Calix GigaSpire BLAST u12 User manual

GigaSpire BLAST u6/u12
Installation Guide
November 2021
#220-01209-11

Proprietary Information: Not for use or disclosure except by written agreement with Calix.
.
Contents
About this Guide.......................................................................5
Chapter 1 GS202xE/GS422xE/GS4227 GigaSpire Overview..7
Agency Listing.........................................................................................................10
Site Preparation.......................................................................................................13
Before you Begin.....................................................................................................14
Introduction..............................................................................................................14
Chapter 2 Installation............................................................15
Installation Tips .......................................................................................................15
Installation Variables...............................................................................................16
Unpacking the GigaSpire........................................................................................17
Tabletop Mounting Dimensions .............................................................................18
Wall Mounting Dimensions.....................................................................................19
Tabletop Mounting the GigaSpire BLAST .............................................................19
Wall Mounting the GigaSpire BLAST.....................................................................20
Additional Mounting Considerations.....................................................................22

4
Proprietary Information: Not for use or disclosure except by written agreement with Calix.
.
Chapter 3 Final Set-up and Testing .....................................25
BLAST Reset Behavior.................................................................................25
Powering the GigaSpire BLAST - No UPS ..................................................27
(Optional) Mounting the UPS .......................................................................27
Connecting to the Internet ...........................................................................29
LED States - GigaSpire Turn-up ..................................................................31
LED States - WPS Functionality ..................................................................32
LED States - Miscellaneous Controls..........................................................34
LED States - Alexa ........................................................................................35
LED States - u6.1, u6.2, u6x .........................................................................36
GigaMesh LED Behavior ..............................................................................37

5
Proprietary Information: Not for use or disclosure except by written agreement with Calix.
.
About this Guide
This document provides general installation practices for the Calix GigaSpire BLAST u12
(GS202xE)and u6 (GS422xE).
This document also provides a general description of the products, and guidance for planning,
site preparation, power installation, splicing to the outside plant, and basic troubleshooting.
Intended Audiences
This document is intended for use by network planning engineers, outside plant engineers, field
support personnel, and craft personnel responsible for installation and maintenance of Calix
premises equipment.
Federal Communications Commission (FCC) Statement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy, and, if not installed and used
in accordance with the instruction manual, may cause interference to radio communications.
Operation of this equipment in a residential area may cause harmful interference; the user will
be required to correct the interference at his expense.
Safety Notices
This document uses the following safety notice conventions.
DANGER! Danger indicates the presence of a hazard that will cause severe personal
injury or death if not avoided.
!
WARNING! Warning indicates the presence of a hazard that can cause severe
personal injury if not avoided.
!
CAUTION! Caution indicates the presence of a hazard that can cause minor to
moderate personal injury if not avoided.
ALERT! Alert indicates the presence of a hazard that can cause damage to equipment
or software, loss of data, or service interruption if not avoided.

6
Proprietary Information: Not for use or disclosure except by written agreement with Calix.
.
DANGER! CLASS 1 LASER PRODUCT. INVISIBLE LASER RADIATION MAY BE
PRESENT.Fiber optic radiation can cause severe eye damage or blindness. Do not
look into the open end of an optical fiber.
IMPORTANT SAFETY INSTRUCTIONS
When using your equipment, basic safety precautions must always be followed to reduce the risk
of fire, electric shock, and injury to persons, including the following:
Do not use this product near water. For example, near a bathtub, washbowl, kitchen sink, or
laundry tub, in a wet basement, or near a swimming pool.
Use only the power cord indicated in this manual.
For external power supplies, the external power supply used in this device is to be Class II
or a Limited Power Source (LPS) power supply.

