the proper anchoring device or into a stud in a noncombustible wall surface. Mount the bracket by
installing the one screw, and then leveling the bracket, and installing the other screw, making sure that
the mounting bracket is level and horizontal.
3. If mounting the Control Center on a post, it must be centered on a at panel of waterproof and non
combustible material at least 10”x 20”. Do not enclose the Control Center in any box.
4. The Platinum Control Center has two mounting bolts installed at the top back of the unit: simply
place the head of the pins in the keyhole slots on the wall bracket, and allow the unit to hang freely.
Your Platinum Control Center is now mounted.
5. Connect 8AWG bonding wire (not included) between the grounding rod and the grounding lug
(located to the left of power cord in illustration above) on the bottom of the Control Center. The
warranty will be voided if the bonding is not correctly done.
Electrolytic Cell
1. Locate pool return line after the heater or lter as shown in the illustration on page 12. This is the
preferred location for the cell housing, but must be located above the highest point of plumbing.
2. Determine height necessary to bring cell above both the heater and the lter inlets and outlets.
3. Cut and glue the risers from the main plumbing into place. Install the cell housing to the top of the
risers, making sure the cell housing is installed level.
4. Install the O-ring into the receiving channel inside the cell housing, and then slide the cell into the cell
housing making sure the key way on the black plastic base aligns with the matching key in the cell housing
(with the water sensor tab in the 12:00 position).
5. Put the main cap into place and hand tighten only; be sure not to strip the threads.
AC B
Installation Procedures
13

Start-up Procedures
Connecting the cell cord to the Control Center
Align the three pins of the cell cord plug with the socket on the Control Center
bottom (Part A in the illustration on page 13) and insert the connector until it clicks
in place. There are clips located on either side of the plug on the Control Center --
make sure they are locked into the cell half of the plug.
Resettable Circuit breaker
A six amp resettable circuit breaker is located on the bottom right of the control
panel (illustration on page 15). In the event that the circuit breaker trips, push on
the rubber cover and you will feel it click as it resets.
Special Situations
Flooded Plumbing Installation -- This exists when the water level of the pool is
above the height of the pool equipment. Some pool systems may have valves that
will isolate the equipment. If not, one ball valve should be installed on the inlet side
of the cell and a one-way check valve should be installed on the outlet side of the
cell. This will eliminate the possibility of having a gas build-up (which could cause
possible cell damage) and allow the cell to be removed for cleaning when neces-
sary.
1. Balance your water chemistry according to the Water Chemistry Parameters
shown on page 8. Add the proper amount of salt and circulate 24 hours before
starting the Platinum Chlorinator.
2. Start system at the 75% sanitizer output level and operate normally. For the rst
two weeks, test the water every 2-3 days for proper chlorine residual levels. Raise or
lower the sanitizer output by pressing the output control arrows as needed (see
operation instructions on next page), according to your test results.
3. If sanitizer output percentage setting is 100%, and chlorine residuals are still
below the 1-3 PPM range, increase the output to BOOST, the system will run in this
mode for 72 hours, and automatically return the system to 100% after the 72 hours
has expired. The rule of thumb for daily run time of the Platinum system is 1 hour of
operation for every 10 degrees of ambient temperature (i.e. 90 degrees would equal
9 hours of run time).
4. Once your Sanitizer output percentage setting has been established, you should
only need to adjust the output level because of higher chlorine needs than normal,
like increased bather usage or heavy rainfall (that can accelerate consumption of
chlorine).
Installation Procedures
continued
14

on o
6
1
2
34
5
The Platinum chlorinator is designed to make sanitizing your pool very easy with minimal
maintenance. The Platinum system will reduce the need to add chlorine and decrease spikes
in your chlorine readings, giving you the ability to relax and enjoy crystal clear pool water.
The system begins to operate at its full potential immediately. The reversing polarity feature
aids in increasing the life of the electrolytic cell and minimizing the maintenance of calcium
bridging between the cell blades. The clear cell housing makes the monitoring of chlorine
production and scale build up easy and visually accessible.
Control Center Functions
1. Sanitizer Output Lights shows level of chlorine output as a percentage of system capacity.
2. Polarity + /- indicates direction of current; reverses every 6 hrs. of operation automatically.
3. Systems Operations Status solid light indicates the system is operating correctly.
4. Systems Operations Service if lit indicates a system warning; see Troubleshooting section.
5. Output Control Up or Down press once to increase or decrease system output to next or
previous level.
6. On / O Switch controls main power to system.
System Operation
15

