Canon 2541C001 User manual

Axis 2541C001: User Manual
Manufacturer: Axis Communications
Product Type: Indoor Network PTZ Camera 20X Lens
Manufacturer Part Number: 2541C001
General Information
•UPC: 4549292106886
•UNSPSC: 46171610
•PoE: Yes
•Signal Process: IP
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This User Manual should be read before using the network camera.
ENGLISH
Network Camera
Operation Guide
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2
Thank you for purchasing a Canon Network Camera (hereafter referred to as the camera)*.
The camera is for indoor use only.
This “Operation Guide” explains the camera settings and operations. Read this guide carefully before using the camera to
ensure correct use.
* The cameras described in this manual may include models not available in your country and/or region.
For the latest information on this product (firmware and software, user manuals, operating environment, etc.), please refer to
the Canon website.
Precautions for Use (Disclaimer)
Disclaimer
To the full extent permitted by laws and regulations, neither Canon Inc. nor any of its subsidiaries or affiliates shall be
responsible for any financial losses that may be incurred as a result of the loss of recorded information or images,
regardless of the internal or external cause of the loss.
EXCEPT AS SET FORTH IN THE LIMITED WARRANTY ACCOMPANYING THE CAMERA AND WITHOUT
DETRACTING FROM ANY RIGHTS A CONSUMER MAY BE ENTITLED TO, AND TO THE FULL EXTENT PERMITTED
BY LAWS AND REGULATIONS: (1) NEITHER CANON INC. NOR ANY OF ITS SUBSIDIARIES OR AFFILIATES MAKE
ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, WITH REGARD TO THE MATERIAL IN THIS MANUAL OR
WITH REGARD TO THE USE OF THE CAMERA INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES AS TO
MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, OR NON-
INFRINGEMENT AND (2) NEITHER CANON INC. NOR ANY OF ITS SUBSIDIARIES OR AFFILIATES SHALL BE
LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE RESULTING FROM
THE USE OF THIS MATERIAL OR THE CAMERA.
Network Security
The user is responsible for the network security of this product and its use.
Take appropriate network security measures to avoid security breaches. To the full extent permitted by laws and
regulations, neither Canon Inc. nor any of its subsidiaries or affiliates shall be liable for any losses, direct, incidental
or consequential damages, or liabilities that may be incurred as a result of network security incidents such as
unauthorized accesses.
<Network Security Recommendations>
• Change the password of the camera periodically.
• Change the HTTP or HTTPS port number of the camera.
• Limit access to the camera by network devices.
LEGAL NOTICE
The user is responsible for compliance with all applicable laws and regulations governing privacy protection and
publicity rights implicated by the use of this product. In some cases, camera and/or audio monitoring or recording
may be restricted or prohibited by the law or regulation, the details of which differ by country and region. Before
installing the product, users should consult the laws and regulations of their country and region, including state and/
or local laws and regulations in such country and region, to ensure that the product is installed in a manner compliant
with all applicable legal requirements. The microphone should not be used if required by local law or regulation. Do
not install the product in any spaces where occupants or visitors may reasonably have an expectation of privacy,
such as bedrooms, dressing rooms and rest rooms.
Introduction

