Canon FAX L390 Quick start guide

Software Guide
Please read this guide before operating this equipment.
After you finish reading this guide, store it in a safe place for future reference.

FAX-L380S/L390 Software Guide
About the Manuals for the Machine
The manuals for this machine are divided as follows. Please refer to them for detailed information.
The manuals supplied with optional equipment are included in the list below.
Guides with this symbol are book manuals.
CD-ROM
Guides with this symbol are PDF manuals included on the
accompanying CD-ROM.
•Setting up the Machine
•Installing CARPS
•Feature Overviews
•Maintenance and Troubleshooting
Starter Guide
•Setting up the Machine
•Document and Paper Handling
•Sending and Receiving Faxes
•Speed Dialling
•Making Copies
•Maintenance
•Troubleshooting
•The Menu System
User’s Guide
CD-ROM
•Installing CARPS Software
•Printer Properties
•Troubleshooting Printer Driver Issues
Software Guide
(This Document)
CD-ROM
•To view the manual in PDF format, Adobe Reader/Adobe Acrobat Reader is required. If Adobe Reader/Adobe Acrobat Reader is not installed on your
system, please download it from the Adobe Systems Incorporated website.
•Considerable effort has been made to make sure that the manuals for the machine are free of inaccuracies and omissions. However, as we are
constantly improving our products if you need an exact specification, please contact Canon.

ii
Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
How to Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Symbols Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Button Used in This Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Displays Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Abbreviations Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Legal Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Chapter 1 Before You Start
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Where to Find Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Chapter 2 Installing Canon Advanced Raster Printing System (CARPS)
Installing CARPS on Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Using User Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Installing Printer Driver through a USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Installing Printer Driver without a USB Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Using the Machine on Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Setting the Machine as a Shared Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Windows 98/Me Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Windows 2000/XP Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Using the Shared Printer on Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22
Network Download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22
Windows 98/Me Add Printer Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22
Windows 2000/XP Add Printer Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24
Chapter 3 Printer Properties
Windows 98/Me Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
General Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Details Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Color Management Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Sharing Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Page Setup Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Finishing Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Quality Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Windows 2000/XP Properties and Printing Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
General Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
Sharing Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Ports Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Advanced Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
Color Management Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
Security Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
Profile Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
Printing Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25

iii
Page Setup Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25
Finishing Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31
Quality Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32
Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-35
Chapter 4 Troubleshooting
Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Printer Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
CARPS Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Uninstalling CARPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Chapter 5 Appendix
Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9

iv
Preface
Thank you for purchasing the Canon FAX-L380S/L390. Please read this manual thoroughly before operating the
product in order to familiarize yourself with its capabilities, and to make the most of its many functions. After
reading this manual, store it in a safe place for future reference.
How to Use This Manual
Symbols Used in This Manual
This manual uses the following symbols to indicate important safety precautions or useful information
about using the machine.
IMPORTANT Indicates operational requirements and restrictions. Be sure to read these items to
avoid problems caused by incorrect operation.
NOTE Indicates notes for operation or additional explanations. Reading these is highly
recommended.
Button Used in This Manual
A button or an item is referred to in [brackets] as follows in this manual.
• A button or an item on the screen ......... [OK]
• Name of window or dialog box .............. [Add Printer Wizard]
• A button on a toolbar............................. (Help)
Displays Used in This Manual
Screen shots of computer operation screens used in this manual may differ from the ones you actually
see depending on the model or options that come with your machine.
Unless otherwise mentioned, screen shots used in this manual are taken when the FAX-L380S model
is connected to the computer.
See the User’s Guide Refer to the User’s Guide for details on the topic of the previous sentence.
machine The word “machine” refers to Canon FAX-L380S/L390.
default A setting that remains in effect unless you change it.

v
Abbreviations Used in This Manual
In this manual, product names and model names are abbreviated as follows:
Microsoft®Windows®98 operating system is referred to as Windows 98.
Microsoft®Windows®Millennium Edition operating system is referred to as Windows Me.
Microsoft®Windows®2000 operating system is referred to as Windows 2000.
Microsoft®Windows®XP operating system is referred to as Windows XP.
Legal Notices
Trademarks
Canon and the Canon Logo are trademarks of Canon Inc.
Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the
United States and/or in other countries.
Other brand and product names are trademarks or registered trademarks of their respective
companies.
In this manual, Microsoft and Microsoft Windows are referred to as Microsoft and Windows
respectively.
Copyright
Copyright© 2005 Canon Inc. All rights reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or
translated into any language or computer language, in any form or by any means, electronic,
mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of
Canon Inc.
Notice
The information in this document is subject to change without notice.
CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER
EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION,
THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT. CANON INC.
SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF
ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL.

