CASTLE HPS10 User manual

Operator's Manual
Manuel de l’utilisateur
Manual del operador
HPS10
Pellet Stove
OMHPS10
Revised 04-18-11
© 2011 Ardisam, Inc.
All Rights Reserved.
DO NOT DISCARD!
CAUTION





ATTENTION 





PRECAUCIÓN 





WARNING
    
    
   
    
   
   

AVERTISSEMENT


   
    
    
   

ADVERTENCIA
   
     
   
     
    
     
   

CAUTION
    
   


ATTENTION
    
   
    
  

PRECAUCIÓN
  
    
   
    


Operator's Manual
HPS10 Pellet Stove
Check for parts online at www.castlestoves.com or call 800-345-6007 M-F 8-5 CST
2
CAUTION
    

 
   

      

DO NOT DISCARD!
WARNING

     
   
    


 



       
    


 


CAUTION
     
     

CAUTION




     
    

     

   

WARNING

     


 
 

 

    


Operator's Manual
HPS10 Pellet Stove
Check for parts online at www.castlestoves.com or call 800-345-6007 M-F 8-5 CST
3
Ardisam, Inc., a Manufacturing Company warrants this Castle Pellet Stove to be free from defects in the material or
workmanship for a period of one year. During that one-year period, Ardisam will, at their discretion, furnish parts
and labor to correct any defect caused by faulty material or workmanship. For other warranty repairs, please read
the one- year warranty listed below.

All electrical components such as but not limited to blowers, wiring, vacuum switches, speed controls, control boxes,
switches, pilot assemblies, thermostats, and igniters are covered under Ardisam Inc.’s one-year warranty. Our repots
and labor are also covered under the one year warranty.
THIS WARRANTY IS LIMITED TO DEFECTIVE PARTS – REPAIR AND/OR REPLACEMENT AT ARDISAM, INC.’S OPTION AND
EXCLUDES ANY INCIDENTAL AND CONSEQUENTIAL DAMAGES CONNECTED THEREWITH.
This warranty is not transferable and supersedes all other warranties either expressed or implied and all other obligations
to liabilities on our part. Ardisam, Inc. does not assume, and does not authorize any other person to assume for us, any
liability in connection with the sale of our products. The warranty applies only to products which have not been subjected
to negligent use, misuse, alteration, accident or repairs made by anyone not certied by Ardisam Inc.. This guarantee is
void unless the warranty card is properly lled out and returned to Ardisam, Inc., Cumberland, WI, at the time of purchase.
Castle Pellet Stoves, A Division of Ardisam, Inc.
1160 Eighth Avenue; P.O. Box 666
Cumberland, Wisconsin 54829
800-345-6007 · Fax [phone]
E-mail: [email protected]om


Operator's Manual
HPS10 Pellet Stove
Check for parts online at www.castlestoves.com or call 800-345-6007 M-F 8-5 CST
4

WARRANTY..............................................................................................................................................................................................................................3
REGISTRATION, SERVICE & MAINTENANCE LOG......................................................................................................................................................5
WARNINGS & CAUTIONS ...............................................................................................................................................................................................6-8
Automatic Safety Features...............................................................................................................................................................................................9
INTRODUCTION ....................................................................................................................................................................................................................9
Burning Pellet Fuel .............................................................................................................................................................................................................9
SPECIFICATIONS.................................................................................................................................................................................................................10
UNPACKING ........................................................................................................................................................................................................................10
INSTALLATION ....................................................................................................................................................................................................................11
Stove Placement...............................................................................................................................................................................................................11
Floor Protection Requirements...................................................................................................................................................................................11
Clearance to Combustibles ..........................................................................................................................................................................................12
VENTING................................................................................................................................................................................................................................13
Type of Vent .......................................................................................................................................................................................................................13
Pellet Vent Installation ................................................................................................................................................................................................... 13
Vent Termination Clearances.......................................................................................................................................................................................14
Venting Installation Examples..................................................................................................................................................................................... 14
Outside Air Connection................................................................................................................................................................................................. 15
Mobile Home..................................................................................................................................................................................................................... 15
UNDERSTANDING YOUR STOVE ..................................................................................................................................................................................15
Operating Stove................................................................................................................................................................................................................ 16
Start Up Procedures.........................................................................................................................................................................................................16
Shut Down Procedure .................................................................................................................................................................................................... 17
MAINTENANCE................................................................................................................................................................................................................... 18
End of Season Shut Down............................................................................................................................................................................................. 19
TROUBLESHOOTING & REPAIR.................................................................................................................................................................................19-21
Ordering Replacement Parts........................................................................................................................................................................................ 19
Troubleshooting Guide............................................................................................................................................................................................20-21
MAIN ASSEMBLY PARTS....................................................................................................................................................................................................22
Main Assembly Parts List..............................................................................................................................................................................................23

Operator's Manual
HPS10 Pellet Stove
Check for parts online at www.castlestoves.com or call 800-345-6007 M-F 8-5 CST
5

Record the model number and serial number in the space provided for easy reference. Fill out and mail the registration card
located in the parts packet or register online at www.castlepelletstoves.com.Warranty is valid only if the completed registration
is received by Ardisam, Inc., within 30 days of purchase.

