Campbell Airlink Raven X-Telus User manual

INSTRUCTION MANUAL
Copyright © 2008
Campbell Scientific (Canada)Corp.
Raven X - Telus
July 2009

WARRANTY AND ASSISTANCE
This equipment is warranted by CAMPBELL SCIENTIFIC (CANADA) CORP. (“CSC”) to
be free from defects in materials and workmanship under normal use and service for
twelve (12) months from date of shipment unless specified otherwise. ***** Batteries
are not warranted. ***** CSC's obligation under this warranty is limited to repairing or
replacing (at CSC's option) defective products. The customer shall assume all costs of
removing, reinstalling, and shipping defective products to CSC. CSC will return such
products by surface carrier prepaid. This warranty shall not apply to any CSC products
which have been subjected to modification, misuse, neglect, accidents of nature, or
shipping damage. This warranty is in lieu of all other warranties, expressed or implied,
including warranties of merchantability or fitness for a particular purpose. CSC is not
liable for special, indirect, incidental, or consequential damages.
Products may not be returned without prior authorization. To obtain a Return
Merchandise Authorization (RMA), contact CAMPBELL SCIENTIFIC (CANADA) CORP.,
at [phone]. An RMA number will be issued in order to facilitate Repair Personnel
in identifying an instrument upon arrival. Please write this number clearly on the outside
of the shipping container. Include description of symptoms and all pertinent details.
CAMPBELL SCIENTIFIC (CANADA) CORP. does not accept collect calls.
Non-warranty products returned for repair should be accompanied by a purchase order to
cover repair costs.

1Introduction ........................................................2
2Specifications.....................................................2
2.1 Modem Specifications............................................................................2
2.2 Base Station Requirements ....................................................................3
2.3 Datalogger Site Equipment....................................................................3
3Configuration......................................................4
3.1 Establish Cellular Service......................................................................4
3.2 Program the Modem...............................................................................4
4Activation Wizard ...............................................5
5Set Up Modem using Ace Manager. ...............10
6Setup LoggerNet ..............................................12
7Connections to the Datalogger.......................14
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Raven X - Telus EV-DO Airlink Cellular Modem
1Introduction
The Raven X - Telus Airlink Cellular Modem is a full-duplex
cellular modem that communicates with a base station PC via the
Evolution Data Optimized (EV-DO) network, with fallback to 1X
Code Division Multiple Access (CDMA) and Public Switched
Telephone Network (PSTN). The Raven X - Telus modem is for
use on the Telus network only.
The Raven X - Telus is a rugged, intelligent wireless data
platform designed to enable real-time, two-way communications
with remote assets. The AirLink Embedded Operating System
(ALEOS) is the power inside the Raven. ALEOS has its own
embedded TCP/IP stack which enables transmission of serial data
from non-IP devices. ALEOS enables several functions including
remote configuration and diagnostics, packet assembly and
disassembly (PAD) for UDP or TCP, and telemetry protocol
spoofing and conversion.
2Specifications
2.1 Modem Specifications
Technology: CDMA EV-DO Revision A
With Fallback To: CDMA 1x EV-DO Release 0
CDMA 1xRTT
PSTNIS-95
Band: 800 Mhz Cellular, 1900 Mhz PCS
Transmit Power: 200 mW max
EVDO Throughput: 450 Kbps - 1.4 Mbps
RS-232 Data Rates: 1200 bps to 230.4 kbps
Input Voltage: 9 to 28 Vdc
Input Current: 85 to 270 mA
Typical Current Drain at 12 Vdc: 90 mA dormant connection (idle for 10 to
20 seconds), 239 mA transmit/receive
Operating Temperature Range: -30° to +70°C (10% duty cycle limit above
60°C)
Operating Humidity: 5% to 95% non-condensing
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Raven X - Telus EV-DO Airlink Cellular Modem
Serial Protocols: AT Commands, PPP, SLIP, UDP, TCP
Serial Interface: RS-232, DB9-F
Ethernet Interface: 10/100 Mbps RJ-45
RF Antenna Connectors: 50 Ohm SMA
Status LED’s: Network, Signal, Activity, Service and
Power
Dimensions: 116mm x 35mm x 63mm
Weight: <1 lb (<0.5 kg)
2.2 Base Station Requirements
•Pc with active internet connection, running Campbell
Scientific Loggernet or PC400 software
•Subsription to the Telus EV-DO Network with coverage at the
Datalogger site
2.3 Datalogger Site Equipment
Raven X - Telus modem—includes DC power cable. The
modem is configured using the Telus Setup Wizard and Ace
Manager prior to installation. The setup wizard and Ace
Manager can be downloaded from www.Airlink.com
•Datalogger—CR510, CR10(X), CR23X, CR7, CR1000,CR
3000, CR5000, or CR2XX
SC105 or SC932A Interface—connects the modem to any
dataloggers’ CS I/O port
•L18863 Null Modem Cable—connects the modem to the
CR23X, CR2XX, CR1000, CR3000 or CR5000 RS-232 port
•L6227 – Mounting plate for mounting on backplate of your
environmental enclosure. With this mount you will also
require a Velcro strap (L5207) to strap the Modem to the
plate.
