Canon FAX-TR177 User manual

USER’S GUIDE
Read this guide before operating this equipment.
After you finish reading this guide, store it in a safe place for future reference.
User’s Guide
CANON INC.
30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan
CANON U.S.A., INC.
One Canon Plaza, Lake Success, NY 11042, U.S.A.
CANON CANADA INC.
6390 Dixie Road, Mississauga, Ontario L5T 1P7, Canada
CANON EUROPA N.V.
Bovenkerkerweg 59-61 P.O. Box 2262, 1180 EG Amstelveen, The Netherlands
CANON FRANCE S.A.
17, quai du President Paul Doumer 92414 Courbevoie Cedex, France
CANON (U.K.) LTD.
Woodhatch, Reigate, Surrey, RH2 8BF, United Kingdom
CANON DEUTSCHLAND GmbH
Europark Fichtenhain A10, 47807 Krefeld, Germany
CANON ITALIA S.p.A.
Via Milano, 8-20097 San Donato Milanese (MI) Italy
CANON LATIN AMERICA, INC.
703 Waterford Way, Suite 400, Miami, Florida 33126, U.S.A.
CANON AUSTRALIA PTY. LTD
1 Thomas Holt Drive, North Ryde, Sydney, N.S.W. 2113, Australia
CANON SINGAPORE PTE. LTD.
1 HarbourFront Avenue #04-01 Keppel Bay Tower, Singapore 098632
CANON HONGKONG CO., LTD
19/F, The Metropolis Tower, 10 Metropolis Drive, Hunhon, Kowloon, Hong Kong
HT1-2249-000-V.2.0 XXXXXXXXXX © CANON INC. 2004 PRINTED IN CHINA

Table of Contents
ii
INTRODUCTION
Using this guide ...................................v
Important safety instructions.............vi
1SETTING UP
Unpacking......................................... 1-1
Removing the shipping materials.....................1-1
Making connections......................... 1-2
Connecting the telephone line, handset, and
external device.............................................1-2
Connecting the AC power cord.........................1-3
Setting the date and time .................................1-4
Installing the ink film........................ 1-5
Loading paper................................... 1-7
Assembling the paper tray................................1-7
Loading paper ..................................................1-8
Loading documents ......................... 1-9
Testing the machine .........................................1-9
Setting the TEL LINE TYPE ........... 1-10
Dialing through a switchboard
(PBX)............................................ 1-10
Registering the access type and the outside
line access number....................................1-10
2PREPARING TO USE
YOUR FAX
Main components of your fax ......... 2-1
Guidelines for entering
numbers, letters, and symbols.... 2-3
Correcting mistakes .........................................2-4
Registering sender information ...... 2-5
Personalizing your fax......................................2-5
Setting the date and time .................................2-5
Registering your fax/telephone number
and name.....................................................2-6
Registering one-touch
speed dialing numbers
and names ..................................... 2-7
Registering coded speed dialing
numbers and names..................... 2-8
3DOCUMENTS AND
PAPER
Preparing documents ...................... 3-1
Types of documents you can scan ...................3-1
Problem documents.........................................3-1
Paper requirements.......................... 3-2
Printable area ...................................................3-2
Paper guidelines .............................................. 3-3
4MAKING COPIES
Copying documents ......................... 4-1
5SENDING DOCUMENTS
Preparing to send a document........ 5-1
Adjusting the quality of your documents ......... 5-1
Sending documents ......................... 5-2
Direct sending.................................................. 5-2
Memory sending.............................................. 5-2
Manual sending ............................................... 5-2
Canceling sending............................ 5-3
Automatic dialing ............................. 5-3
Sending a document using one-touch speed
dialing or coded speed dialing numbers...... 5-3
Special dialing .................................. 5-4
Sending a document using caller history......... 5-4
Long-distance dialing ...................................... 5-4
Redialing when the line is busy ...... 5-5
Manual redialing .............................................. 5-5
Automatic redialing.......................................... 5-5
Delayed sending ............................... 5-7
Sending other documents while the fax is
set for delayed sending ...............................5-8
Canceling delayed sending...............................5-8
Sequential broadcasting.................. 5-9
Sending a document to more than
one location................................................. 5-9
Documents stored in memory....... 5-10
Deleting a document from memory ............... 5-10
6RECEIVING
DOCUMENTS
Different ways to receive
a document.................................... 6-1
Setting the receive mode ................. 6-2
Receiving both documents and telephone calls
automatically: <Fax/Tel mode>....................6-2
Receiving documents manually:
<MANUAL MODE> ...................................... 6-3
Receiving documents with an
answering machine:
<ANS.MACHINE MODE> ............................. 6-3
Other features ................................... 6-4
Changing calling volume.................................. 6-4