Dealer’s Name:
Dealer’s Address:
City: State/Province: Zip Code/Postal Code:
Model Number: Serial Number:
Date of Purchase:
Notes:
  

Operator's Manual
HPS10 Pellet Stove
Check for parts online at www.castlestoves.com or call 800-345-6007 M-F 8-5 CST
6
DANGER
     
      
    



Accurate assembly and safe and eective use of the
stove is the owner’s responsibility.
• Readandfollowallsafetyinstructions.
• Carefullyfollowallassemblyinstructions.
• Maintainthestoveaccordingtodirectionsand
scheduleincludedinthisCastleoperator’smanual.
• Ensurethatanyonewhousesthestoveisfamiliar
with all controls and safety precautions.

Yourmanualcontainsspecialmessagestobring
attentiontopotentialsafetyconcerns,stovedamage
aswellashelpfuloperatingandservicinginformation.
Please read all the information carefully to avoid injury
andstovedamage.
NOTE: General information is given throughout
the manual that may help the operator in the
operation or service of the stove.

Please read this section carefully. Operate the stove
accordingtothesafetyinstructionsandrecommenda-
tionsoutlinedhereandinsertedthroughoutthetext.
Anyone who uses this stove must read the instructions
and be familiar with the controls.
This symbol points out important safety
instructions which if not followed could

follow all instructions in this manual before

WARNING


    

CAUTION
     
      
    

IMPORTANT
  
    

WARNING





    


     
    


Operator's Manual
HPS10 Pellet Stove
Check for parts online at www.castlestoves.com or call 800-345-6007 M-F 8-5 CST
7
WARNING


    

• Read this entire manual before you install and use your
newpellet stove.Failure to follow instructionsmayresult
in property damage, bodily injury, or even death.
• Children and adults should be alerted to the hazards of
highsurfacetemperaturesandshould stay awaytoavoid
contact to skin and/or clothing.
• Youngchildrenshouldbecarefullysupervisedwhen
they are in the same room as the stove.
• Clothingandotherammablematerialsshouldnot
be placed on or near this unit.
• Flammable or explosive liquids such as gasoline,
naphtha, alcohol, or engine oil must  be used
in or around stove. These liquids must be stored in a
separateroomastheopenameinthereboxcould
ignite the fumes of such liquids.
• DO NOT burn garbage in this unit. The burning of
other solid fuels such as cord wood or wood chips
in this stove is not permitted. Any fuels not certied
by Castle Pellet Stoves which are burned in this stove
will void the warranty.
• DO NOT route power cord in high trac areas. A
power surge protector plugged into a grounded 110
volt power source is required.
• DO NOTinstallauedamperintheexhaustventing
system of this unit.
• DO NOTconnectthisunittoachimneyueservicing
another appliance.
• DO NOT install in a sleeping room.
• DO NOT connect to any air distribution duct or
system.
•DO NOT connect directly to a masonry chimney.
•DO NOT terminate vent in any enclosed or semi-
enclosed area, such as; carports, garage, attic, crawl
space, under a sun deck or porch, narrow walkway
or closed area, or any location that can build up a
concentration of fumes such as a stairwell, covered
breezeway etc.
•  touch door latches while stove is in operation,
they get extremely hot.
WARNING
     


 AND 


     
    



     




Operator's Manual
HPS10 Pellet Stove
Check for parts online at www.castlestoves.com or call 800-345-6007 M-F 8-5 CST
8
CAUTION
    
     




    


    

• Contactlocalbuildingorfireofficialsabout
restrictions and installation inspection require-
ments in your area.
• Contactyourlocalauthority(suchasmunici-
palbuildingdepartment,firedepartment,
fire prevention bureau, etc.) to determine the
need for a permit.
• TheCastlePelletStovespelletstoveisde-
signedtoburnpelletfuelonly.
• Aworkingsmokedetectorisrequiredand
must be installed in the same room as the
stove.
• Thisstoveisnotintendedforuseincommer-
cial applications.
• Doorandashpanmustbeclosedandlatched
duringoperation.
• Notifyyourinsurancecompanyofpelletstove
installation.
• Thisinstallationmustconformwithlocal
codes. In the absence of local codes you
mustcomplywithASTME1509,(UM)84-hud,
ulc/ordC-1482,andUCLS627-2000.
• Thestructuralintegrityofthemanufactured
homefloor,wall,andceiling/roofmustbe
maintained.
• Keepcombustiblematerials(suchasgrass,
leaves, etc.) at least three feet away from the
flueoutletontheoutsideofthebuilding.
• Thisstoveshouldnotbeusedastheonly
sourceofheatinthehouse.Poweroutages
and periodic maintenance will result in a total
loss of heat.
• Donotleavehopperdooropenwhileunat-
tended.
CAUTION
     




