Canon Imagepress c1 p User manual

Oct222008

Service Manual

imagePRESS C1 Series

Application

This manual has been issued by Canon Inc. for qualified persons to learn technical theory, installation, maintenance, and repair

of products. This manual covers all localities where the products are sold. For this reason, there may be information in this

manual that does not apply to your locality.

Corrections

This manual may contain technical inaccuracies or typographical errors due to improvements or changes in products. When

changes occur in applicable products or in the contents of this manual, Canon will release technical information as the need

arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new edition

of this manual.

The following paragraph does not apply to any countries where such provisions are inconsistent with local law.

Trademarks

The product names and company names used in this manual are the registered trademarks of the individual companies.

translated into another language, in whole or in part, without the written consent of Canon Inc.

Printed in Japan

Caution

Use of this manual should be strictly supervised to avoid disclosure of confidential information.

Introduction

Symbols Used

This documentation uses the following symbols to indicate special information:

Symbol Description

Indicates an item of a non-specific nature, possibly classified as Note, Caution, or Warning.

Indicates an item requiring care to avoid electric shocks.

Indicates an item requiring care to avoid combustion (fire).

Indicates an item prohibiting disassembly to avoid electric shocks or problems.

Indicates an item requiring disconnection of the power plug from the electric outlet.

Indicates an item intended to provide notes assisting the understanding of the topic in question.

Indicates an item of reference assisting the understanding of the topic in question.

Provides a description of a service mode.

Provides a description of the nature of an error indication.

Memo

REF.

Introduction

The following rules apply throughout this Service Manual:

1. Each chapter contains sections explaining the purpose of specific functions and the relationship between electrical and mechanical systems with refer-

ence to the timing of operation.

In the diagrams, represents the path of mechanical drive; where a signal name accompanies the symbol , the arrow indicates the

direction of the electric signal.

The expression "turn on the power" means flipping on the power switch, closing the front door, and closing the delivery unit door, which results in

supplying the machine with power.

2. In the digital circuits, '1'is used to indicate that the voltage level of a given signal is "High", while '0' is used to indicate "Low".(The voltage value, how-

ever, differs from circuit to circuit.) In addition, the asterisk (*) as in "DRMD*" indicates that the DRMD signal goes on when '0'.

In practically all cases, the internal mechanisms of a microprocessor cannot be checked in the field. Therefore, the operations of the microprocessors

used in the machines are not discussed: they are explained in terms of from sensors to the input of the DC controller PCB and from the output of the

DC controller PCB to the loads.

The descriptions in this Service Manual are subject to change without notice for product improvement or other purposes, and major changes will be com-

municated in the form of Service Information bulletins.

All service persons are expected to have a good understanding of the contents of this Service Manual and all relevant Service Information bulletins and be

able to identify and isolate faults in the machine."

Contents

Chapter 1 Introduction

1.1 System Construction ..................................................................................................................................1- 1

1.1.1 System Configuration (pickup/delivery accessories)...............................................................................................1- 1

1.1.2 System Configuration (printing/transmission accessories)......................................................................................1- 1

1.1.3 Functions of Printing/Transmission Accessories.....................................................................................................1- 2

1.2 Product Specifications................................................................................................................................1- 4

1.2.1 Names of Parts........................................................................................................................................................1- 4

1.2.1.1 External View...........................................................................................................................................................................1- 4

1.2.1.2 External View...........................................................................................................................................................................1- 4

1.2.1.3 Cross Section........................................................................................................................................................................... 1- 5

1.2.1.4 Cross Section........................................................................................................................................................................... 1- 7

1.2.2 Using the Machine...................................................................................................................................................1- 8

1.2.2.1 Power Switch ...........................................................................................................................................................................1- 8

1.2.2.2 Points to Note When Turning Off the Main Power Switch .......................................................................................................1- 9

1.2.2.3 Control Panel ........................................................................................................................................................................... 1- 9

1.2.3 User Mode Items...................................................................................................................................................1- 10

1.2.3.1 Common Settings ..................................................................................................................................................................1- 10

1.2.3.2 Timer Settings........................................................................................................................................................................ 1- 12

1.2.3.3 Adjustment/Cleaning..............................................................................................................................................................1- 12

1.2.3.4 Report Settings ...................................................................................................................................................................... 1- 12

1.2.3.5 System Control Settings ........................................................................................................................................................1- 13

1.2.3.6 Copy Settings......................................................................................................................................................................... 1- 15

1.2.3.7 Communications Settings......................................................................................................................................................1- 15

1.2.3.8 Mail Box Settings ................................................................................................................................................................... 1- 16

1.2.3.9 Address Book Settings........................................................................................................................................................... 1- 17

1.2.3.10 User Administrator Mode .....................................................................................................................................................1- 18

1.2.3.11 Common Settings................................................................................................................................................................. 1- 20

