Canon MP 700 User manual

MP 700
MP 730
SERVICE
MANUAL
Canon

REVISION 0
HY8-19B3-000APR. 2003
MultiPASS MP730 H12-2692 120V USA
MultiPASS MP730 H12-2696 120V
CND/LTN
MultiPASS MP700 H12-2702 120V USA
MultiPASS MP700 H12-2706 120V CND

I
I. MEANING OF MARKS
The marks used in this manual have the following meanings.
Mark Meaning
States a precaution to be taken to prevent danger to personnel, damage to the
product, or damage to electronic components by discharge of static electricity.
for example.
States a precaution to be taken to prevent damage to electronic components
by electrostatic discharge.
If the following mark is used, following the directions given.
Informs you of fire-related cautions.
Informs you that the plug must be removed from the power outlet before
starting an operation.
Gives useful information to understand descriptions.
Indicates sections to be read to obtain more detailed information.
NOTE
REFERENC
E

II
II. ABOUT THIS MANUAL
This manual is divided into five parts, and contains information required for servicing the
product.
Chapter 1: General Description
This part explains product specifications and the how to service the unit safely. It is very
important, so please read it.
Chapter 2: Technical Reference
This part explains the technical theory the product.
Chapter 3: Assembly and Disassembly
This part explains the assembly and disassembly of the product.
Chapter 4: Maintenance and Service
This part explains how to maintain the products for adjustment and troubleshooting and
service operations and service switches.
Chapter 5: Appendix
This part explains the informations of the optional products and user data flow.
•For more details of user operations and user reports, see the separate volume
of USER'S GUIDE.
•Detailed description of each SSSW/parameter is not given in this manual
except the new SSSWs/parameters added to this model.See G3 Facsimile
Service Data Handbook (supplied separately) for details them.
•See the G3/G4 Facsimile Error Code List (Rev.2, supplied separately) for
details of the error codes not shown in this manual.
REFERENC
E

IV
IV. TABLE OF CONTENTS
Page Chapter 1: General Description
1-1 1. FEATURES
1-1 1.1 Overview
1-2 2. SPECIFICATIONS
1-2 2.1 General Specification
1-2 2.2 Communication Specification (MP730 only)
1-4 2.3 Color Communication Specification (MP730 only)
1-5 2.4 Scanning Specification
1-7 2.5 Printer Specification
1-11 2.6 Copy Specification
1-12 2.7 Photo Print Specification
1-13 2.8 Function
1-15 3. OVERVIEW
1-15 3.1 External View
1-16 3.2 Operation Panel
1-17 3.3 Consumables
1-17 3.3.1 Ink tanks
1-18 3.3.2 Print Media
Chapter 2: Technical Reference
2-1 1. COMPONENT LAYOUT
2-4 2. SCANNING SECTION
2-6 3. PRINTER SECTION
2-6 3.1 Printer Mechanical Section
2-6 3.1.1 Carriage section
2-7 3.1.2 Purge section
2-7 3.1.3 Paper feed section
2-8 3.2 About the Ink Sensor
2-9 3.3 Cleaning Mode and Suction Amount
2-10 4. NEW FUNCTION
Chapter 3: Assembly and Disassembly
3-1 1.ATTENTION TO BE PAID DURING ASSEMBLY/DISASSEMBLY
3-1 1.1 Safety Cautions
3-2 1.2 General Cautions
3-3 1.3 Product-Inherent Cautions
3-3 1.3.1 Prevention of ink-soiling
3-3 1.3.2 Conductivity of the ink
3-4 1.3.3 Caution when replacing the SPCNT board
3-5 1.3.4 Caution when replacing the ROM
3-6 1.3.5 Removal of red screws prohibited
3-6 1.3.6 Caution when release the carriage lock

V
3-7 1.3.7 Caution when handling the carriage encoder film
3-7 1.3.8 Caution when replacing the waste ink absorber
3-8 1.4 All Clear (Action in the Event of Abnormality)
3-8 1.5 Shipping the Main Unit
3-9 2. DISASSEMBLY/ASSEMBLY
3-9 2.1 Disassembly Procedure
3-9 2.1.1 SPCNT board (Replacing the ROM), NCU board
3-12 2.1.2 Operation panel unit
3-13 2.1.3 Contact sensor
3-17 2.1.4 Print and ASF ass’y
3-22 2.1.5 Power supply unit
3-23 2.1.6 Separation unit, Separation guide (MP730 only)
Chapter 4: Maintenance and Service
4-1 1. MAINTENANCE LIST
4-1 1.1 Consumables
4-1 1.2 Cleaning
4-2 1.3 Periodic Inspection
4-2 1.4 Periodic Replacement Parts
4-2 1.5 Adjustment Items
4-3 1.6 General Tools
4-3 1.7 Special Tools
4-4 2. HOW TO CLEAN PARTS
4-4 2.1 Main Unit Outer Covers
4-4 2.2 Pickup/Separation Roller (MP730 only)
4-4 2.3 Document U-Turn/Feed/Eject Roller (MP730 only)
4-4 2.4 Separation Guide (MP730 only)
4-4 2.5 Document Guide Sheet (MP730 only)
4-4 2.6 Document Glass
4-4 2.7 White Sheet Area
4-4 2.8 Printer Platen
4-6 3. ADJUSTMENT
4-6 3.1 CS LED Lights-on Duration Adjustment
4-7 3.2 When Adjustment of the Print Head Position is Required
4-10 4. TROUBLESHOOTING
4-10 4.1 Troubleshooting Index
4-12 4.2 Error Shown on the Display
4-12 4.2.1 User error message
4-17 4.2.2 Error codes
4-26 4.3 Errors not Shown on the Display
4-26 4.3.1 General errors
4-27 4.3.2 Printing problems
4-29 4.3.3 Scanning problems
4-30 4.3.4 Memory card problem
4-31 4.3.5 Test mode function problems