    



     


   
     
      

T

     

      













     
   
      





      



   


Operator's Manual
HPS10 Pellet Stove
Check for parts online at www.castlestoves.com or call 800-345-6007 M-F 8-5 CST
9
WARNING
  
      

    



Duringapoweroutage,thestovewillshutdownsafely.
Donotopenthemaindoororashdoor.Duringapower
failuretheexhaustfanwillnotrun.Keepingthedoors
sealedwillallowtheexhaustventtodraftoutnaturally.
When the power is restored, the stove will not restart. If
theexhausttemperatureisstill120degreesFahrenheit
whenpowerisrestored,theexhaustandconvectionfans
willcontinuetorununtilthestovecools.Seelighting
instructions to restart stove.
Overheating
Ifthestoveisbeingoverredor
burningtoohot,thehighlimitswitcheswillautomati-
callyshutdownthestovetoavoiddamagetocompo-
nents.Ifthetemperatureonthehopperreaches200
degreeFahrenheit,theaugerwillautomaticallystopand
thestovewillshutdown.Theexhaustfanwillcontinue
torununtiltheproofofreswitchcools.Allowstove
tocoolbeforeattemptingtore-ignite.Seelighting
instructions.
INTRODUCTION
Congratulationsonyourinvestmentinquality.Thank
youforyourpurchaseonaCastlePelletStovefrom
Ardisam,Inc.Wehaveworkedtoensurethatthispellet
stovemeetsthehigheststandardsforusabilityand
durability. With proper care, your stove will provide
many years of dependable service. Please read entire
manual before installation and use.

Ashes need to be removed from the stove periodically.
SeeNormalCare&Maintenancesectionforcleaning
procedure.Duetothenatureofpelletfuels,thisstove
willrequireattentionperiodically.Regularcleaningisan
importantpartofburningpelletfuel.

• Thispelletstoveisdesignedandapprovedtoburn
wood pellets, that comply with pellet fuels industry
standards.Minimumof40lbs.densitypercubicfeet,
1/4”to5/16”indiameter,withamaximumlengthof
1-1/2”,andlessthan1%ash.
• Theperformanceofyourpelletstoveisgreatly
affected by the type and quality of wood pellets. As
the heat output of various quality wood pellets differ,
so will the performance and heat output of the pellet
stove.
• Wood pelletsaregenerallyproducedoutofwood
wastesuchassawdustandshavings.Therawmaterial
isdried,mechanicallyfractionedtosizeandextruded
intopelletsunderhighpressure.Woodpelletsneed
tobeprotectedfromdirectexposuretowater.Water
from sources such as condensation and humidity
causespelletstoexpandandbreakdownintounus-
ablefuel.Keepfueldry.
• Itisimportanttoselectanduseonlypelletsthat
aredryandfreefromdirtanddebris.Dirtyfuelwill
adversely affect the operation and performance of
theunitandwillvoidthewarranty.ThePelletFuel
Institute(PFI)hasestablishedstandardsforwood
pellet manufacturers. Only use pellets that meet or
exceedPFIstandardsforpremiumfuels.

• Impurities,suchassilica(clinkers),willneedtobe
regularlycleanedandremovedfromthepelletstove.
Clinkerswillformahardmassandblockairflow
throughthepotliner.Highqualityfuelswillresultin
fewerclinkers.
CAUTION
    
   



-


Operator's Manual
HPS10 Pellet Stove
Check for parts online at www.castlestoves.com or call 800-345-6007 M-F 8-5 CST
10

 
BTU/hour input (1) 3.7 lbs/hr
Heating Capacity (2) 1,500 sq. ft.
Electrical Rating (3) 115 Volts, 60 Hz
Power Consumption 520 Watts ignition
150 Watts operating
Fuel Storage Capacity 1 bag
Flue Size (4) 3 in.
Width 18.25 in.
Height 34 in.
Depth 23.75 in.
Weight 186 lbs.
(1)Heatoutputwillvary,dependingonthebrand,type
andqualityoffuelandthemoisturecontent.Consult
your dealer for best results.
(2)Basedonpost1982homeconstruction,requiring35
BTU/Hr.perSq.Ft.
(3)InstallperNFPA70andfollowallstateandlocal
codes, contact licensed electrical contractor for
assistance.
(4)InstallperNFPA211andfollowallstateandlocal
codes, contact licensed installers for assistance.
Listinglabel:
Testedtothefollowingstandards:UL1482,ASTME1509,
ULC/ORD-C1482-M1990,andUCLS627-2000

Thisstoveisequippedwith5mmceramicglass.Replace
glassonlywithCastlePelletStovesceramicglass.Call
yourServicingDealerorCastleStovesat1-800-345-6007
for replacement parts.