3
The product should be installed in such a manner that it is clearly visible to all persons whose images and voices are
monitored by the product. In addition, signage prominently displayed in close proximity to the product and clearly
visible to all persons monitored by the product should inform such persons that the product records both their
images and their conversations.
Please be advised that Canon shall not be liable in any way in the event of a dispute between any user and any third
party concerning the installation of the product or camera and/or audio monitoring or recording.
Copyright
Videos, images or sounds recorded with your camera may not be utilized or published without consent of copyright
holders, if any, except in such a way as permitted for personal use under the relevant copyright law.
Use of RM-Lite Software
Flaws or other problems with RM-Lite may result in recording failure or destruction or loss of recorded data. Canon
shall have no liability whatsoever for any loss or damages incurred by the user as a result of such problems.
License Agreement of Software
For the license agreement of the software, please refer to the text file provided along with the installer.
This product is licensed under AT&T patents for the MPEG-4 standard and may be used for encoding MPEG-4 compliant
video and/or decoding MPEG-4 compliant video that was encoded only (1) for a personal and non-commercial purpose or
(2) by a video provider licensed under the AT&T patents to provide MPEG-4 compliant video. No license is granted or
implied for any other use for MPEG-4 standard.
Trademarks
• Microsoft, Windows, Internet Explorer, Windows Server, Microsoft Edge, Surface and ActiveX are trademarks or
registered trademarks of Microsoft Corporation in the United States and other countries.
• Windows is legally recognized as the Microsoft Windows Operating System.
• This product comes with exFAT, a licensed file system technology from Microsoft.
• iPhone, iPad, iPad mini, iPad Air, iPad Pro and Safari are trademarks of Apple Inc.
• SD, SDHC, SDXC, microSD, microSDHC and microSDXC logos are trademarks of SD-3C, LLC.
•ONVIF
®
is a trademark of Onvif, Inc.
• All other company or product names used in this manual are trademarks or registered trademarks of their respective
holders.
Open Source Software
The camera contains Open Source Software modules. Confirm each modules license conditions in [Maintenance] >
[General] > [Tool] > [View License] on the Setting Page.
Software under GPL and LGPL
If you would like to obtain the source code under GPL/LGPL, please contact us at [email protected] and provide the
following information in English or Japanese:
1. Product name and firmware version.
2. Name of the software module or modules you would like to obtain.
You can obtain the source code for at least three years from the day you purchased this product. Please note we may bill
you for any costs we incur in providing you the source code.

4
Security Export Control
This product is subject to security export control. Therefore, to export or carry it overseas may require an authorization by
governmental agencies.

5
Types of User Manuals
The following describes the different camera user manuals. When you are instructed to reference another manual, its name
will be listed as shown below.
Notes
1. Any unauthorized reproduction of this guide is prohibited.
2. The contents of this guide are subject to change without any prior notice.
3. This document has been prepared with the utmost attention to accuracy. If you have any comments, however,
please contact a Canon sales representative.
4. Canon shall assume no liability for any outcome of using this product, notwithstanding items 2 and 3 above.
How to Use This Operation Guide
The assumed reading format of this operation guide is on a computer screen.
Software Screenshots
The software screenshots samples shown in this guide are for illustration only. The screenshots may differ from the
actual screens displayed.
Descriptions use Windows 10 for the operating system, Internet Explorer 11 for the web browser, and the VB-H45 for
sample screens.
The video size set selected for explanations is [1920 x 1080 / 960 x 540 / 480 x 270]. If using a different video size
set, substitute those sizes.
User Manuals
Installation Guide (Included)
This describes precautions and procedures for installing the camera.
Operation Guide (This Guide)
This explains the camera initial settings, camera angle settings, camera viewer operations, settings on the Setting Page,
and troubleshooting, etc.
Mobile Camera Viewer Operation Guide
This explains details on how to use the Mobile Camera Viewer.
Specifications
This lists the camera specifications.
Camera Management Tool User Manual
This explains details on how to use the Camera Management Tool.
Recorded Video Utility User Manual
This explains details on how to use the Recorded Video Utility.
Network Video Recording Software RM Series Administrator Manual
This explains details on how to use the RM-Lite video recording software (P. 20).

6
Symbols Used in This Guide
Symbols Indicating Camera Models
Explanations that differ depending on the camera model are indicated by the camera name and the following
symbols.
Symbols Indicating Safety Precautions
This section explains the symbols used in this guide. The following symbols used in this guide indicate information for
safe use of the product, as well as important and supplemental information the user should know. Be sure to read and
understand this information when using the product.
Symbol Camera Model
VB-H45, VB-M44
VB-H730F Mk II
VB-S30D Mk II
VB-S31D Mk II
VB-S800D Mk II, VB-S805D Mk II
VB-S900F Mk II, VB-S905F Mk II
HM4x
H730
S30
S31
S80x
S90x
Symbol Meaning
Warning Failure to follow the instructions indicated by this symbol may result in death or serious
injury. Be sure to follow these warnings to ensure safety.
Caution Failure to follow the instructions indicated by this symbol may result in injury. Be sure to
follow these precautions to ensure safety.
Caution Failure to follow the instructions indicated by this symbol may result in property damage.
Be sure to follow these precautions.
Important Cautions and restrictions during operation. Make sure to read these carefully.
Note Supplementary descriptions and reference information.