1.2.3.12 Timer Settings......................................................................................................................................................................1- 22

1.2.3.13 Adjustment/Cleaning............................................................................................................................................................1- 23

1.2.3.14 Report Settings .................................................................................................................................................................... 1- 23

1.2.3.15 System Control Settings.......................................................................................................................................................1- 23

1.2.3.16 Copy Settings....................................................................................................................................................................... 1- 26

1.2.3.17 Communications Settings ....................................................................................................................................................1- 26

1.2.3.18 Mail Box Settings .................................................................................................................................................................1- 27

1.2.3.19 Address Book Settings.........................................................................................................................................................1- 27

1.2.3.20 User Administrator Mode .....................................................................................................................................................1- 28

1.2.4 User Maintenance .................................................................................................................................................1- 31

1.2.4.1 Cleaning.................................................................................................................................................................................1- 31

1.2.4.2 Inspection............................................................................................................................................................................... 1- 32

1.2.4.3 Inspection............................................................................................................................................................................... 1- 34

1.2.5 Safety ....................................................................................................................................................................1- 36

1.2.5.1 Safety of the Machine's Laser Mechanism ............................................................................................................................ 1- 36

1.2.5.2 CDRH Regulations.................................................................................................................................................................1- 36

1.2.5.3 Handling of the Laser Assembly ............................................................................................................................................ 1- 36

1.2.5.4 Safety of the Toner ................................................................................................................................................................1- 37

1.2.5.5 Notes when handling a lithium battery...................................................................................................................................1- 37

1.2.6 Product Specifications...........................................................................................................................................1- 37

1.2.6.1 Machine Specifications.......................................................................................................................................................... 1- 37

1.2.6.2 Machine Specifications.......................................................................................................................................................... 1- 38

1.2.7 Function List..........................................................................................................................................................1- 40

1.2.7.1 Printing Speed .......................................................................................................................................................................1- 40

1.2.7.2 Printing Speed .......................................................................................................................................................................1- 41

1.2.7.3 Paper Types........................................................................................................................................................................... 1- 42

Contents

Chapter 2 Installation

2.1 Making Pre-Checks....................................................................................................................................2- 1

2.1.1 Points to Note About Installation (iR C7000 series).................................................................................................2- 1

2.1.2 Unpacking and Checking the Components .............................................................................................................2- 1

2.1.3 Selecting the Site of Installation...............................................................................................................................2- 4

2.1.4 Checking the Contents.............................................................................................................................................2- 5

2.1.5 Checking the Contents.............................................................................................................................................2- 8

2.1.6 Checking the Contents...........................................................................................................................................2- 11

2.1.7 Checking the Contents...........................................................................................................................................2- 14

2.1.8 Checking the Contents...........................................................................................................................................2- 17

2.1.9 Checking the Contents...........................................................................................................................................2- 19

2.1.10 Checking the Contents.........................................................................................................................................2- 22

2.1.11 Checking the Contents.........................................................................................................................................2- 24

2.1.12 Checking the Contents.........................................................................................................................................2- 26

2.2 Unpacking and Installation .......................................................................................................................2- 28

2.2.1 Points to Note Before Starting the Work................................................................................................................2- 28

2.2.2 Unpacking..............................................................................................................................................................2- 28

2.2.3 Mounting Scanning System...................................................................................................................................2- 30

2.2.4 Locking the Primary Transfer Roller In Place ........................................................................................................2- 31

2.2.5 Decurler points to Note About Installation..............................................................................................................2- 31

2.2.6 Mounting the Decurler............................................................................................................................................2- 31

2.2.7 Mounting the Delivery Tray ...................................................................................................................................2- 33

2.2.8 Attaching the Outer Delivery Roller Cover.............................................................................................................2- 33

2.2.9 Decurler Open / Close Angle Adjustment..............................................................................................................2- 34

2.2.10 Preparation for Mounting the Developing Assembly............................................................................................2- 35

2.2.11 Mounting the Balancing Cylinder .........................................................................................................................2- 38

2.2.12 Mounting the Balancing Cylinder .........................................................................................................................2- 40

2.2.13 Mounting the Developing Assembly.....................................................................................................................2- 41

2.2.14 Mounting the Developing Assembly.....................................................................................................................2- 44

2.2.15 Mounting the Process Unit ..................................................................................................................................2- 47

2.2.16 Mounting the Process Unit...................................................................................................................................2- 50

2.2.17 Mounting the Fixing Assembly.............................................................................................................................2- 53

2.2.18 Fitting the Control Panel in Place.........................................................................................................................2- 55

2.2.19 Setting of Environmental Switch .........................................................................................................................2- 60

2.2.20 Turning the Main Power ON.................................................................................................................................2- 60

2.2.21 Turning the Main Power ON.................................................................................................................................2- 61

