
15
Table 7 – Troubleshooting
If the integrated control LED of the unit is flashing, this means the unit sensors detected a problem. See the list below to know where on the
unit the problem occurs.
LED flashes GREEN
(double blink).
SThermistor error. Replace the thermistor kit
LED flashes AMBER. SDamper error. Go to Problem 6 below.
IMPORTANT: A few diagnosis procedures may require the unit to be in operation while proceeding. Open the unit door and bypass its
magnetic switch by putting the door white magnet on it. Be careful with moving and/or live parts.
PROBLEMS POSSIBLE CAUSES YOU SHOULD TRY THIS
1. Unit does not work
(no LED is lit on the
integrated control).
SThe transformer may be defective.
SThe circuit board may be defective.
SCheck for 24 VAC on J8-1 and J8-2.
SUnplug the unit. Disconnect the main
control and the optional control(s) (if need
be). Jump G and B terminals. Plug the unit
back and wait about 10 seconds. If the
motorsrunonhighspeedandthedamper
opens, the circuit board is not defective.
NO C NC I OC OL Y R G B
SThe unit is unplugged. SPlug the unit.
SThe unit door is opened. SClose unit door
SAfuseisblown. SInspect fuse on circuit board.
SWrong control connections. STry the integrated control.
2. The damper actuator
does not work or ro-
tates continuously.
SThe damper actuator or the integrated
damper port mechanism may be
defective (integrated control LED
flashes AMBER and unit is OFF).
SUnplug the unit. Disconnect the main control and the optional controls(s) (if need
be).Wait 10 seconds and plug the unit back. Check if the damper opens. If not,
use a multimeter and check for 24VAC on J12-1 and J12-2 (in electrical
compartment). If there is 24VAC, replace the entire port assembly.
NOTE: It is normal to experience a small delay (7-8 seconds) before detecting
the 24VAC signal at starting-up. This signal will stay during 17-18 seconds
before disappearing.
SThe circuit board or the transformer may
be defective(integrated control LED
flashes AMBER and unit is OFF) .
SIf there is no 24VAC, check for 24VAC between J8-1 and J8-2. If there is
24VAC, replace the circuit board, and if there is no 24VAC, change the
transformer.
3. The wall control does
not work OR its in-
dicator flashes.
SThe wires may be in reverse position. SEnsure that the color coded wires have been connected to their work OR its
indicator flashes. appropriate places.
SThe wires may be broken. SInspect every wire and replace any that are damaged.
SThe wire in the wall OR the wall. SRemove the wall control and test it right beside the unit using another control
may be defective. shorter wire. If the wall control works there, change the wire. If
it does not, change the wall control.
4. The dehumidistat
does not work OR
the push button timer
does not work OR its
indicator light does
not stay on.
SThe wires may be in reverse position. SEnsure that the color coded wires have been connected to their appropriate
places.
SThe dehumidified or push button may be
defective.
SJump the OL and OC terminals. If the unit
switches to high speed, remove the
dehumidistat or push button and test it right
beside the unit using another shorter wire.If
it works here, change the wire. If it doesn’t,
change the dehumidistat or the push button.
NO C NC I OC OL Y R G B
5. The motor does not
work.
SThe circuit board may be defective. SPress on the integrated control push button until the unit turns on low speed (the
LED will light AMBER). Using a multimeter, check the voltage on J9-4 and
J9-3. Refer to Wiring Diagram. The reading must be 120 VAC. Then set the unit
on high speed by pressing on the integrated control push button one more time
(the LED will light GREEN). Using a multimeter, check the voltage on J9-4 and
J9-2. The reading must be 120 VAC Check also between J4-2 and J4-1, the
reading must be 120 VAC Referto Wiring Diagram. Check if the fuse F1 is intact.
If all the readings correspond to the right voltage values, the circuit board is not
defective. If one or both readings are different, change the circuit board.
SThe motor may be defective. SUsing a multimeter, check for 120VAC for the following speeds: High Speed:
between GREY and ORANGE wires; Low/Medium Speed: between GREY and
RED/BLUE wires. Refer to the Wiring Diagram.
SThe motor capacitor may be defective. SUnplug the unit. Check for continuity between Pin 5 on the 6-pin connector
(brown leads) and Pin 3 of the capacitor connector. Also check for continuity
between Pin 4 on the 6-pin connector (brown leads) and Pin 1 of the capacitor
connector. Refer to Wiring Diagram.
SThe motor is unplugged from inside the
unit.
SOpen the door and ensure that the wire going to the motor is connected.
SThe motor is unplugged from the
electronic board (J4).
SCheck J4 motor connection on circuit board.
SThere is a problem with the door magnet
switch.
SDoor magnet switch is missing or not in its place.
SJU-1 jumper is missing or in wrong
position
SEnsure JU-1 jumper is set on “M” speed.