7
This section explains precautions that must be followed when using the camera.
If they are not followed, injury, death and/or property damage may occur. Read the following information carefully and be
sure to follow the precautions.
Important Warnings
Safety Precautions
Caution
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
The AC adapter (sold separately) can be connected to the camera from a standard AC power outlet.
Please refer to the user manual to make sure that the camera is compatible with the adapter.
• The socket-outlet should be installed near the equipment and should be easily accessible.
• Unplug the equipment from the wall outlet before cleaning or maintaining.
FDA regulation
This Network Camera has not been evaluated by the Food and Drug Administration (FDA) for use as a medical
device. When incorporated into a system with medical applications, FDA regulations may apply. Therefore, please
consult your legal advisor to determine whether FDA regulations apply.
FCC NOTICE
Network Camera, Model Name: VB-H45, VB-M44, VB-H730F Mk II, VB-S30D Mk II, VB-S31D Mk II, VB-S800D Mk II,
VB-S900F Mk II, VB-S805D Mk II, VB-S905F Mk II
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in
a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such
changes or modifications should be made, you could be required to stop operation of the equipment.
Canon U.S.A., Inc.
One Canon Park, Melville, New York 11747, U.S.A.
Tel No. 1-800-OK-CANON (1-800-652-2666)
HM4x
H730

8
Precautions
Camera Precautions
Precautions for Built-In Camera Functions and Software
Maintenance Precautions
Warning
If you discover defective conditions such as smoke, strange sounds, heat or strange odors, immediately stop using
the camera and contact your nearest dealer.
Fire or electric shock may result from continued use.
Failure to do the following may result in fire or electric shock.
• If thunder starts, stop installation or inspection etc. and do not touch the camera or continue connecting the cable.
• Do not disassemble or modify the camera.
• Do not spray the camera with water, or otherwise make it wet.
• Please do not insert objects like water or metal objects within the camera housing.
• Do not use flammable sprays near the camera.
• Do not leave LAN cables, external power supplies or AC adapter (sold separately) power connectors connected
when the camera is not in use for long periods.
• Do not damage the connecting cable.
This camera should not be used with medical devices or other life-support systems.
Depending on the computer and network environment, high-precision video transmission cannot be guaranteed due
to video lag or loss.
Canon will assume no liability for any accident or damage resulting from use of the camera under the conditions
above.
Caution
Failure to do the following may result in camera malfunction.
• Do not capture the sun, halogen lamps, and other very bright light sources or subjects.
• Do not expose the camera to strong impact or vibration.
• Do not touch the head or lens of the camera.
• Do not forcibly turn the rotating parts of the camera by hand.
HM4x
S30
S31
Caution
Do not use the following built-in camera functions or software in situations requiring high reliability:
– Intelligent Function
– Image Stabilization Function
– Network Video Recording Software RM-Lite
These do not guarantee high-precision capture and cannot support applications beyond their intended range of use.
Canon will assume no liability for any accident or damage resulting from the use of these functions or software.
HM4x
Warning
Do not use flammable solvents such as alcohol, paint thinner or benzine when cleaning the camera.
Use of these may result in fire or electric shock.

9
Cleaning the Camera
Turn off the power before cleaning the camera.
Cleaning the Exterior
1 Dampen a soft cloth with water or diluted neutral detergent and gently wipe away any grime.
2 Wipe with a dry cloth.
Cleaning the Lens
Use a commercial lens cleaner to remove grime on the lens surface.
• Scratches on the lens surface may result in poor video capture.
• Auto focus functionality may be degraded if the lens surface is dusty or dirty.
Camera Disposal
Dispose of the camera in accordance with local laws and regulations.
Be sure to remove the memory card* from the camera before the disposal.
* In this guide, “memory card” refers to the various types of memory cards that can be used with the camera.
Caution
Periodically inspect the parts and screws for rust and loosening.
For inspections, please contact the dealer where you purchased the product.
Failure to follow these precautions could result in injuries and equipment damage due to falling items.
Important
Grime on the top cover, lens protector and dome (when using the separately sold indoor dome housing) may result in focusing
problems and/or reduction of image quality. It is recommended that the cover be cleaned on a regular basis.
HM4x
S30