Basic Operation
Engage Power switch (#6 on Illustration shown above) by pressing to “On” position. As the
system boots up, the lights will ash for about ten seconds. The System Status light (#3) will then
remain solid; the Sanitizer Output lights (# 1) will display the selected chlorine output level. One
of the Polarity lights (# 2) will also illuminate, indicating the direction of current. Every six hours
of system operation the polarity will change automatically, which prolongs the life of the cell and
minimizes build up between the cell blades. If the power is interrupted (either by the pump
turning o or by putting the Power switch into the o position), the system will automatically
reset to the setting when last powered on.
Once the system is in normal operation mode, you can adjust output by pressing button #5 (Up)
to increase or #5 (Down) to decrease output one increment. Each adjustment will be accompa-
nied by illumination of the light above the arrow, which indicates activation of the control
system; you will then see the associated change in the Sanitizer Output level. TIP: Check
chlorine level on a regular basis and adjust output of the Platinum chlorinator accordingly.
Make sure that all pool chemicals are within balance.
Provided the Platinum chlorinator is sized properly, the unit will supply a sucient amount of
chlorine to sanitize pool water on a daily basis. If operated 24 hours a day in BOOST, more
chlorine would be generated than would be needed by most pools (1-3 PPM). The BOOST
MODE (with the red BOOST light illuminated) will automatically operate for 72 hours of run
time, and then reduce to the 100% level. The BOOST MODE should be used to oset “out of the
ordinary” conditions: unusual weather or extremely high bather load. Unlike other chlorinators,
the Platinum is able to produce chlorine at all settings on the Sanitizer Output scale for its entire
run time. Adjusting the Output control from 75% down to 50% means that your unit is produc-
ing 50% of its capacity, for the entire run of the system. This has a ositive impact on cell longevi-
ty, as well as the amount of chlorine being produced by your system.
CAUTION: Before operating the Platinum Chlorinator for the rst time, refer to Safety Instruc-
tions & Precautions (pages 4-6) and Pool Water Preparation (page 8-11). Do not run the system
until it is certain that salt has been dissolved in the pool. Operating without adequate salt will
result in damage to the electrolytic cell and will void your warranty.
The Association of Pool and Spa Professionals (APSP) recommends that all water in a residential
pool pass through the ltration system at least once every 12 hours (referred to as pool water
turnover). As discussed in Startup Procedures (page 16), the general rule of thumb for the
Platinum Chlorinator is to operate the system 1 hour for every 10oF ambient air temperature. It
may take a few days to achieve the correct amount of pool pump operating time (run time).
Results depend on many variables and can vary from one pool installation to the next, so
this should be discussed with either the pool builder or your pool professional.
The key points are:
• Operate the pool pump at least 1 hour for every 10 degrees of ambient air temperature.
• Be sure to follow the guide line set forth by the APSP for water chemistry.
• The pool pump timer can reduce energy consumption; make sure to consult your local
electrical company for o peak operating times and program your timer within their guide lines.
System Operation
continued
16

System Maintenance
1. Remove the cell cap (the large black cap at the end of the clear cell housing) by turning it
counter clock-wise.
2. Gently pull the cell electrodes out of the housing, being careful not to damage the O-Ring.
3. Once the cell is removed from the housing, slide the cleaning stick (the Platinum cleaning
Device) between the blades to remove any calcium buildup (see Illustration on page 20). Make
sure to clean the legs of the electrodes as well (see illustration on page 20). NOTE: THERE IS
NO NEED TO USE ACID FOR THIS PROCESS AS IT REDUCES THE LIFE OF THE ELECTRODES.
4. Take the O-Ring out of the cell housing, and remove material or debris from it. Once you
have cleaned the O-Ring, use a towel or Q-TIP to wipe out the channel in the cell housing that
the O-Ring seats into.
5. Return the O-Ring to its channel in the cell housing (DO NOT USE LUBRICANT).
6. Install the electrodes into the cell housing, making sure not to disturb the O-Ring. Seat the
tab on the top of the cell base into the indentation on the cell housing. If this is done correctly,
the sensor located at the electrode base will be facing up in the 12:00 position.
7. Return the black cap to the cell housing and hand tighten in the clockwise direction. Be
careful not to over tighten.
8. Re-start your pump; any loosened calcium will probably be brushed o with the water ow.
Cell Maintenance -- How and When to Clean Your Cell
Although the Platinum is a low maintenance reversing polarity system, occasional manual
cleaning of the low maintenance Electrolytic cell will be required to remove scale and calcium
build up. How often this cleaning is needed depends on the chemistry of the pool water,
including the hardness of the water and how you balance your pool water chemistry, among
other things. Although cleaning once every one to three months is fairly normal, periodic
inspections of the Electrolytic cell through the clear housing (while the system is operating) is
the best way to determine if the cell needs cleaning.
When to clean the cell is easily determined by a simple visual inspection of the cell while the
Platinum system is operating. Carefully looking through the cell housing, check for buildup
(which is easily seen) on the electrodes and the legs that attach the electrodes to the cell base
(illustration on page 20). If there is no buildup, there is no need to clean the cell. If there is
buildup, ALWAYS TURN OFF THE PUMP PRIOR TO CLEANING THE CELL. THE PUMP AND
FILTER SYSTEM IS OPERATED UNDER PRESSURE, AND THE PRESSURE MUST BE RELIEVED
BEFORE YOU WILL BE ABLE TO REMOVE THE CELL FROM THE CELL
HOUSING.
HOW TO CLEAN THE CELL
17