CHAPTER
Introduction 1-1
Before You Start
This chapter describes the system environments required for using CARPS (Canon Advanced Raster Printing
System) software. It also explains where to find help and information regarding the installation and use of this
software.
Introduction
Your new machine has many advanced features, including Canon Advanced Raster Printing System
(CARPS).
CARPS gives users of Windows 98, Windows Me, Windows 2000, or Windows XP operating system
the ability to make full use of the printer. It enables you to print documents from any Windows
application to your machine.
CARPS is also referred to as [Canon L180/L380S/L398S] or [Canon LC310/L390/L408S], as it appears
on your screen after it has been installed.
You can acquire information about Canon products and update your software on the Canon home page
(http://www.canon.com).

System Requirements
1-2
Before You Start
1
System Requirements
The printer driver for Windows 98/Me/2000/XP can be used in the following system environments.
■Operating System
Windows 98, Windows Me, Windows 2000, or Windows XP (x86 architecture).
■Computer
Any computer on which Windows 98, Windows Me, Windows 2000, or Windows XP runs properly.
■Hardware Environment
Using the CARPS software requires following computer environment.
•IBM or IBM-compatible PC
•CD-ROM drive or network environment with the access to CD-ROM
•PC equipped with a USB port and the USB class driver installed
* Logon as a user account with Administrators’ rights is recommended.
**64 MB or greater is recommended.
***128 MB or greater is recommended.
****200 MB or greater is recommended.
OS CPU RAM Available free disk space
Windows 98 Intel Pentium®90 MHz or greater 32 MB or
greater** 115 MB or greater****
Windows Me Intel Pentium®150 MHz or greater 32 MB or
greater** 115 MB or greater****
Windows 2000*
Intel Pentium®133 MHz or greater,
or compatible micro processors (up
to 2 processors are supported)
64 MB or
greater*** 500 MB or greater
Windows XP* Pentium®Family
300 MHz or greater
64 MB or
greater*** 500 MB or greater

Where to Find Help 1-3
Before You Start
1
Where to Find Help
Here is where to find help if you are having problems with installation, or in using your machine:
■In This Guide
See “Printer Problems,” on p. 4-2 for common problems.
■In the User’s Guide
See Chapter 13, “Troubleshooting.”
■README. TXT File
The hints, limitations, and restrictions you need to be aware of when installing and using your printer drivers are
included in the README.TXT file provided with the drivers.
■Online Help
You can locate additional help for questions you may have regarding your printer in the online Help file provided with
the driver software. In the [Properties] dialog box, you can click the [Help] button to display additional information
about every feature and option in the printer drivers.
■Context Sensitive Help
This Help displays the explanation of each item in the current dialog box. To get the Help, use one of the following
procedures.
•Click the (Help) button in the title bar of the dialog box ➞ click the desired item.
•Right-click the desired item ➞select the [What’s this?] box.
•Select the desired item ➞press [F1].
■Canon Authorized Dealers or Service Providers
If the Help does not provide the information you need, contact your Canon authorized dealer or Canon authorized
service provider.

CHAPTER
Installing CARPS on Your Computer 2-1
Installing Canon Advanced
Raster Printing
System (CARPS)
This chapter provides instructions for installing the printer driver to use the Canon FAX-L380S/L390 as a local printer
(connected directly to your computer). If you want to set the machine as a shared printer, continue the steps in
“Setting the Machine as a Shared Printer,” on p. 2-16.
If the machine is already on your network and you want to start using it, proceed to “Using the Shared Printer on Your
Network,” on p. 2-22.
Installing CARPS on Your Computer
Canon Advanced Raster Printing System (CARPS) is the software that extends the power of the
Windows operating system to a printer to speed up and simplify print jobs. CARPS provides more
printing control under Windows applications.
This section provides installation procedures of CARPS to use the Canon FAX-L380S/L390 as a local
printer (connected directly to your computer).
Using User Software
If you install CARPS for the first time and your computer has no printer driver installed through a USB
connection, follow the steps in “Installing Printer Driver through a USB Connection,” on p. 2-2. If you
update CARPS or change the port setting, follow the steps in “Installing Printer Driver without a USB
Connection,” on p. 2-8.

Installing CARPS on Your Computer
2-2
Installing Canon Advanced Raster Printing System (CARPS)
2
Installing Printer Driver through a USB Connection
The following is the installation procedure of the user software using a USB connection, under
Windows 98/Me/2000/XP. The screen shots shown are from Windows 2000.
Before you install the software, make sure you do the following:
•Confirm the machine is not connected to your computer.
•Turn on the machine. (See the User’s Guide.)
•If any Windows application is running on your computer, quit it.
IMPORTANT
• Do not connect the USB cable to the port on your computer when you start the procedure. During the installation
of the software, the installation program will prompt you when it is appropriate to connect the machine to your
computer.
• If you are using Windows 2000/XP, be sure to log on as a member of Administrators. The full control access right
for the printer is necessary for the installation of CARPS.
1 Place the CD-ROM into your CD-ROM drive.
The CD-ROM menu is displayed.
NOTE
If the L380S/L390/L398S/L408S CD-ROM Setup screen is not displayed, double-click [My Computer] on the
Windows desktop. Open the CD-ROM icon, then double-click [MInst (Minst.exe)].
2 Click [Easy Installation] or [Custom Installaion].
NOTE
When you select [Easy Installation], Printer Driver and Online Manuals will be installed. If you do not want to install
both items, select [Custom Installation], and select the item you want to install.