10
Table of Contents
Introduction...................................................................................................................... 2
Precautions for Use (Disclaimer) ............................................................................................ 2
License Agreement of Software.............................................................................................. 3
Trademarks ............................................................................................................................. 3
Open Source Software............................................................................................................3
Security Export Control ........................................................................................................... 4
User Manuals................................................................................................................... 5
Types of User Manuals ...........................................................................................................5
How to Use This Operation Guide .......................................................................................... 5
Symbols Used in This Guide................................................................................................... 6
Safety Precautions........................................................................................................... 7
Precautions ............................................................................................................................. 8
Cleaning the Camera .............................................................................................................. 9
Camera Disposal .................................................................................................................... 9
Chapter 1 Before Use
Functions of the Network Camera ................................................................................. 18
Camera Software ........................................................................................................... 19
Camera Operations and Settings ......................................................................................... 19
Software to Install on the Computer...................................................................................... 19
Additional Software/Licenses (Sold Separately)................................................................... 20
Operating Environment.................................................................................................. 22
PC Environment Details ........................................................................................................ 22
Verified Mobile Devices (Setting Page, Camera Viewer, Mobile Camera Viewer)
– As of May 2017.............................................................................................................. 23
Steps for Setting Up the Camera................................................................................... 24
Step 1 Preparing to Install the camera ................................................................................. 24
Step 2 Installing the Camera................................................................................................. 24
Step 3 Setting the Camera Angle ......................................................................................... 24
Step 4 Using the Camera Viewers ........................................................................................ 24
Step 5 Adjusting Advanced Settings According to Its Use .................................................. 24
Troubleshooting .................................................................................................................... 25
Chapter 2 Camera Setup
Installing Software ......................................................................................................... 28
Necessary Software ..............................................................................................................28
Software Installation .............................................................................................................. 28
Checking/Configuring Security Settings........................................................................ 31
Checking Firewall Settings.................................................................................................... 31
Settings When Using Windows Server.................................................................................. 32
Configuring Initial Camera Settings............................................................................... 35
Flow of Configuration Using the Camera Management Tool ................................................ 35
Setting up the network without a DHCP server..................................................................... 35

11
Chapter 3 Setting the Camera Angle
Flow for the Setting of the Camera Angle...................................................................... 38
Step 1 Configuring the Camera ............................................................................................ 38
Step 2 Setting Zoom .............................................................................................................38
Step 3 Setting the Focus....................................................................................................... 38
Chapter 4 Camera Viewer
Viewing Video with the Camera Viewer ......................................................................... 40
Launching the Camera Viewer.............................................................................................. 40
Switching to the Administrator or an Authorized User .......................................................... 42
Camera Viewer Screen ......................................................................................................... 45
Checking Information............................................................................................................50
Changing the Reception Video Size and Display Screen Size ..................................... 51
Changing the Reception Video Size/Format and Display Screen Size ................................ 51
Displaying in Full Screen Mode ............................................................................................ 52
Operating the Camera................................................................................................... 55
Obtaining Camera Control Privileges ................................................................................... 55
Using Pan/Tilt/Zoom.............................................................................................................. 56
Adjusting Video..................................................................................................................... 61
Using Backlight Compensation ............................................................................................ 62
Using Presets or the Home Position ..................................................................................... 62
Viewer PTZ and Digital PTZ........................................................................................... 63
Magnifying and Display Part of Video (Viewer PTZ) ............................................................. 63
Cropping and Displaying Part of an Image (Digital PTZ) ..................................................... 64
Saving Snapshots.......................................................................................................... 67
Recording Video to a Memory Card.............................................................................. 68
Recording Videos Manually .................................................................................................. 68
Confirming Recorded Video ................................................................................................. 69
Receiving/Transmitting Audio........................................................................................ 70
Receiving Audio.................................................................................................................... 70
Transmitting Audio ................................................................................................................ 70
Checking the Status of Event Detection ........................................................................ 72
Operating External Device Output........................................................................................ 72
Checking the Status of Event Detection ............................................................................... 72
Chapter 5 Setting Page
How to Use the Setting Page......................................................................................... 76
Accessing the Setting Page.................................................................................................. 76
Common Setting Page Operations ....................................................................................... 77
Operating the Video Display Area ........................................................................................ 78
About Each Setting Page...................................................................................................... 80
[Basic] > [Network]
Configuring Network Settings .................................................................................. 83
LAN ....................................................................................................................................... 83
IPv4 ....................................................................................................................................... 83
IPv6 ....................................................................................................................................... 84
DNS....................................................................................................................................... 85