2.2.22 Turning the Main Power ON.................................................................................................................................2- 62

2.2.23 Turning the Main Power ON.................................................................................................................................2- 63

2.2.24 Turning the Main Power ON.................................................................................................................................2- 63

2.2.25 Turning the Main Power ON.................................................................................................................................2- 64

2.2.26 Setting of Environmental Switch .........................................................................................................................2- 64

2.2.27 Turning the Main Power ON.................................................................................................................................2- 65

2.2.28 Points to Note at the Main Power OFF ................................................................................................................2- 65

2.2.29 Checking the Drum Temperature Switch.............................................................................................................2- 65

2.2.30 Setting the Toner container..................................................................................................................................2- 66

2.2.31 Setting the Toner Container.................................................................................................................................2- 66

2.2.32 Setting the Toner Container.................................................................................................................................2- 68

2.2.33 Supplying Toner...................................................................................................................................................2- 68

2.2.34 Supplying Toner...................................................................................................................................................2- 69

2.2.35 Setting the Paper Cassette .................................................................................................................................2- 69

2.2.36 Setting for K paper...............................................................................................................................................2- 69

2.2.37 Automatic Gradation Correction Setting ..............................................................................................................2- 69

2.2.38 Automatic Gradation Correction Setting...............................................................................................................2- 70

2.2.39 Checking a Clear Color Image.............................................................................................................................2- 70

2.2.40 Checking Image / Operation ...............................................................................................................................2- 70

Contents

2.2.41 Adjusting Left Margin of Image ...........................................................................................................................2- 70

2.2.42 Adjusting Margin along Leading Edge of Image .................................................................................................2- 71

2.2.43 Cleaning the Charging Assembly ........................................................................................................................2- 71

2.2.44 Cleaning the Charging Assembly ........................................................................................................................2- 75

2.2.45 Other Works ........................................................................................................................................................2- 79

2.2.46 Putting the Rating Plate.......................................................................................................................................2- 80

2.3 Unpacking and Installation (imagePRESS C1 Series) .............................................................................2- 80

2.3.1 Points to Note About Installation (imagePRESS C1 series)..................................................................................2- 80

2.3.2 Turning Off the Machine (imagePRESS C1 series) ..............................................................................................2- 80

2.3.3 Installation Procedure (imagePRESS C1 series) ..................................................................................................2- 80

2.3.4 Setting After the Installation (imagePRESS C1 series).........................................................................................2- 83

2.4 Unpacking and Installation (imagePRESS C7000 Series) .......................................................................2- 83

2.4.1 Points to Note When Turning ON/OFF the power of Host Machine (imagePRESS C7000 series) ......................2- 83

2.4.2 Installation Procedure (imagePRSS C7000 series)...............................................................................................2- 84

2.4.3 Setting After the Installation(imagePRESS C7000 Series) ...................................................................................2- 92

2.5 Checking the Connection to the Network .................................................................................................2- 92

2.5.1 Overview ...............................................................................................................................................................2- 92

2.5.2 Checking the Network Connection........................................................................................................................2- 92

2.5.3 Using the PING Command....................................................................................................................................2- 92

2.5.4 Using the PING Command....................................................................................................................................2- 92

2.5.5 Making a Check Using the Remote Host Address ................................................................................................2- 92

2.6 Troubleshooting the Network....................................................................................................................2- 92

2.6.1 Overview ...............................................................................................................................................................2- 92

2.6.2 Checking the Connection of the Network Cable ...................................................................................................2- 92

2.6.3 Making a Check Using a Loopback Address ........................................................................................................2- 92

2.6.4 Making a Check Using a Local Host Address ......................................................................................................2- 92

2.7 Relocating the Machine............................................................................................................................2- 92

2.7.1 Operation for Moving the Machine ........................................................................................................................2- 92

2.8 Installing the Card Reader........................................................................................................................2- 93

2.8.1 Points to Note About Installation ...........................................................................................................................2- 93

2.8.2 Checking the Contents..........................................................................................................................................2- 93

2.8.3 Pre-Settings...........................................................................................................................................................2- 93

2.8.4 Turning Off the Machine........................................................................................................................................2- 93

2.8.5 Installation Procedure............................................................................................................................................2- 93

2.8.6 Installation Procedure in the imageWARE Accounting Manager (henceforth: iWAM) environment......................2- 95

2.8.7 Installation Procedure in the imageWARE Accounting Manager (henceforth: iWAM) Environment.....................2- 95

2.9 Installing the Original Tray........................................................................................................................2- 95

2.9.1 Checking the Contents..........................................................................................................................................2- 95

2.9.2 Checking the Contents..........................................................................................................................................2- 95

2.9.3 Checking the Contents..........................................................................................................................................2- 96

2.9.4 Installing the Document Tray.................................................................................................................................2- 96