Note: It is possible to mount the Raven X - Telus directly to the
backplate using the top two mounting holes of the modem and
two screws with grommets supplied with the mount. This,
however, is a tight fit.
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Raven X - Telus EV-DO Airlink Cellular Modem
•Antenna—the following antennas are available from
Campbell Scientific, sites near the edge of coverage may
require the Yagi antenna. Contact a CSC Applications
Technician for help in determining the best antenna for your
application.
oC2083 3dBd External Omni Antenna (800 MHz and 1.9
Mhz bands) – requires C2360 Surge Suppression Kit and
RG8 NM/NM cable
oC2445 Yagi 8 dBd Cellular Antenna with 10' Cable (800
Mhz only) - requires C2360 Surge Suppression Kit
oC2446 Omnidirectional Antenna 3dBd w/10ft Cable
w/Mount (supports 800 MHz and 1.9 GHz band) –
Requires the C2364 TNC – SMA adapter
•Power Supply (see power considerations)
•Environmental Enclosure— ENC 10/12, ENC 12/14, or ENC
16/18
3Configuration
3.1 Establish Cellular Service
Prior to contacting the cellular service provider, have the
following information on hand:
1. Electronic Serial Number (ESN). The ESN is found on the
unit label.
2. Contact the provider; tell the account representative that you
would like to open a new account. Ask for an EV-DO/1X
Data Plan account with a Dynamic IP. The provider will give
you a 10-digit phone number that will be used to program the
modem at a later time.
NOTE: The service provider does not need the Raven modem to
activate the account.
3.2 Program the Modem
1. For the following steps you will need to download
AceManager, Modem Doctor and an Activation Wizard (that is
matched to your selected carrier provider) from the Utilities
page at:
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Raven X - Telus EV-DO Airlink Cellular Modem
http://www.sierrawireless.com/support/support_and_downloads.a
spx?id=17,23,1,1
2. Each provider has a specific Wizard. Please ensure you have
downloaded the Wizard that corresponds to your provider.
4. You will also need a working template file (.xml) to program
the modem. This file is available by contacting a Campbell
Scientific Canada Applications Technician at 780-454-2505 or by
downloading it from the Campbell Scientific Website at:
http://www.campbellsci.ca/CampbellScientific/Download.html
There are different templates available for different dataloggers.
Please be sure to choose the proper one.
5. Connect the modem to a COM port on the PC using a direct
RS232 Connection and attach a dual band antenna to the Raven.
6. Start the Activation Wizard.
4Activation Wizard
1. Click Next to continue through the Wizard.
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Raven X - Telus EV-DO Airlink Cellular Modem
2. Make sure that the “Connect to a serial port” radio button is selected,
the proper COM port is selected and that the “Auto detect port
settings” check box is selected. Now click “Next”. The setup wizard
will now attempt to establish a connection with the modem.
3. Please verify that the Proper modem is displayed and that the ESN number
is correct. You can reference the ESN on the modem to verify this. If the
proper information is not displayed, click “Back” and try again. Once this
screens shows the proper information click “Next”.
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Raven X - Telus EV-DO Airlink Cellular Modem
4. Please ensure that only the following check boxes are selected:
Update Firmware, Activate Modem (Manual)* and Test Modem
Setup. Once these boxes are selected, click “Next”.
*NOTE: The Activate modem (OTASP) can be used to automatically
pull down the needed information from the network. This is however
not recommended as it will not pull down the 1X network settings
which are needed to work in those areas where EV-DO coverage is not
available.
5. Click “Check for Updates” and if there are updates available,
press the “Update Now” button. Once completed, click
“Next”.
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Raven X - Telus EV-DO Airlink Cellular Modem
6. A 6-digit Master Lock Code (Master L/C number) is written on
the box the Raven X - Telus modem was shipped in, as well as on
the modem body. Enter this code in the Activation Code Text
Box. If the Lock Code only has 5 digits put a “0” in front of the
number to make it 6 digits, as the lock code must always be 6
digits. Once completed, click “Next”.
7. Enter the 10 digit phone number you were provided with by the
carrier in the MDN and MIN/MSID text boxes. Once completed
click “Next”. This will begin the provisioning of the modem on
the network.
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Raven X - Telus EV-DO Airlink Cellular Modem
8. Verify that you have Sufficient Signal to proceed and that the
settings you have entered are correct using the list on the Left. If
you have made an error click “Back” until you have reached the
setting that requires changing and proceed as before.
After verifying everything is correct, click “Next”. It will take a
few seconds for the next screen to appear as the modem will now
send the settings to the modem and reset. A new window will
appear letting you know the activation was completed. Click
“OK”.
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Raven X - Telus EV-DO Airlink Cellular Modem
9. The next screen will let you know that the modem has registered
on the network and that it has obtained an IP address. This
process can take up to 1 minute to complete. Be sure to write
down the modem’s IP address as we will use it to program the
advanced settings of the modem.