iii
Table of Contents
Receiving documents in memory while
performing another task or when
a problem occurs.........................................6-4
Polling to receive documents ...........................6-4
Setting CALLER ID ........................... 6-5
Canceling receiving ......................... 6-5
7SETTINGS AND
ACTIVITY REPORTS
Selecting a menu.............................. 7-1
Activity reports ................................. 7-5
How to print a report........................................7-5
8SOLUTIONS TO
COMMON PROBLEMS
Clearing jams.................................... 8-1
Removing a jammed document from
the machine.................................................8-1
Removing jammed printing paper from the
machine.......................................................8-2
Periodic cleaning.............................. 8-3
Cleaning the exterior of the fax.........................8-3
Cleaning the interior of the fax .........................8-3
Replacing the ink film.......................................8-4
Troubleshooting ............................... 8-6
Paper feeding problems ...................................8-6
Faxing problems...............................................8-7
Copying problems..........................................8-11
Telephone problems.......................................8-11
Print quality problems....................................8-12
General problems...........................................8-12
LCD messages................................ 8-13
In case of a power failure .............. 8-16
During a power failure....................................8-16
Specifications............. S-1
Index ............................ I-1

iv
Copyright
Copyright © 2004 by Canon Inc. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language
or computer language in any form or by any means, electronic, mechanical, magnetic, optical,
chemical, manual, or otherwise, without the prior written permission of Canon Inc.
Trademarks
All other product and brand names are registered trademarks, trademarks or service marks of
their respective owners.
Model Name
•H12418 (FAX-TR177/TR188)
As an ENERGY STAR®Partner, Canon Inc. has determined that these products meet
the ENERGY STAR®guidelines for energy efficiency.

v
Using this guide
This guide provides detailed information on how to set up, operate, maintain, and troubleshoot
your fax.
Please read the list below to become familiar with the symbols, terms, and abbreviations used in
this guide.
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Notes provide advice on using your fax more effectively, describe operating restrictions, and tell you
how to avoid minor difficulties. Reading these is recommended to make the most of your fax and its
functions.
(see p. xx) Indicates a page number that you can refer to for more information
on the topic of the previous sentence or paragraph.
default A setting that remains in effect unless you change it.
document The original sheet(s) of paper you send, receive, or copy with your
fax.
menu A list of settings from which you select an item to set up or change. A
menu has a title which appears on the LCD.
and buttons Used to select an item in a menu. Press to select the next item, and
press to select the previous item.
transaction number When you send or receive a document, your fax automatically
assigns the document a unique transaction number. A transaction
number is a four-digit number that will help you keep track of
documents you send and receive.
TX/RX NO. TX/RX NO. is the abbreviation used for “transaction number.”
TX Denotes Transmission.
RX Denotes Reception.
LCD display. The contents of the LCD display may vary depending
on the current settings.
In addition, this guide uses brackets to identify the buttons you press when performing different
functions: [Stop].
TRANSMITTING OK

