Casper ADJUSTABLE User manual

CASPER ADJUSTABLE BASE
Owner’s Manual
Manual De Instrucciones
Guide d’utilisation
BASE ADJUSTABLE CASPER
LIT RÉGABLE CASPER

1
CONTENTS
Safety Information 
What’s Included 
Assembly—Base 
Operation—Main 
Operation—Linking the Remote 
Troubleshooting 
Specifications 
Cleaning 
Warranty and Support 
Spanish starts on page 
Español comienza en la página 
French starts on page 
Le français commence à la page 

32
SAFETY INFORMATION SAFETY INFORMATION
RADIO FREQUENCY IS .GHZ.
This device complies with Part  of the
FCC Rules and Industry Canada’s license
exempt RSSs. Operation is subject to the
following two conditions: this device may
not cause interference, and; this device
must accept any interference received, incl-
uding interference that may cause undesired
operation of the device.
Any change to the antenna or the device
could result in the device exceeding the RF
exposure requirements and void the user’s
right to operate the device.
The input voltage is AC- /HZ;
the output voltage is DC29V 1.8A.
ELECTRICAL SAFETY
Always unplug this adjustable bed from
the electrical outlet before any cleaning or
maintenance of the adjustable bed. To safely
disconnect, remove the plug from the outlet.
Keep cord away from heated surfaces. Use
only indoors.
WARNING: TO PREVENT FIRE OR
SHOCK HAZARD, DO NOT EXPOSE
THE PRODUCT TO MOISTURE.
Discontinue use of this adjustable bed
and contact the manufacturer for repair if:
it has a damaged cord or plug, it is not
working properly, or it has been dropped
or damaged.
WARRANTY WARNING!
This bed is specifically designed to require no
maintenance by you, the user. Any opening
or tampering with the control box, motors or
hand controls (with the exception of the
battery compartment, if equipped) will void
the warranty. Do not attempt to alter
component wiring or adjust or modify the
structure of the product in any way or the
warranty will be void. Only those authorized
may conduct repairs or part replacement on
your adjustable bed.
INHOME USE ONLY
This adjustable bed is designed exclusively
for in-home use.
HOSPITALMEDICAL DISCLAIMER
This bed is NOT designed for hospital or
medical use (in-home or commercial) and is
NOT designed to meet medical or hospital
standards. Do not use this bed with TENT
TYPE oxygen therapy equipment or use
near explosive gases.
FOR OPTIMAL SAFETY, YOUR ADJUSTABLE
BED SHOULD BE PLUGGED INTO A SURGE
PROTECTOR not supplied with this product.
BATTERY PRECAUTIONS
Follow these precautions when using
batteries in this device:
WARNING: DANGER OF EXPLOSION IF
BATTERY IS INCORRECTLY REPLACED.
REPLACE ONLY WITH THE 6LR61 9V
BATTERIES AND LR AAA BATTERIES.
Be sure to follow the correct polarity when
installing the batteries as indicated in the
battery compartment. A reversed battery
may cause damage to the device.
Do not mix different types of batteries
together (e.g. alkaline, rechargeable
and carbon-zinc) or old batteries with
fresh ones.
If the device is not to be used for a long
period of time, remove the batteries to
prevent damage or injury from possible
battery leakage.
Do not try to recharge a battery not
intended to be recharged; it can overheat
and rupture. (Follow battery manufactur-
er’s directions.)
PRODUCT RATINGS
Lift motor restrictions: The lift motors in
this bed are NOT designed to operate
continuously for more than one () minute
over an eight () minute time period, or
approximately a  duty cycle. To ensure
reliable functionality and full life of
this product, do not attempt to exceed
these limits.
NOTE: Attempting to circumvent or exceed
this rating will shorten the life expectancy
of the product and may void the warranty.
Weight restrictions: The recommended
weight limits on our adjustable beds are:
*800 lbs if using two Twins as a King
The structure of the bed will support the
recommended weight when distributed
evenly across the bed.
The head and foot sections are not designed
to individually support or lift this amount
of weight.
For optimal performance and integrity of
structure, entering and exiting the adjust-
able bed with the bed in the flat position
is recommended.
NOTE: Exceeding the recommended weight
restrictions could damage your adjustable
bed and void your warranty.
TWIN XL QUEEN KING CAL KING
400 lbs*600 lbs 800 lbs 800 lbs
ATTENTION! IMPORTANT SAFETY INSTRUCTIONS. SAVE THIS MANUAL! PLEASE READ
THESE INSTRUCTIONS THOROUGHLY BEFORE USING THIS PRODUCT. PROPER OPERA-
TION OF YOUR ADJUSTABLE BED IS NECESSARY TO ENSURE THE LONG LIFE AND
DURABILITY YOU EXPECT FROM A HIGH-QUALITY PRODUCT. THE MANUFACTURER HAS
TESTED AND INSPECTED THIS PRODUCT PRIOR TO SHIPMENT.
OPEN BOX IN
FLAT POSITION
DANGER! DO NOT OPEN FROM
VERTICAL POSITION. THIS CAN
DAMAGE BASE.