12
mDNS.................................................................................................................................... 86
[Basic] > [User Management]
Configuring Accounts and Privileges....................................................................... 87
Administrator Account .......................................................................................................... 87
Authorized User Account...................................................................................................... 87
User Authority ....................................................................................................................... 88
[Basic] > [Date and Time]
Setting the Date/Time............................................................................................... 89
Current Date and Time.......................................................................................................... 89
Settings ................................................................................................................................. 89
[Basic] > [Video]
Setting Video Size and Quality................................................................................. 91
All Videos .............................................................................................................................. 91
JPEG ..................................................................................................................................... 92
H.264(1) ................................................................................................................................ 92
H.264(2) ................................................................................................................................ 93
[Basic] > [Viewer]
Configuring the Viewer............................................................................................. 94
General ................................................................................................................................. 94
Viewer Settings ..................................................................................................................... 94
[Camera] > [Camera]
Setting General Camera Controls ............................................................................ 96
Camera Name....................................................................................................................... 96
Camera Control..................................................................................................................... 96
Day/Night (When Auto Is Set) ............................................................................................... 97
Installation Conditions........................................................................................................... 98
Camera Position Control ....................................................................................................... 98
External Input Device............................................................................................................ 98
External Output Device ......................................................................................................... 98
[Camera] > [Initial Settings]
Setting Initial Video Settings..................................................................................... 99
Camera Position.................................................................................................................... 99
Camera Settings .................................................................................................................100
[Camera] > [Day/Night Mode Focus]
Day/Night Mode Focus .......................................................................................... 107
Day/Night Mode Focus ....................................................................................................... 107
Camera Control................................................................................................................... 108
[Camera] > [Panorama]
Creating a Panorama Image .................................................................................. 110
Creating a Panorama Image............................................................................................... 110
Saving the Panorama Image as an Image File/Opening the Image File ............................ 112
Capture Settings ................................................................................................................. 113
[Camera] > [View restriction]
Setting View Restriction.......................................................................................... 114
Configuring View Restrictions ............................................................................................. 115
[Camera] > [Preset]
Registering Presets ................................................................................................ 118

13
Registering a Preset............................................................................................................118
[Camera] > [Preset Tour]
Setting the Preset Tour Route ................................................................................ 121
Screen Composition............................................................................................................ 121
Tour Route Settings.............................................................................................................123
[Video and Audio] > [ADSR]
Reducing Data Size by Lowering Video Quality in Specific Areas ........................ 126
Specified Area .................................................................................................................... 126
ADSR................................................................................................................................... 127
[Video and Audio] > [On-screen display]
Displaying Date, Time and Text on the Video........................................................ 129
Date display ........................................................................................................................ 129
Time display........................................................................................................................ 129
Text display......................................................................................................................... 130
Common Settings................................................................................................................ 130
[Video and Audio] > [Privacy Mask]
Setting Privacy Mask.............................................................................................. 131
Registering Privacy Masks.................................................................................................. 131
Changing/Deleting a Privacy Mask..................................................................................... 133
[Video and Audio] > [Audio]
Setting Audio Input/Output..................................................................................... 135
General Audio ..................................................................................................................... 135
Audio Server ....................................................................................................................... 136
Sound Clip Upload 1 to 3.................................................................................................... 137
[Server] > [Server]
HTTP, SNMP and FTP Server Settings................................................................... 138
HTTP Server ........................................................................................................................ 138
SNMP Server....................................................................................................................... 138
SNMP v1 and v2c Server .................................................................................................... 139
SNMP v3 Server ..................................................................................................................139
FTP Server........................................................................................................................... 139
WS-Security......................................................................................................................... 140
[Server] > [Video Server]
Video Transmission Settings .................................................................................. 141
Video Server........................................................................................................................ 141
[Server] > [RTP Server]
RTP Settings........................................................................................................... 142
RTP Server .......................................................................................................................... 142
Audio Multicast ................................................................................................................... 142
RTP Stream 1 to 5 ...............................................................................................................143
[Video Record] > [Upload]
HTTP and FTP Upload Settings ............................................................................. 144
Video Record Settings ........................................................................................................ 144
General Upload................................................................................................................... 144
HTTP Upload....................................................................................................................... 145
FTP Upload ......................................................................................................................... 146