Proprietary Information: Not for use or disclosure except by written agreement with Calix.
.
Chapter 1
GS202xE/GS422xE/GS4227 GigaSpire
Overview
The Calix GigaSpire family is the next generation residential premises service delivery
platform that extends the access network into the home and acts as a strategic location for
control of the voice recognition experience. Besides supporting broadband connectivity of
data and video services, this intelligent, high-performance multi-Gigabit service platform is
the industry’s only premises-based wireless access point (WAP) that offers the latest 802.11ax
Wi-Fi technology, and extends voice recognition capabilities. The GS2020E and GS2026E
provides switching and routing functions that support speeds up to Gigabit symmetrically
WAN throughput with two LAN and WAN Gigabit Ethernet (GE) ports for IPTV video
and data services.
With the release of EXOS R21.2, the GigaSpire BLAST GS4227 is now available. This
BLAST u6x is a new generation smart home system that integrates optical network
termination (ONT) and residential gateway functionality into a single system. It supports any
passive optical network and Ethernet technology while providing the ultimate Wi-Fi
experience. In addition to supporting broadband connectivity of data and video services, the
system offers the latest 802.11ax "Wi-Fi 6" technology. The u6x provides switching and
routing functions that support multi-Gigabit throughput for IPTV video and data services.
The BLAST u6x incorporates a WAN interface using a pluggable SFP+ module securely
located behind a removeable panel next to the external interface assembly.

8
Proprietary Information: Not for use or disclosure except by written agreement with Calix.
.
Name GigaSpire
BLAST
u12X
GigaSpire
BLAST
u12
GigaSpire
BLAST
U6.2
GigaSpire
BLAST
u6.1
Product Name
GS2026E
GS2020E
GS4227E
GS4220E
Ethernet WAN
(10/100/1000)
1 1 No 1
Ethernet WAN
(10/1000/2500)
No No 1 No
LAN
GE 1
GE 1
GE 1-4
GE 1-4
Wi-Fi - 2.4 GHz
4x4 802.11ax
4x4 802.11ax
2x2 802.11ax
2x2 802.11ax
Wi-Fi - 5 GHz
8x8 802.11ax
8x8 802.11ax
4x4 802.11ax
4x4 802.11ax
Wi-Fi Protocol
Wi-Fi 6
Wi-Fi 6
Wi-Fi 6
Wi-Fi 6
Voice Recognition
Yes
No
No
No
Bluetooth
BT/BLE
N/A
BT/BLE
N/A
Security
PuF
PuF
PuF
PuF
LTEN/A
m2
m2
m2
m2
Housing 4.75" L x 4.75" W x
8.5" H
4.75" L x 4.75" W x
8.5" H
4.75" L x 4.75" W x
8.5" H
4.75" L x 4.75" W x
8.5" H
The GS2026E GigaSpire BLASTu12x and GS4227E GigaSpire BLASTu6.2 are the industry’s
only voice recognition wireless access point (WAP) that delivers the latest Wi-Fi technology
(802.11ax) and voice recognition on a single platform. The GigaSpire service delivery
platform uses a Gigabit Ethernet link at the subscriber's premises to provide carrier-class Wi-
Fi and Gigabit Ethernet interfaces for customer multi-media devices. The GigaSpire enables
residential subscribers to receive Gigabit broadband data, Internet Protocol (IP) video, and
Voice over IP (VoIP) services. These GigaSpires use the latest 802.11ax 2.4 and 5 GHz
technology incorporating 12x12 streams (4x4 2.4 GHz and 8x8 5 GHz) of Wi-Fi delivery on
the model BLASTu12 and BLASTu12x. while the BLASTu6.1/u6.2 provide 2x2 (2.4 GHz) and 4x4
(5 GHz) streams. In addition, with multi-user multiple-input and multiple-output (MU-
MIMO) and beamforming, the GS2026E/GS4227E GigaSpire allows service providers to
extend the access network inside the home and establish a strategic location for the delivery
and control of broadband services. A USB port is available for connectivity and data storage
applications.
With Wi-Fi being the de facto wireless data communication technology of choice for
consumers, Calix engineered the GS2026E GigaSpire BLASTu12x and GS4227E GigaSpire
BLASTu6.2 for optimal whole-home coverage with simultaneous dual-band 2.4 GHz and 5
GHz operation and dynamic beam-forming at 5 GHz. Leveraging the latest 802.11ax
features, these GigaSpires provides longer range, higher efficiency and less interference
compared to earlier generations of Wi-Fi technology. For maximum performance, the
GS2026E/GS2020E supports high-power 8x8 MIMO spatial diversity MU-MIMO at 5
GHz. They also supports the entire 5 GHz band and can be provisioned to support 160
MHz channel bandwidth at 5 GHz. The GigaSpire BLASTu12x solution easily delivers high
definition (HD) and ultra-HD (UHD) video and data throughout a subscriber’s home in an
increasingly video-rich and mobile broadband environment.