Situaon
Possible Cause
Correcve Acon
Low or no chlorine residual
In pool
Low stabilizer (Cyanuric acid level in pool
water)
Add stabilizer to maintain 20-30
PPM per pool professional’s
recommendaons.
Insufficient run me
Increase daily run me.
Recommend 1 hour of run me per
10 degrees ambient temp.
Chlorine Output percentage set too low
Increase the Sanizer Output Level
(see page 15)
Recent increases in weather temperature
without increasing the Sanizer Output of
the system
Increase the Sanizer Output Level
(see page 15)
Temporary loss of chlorine due to heavy
rain, leaves, ferlizer or heavy bather
load, recent party, or pets using pool. Loss
of salt due to rain or added water.
Set Sanizer Output to BOOST
(Super Chlorinate) for 72 hours.
Recheck--if sll too low, super-
chlorinate with outside source.
(Take pool water sample to pool
professional) Add salt.
Low or no chlorine
Low salt level (less than 3,000 PPM).
System Status light is flashing/ service
light is yellow / solid.
Increase Salt level by adding salt
according to chart on Page 10
High Phosphates/Metals
High nitrate level. Metals
present in pool water.
Contact Pool Professional.
Phosphates in pool water
Use phosphate remover as
instructed or contact Pool
Professional
New pool water, or not shocked properly
upon startup.
Super-chlorinate pool with outside
source.
Clogged or dirty cell
Remove cell from housing to clean
(see “Cell Maintenance,” page 16)
Status light is flashing and
service light is on.
Pool water needs salt.
Cell is clogged or dirty.
Water temperature is low
Insufficient water flow
Insufficient water flow—dirty filter
Sensor tab (top of cell) issues
Test salt level of water. Add salt
(page 10) if necessary
.
Check and clean cell (pp 16-17)
Check water temp (if below 60
degrees, turn system off)
Make sure pump is running. Check
and correct all valve alignments
Follow filter cleaning procedures
Clean offany calcium on sensor tab.
Make sure there is not an air bubble
at point of sensor tab in cell housing
– if there is, contact your pool
professional or our tech hotline: 1
866 972-SALT
Troubleshooting
19

Unable to increase Chlorine
Producon
Cell is plugged with debris, cold water,
low salt level
Check cell and clean, check salt
level, check water temperature.
Problem with power to Control Center
Check to make sure On/OFF Switch
is on.
Make sure pump is on.
Check Circuit Breaker (Part C on
Illustraon, page 13) on boom of
Control Center; if tripped, press
rubber cover to reset
No AC power to Control Center
Verify me clock is providing 220
VAC to Control Center when acve
(TO BE DONE BY CERTIFIED POOL
PROFESSIONAL, OR ELECTRICAN)
System Status light solid
System is operang normally
No soluon, everything is fine.
Enjoy your pool!
Status light is flashing or service
light is on while operang on
low output percentage.
Low salt level, dirty cell, damaged cell
blade coangs.
Set the output to “Boost” and then
hold down the upward arrow
buon unl the polarity lights begin
to flash back and forth. Check to see
if status light has stopped flashing
or the service light has turned off.
The system will not turn on.
Incorrect or no voltage coming from the
power source.
Have an experienced pool
professional or an electrician
confirm that the voltage is existent
and correct.
Circuit breaker may be tripped
Check the circuit breaker located on
the control center box and reset the
breaker is it has been tripped.
Circuit boards may be damaged.
Call manufacturer to troubleshoot
the system with a technician.
The cell housing is leaking from
the cap (boom of cell cap or
through the cord hole)
O-ring may be improperly seated.
Confirm that O-ring has not been
lubricated. Clean the o-ring slot of
any dirt or debris. Fully seat the o-
ring in into the slot before inserng
the cell back into the housing.
Cell cap may be cross threaded.
Unscrew cap and confirm that the
cap screws onto the housing
without resistance.
Water is leaking from the cell
plug.
Water is traveling through a crack in the
cell base and up the cell cord.
Call manufacturer and troubleshoot
the system with a technician.
The tanium “legs” that hold up
the cell blades have broken
apart from the blades.
The legs have been eaten away due to
corrosive water.
Call manufacturer to troubleshoot
the system with a technician.
The weld that held the “legs” and blades
together has failed.
Call manufacturer to troubleshoot
the system with a technician.
Troubleshooting
continued
20