vi
Important safety instructions
Read these safety instructions thoroughly before using your fax.
■Handling and maintenance
•Follow all warnings and instructions marked on the fax.
•Donot subject the fax to strong physical shock or vibration.
•Always unplug the fax before moving or cleaning it.
•Toavoid paper jams, never unplug the power cord, open the printer cover, or remove paper
from the paper tray while printing.
•Always lift the fax by its base. Never lift it by any of its attachments or covers.
•Do not push objects of any kind into the slots or openings on the fax as they may touch
dangerous voltage points or short out parts. This could result in fire or electric shock.
•Donot allow small objects (such as pins, paper clips, or staples) to fall into the fax. If
something does fall into the fax, unplug it immediately and contact your local authorized
Canon dealer or the Canon help line.
•To avoid spillage in or around the fax, do not eat or drink near it. If you spill liquid or if any
substance falls into the fax, unplug the fax immediately and contact your local authorized
Canon dealer or the Canon help line.
•Keep the fax clean. Dust accumulation can prevent the fax from operating properly.
•Unplug the fax from the wall outlet and refer service to qualified personnel under the
following conditions:
–When the power cord or plug is damaged or frayed.
–Ifliquid has spilled into the fax.
–If the fax has been exposed to rain or water.
–Ifthefax does not operate normally when you have followed the instructions in this guide.
Adjust only those controls that are covered by the instructions in this guide. Improper
adjustment of other controls may result in damage and may require extensive work by a
qualified technician to restore the product to normal operation.
–Ifthe fax has been dropped or the body has been damaged.
–Ifthe fax exhibits a distinct change in performance, indicating a need for servicing.
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vii
■Location
•Placethe fax on a flat, stable, vibration-free surface.
•Placethe fax in a cool, dry, clean, well ventilated place.
–Makesure the area is free from dust.
–Makesure the location is not affected by extreme temperature changes, and always stays
between 10° and 32.5°C.
–Makesure the area’s relative humidity is always between 20% and 85%.
•Keepthe fax away from direct sunlight.
•Donot use the fax near water. Make sure that no wet or humid objects come into contact with
the fax.
•Donot use or store the fax outdoors.
•Donot install the fax near devices that contain magnets or generate magnetic fields, such as
speakers.
•Placethe fax near a standard 200-240 V AC power outlet.
•Toensurereliable operation of the fax and to protect it from overheating, do not block the
exhaust vent and never block or cover any openings on the fax by placing it on a bed, sofa, rug,
or other similar surface. Do not place the fax in a cupboard or built-in installation, or near a
radiator or other heat source unless proper ventilation is provided. Install the fax
approximately 10 cm away from walls and other equipment. For the dimensions of the fax, see
p. S-1.
•Donot stack boxes or furniture around the power outlet. Keep the area free so you can reach
the outlet quickly. If you notice anything unusual (smoke, strange odors, noises) around the
fax, unplug it immediately. Contact your local authorized Canon dealer or the Canon help line.
•Do not allow anything to rest on the power cord, and do not place the fax where the cord will
be walked on. Make sure the cord is not knotted or kinked.
■Power supply
•During electrical storms, disconnect the power cord from the power outlet. (Please note that
any documents stored in the fax’s memory will be deleted when you unplug the fax.)
•Whenever you unplug the fax, wait at least five seconds before you plug it in again.
•Ifdustaccumulates around the plug of the power cord when it is connected to a power outlet,
unplug the fax and wipe the plug with a clean, dry cloth.
•
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1
SETTING UP
1-1
1SETTING UP
Unpacking
As you unpack your fax, save the carton and packing material in case you want to move or ship
the fax in the future. Carefully remove all items from the box.
•Itisbest to have someone hold the box while you lift the fax and its protective packaging out
of the carton.
Make sure you have the following items:
Yo u sh ould also have the following:
•Powercord
•Telephone line cord
•Documentation
•Warranty*
•Destination labels
If any of these items are damaged or missing, contact your local authorized Canon dealer or the
Canon help line immediately.
*This item is only included in some countries.
Removing the shipping materials______________
1Remove the protective piece(s) and the shipping tapes from the fax.
Main unit Paper tray Ink film
Holders
Handset

1-2
Making connections
Connecting the telephone line, handset, and
external device ________________________________
There are two jacks on the back and one jack on the side of the fax for connection of the
following:
Be sure to connect any external device before using the fax.
1Connect the supplied telephone line cord to the jack, then the other end to the
telephone line jack on your wall.
2Connect the handset to the jack, and place it in its cradle.
Handset
Telephone
line
Extension phone (i.e. an
additional telephone that
you may wish to place
away from the fax to
answer calls from a
different location) or
answering machine.
2
3
1

1-3
SETTING UP
1
Connecting the AC power cord ________________
Plug the fax into a 200 - 240 volt AC 50/60 Hz outlet.
3Connect an extension phone or an answering machine to the jack.
1Plug the power cord connector into the rear of the fax.
2Plug the other end of the power cord into a properly grounded AC power outlet.
There is no power switch on the fax. The power is on as long as the fax is plugged in.
•You cannot use the extension phone while the fax is using the phone line.
•Dueto the range of specifications, Canon cannot guarantee that all answering machines will
be compatible with your fax.

1-4
Setting the date and time______________________
The date and time appear on the LCD as well as on the documents you send. See pp.2-1, 2-2 for
the buttons on the operation panel.
1Press [Start/Copy] after the display shows <DATE & TIME>.
2Use the numeric buttons to enter the date and time using the day-month-year format (DD/
MM YYYY), then press [Start/Copy].
•Set the time using 24-hour clock system. Precede single digits with a zero.
Example: 3:00 p.m.=15:00
•To change the date format, see SYSTEM SETTINGS, P.7-4.
01/01 2004 00:00
_

1-5
SETTING UP
1
Installing the ink film
You must install the ink film before receiving or copying documents.
For information on replacing a used ink film cartridge, see Replacing the ink film on p. 8-4.
1Lift the operation panel gently with pushing up the open lever until it locks into position.
Make sure the handset is on its cradle.
2Remove the elastic bands from the ink film cartridge and attach it to the ink film holders
(2 holders).
We recommend you do this on a flat stable surface such as a table.
3Rotate the blue gear on the holder and front roller of right side to arrow direction to take
up any slack in the ink film.
If a label is visible on the ink film, turn the blue gear on the holder until the label is no longer visible.
Open lever
Tab Rear Roller
Front
Roller
Slots
Notch
•Align the notches on the front
rollers with the slots on the
center core of the ink film.
•Align the notches on the rear
rollers with the slots on the
center core of the ink film.
Gear