9
Proprietary Information: Not for use or disclosure except by written agreement with Calix.
.
Each GigaSpire product can have a dual personality. It can either be a Gateway or a Mesh
point depending on the software being implemented. For example, if the GS2026E is loaded
with the Gateway EXOS software, it will be a Gateway. At the same time, if one desires to
have the GM2020E GigaSpire BLAST as satellite mesh points, the mesh EXOS software is
to be installed. With Gateway and Mesh units, they form a mesh network.
GS2020E/GS2026E GigaSpire BLAST
u12/u12x
Power In (2-Pin Barrel)
8526
Reset
Audio (GS2026E only)
USB 2.0
Ethernet WAN
Ethernet LAN
WPS
+
_
Top View
(GS2026E only- u12x)
Volume Up
Volume Down
Volume Mute
Action Button
Light Bar
GigaSpire BLAST
GigaSpire BLASTu12x
u12
GS4220E GigaSpire BLAST
u6.1/u6.2
shown
8100
Top View
GS4227E/GS4220E
GigaSpire BLAST
u6.2 & u6.1
Light Bar
Gigabit LAN
Ethernet, RJ45 (x4)
USB 2.0
Reset
Power In (2-Pin Barrel
or 8-Pin)
POTS - RJ 11 (x2)
WiFi Protected Set-up (WPS)
2.5G Gigabit WAN - RJ45 (u6.2)
1.0G Gigabit WAN - RJ45 (u12, u12x, u6.1)

10
Proprietary Information: Not for use or disclosure except by written agreement with Calix.
.
Agency Listing
FCC WARNING: These devices comply with Part 15 of the FCC Rules and Regulations.
Operation is subject to the following conditions.
This device may not cause harmful interference, and, this device must withstand any
interference received, including interference that may cause undesired operation.
The ONT has been tested and found to comply with the limits for a Class B digital device
pursuant to Part 15 of the FCC Rules and Regulations. These limits are designed to provide
reasonable protection against harmful interference when this equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions in this guide, may
cause harmful interference to radio and television communications. Operation of this
equipment in a residential area may cause harmful interference. The user will be required to
correct the interference at their expense.
Note: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Any changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate this equipment.
Hazardous Materials
There are no hazardous materials identified for the GigaSpire.
Application Standards
Following is a list of standards that apply to this product:

11
Proprietary Information: Not for use or disclosure except by written agreement with Calix.
.
GigaSpire BLAST Standards
FCC Part 15, Sub Part B, class B
UL 60950-1
EN 300 328
CAN ICES-003 Class B
CSA C22.2 No. 60950-1
EN 301 893
ANSI C63.4
IEC 60950-1
EN 301 489-1
FCC Part 2.1091
IEC 60825-1 / CDRH Class 1 Laser
EN 301 489-17
FCC Part 15.247
ITU-T K21
EN 55032 Class B
FCC Part 15.203
ITU-T K44
EN 61000-3-2
FCC Part 15.207
EN 60950-1
EN 61000-3-3
FCC Part 15. 209
EN 60825-1
EN 50581
RSS 102
EN 62311
EN 50564
RSS 247
CE / RED, RoHS, WEEE, Energy
CISPR 32 Class B
FCC Part 15.407
RCM
IEEE: 802.3, 802.3AB, 302.3U,
802.11p, 802.11Q
NEC(National Electrical Code)
UL/ITC 62386
Radiated Emissions
This Class-B digital device complies with radiated emissions requirements as defined in
Canadian ICES-003.
Émissions par rayonnement
Cet appareil numérique de classe B est conforme aux exigences en matière d’émissions
par rayonnement telles que définies dans la norme canadienne NMB-003.
Power Cables
The unit must be powered by an external power source as follows: CE marked (EU),
FCC (US), UL listed power source marked Class II, Limited Power Source (LPS) and
rated output between 10-15 VDC (12 VDC nominal), 1 Amp minimum.
Power Cable Specifications
Model
Power Supply Type
Output (Nominal)
u6.1, u6.2
AC to 12 VDC Power Adapter
3.0 Amp
u12, u12x
2-pin Power Cable
5.0 Amp
Câbles d'alimentation
L’appareil doit être alimenté par un bloc d'alimentation externe comme suit : source
d’énergie avec marquage CE (UE), FCC (États-Unis), homologuée UL, marquage de
classe II, source d’énergie limitée (LPS) et d’une puissance nominale comprise entre 10 et
15 V CC (puissance nominale de 12 V CC) et de 1 A minimum.
Spécifications du câble d'alimentation
Modèle
Type d'alimentation
Puissance Nominale
u6.1, u6.2
Bloc d'alimentation c.a.
3.0 A
u12, u12x
Bloc d'alimentation à 2 broches
5.0 A

12
Proprietary Information: Not for use or disclosure except by written agreement with Calix.
.
Laser Standards
Complies with 21 CFR 1040.10 and 1040.11 except for conformance with IEC 60825-1
Ed. 3., as described in Laser Notice No. 56, dated May 8, 2019
CLASS 1 LASER PRODUCT & COMPLIES WITH IEC 60825-1:2014
Normes laser
Conforme aux normes 21 CFR 1040.10 et 1040.11 à l’exception de la norme CEI 60825-
1 3e éd., comme décrit dans l’avis laser n° 56, daté du 8 mai 2019
PRODUIT LASER DE CLASSE 1 ET CONFORME À LA NORME CEI 60825-
1:2014
Power Supply
This product is intended to be supplied by a Listed Power Adapter or DC power source
marked "L.P.S." (or "Limited Power Source"), rated 12 VDC, 3.0 A minimum, Tma = 40° C
minimum; min 3048m.
Note: When using the standard power adapter, units will be inoperable after loss of main
power.
Alimentation
Ce produit est destiné à être alimenté par un adaptateur d’alimentation homologué ou une
source d’énergie CC marqués <L.P.S> (ou <Source d'énergie limitée>) d’une puissance
nominale de 12 VDC, de 3 A minimum, ATM = 40 °C; altitude minimale de 3,048 m.
Pour réduire les éventuels problèmes de sécurité, seul l’adaptateur d’alimentation ou la
batterie de secours fourni avec le produit, un adaptateur d’alimentation de remplacement ou
une batterie de secours fourni par Calix ou ses revendeurs, ou un adaptateur d’alimentation
ou une batterie de secours acheté comme accessoire auprès de Calix ou de ses revendeurs
doit être utilisé avec le produit.
Remarque : Lors de l’utilisation de l’adaptateur d’alimentation standard, les équipements
seront inutilisables après la perte d’alimentation principale.
An external power supply is included with the following rating:
GigaSpire BLASTu12/BLASTu12X
Input voltage: 12 VDC (nominal)
10 VDC (min.), 15 VDC (max)
External Power Adapter: 12 VDC, 4.5 - 5A
Un bloc d’alimentation externe, dont la puissance est mentionnée ci-dessous, est inclus :