2.10 Installing the Platen Cover......................................................................................................................2- 96

2.10.1 Checking the Contents ........................................................................................................................................2- 96

2.10.2 Installation Procedure..........................................................................................................................................2- 97

2.11 Installing the Key Switch Unit .................................................................................................................2- 97

2.11.1 Checking the Attachments...................................................................................................................................2- 97

2.11.2 Turning Off the Machine......................................................................................................................................2- 97

2.11.3 Installation Procedure .........................................................................................................................................2- 97

2.11.4 After Installing the Key Switch Unit......................................................................................................................2- 98

2.12 Installing the Reader Heater...................................................................................................................2- 98

2.12.1 Checking the Parts ..............................................................................................................................................2- 98

2.12.2 Turning Off the Host Machine..............................................................................................................................2- 98

2.12.3 Installation Procedure..........................................................................................................................................2- 98

2.13 Installing the Deck Heater.....................................................................................................................2- 100

2.13.1 Checking the Contents (Heater PCB-F1) ..........................................................................................................2- 100

Contents

2.13.2 Checking the Parts to Install ..............................................................................................................................2- 101

2.13.3 Installing Procedure ...........................................................................................................................................2- 101

2.13.4 Installing Procedure ...........................................................................................................................................2- 108

2.14 Installing the Voice Guidance Kit..........................................................................................................2- 115

2.14.1 Points to Note at Installation ..............................................................................................................................2- 115

2.14.2 Checking Components.......................................................................................................................................2- 115

2.14.3 Checking Components.......................................................................................................................................2- 116

2.14.4 Turning off the Machine .....................................................................................................................................2- 117

2.14.5 Installation Procedure ........................................................................................................................................2- 117

2.15 Installing the Printer Cover ...................................................................................................................2- 127

2.15.1 Points to Note About Installation........................................................................................................................2- 127

2.15.2 Checking the Contents.......................................................................................................................................2- 127

2.15.3 Turning Off the Machine.....................................................................................................................................2- 128

2.15.4 Installation Procedure ........................................................................................................................................2- 128

2.16 Installing the Serial Interface Kit...........................................................................................................2- 132

2.16.1 Points to Note About Installation........................................................................................................................2- 132

2.16.2 Checking the Contents.......................................................................................................................................2- 132

2.16.3 Turning Off the Machine.....................................................................................................................................2- 133

2.16.4 Installation Procedure ........................................................................................................................................2- 133

Chapter 3 Basic Operation

3.1 Construction ...............................................................................................................................................3- 1

3.1.1 Function Configuration.............................................................................................................................................3- 1

3.1.2 Function Configuration.............................................................................................................................................3- 2

3.1.3 Main PCB Connection..............................................................................................................................................3- 3

3.1.4 DC Controller...........................................................................................................................................................3- 4

Chapter 4 Main Controller

4.1 Construction ...............................................................................................................................................4- 1

4.1.1 Configuration and Functions....................................................................................................................................4- 1

4.1.2 Configuration and Functions....................................................................................................................................4- 2

4.2 Construction of the Electrical Circuitry........................................................................................................4- 4

4.2.1 Main Controller Circuit Board (MAIN) ......................................................................................................................4- 4

4.2.2 Main Controller Circuit Board (MAIN) ......................................................................................................................4- 6

4.2.3 SRAM Circuit Board.................................................................................................................................................4- 7

4.3 Start-Up Sequence.....................................................................................................................................4- 7

4.3.1 Overview..................................................................................................................................................................4- 7

4.3.2 Startup Sequence....................................................................................................................................................4- 7

4.4 Actions when HDD Error ............................................................................................................................4- 9

4.4.1 E602 Details.............................................................................................................................................................4- 9

4.5 Image Processing.....................................................................................................................................4- 12

4.5.1 Image Flow Overview ............................................................................................................................................4- 12

4.5.2 Reader Input Image Processing ............................................................................................................................4- 13

4.5.3 Reader Input Image Processing ............................................................................................................................4- 13

4.5.4 Printer Output Image Processing...........................................................................................................................4- 14

4.5.5 Block for Compression, Expansion, and Editing Processing.................................................................................4- 15

4.5.6 Block for Compression, Expansion, and Editing Processing.................................................................................4- 16

4.6 Flow of Image Data ..................................................................................................................................4- 16

4.6.1 Image Data Flow When Using the Copy Function.................................................................................................4- 16

4.6.2 Image Data Flow When Using the Copy Function.................................................................................................4- 17

4.6.3 Image Data Flow When Using the BOX Function..................................................................................................4- 17

4.6.4 Image Data Flow When Using the BOX Function..................................................................................................4- 18

4.6.5 Image Data Flow When Using the SEND Function ...............................................................................................4- 18

4.6.6 Image Data Flow When Using the SEND Function ...............................................................................................4- 19