1-6
4Sit the front rollers on the front roller guides within the main unit.
After inserting the ink film to the main unit, turn the blue gear on the holder clockwise to take up any
slack in the film.
5Close the operation panel gently until it clicks into place.
The LCD display may show <SET INK FILM> if the ink film is not installed properly. In that case,
open the operation panel again and follow steps 4 and 5 again.
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•When the ink film is empty <FILM HAS RUN OUT> may appear on the LCD display indicating
the need to replace the ink film.
•The ink film that comes with this machine can yield approx. 160 pages of A4 size printouts.
Blue gear on the holder

1-7
SETTING UP
1
Loading paper
Assembling the paper tray _____________________
Assemble the paper tray before loading paper.
1Attach the paper tray as illustrated above.
2Completely insert the paper tray.
Push the tray towards the back of the machine until it clicks into place.
Do not place the machine including the paper tray in contact with the wall or other objects.
Paper tray

1-8
Loading paper __________________________________
Load the paper face down in the paper tray.
1Open the paper tray bby pulling it forward.
2Fan a stack of paper, then tap the edge of the stack on a flat surface to even the stack.
Up to 50 sheets and up to 6 mm thickness of plain paper may be loaded.
3Load the paper in the paper tray a.
4Close the paper tray b.
•Becareful when loading multiple sheets of paper as they may jam in the machine.
•If you are having trouble loading multiple sheets of paper at one time, you will need to reload
the paper from Step 1.
•If you still can not solve the problem, load and print pages one by one.
•When adding the paper, remove the remaining paper in the paper tray, combine the paper into
one stack, then tap the edge of the stack on a flat surface to even the stack, and reload the
paper.
•Donot add the paper when printing. It may cause a paper jam.
•Straighten any curled paper before loading.
•Donot leave paper in the paper tray for a long time. The paper quality may deteriorate and it
may cause a paper jam.
Load the paper face
down.
Up to 50 sheets of plain
paper!
Feed direction
The paper tray a.The paper tray b.
The
printing
paper face
down.

1-9
SETTING UP
1
Loading documents
Testing the machine ___________________________
After you have made connections, installed the ink film, and loaded the paper, assembled the
paper tray, you can make sure the fax is printing properly by making several copies of a
document (see p. 4-1).
1Open the cover where the document enters.
2Load the document.
Load the document face down with the text or image up-side down.
3Adjust the document guides
Please make sure to adjust the document guides the width of the document.
•Fora multi-page document, the pages are fed one by one from the top of the stack.
•Wait until all pages of your document have been scanned before starting a new job.
•If you want to send a document with more than 10 (5 legal-size) pages, divide the document
into 10 or less pages and send each section in a separate transmission.
ABC
ABC
Documents come out here.
Do not place an object in front of
the output area.
Load the document
face down.
Open the cover where the
document enters.
Adjust the paper guides to
the width of the document.

1-10
Setting the TEL LINE TYPE
See pp. 2-1, 2-2 for the buttons on the operation panel.
Dialing through a switchboard
(PBX)
A PBX (private branch exchange) is an on-site telephone switchboard.
•Ifyour fax is connected through a switchboard, dial an outside line access number first. Then
dial the rest of the number.
•Ifyou want to dial with automatic dialing, you may have to insert a pause between the outside
line number and the telephone number when you register the number for one-touch or coded
speed dialing.
•When the fax is connected to a PBX or other telephone switching system, you can register the
access type and outside access line number under the [R] button (see below). Once you have
registered them, you simply need to press [R] before dialing a fax or telephone number.
Registering the access type and the outside
line access number ____________________________
See pp. 2-1, 2-2 for the buttons on the operation panel.
1Press [Function], then press [Start/Copy] twice.
2Use [ ] or [ ] to select <TEL LINE TYPE>, then press [Start/Copy].
3Use [ ] or [ ] to select the appropriate line type, then press [Start/Copy].
4Press [Stop].
Setting ends and the fax returns to standby mode.
1Press [Function], then press [Start/Copy] twice.
2Use [ ] or [ ] to select <R-KEY SETTING>, then press [Start/Copy].
ROTARY PULSE
PSTN

1-11
SETTING UP
1
3Use [ ] or [ ] to select <PBX>, then press [Start/Copy].
4Use [ ] or [ ] to select the access line type for the switching system, then press [Start/
Copy].
You can select <PREFIX> or <HOOKING>.
If you selected <HOOKING>, proceed to step 6.
5If you chose <PREFIX> in step 4:
Enter the outside line access number (up to 19 digits) using the numeric buttons and then
press [Redial/Pause], then press [Start/Copy].
6Press [Stop].
Registration ends and the fax returns to standby mode.
HOOKING