54
SAFETY INFORMATION WHAT'S INCLUDED
SMALL CHILDREN AND
PETS WARNING
Immediately dispose of all packing materials
as they can pose a smothering risk to small
children and pets. Injury could also occur if
children or pets are permitted to play on or
under the bed. Do not allow children to
operate this bed without adult supervision.
LUBRICATION AND CLEANING
This product is designed to be mainte-
nance-free. The lift motors are permanently
lubricated and sealed—no additional lubrica-
tion is required. Do not apply lubricant to
lift motor lead screws or any nylon nuts or
the bed may inadvertently creep downward
from the elevated position.
LIFT WARNING
DO NOT SIT ON THE HEAD OR FOOT
SECTIONS WHILE IN THE RAISED POSITION,
OR DURING LIFT OR LOWERING CYCLES.
MOVING AFTER INSTALLATION
Do not place adjustable bed vertically on its
head or foot sections. This may cause injury
to persons or damage to bed.
WARNING!
To reduce the risk of burns, fire, electric
shock, or injury:
• Unplug from outlet before putting on or
taking off accessories.
• Close supervision is necessary when this
bed is used by, or near children, invalids,
disabled persons, or pets.
• Use this bed only for its intended use as
described in these instructions. Do not
use attachments not recommended by
the manufacturer.
• Never operate this bed if it has a damaged
cord or plug, is not working properly, has
been dropped or damaged, or dropped
in water.
• Keep the cord away from heated surfaces.
• Never drop or insert any object into
any opening.
• Do not use outdoors.
• Do not operate where aerosol (spray)
products are being used or where oxygen
is being administered.
• To disconnect, remove plug from outlet.
• DO NOT USE NEAR PEOPLE USING OR
WEARING MEDICAL DEVICES. FOR
HOUSEHOLDRESIDENTIAL USE ONLY.
x Base pieces
x Hex bolts with
x Allen key
x Connecting rods
x Foot mattress
retainer
x Multi-height low
profile legs (overall bed
height ”, .” or ”)
x Remote control
x AC cord
x Power supply
x DC power cord
Owners manual
x V batteries
x AAA batteries
x
x
If an item is not included, please reach out to support immediately.