VI
4-32 4.4 Processing Communication Problems
4-32 4.4.1 Initial identification of problems
4-33 4.4.2 Procedures for processing communication problems
4-36 5. SERVICE SWITCHES
4-36 5.1 Hardware Switches
4-36 5.2 Service Data Setting
4-38 5.3 Service Data Registration/Setting Method
4-39 5.4 Service Data Flowchart
4-46 5.5 Explanation of Service Data
4-47 6. TEST FUNCTIONS
4-47 6.1 User Test Print Functions
4-47 6.1.1 Nozzle check pattern
4-48 6.2 Service Test Functions
4-48 6.2.1 Test mode overview
4-49 6.2.2 Test mode flowchart
4-50 6.2.3 D-RAM tests
4-50 6.2.4 CS tests
4-51 6.2.5 PRINT test
4-52 6.2.6 Modem and NCU tests
4-55 6.2.7 Faculty tests
4-58 6.2.8 PRINTER tests
4-59 7. SERVICE REPORT
4-59 7.1 Report Output Function
4-59 7.1.1 User report output functions
4-61 7.1.2 Service report output functions
4-74 8. WIRING DIAGRAM
4-74 8.1 Wiring Diagram
Chapter 5: Technical Reference
5-1 1. INSTALLATION
5-1 1.1 Setting Up
5-1 1.2 Checking Operation
5-2 2. USER DATA FLOW
5-2 2.1 Menu Flow in Each Mode
5-3 2.2 Name Flow in Each Mode
5-3 2.2.1 Special copy name flow
5-3 2.2.2 Maintenance name flow
5-4 2.2.3 User data name flow
5-8 2.2.4 Receive mode name flow
5-8 2.2.5 Memory reference name flow
5-8 2.2.6 Reports/Lists name flow
5-9 2.2.7 Photo print mode name flow
5-10 2.2.8 VIVID photo print mode name flow
5-10 2.2.9 Print photo date name flow

Chapter 1
General
Description

1-1
MultiPASS MP730/MP700 Chapter 1: General Description
1. FEATURES
1.1 Overview
This product is a G3 facsimile based on the ITU-T recommendations. It can be used in telephone
networks.
Picture Quality Color Printer
High quality printing can be accomplished with the Canon Bubble Jet (BJ) method using the
maximum 4800 dpi x 1200 dpi resolution.
Various media can be printed at high speed which is maximum 22 pages/minute in black and
white or 14 pages/minute in color.
Plain paper fax which can transmit/receive in color (MP730 only)
Conforming to ITU-T recommendations, this fax is able to transmit/receive in color. Due to
containing extremely high-speed 33.6 kbps modems, transmission time can be shortened.
Pictures and photographs can both be send and received clearly by UHQ (Ultra High
quality), Canon’s vivid image processing technology. Up to 30 letter, legal and A4 size
sheets, can be set in the ADF. 10 one-touch dial entries and 100 speed dial entries can be
registered, and group dial and broadcasting transmission can also be done. When paper and
ink run out, the data is saved to memory, so there is no worry.
Out-of-Ink Function
This machine has a function which detects when ink has run out. The presence/absence of
ink in the ink chamber is detected by reflecting ink sensor.
Copy Function
This machine can be used as a copier which achieves the recording resolution of 600 dpi x
600 dpi for black and white copying or 1200 dpi x 1200 dpi for color copying.
Full Color & 256 Gradation Grayscale Scanner
Using MP Toolbox or MP Drivers (ScanGear and WIA driver), full color and 256-gradation
grayscale images with a quality of 25-9600 dpi can be read into a computer.
PC Fax (MP730 only)
By connecting this machine to a computer, a fax can be transmitted from the included
MultiPASS Suite or from a Windows application. (Cannot be receive)

1-2
MultiPASS MP730/MP700 Chapter 1: General Description
2. SPECIFICATIONS
2.1 General Specification
Type
Desktop
Power source
AC 120-127 V, 60 Hz
Power consumption
Standby Approx. 10.6 W (MP730)
Approx. 8.6 W (MP700)
Max. Approx. 50.8 W(MP730)
Approx. 42.1 W(MP700)
Environmental conditions
Temperature 59-81.5 ° F (15-27.5 ° C)
Humidity 20-80 %RH
Operating noise
Measured in accordance with ISO standards
Standby 35 dB(A) or less
Operating 55 dB(A) or less
Dimensions (W x D x H)
17.28” x 19.53” x 12.83” (439 mm x 496 mm x 326 mm) (MP730)
17.28” x 19.53” x 10” (439 mm x 496 mm x 253 mm) (MP700)
Not including trays
Weight
Approx. 28.2 lb. (12.8 kg) (MP730)
Approx. 24 lb. (10.9 kg) (MP700)
2.2 Communication Specification (MP730 only)
Applicable lines
PSTN (Public Switched Telephone Network)
Applicable Services
DRPD (Distinctive Ring Pattern Detection)
Handset
None
Transmission method
Half-duplex