14
[Video Record] > [E-mail Notification]
Setting E-mail Notification ...................................................................................... 148
E-mail Notification ............................................................................................................... 148
[Event] > [External Device]
External Device Input Triggered Operation Settings ............................................. 149
External Device Output....................................................................................................... 149
External Device Input.......................................................................................................... 150
External Device Input 1, 2 .................................................................................................. 150
[Event] > [Audio Detection]
Abnormal Audio Input Triggered Operation Settings ............................................ 152
Volume Detection................................................................................................................152
Scream Detection ............................................................................................................... 153
[Event] > [Timer]
Timer Triggered Operation Settings....................................................................... 155
Timer 1 to 4 ......................................................................................................................... 155
[Event] > [Intelligent Function]
- Overview - ............................................................................................................ 157
Intelligent Function.............................................................................................................. 157
Notes on Intelligent Function Settings and Operations ...................................................... 160
Registering Presets.............................................................................................................160
[Event] > [Intelligent Function]
- Video Detection - ................................................................................................ 161
Steps for Configuring Video Detection ............................................................................... 161
Configuring Detection Criteria ([Detection Conditions] Tab).............................................. 165
Configuring Operations for “Detected” ([Event] Tab)......................................................... 175
Checking Event Status........................................................................................................ 175
Displaying Settings for Detection Areas/Detection Lines, Non-Detection Area and
Detection Results (Display Options) .............................................................................. 176
Reducing Effects of Lighting Change (Detections Settings) .............................................. 176
Context Menu...................................................................................................................... 177
[Event] > [Intelligent Function]
- Shared Operations -............................................................................................. 178
Configuring Operations for “Detected” ([Event] Tab)......................................................... 178
Restarting Intelligent Function ............................................................................................ 179
[Event] > [Switch Day/Night]
Executing Presets When Switching Day/Night Mode ............................................ 180
Day/Night Mode Switching ................................................................................................. 180
[Event] > [Linked Event]
Using Event Combinations..................................................................................... 181
Linked Event 1 to 4 .............................................................................................................181
Linked Event Operation Examples...................................................................................... 183
[Security] > [Host Access Restrictions]
Setting Access Restrictions ................................................................................... 185
IPv4 Host Access Restrictions ............................................................................................ 185
IPv6 Host Access Restrictions ............................................................................................ 186

15
[Security] > [SSL/TLS]
Setting HTTP Communication Encryption .............................................................. 187
Certificates .......................................................................................................................... 187
Certificate Management...................................................................................................... 188
Encrypted Communications................................................................................................ 188
[Security] > [802.1X]
Network Port Authentication Settings..................................................................... 190
802.1X Authentication ......................................................................................................... 190
Authentication Method ........................................................................................................ 190
Certificate Information.........................................................................................................190
Certificate Management...................................................................................................... 191
[Security] > [IPsec]
Setting IPsec .......................................................................................................... 192
IPsec ................................................................................................................................... 192
Auto Key Exchange Settings .............................................................................................. 193
IPsec Set 1 to 5 ................................................................................................................... 193
[Memory Card]
Memory Card Operations and Information Display ............................................... 196
Video Record Settings ........................................................................................................ 196
Memory Card Operations ................................................................................................... 196
Memory Card Information ................................................................................................... 198
[Maintenance] > [General]
Displaying Camera Device Information and Perform Maintenance....................... 199
Device Information ..............................................................................................................199
Tool ..................................................................................................................................... 199
Initialization ......................................................................................................................... 199
[Maintenance] > [Backup / Restore]
Saving/Restoring Camera Settings ........................................................................ 201
Backup / Restore ................................................................................................................201
[Maintenance] > [Update Firmware]
Updating the Camera Firmware............................................................................. 202
Device Information ..............................................................................................................202
Update Firmware ................................................................................................................ 202
[Maintenance] > [Log]
Checking/Sending Camera Log Information.......................................................... 203
View Logs............................................................................................................................ 203
Log Notifications ................................................................................................................. 203
Chapter 6 Appendix
Modifiers ...................................................................................................................... 206
Troubleshooting........................................................................................................... 208
List of Log Messages .................................................................................................. 211
Log Messages on the Camera............................................................................................ 211
Error Log ............................................................................................................................. 211
Warning log......................................................................................................................... 215
Notification log .................................................................................................................... 219