13
Proprietary Information: Not for use or disclosure except by written agreement with Calix.
.
GigaSpire BLASTu12/BLASTu12X
Tension d’entrée : 12 V CC (nominale)
10 V CC (min.), 15 V CC (max)
Adaptateur d’alimentation externe : 12 V CC, 4,5 à 5 A
GigaSpire BLASTu6.1/BLASTu6.2
Input voltage: 12 VDC (nominal)
10 VDC (min.), 15 VDC (max)
External Power Adapter: 12 VDC, 3A
GigaSpire BLASTu6.1/BLASTu6.2
Tension d’entrée : 12 VCC (nominale)
10 VCC (min.), 15 VCC (max)
Adaptateur d’alimentation externe : 12 V CC, 3A
DANGER! Using non-approved or incorrect power adapters can result in injury.
Site Preparation
Before you install any GigaSpire, you need to consider the routing of the power adapter cord
and Ethernet cable (if used). Note: It is critical that you maintain the proper airflow in and
around the unit. GigaSpire devices are designed for surface mounting only. Do not install
cabinetry or other building material around the outside of the unit.
Power Cords
In order to complete the installation, a power cord in one of two configurations is required:
GigaSpire Connectorized Power and Signal Cable - A 2-pin barrel connector to the local
AC power receptacle (Type A).
GigaSpire 8-pin connectorized power and signal cable - for use with the optional
Universal Power Supply (UPS).

14
Proprietary Information: Not for use or disclosure except by written agreement with Calix.
.
Before you Begin
Before starting the installation process, check that the following conditions are met:
Ensure the site preparation steps are complete based on the model being installed.
Ensure that all components are on-site and readily available to complete the installation.
The customer is aware of your planned visit and will provide access to the inside of the
home.
Introduction
This document describes the installation of the following:
GigaSpire BLAST u6.2
GigaSpire BLAST u6.1
GigaSpire BLAST u6.x
GigaSpire BLAST u12
GigaSpire BLAST u12x
All BLAST units above are designed to be placed in a horizontal table-top configuration or
can be wall mounted using the optional wall mount bracket.
Powering Options
By attaching to any 110/220 VAC power outlet using the supplied 12 VDC wall
transformer.
For the BLAST u6.1, u6.2, and u6.x a UPS may be used. In this configuration, UPS
with alarm telemetry and an 8-pin connector on the GigaSpire attaches to an 8-pin
connector on the UPS.
Note: For all models, the power cord configuration must be appropriate for use in the
country where the device is being deployed.
Note: Only Calix provided and approved power cords or voltage adapters should be
used to connect to this product(s).

Proprietary Information: Not for use or disclosure except by written agreement with Calix.
.
Chapter 2
Installation
Installation Tips
!
CAUTION! Use of controls or adjustments or performance of procedures other than
those specified here may result in hazardous radiation exposure.
Follow these tips when installing a GigaSpire device.
For subscribers using data services, all data wiring inside the home must be CAT5 cable
or better.
Make sure subscriber connections are tightened properly.
Check the contents of each box carefully as you receive them. Components may not be
located where you might expect them due to certain items being tested immediately
before shipment.
About Wi-Fi Placement
Certain building materials are particularly effective at blocking Wi-Fi signals (see table below)
and should be considered when locating the GigaSpire. Line of sight is not necessary since
MIMO technology takes advantage of reflections in the over-the-air path to carry additional
data. However, Calix recommends that when possible, Calix GigaSpires should be placed in a
centralized location within the home to yield the best possible results for Wi-Fi coverage.

16
Proprietary Information: Not for use or disclosure except by written agreement with Calix.
.
Building Materials and Their Effect on Wi-Fi Signals
Material Wi-Fi Attenuation
Wood, Drywall, Particle Board, Tile Low
Glass Low
Water Medium
Bricks, Cinder Block Medium
Plaster, Stucco High
Concrete High
Tinted or Low-E Glass (metalized) Very High
Metal Very High
Note: The lower the attenuation, the better the performance.
Installation Variables
Before installing the GigaSpire, consider what additional services may be implemented.
Various access points are available on the back of the unit which may or may not be used.
Prior to determining the unit's final location, you need to account for the following variables:
Optional: Where will the Ethernet cable be routed?
What type of building material is used in this facility? Make sure you have the appropriate
drills, drill bits and fasteners for routing Ethernet or power cables as they pass through
walls and the like.