76
ASSEMBLY—BASE ASSEMBLY—BASE
Figure A
It is HIGHLY recommended to use two people for the installation of
this product. To assemble, please perform the following steps: Please refer to diagram when assembling the adjustable bed.
Carefully lift both base pieces from
the shipping carton, keeping the unit’s
topside down. Remove the plastic
wrapping from the bottom to access
the beds.
Connect the Foot motor connector cable
to the Head motor connector cable.
NOTE: The Head and Foot motors
are labeled on the respective motor.
NOTE: Make sure the wire connected to the power supply is routed UNDER the main
metal frame and lifting mechanism. Routing wires on top of the metal frame is likely to
result in damage to the base which may void the warranty.
Motor-to-
Control
Lead Wire
Motor-to-
DC Cable
DC Power
Cord
Power
Supply
To AC
Outlet
Foot and
Head Motor
Connector
Cables
When setting up a split Cal King or
two Twin XL beds to form a King,
how to link your remote.
THIS WAY UP
Insert the connecting rods into one of
the base pieces and then slide the
other bed piece onto the connecting
rods as shown.
Secure the base pieces to each other
using the eight hex bolts (four hex
bolts for each connecting rod),
making sure to hand tighten each and
then tighten 1
⁄
4turn more, as over-
tightening could cause damage to the
frame or connecting rod.

98
ASSEMBLY
—BASE ASSEMBLY—BASE
Insert the AC cord into the power supply.
IMPORTANT: DO NOT PLUG THE BED
INTO THE AC OUTLET YET.






Insert the legs into the threaded holes
at each corner of the bed by inserting
the leg and rotating clockwise until
tight. There must not be any gap or
wobble in the leg in order to avoid
risk of injury or damage to the bed
which may void the warranty.
Remove the mattress retainer bar
from the bottom of the bed. Finish
removing the plastic packaging from
the bed to orient into final position.
Carefully rotate the bed on its side,
then lift and place on legs.
IMPORTANT: DO NOT LEAN THE BED
AGAINST THE INSTALLED LEGS TO
TURN OVER.
Insert the mattress retainer bar
upright as shown.
Insert the retainer clip securely.
Insert one end of the DC cord into
the power supply. Insert the other
end with locking clip into the cable
coming from the head motor. Lock
the conection using the locking clip.
TO LINK REMOTE
If the remote is not linked, see page .
Locking
Clip
To
Motor

1110
OPERATION—MAINASSEMBLY—BASE
Press and hold the Head Up
button to raise the Head position.
Release button when desired
position is reached.
Press and hold the Head Down
button to lower the head position.
Release button when desired
position is reached.
Press and hold the Foot Up
button to raise the foot position.
Release button when desired
position is reached.
Press and hold the Foot Down
button to lower the foot position.
Release button when desired
position is reached.
Press and hold the Head/Foot Up
button to raise both the head and
foot positions. Release button
when desired position is reached.
Press and hold the Head/Foot
Down button to lower both the
head and foot positions. Release
button when desired position
is reached.
NOTEEMERGENCY LOWERING: If you
cannot find the remote control, locate and
press the Emergency Flat button located on
the main control box on the bottom of the
bed (shown to the left).
BASE POWER SUPPLY





Lift the battery cover and insert the
three AAA size batteries (included)
into the remote as shown in the figure.
Replace the battery cover. Remote is
already linked with the bed.
Turn the power supply upside down to
access the battery cover, then slide
the battery cover off.
Insert the two V batteries (included)
into the compartment and slide the
cover back on.
NOTE: The battery backup will allow
for the bed to be lowered if a power
outage occurs. It is not recommended
to do anything except lower the bed
as the battery backup will not last if
the features are continually used.
Insert AC plug into an AC outlet
having -V AC, /HZ.
Initial use of base requires additional-
time. Simply press the Head Up
button on the remote until the head
section begins to lift. Then press the
Foot Up button on the remote until
the foot section begins to lift.
AC
plug
AC
outlet