Installing CARPS on Your Computer 2-3
Installing Canon Advanced Raster Printing System (CARPS)
2
3 Click [Install].
4 Read the contents of the [License Agreement] dialog box, and click [Yes].
The Install screen appears.

Installing CARPS on Your Computer
2-4
Installing Canon Advanced Raster Printing System (CARPS)
2
5 Click [Next] on the Setup Wizard dialog box.
6 After confirming the contents of the [License Agreement] dialog box, select [I accept the terms in the
license agreement] ➞click [Next].

Installing CARPS on Your Computer 2-5
Installing Canon Advanced Raster Printing System (CARPS)
2
7 Confirm that [Install Printer Driver through a USB Connection] is selected ➞click [Next].
NOTE
A message recommending you to restart your computer may appear under some operating systems. In this case,
continue installing after restarting your computer.
8 Click [Yes] to continue the installation through the USB connection.
The installation starts.
The [USB Connection] dialog box appears.

Installing CARPS on Your Computer
2-6
Installing Canon Advanced Raster Printing System (CARPS)
2
9 Connect the machine to your computer with the USB cable.
The printer driver is installed and the printer icon is added to the [Printers] folder.
IMPORTANT
The USB cable must be connected to the port on your computer within 60 seconds after [Yes] in the [USB
Connection] dialog box is clicked, otherwise the installation will not complete. For more information on connecting
the USB cable, refer to the User’s Guide.
NOTE
While the printer driver is being installed, the message asking you if you want to view the README file or not
appears. If you want to view the README file now, click [Yes]. If not, click [No].

Installing CARPS on Your Computer 2-7
Installing Canon Advanced Raster Printing System (CARPS)
2
10 Click [Exit] ➞click [Next].
Installation is complete.
11 Check [Restart Computer Now (Recommended)], and click [Restart].
You can restart the computer later. In this case, clear [Restart Computer Now (Recommended)] and click [Exit].

Installing CARPS on Your Computer
2-8
Installing Canon Advanced Raster Printing System (CARPS)
2
Installing Printer Driver without a USB Connection
The following is the installation procedure of the user software without using a USB connection, under
Windows 98/Me/2000/XP. The screen shots shown are from Windows 2000.
Before you install the software, make sure you do the following:
•Connect the machine to your computer. (See the User’s Guide.)
•Turn on the machine. (See the User’s Guide.)
•If any Windows application is running on your computer, quit it.
IMPORTANT
• If your computer has no printer driver installed through a USB connection, follow the steps in “Installing Printer
Driver through a USB Connection,” on p. 2-2 first, then continue this procedure.
• If Plug and Play is automatically carried out and the [Found New Hardware Wizard] dialog box appears, click
[Cancel] to follow the procedure below.
• If the machine has no power supplied when the installation starts, the installation may not complete successfully.
• If you are using Windows 2000/XP, be sure to log on as a member of Administrators. The full control access right
for the printer is necessary for the installation of CARPS.
1 Place the CD-ROM into your CD-ROM drive.
The CD-ROM menu is displayed.
NOTE
If the L380S/L390/L398S/L408S CD-ROM Setup screen is not displayed, double-click [My Computer] on the
Windows desktop. Open the CD-ROM icon, then double-click [MInst (Minst.exe)].
2 Click [Easy Installation] or [Custom Installaion].
NOTE
When you select [Easy Installation], Printer Driver and Online Manuals will be installed. If you do not want to install
both items, select [Custom Installation], and select the item you want to install.

Installing CARPS on Your Computer 2-9
Installing Canon Advanced Raster Printing System (CARPS)
2
3 Click [Install].
4 Read the contents of the [License Agreement] dialog box, and click [Yes].
The Install screen appears.

Installing CARPS on Your Computer
2-10
Installing Canon Advanced Raster Printing System (CARPS)
2
5 Click [Next] on the Setup Wizard dialog box.
6 After confirming the contents of the [License Agreement] dialog box, select [I accept the terms in the
license agreement] ➞click [Next].
NOTE
A message recommending you to restart your computer may appear under some operating systems. In this case,
continue installing after restarting your computer.

Installing CARPS on Your Computer 2-11
Installing Canon Advanced Raster Printing System (CARPS)
2
7 Clear [Install Printer Driver through a USB Connection] ➞click [Next].
NOTE
If the same printer driver has already been installed, the dialog box asking you to select the installation process is
displayed. In such a case, select [Add Printer and Update Drivers] ➞ click [Next].
8 Click [Add/Delete…] and [Next].