16
List of Viewer Messages.............................................................................................. 223
Messages Shown in the Information Display...................................................................... 223
Restoring Factory Default Settings .............................................................................. 225
Restoring the Initial Settings from a Web Browser.............................................................. 225
Restoring Factory Default Settings with the Reset Switch on the Camera ......................... 225
List of Factory Default Settings.................................................................................... 227
Index............................................................................................................................ 238

Chapter
Before Use
This chapter explains the camera functions, software and operating environment.
It also describes the flow from preparation and setup through to actual use.

18
A network camera not only enables you to operate the camera, but also allows you to record and upload the video, and
perform monitoring using the various intelligent functions of the camera.
However, the functions that can be used differ depending on the model. For the difference in functions by model, please
refer to the table below.
Table of Function Compatibility by Model
The functions for which availability differs depending on the model are shown below.
Functions of the Network Camera
Uploading
video
Recording to
memory card
Operation and setup by
administrator
Operation by guest users
Monitoring by
intelligent functions
Inputting/outputting
audio
Using external devices
Monitoring by guards, etc.
Pan/Tilt/Zoom ----
Pan/Tilt -----
Audio Output Terminals  ----
External Device Input Terminals 2 2 1 1 1 1
External Device Output Terminals 2 2 1 1 1 1
Rotate Video Display - --
Focus  ---
Aperture  ----
Enhanced Digital Zoom -----
Image Stabilizer -----
Day/Night Mode Focus  ----
Panorama Creation - --
View Restriction Setting - --
Maximum Number of Registered Presets 65 21 65 65 21 21
Preset Tour  --
Event Triggered Preset Movement - --
microSD/microSDHC/microSDXC Memory Cards Supported - - 
SD/SDHC/SDXC Memory Cards Supported  ----
Full resolution 1920 x 1080 VB-H45, VB-H730F Mk II, VB-S30D Mk II,
VB-S31D Mk II, VB-S800D Mk II, VB-S900F Mk II
Full resolution 1280 x 960 VB-M44, VB-S805D Mk II, VB-S905F Mk II
HM4x
H730
S30
S31
S80x
S90x

Before Use
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The following software is available for efficiently configuring and operating the camera.
Camera Operations and Settings
Camera operations are performed using the Camera Viewer/Mobile Camera Viewer.
Camera settings are specified from the Setting Page.
Camera Viewer (P. 39) /Mobile Camera Viewer
Controls the camera, and monitors video and various events.
You can use the Camera Viewer (mainly for computers) and the Mobile Camera Viewer (mainly for devices with a
screen size of 7 inches or less).
The functions available in the Viewer differ according to the user authority (P. 43).
Note
For details on using Mobile Camera Viewer, please refer to “Mobile Camera Viewer Operation Guide”.
Setting Page (P. 75)
The Setting Page is for the administrator to configure and manage the camera.
Software to Install on the Computer
The following software can be installed on the computer to be used.
Note
.NET Framework 3.5 SP1 (when using Internet Explorer 9) or .NET Framework 4.5 (when using Internet Explorer 10/11) is necessary to use
Camera Management Tool and Recorded Video Utility.
If it is not installed on the computer, it will be automatically installed when using the installer (P. 28).
Camera Management Tool
This tool is used for batch managing multiple cameras, from initial settings to performing maintenance. The Camera
Management Tool can perform the following tasks.
• Detecting cameras
• Set various camera settings.
• Display the Viewer and the Setting Page.
• Update firmware, back up/restore settings, perform memory card and other operations, as well as camera
maintenance.
For details on uses and functions, please refer to “Camera Management Tool User Manual”.
The Camera Management Tool can be installed from the installer.
Installer name: VBToolsInstall.exe
Recorded Video Utility
This utility is used for viewing and managing the videos recorded on the memory card mounted in the camera. The
Recorded Video Utility enables you to perform the following operations on recorded videos.
• Displaying a list of videos
Camera Software