17
Proprietary Information: Not for use or disclosure except by written agreement with Calix.
.
GS2026E GigaSpire BLASTu12x
Unpacking the GigaSpire
Each GigaSpire is shipped individually in its own carton and contains the following:
(1) GigaSpire BLASTu12 or BLASTu12X or BLASTu6.1 or BLASTu6.2
(1) Power Adapter interface cord (wall wart)
(1) Safety and Regulatory Statements Guide
(2) Product Identification Labels with Login Credentials
After opening the carton, remove the protective packaging, ensure all components above are
present, and prepare for mounting the unit.

18
Proprietary Information: Not for use or disclosure except by written agreement with Calix.
.
Tabletop Mounting Dimensions
Dimensions for tabletop mounting of a GigaSpire are included here for reference.
GigaSpire Tabletop Mounting Dimensions
8527
u6.1 = 8.5” High
4.75 inches
12.2 cm
GigaSpire BLAST
u12
Shown
u6.2 = 8.5” High
u6x = 9.9” High
u12 = 8.5” High
u12x = 8.5” High
4.75”
12.2 cm

19
Proprietary Information: Not for use or disclosure except by written agreement with Calix.
.
Wall Mounting Dimensions
Dimensions for wall mounting of a GigaSpire BLAST are included here for reference.
Note: The wall mount bracket is available separately and applies to u6.1, u6.2, and u6x
products.
GigaSpire Mounted Dimensions
Wall Mount Bracket Dimensions
8096
11.6 in.
294.9 mm
8.4 in.
292.5 mm
(Maximum Distance)
8095
3.8 in.
96.6 mm
#8 Mounting Screw*
Not Provided
*- Screw length may vary based on
attaching wall material
8094
4.98 in.
126.6 mm
Type M6 Captive
Mounting Screw
(Provided in Bracket Kit)
Note: 2-pin or 8-pin power adapter is 4.9" (1.5m) long.
Tabletop Mounting the GigaSpire BLAST
Any Calix GigaSpire BLAST can be mounted flat on a tabletop, in a tower configuration.
Four (4) rubberized feet are pre-installed on the bottom of the unit to provide a non-skid
surface when placing the GigaSpire on a table or shelf.
Keep the following information in mind when considering tabletop mounting:
Due to component placement inside the chassis, do not remove the rubber feet that are
installed on the bottom of the unit. Locate the GigaSpire on the desktop in a location
that is unlikely to be bumped or jostled.
Make sure that the Ethernet cable (if used) and power supply wiring attached to the
GigaSpire are secured properly and out of harms way.

20
Proprietary Information: Not for use or disclosure except by written agreement with Calix.
.
Note: Once the GigaSpire is connected and turned up, Wi-Fi network parameters are
persisted in memory. For this reason, if power is lost to the GigaSpire, it will be re-
discovered on the network automatically, without operator intervention.
Wall Mounting the GigaSpire BLAST
The Calix GigaSpire BLAST u6 family can be wall mounted using the optional wall mount
bracket. These GigaSpire BLAST models includes a 6mm captive receptacle built into the
base for attaching to the captive M6 screw assembled into the wall mount bracket.
Keep the following information in mind when considering wall mounting:
Locate the BLAST on the wall in a location that is unlikely to be bumped or jostled.
Make sure that the Ethernet cable(s) (if used) and power supply wiring attached to the
GigaSpire are secured properly and out of harms way.
Note: Once the GigaSpire is connected and turned up, Wi-Fi network parameters are
persisted in memory. For this reason, if power is lost to the GigaSpire, it will be re-
discovered on the network automatically, without operator intervention.
To wall mount the GigaSpire BLAST
Typical Wall Mount Location
1. Find a suitable location for attaching the wall mount bracket to the wall. Be mindful of
the power source and Ethernet cable requirements then determining a mounting
location.
2. Using the wall mount bracket as a template, mark the two screw locations on the wall,
making sure the bracket is level.