10. At this point the modem is now ready for advanced programming
using AceManager. These following steps need to be completed
fairly quickly as the modem is on a dynamic IP network and the
IP address can change at any time.
5Set Up Modem using Ace Manager.
1. The next steps program the Raven to function in IP mode.
2. Start AceManager and select the Connect tab in the upper left
corner of the menu selection bar. This connection is a wireless
connection using IP addressing.
3. Connect using the IP address you obtained from the setup wizard
and default password as shown.
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Raven X - Telus EV-DO Airlink Cellular Modem
4. The next step assumes that you have a working template to load
into the modem. This template is available by contacting a
Campbell Scientific Canada Applications Technician at 780-454-
2505. Use the “Load” option to select the template to load into the
modem.
5. The new file parameters will appear in the “New Value” boxes as
shown above.
6. Click on the Dynamic IP Text in the list on the left. You can now
modify the settings to allow you to use the Dynamic IP. Enter the
10 digit phone number into the Modem Name field, and the
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Raven X - Telus EV-DO Airlink Cellular Modem
following domain into the Domain and IPManager fields as
shown below. (eairlink.com)
7. Once these fields have been filled in click on the write button to
commit the changes to the modem. At this point the modem is fully
programmed to communicate to a Campbell Scientific datalogger
using a wireless IP connection.
8. Turn off the power to the modem and disconnect from the PC. Turn
the power back on and the modem will register itself on the network
within 2 minutes. To confirm this, make sure that the Network and
Service light is solid. If the Network light is flashing the modem has
not registered. If the Service light is not lit but the Network light is,
the modem has registered on the network however there is no EV-DO
coverage and the modem has registered on the 1X network. If the
Modems Network light is not solid after this time contact Campbell
Scientific Canada at 780-454-2505 for advanced support.
6Setup LoggerNet
1. Select Add Root | IPPort
2. Add a Datalogger to the IP Port
3. On the IP Port page:
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Raven X - Telus EV-DO Airlink Cellular Modem
a. Select Communications Enabled.
b. In the Internet IP Address field, enter the IP address of
the modem followed by .eairlink.com and the Device
port ID. This number is 6785 and is found in the
“Common” tab settings of the Raven modem (see
below).
c. Change the maximum baud rate to one supported by
the datalogger; in this case for the CR1000 it is
115200.
d. Extra response time should be 10 - 12 seconds.
e. Click “Apply”.
4. Click on the CR1000 and change the Maximum Packet size
from the default 1000 to 400 bytes. Please also make sure that
the proper Pakbus address is in the Pakbus address field.
5. Click “Apply”.
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Raven X - Telus EV-DO Airlink Cellular Modem
7Connections to the Datalogger
1. If connecting to a CR1000, CR800 or CR23X and you would like
to connect to the RS232 port you will require a null modem
cable, Campbell Scientific part number L18663.
2. Connect one end of the Null Modem Cable to the Raven X -
Telus modem and the other to the datalogger’s RS232 port.
3. If connecting to any datalogger’s CS I/O port you will require an
SC932A interface from Campbell Scientific. Connect the
supplied black SC12 cable to the datalogger side of the SC932A
interface and then to the CS I/O port of the datalogger.
Connect the DCE Device side of the SC932A interface to the
Raven X - Telus modems RS232 port using the supplied straight
through serial cable L10873.
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Raven X - Telus EV-DO Airlink Cellular Modem
4. In some cases it may be desirable to connect using the
Ethernet interface available on the Raven X - Telus. To
do this you will require a CR1000 or CR3000 with an
NL115 Ethernet/Compact Flash Module or any datalogger
using the NL100. A crossover Ethernet cable is needed to
connect the two devices.
The NL115 is DHCP enabled and so there is no need to
change any settings for the two to function together. Once
the Crossover cable is connected to the NL115 the Raven
X - Telus will send its current public IP address to the
NL115 for it to use.
If the NL100 is to be used, the following changes are
needed for the device to work together since it is NOT
DHCP enabled.
5. Using AceManager, connect to the Raven X - Telus using
the phone number and domain used in Loggernet and the
default password. Do not enter the Port number.
6. Once the settings are retrieved from the Raven X - Telus,
click on the Ethernet/PPP test in the list on the left.
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Raven X - Telus EV-DO Airlink Cellular Modem
7. Use the drop down list for the New Value of “Use Public IP”.
Change this value to “Use Private IP”.
Enter the Host Private IP as 192.168.13.12
Enter the Modem Local IP as 192.168.13.31
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Raven X - Telus EV-DO Airlink Cellular Modem
8. Click on Misc in the list on the left. Change the DPORT to
3000. This makes sure that any information sent to the
modem from Loggernet on port 6785 will get passed through
the Ethernet port and not trapped by the modem.
9. Following the settings outlined in the NL100, setup the
device using the Fixed IP address of 192.168.13.12
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