1312
OPERATION—LINKING THEREMOTE TROUBLESHOOTING
CONNECTING ONE REMOTE TO ONE BASE
CONNECTING ONE REMOTE TO T WO BASES
Double click the Link button as shown until the
LED light on the control box turns on. Release
the button and the LED light will turn on.
Simultaneously press and hold the Head Up
and Foot Up buttons (the left button and
middle button located on the top row of the
remote) until the remote’s backlight starts
flashing. When the LED light on the control
box turns o and the remote backlight stops
flashing, release the two buttons.
Test the bed to make sure it is working, and
repeat the steps if it is not.
Locate one of the control boxes. Double click
the Link button on the control box as shown.
The LED light will turn on.
Simultaneously press and hold the Head Up
and Foot Up buttons (the left button and the
middle button located on the top row of the
remote) until the remote’s backlight starts
flashing. When the LED light on the control
box turns o and the remote backlight stops
flashing, the linking is complete.
Locate the second control box. Double click the
Link button on the control box as shown in the
Simultaneously press and hold the Head Down
and Foot Down buttons (the left button and
the middle button located on the bottom row
of the remote) until the remote’s backlight starts
flashing. When the LED light on the control
box turns o and the remote backlight stops
flashing, the linking is complete.
Test the bed to make sure it is working, and
repeat the steps if it is not.
A
B
Remote control
illuminates and
appears to be
operable, but no
features of the
bed will activate.
electronic components.
• Defective surge protection device or electrical outlet. Test
outlet by plugging in another working appliance.
• Electrical circuit breaker may be tripped. Check electrical
service breaker box to verify.
• Re-link the remote control (see the Linking the Remote
section of this manual for programming procedures).
No features of the
bed will activate.
electronic components.
• Defective surge protection device or electrical outlet. Test
outlet by plugging in another working appliance.
• Electrical circuit breaker may be tripped. Check electrical
circuit breaker box to verify.
Remote control will
not illuminate. • Replace batteries in the remote control.
Head section will
elevate, but will not
return to the
horizontal (flat)
position.
• Base mechanism may be obstructed. Elevate base and
check for obstruction. Remove obstruction.
• Headboard may be too close to the edge of the mattress.
Verify that distance between headboard brackets and
mattress is sucient. Adjust if required.
Head or Foot Lift
Function has minor
interference during
operation.
• Check batteries in remote, replace if necessary.
• Make sure that you are following the duty cycle of the motor
• Press the lift buttons squarely and accurately.
• Control box may be experiencing common Radio Frequency
Interference from other radio transmitting devices (see
Linking the Remote).
The remote is
causing interference
with appliances,
TV, garage door
opener, another
bed in a dierent
room, etc.
• Lift the battery cover on remote and remove the yellow
sticker to expose the DIP switches. Slide the switches to
dierent positions.
• After re-linking, test the bed to make sure it is working,
and repeat steps if it is not.
In the event the Casper Adjustable Base fails to operate, investigate the symptoms and
possible solutions provided below:

1514
CLEANINGSPECIFICATIONS
WARRANTY
Spot clean with upholstery shampoo, foam from a mild detergent, or
mild dry cleaning solvent. Pre-test a small inconspicuous area before
proceeding. Do not saturate. Pile fabrics may require brushing with
a non-metallic bristle brush. Hot water extraction or steam cleaning
is not a recommended cleaning method.
To learn more about the specifics of our warranty, visit casper.com/warranty
Monday through Friday
am–pm ET
Saturday and Sunday
am–pm ET
QUESTIONS? WE’RE ON CALL.
SUPPORTCASPER.COM
CASPER.COMSUPPORT
Call or text us
 
Get in touch if you have
questions about Casper,
want to know more about
sleep, or just need to hear
a bedtime story.
Weight capacity
TWIN XL: lbs*
QUEEN:  lbs
KING:  lbs
CAL KING:  lbs
* lbs if using two Twins as a King
Power input AC- /HZ
Power transformer output DCV .A
Radio frequency .GHZ
Overall height of bed  inches
Incline HEAD: º
FOOT: º
Included accessories
Mattress retainer bar
Remote control
Power supply
AC and DC power cords
Owners manual
x V battery for battery backup
x AAA batteries for remote

1716
CONTENIDO
Información de Seguridad 
Qué está incluido 
Ensamblaje—Base 
Funcionamiento—Principal 
Funcionamiento—Vinculo Control Remoto 
Resolución de Problemas 
Especificaciones 
Limpieza 
Garantía y Soporte Técnico 
French starts on page 
Le français commence à la page 
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