
Canon imagePRESS C800/C700 Service Guide
E. Connectivity Options......................................................................................................................21
1. Web Access Software-H1.........................................................................................................21
2. USB Device Port-A3 .................................................................................................................21
3. Multimedia Reader/Writer-A3 ...................................................................................................21
F. Security Features and Options ......................................................................................................22
1. Device Management and Security............................................................................................22
2. Network Security.......................................................................................................................23
3. Data Management and Security...............................................................................................24
G. Accessibility Options......................................................................................................................28
1. Voice Guidance Kit-F2..............................................................................................................28
2. ADF Access Handle-A1............................................................................................................28
V. Software Solutions............................................................................................................................29
A. Document Management and Binding.............................................................................................29
1. imageWARE Document Server ................................................................................................29
2. imageWARE Scan Manager DS...............................................................................................29
B. Canon Mobile Printing....................................................................................................................30
C. imageWARE Enterprise Management Console and Plug-ins........................................................30
D. Océ PRISMAprepare .....................................................................................................................30
E. Océ PRISMAaccess.......................................................................................................................31
VI. Dealer Sales/Service Authorization.................................................................................................32
VII. Educational Training.........................................................................................................................32
A. imagePRESS C800/C700 Training................................................................................................32
1. Learning Path for New Service Technicians.............................................................................32
2. Learning Path for imageRUNNER ADVANCE C9000 PRO Series Certified Service
Technicians....................................................................................................................................33
3. Learning Path for imagePRESS C7000VP Series Certified Service Technicians....................34
4. Learning Path for Systems Engineers......................................................................................35
B. Certification ....................................................................................................................................35
C. Who Should Attend........................................................................................................................36
D. Additional Accessory Training Courses.........................................................................................36
E. Third Party Accessory Training......................................................................................................36
F. Training Facilities ...........................................................................................................................37
1. Online Courses.........................................................................................................................37
2. Virtual Instructor-led..................................................................................................................37
3. Classroom Training Facilities....................................................................................................37
G. Course Equipment .........................................................................................................................37
H. Service Materials............................................................................................................................37
VIII. Servicing Notes .................................................................................................................................38
A. Power and Plug Requirements ......................................................................................................38
B. Hardware Configuration Chart .......................................................................................................41
C. Installation Weight & Dimensions ..................................................................................................42
D. Installation Space Requirements...................................................................................................44
E. Estimated Installation Times..........................................................................................................47
F. Recommended System Engineer Requirements...........................................................................49
G. Remote Serviceability ....................................................................................................................50
1. imageWARE Remote................................................................................................................50
2. Content Delivery System ..........................................................................................................51
3. Remote Operator’s Software Kit...............................................................................................53
H. Device Configuration Management................................................................................................53
I. Firmware Upgrade .........................................................................................................................54
1. Computer Requirements for Upgrading....................................................................................54
2. PRISMAsync Controller Firmware............................................................................................55
3. imagePRESS Firmware Upgrades Using the Service Support Tool........................................56
J. LMS (License Management System).............................................................................................57
Canon imagePRESS C800/C700 Service Guide October 2014
Revision 2 Page v