YourCastleHPS10willcomefullyassembled.Remove
allpackingmaterialandtapefromtheinsideofthe
firebox.Removeanytapeontheoutsideoftheglass.
Openthehopper,removeallpackingmaterialand
power cord.
NOTE: MAKE SURE THE HOPPER IS FREE OF ALL
FOREIGN MATTER BEFORE FILLING WITH FUEL.
FOREIGN MATERIAL WILL CAUSE AUGER JAMS
AND WILL VOID STOVE WARRANTY.
CAUTION
    
      
     
    


     
 


Operator's Manual
HPS10 Pellet Stove
Check for parts online at www.castlestoves.com or call 800-345-6007 M-F 8-5 CST
11
INSTALLATION
It is recommended the stove be installed and serviced by
authorizedprofessionalswhoarecertiedbytheNational
FireplaceInstitute(NFI)asNFIPelletSpecialists.
Proper installation of this stove is necessary for safe and
ecientoperation.Installingthisproductimproperlymay
resultinahousereandpersonalinjury.Allapplicable
buildingcodesforyourlocationmust befollowed.In
areaswherebuildingcodesrequireadditionalstepstothe
installation of this product not included in this manual,
thebuildingcodeswilltakeprecedentandmustbe
followed.Contactyourlocalbuildinginspectortoobtain
anynecessarypermitsorinspectionguidelinesbefore
installingtheproduct.

Sketchoutaplanforinstallingthestoveincluding
dimensions before permanent placement. When
determiningthelocationforthestove,wallstudlocation
is critical.You may need to adjust the location of the stove
toavoidtryingtoventthroughawallstud.Beforeplacing
the pellet stove, connect the vent and allow for minimum
clearance to combustible walls.

Thestovemustbeinstalledonanoncombustibleoor,
withproperoorprotection,oronamasonryhearth.
When a clean out t-vent is installed in the inside of a home,
theoorprotectormustextend2”beyondrearoft-vent.
.Whenstoveisventedstraightthrough
thewallandthecleanoutt-ventisontheexteriorofthe
home,theminimumclearanceis2”fromthebackofthe
stove to the wall. Theminimumoor
protector material is 24 GA. sheet metal.
Figure 1 Figure 2
6” 6”
2”
6” 6”
2”
Figures 1 and 2: Pellet stove oor pad clearances
WARNING
     
     
    
     







     

    
   



CAUTION










    













6” 6”

Operator's Manual
HPS10 Pellet Stove
Check for parts online at www.castlestoves.com or call 800-345-6007 M-F 8-5 CST
12

NOTE: These are minimum clearances to combustible walls established by the ASTM testing lab.
NOTE: When interior vent is installed vertically, the clearance to the back wall is determined by the vent size
used. Install vent at clearance specied by the vent manufacturer. Take into consideration any upward turning
elbows or tees.
2”
6”
Figure 3: Straight installation through wall Figure 4: Corner installation through the wall vents
Figure 5: Straight installation interior vertical vents Figure 6: Corner installation interior vertical vents
3”
3”
2”
6”
3”
3”
2”

Operator's Manual
HPS10 Pellet Stove
Check for parts online at www.castlestoves.com or call 800-345-6007 M-F 8-5 CST
13



Thefollowinginstallationguidelinesmustbefollowedto
ensureconformitywithboththesafetylistingofthisstove
andtolocalbuildingcodes.
Note: Where passage through a wall, or partition
of combustible construction is desired, the instal-
lation shall conform to CAN/CSA -8365.

Thepelletventingpipe(alsoknownasLvent)is
constructed of two layers with air space between the
layers.Thisairspaceactsasaninsulatorandreduces
outside surface temperature of pipe to allow a clearance
to combustibles.
AULlisted3”or4”typeLpelletventexhaustsystemmust
be used for installation and attached to the pipe connector
providedonthebackofthestove.Usea3”to4”adapter
for4”pipe.Acapmustbeusedattheterminationoftype
Lventchimneys.Forelevationsabove2,500feetabove
sealevel,a4”Lisrequired.

Terminationexhaustaboveairinletelevation.
It is recommended to install at least three feet of vertical
pelletventpipe.Thisverticalpipewillcreatesomenatural
drafttopreventthepossibilityofsmokeorodorduring
appliance shutdown.
Theinstallationmustincludeacleanoutteetoenable
collectionofyashandtopermitperiodiccleaningof
theexhaustsystem.
Totallengthofhorizontalventmustnotexceed10feet.
Themaximumrecommendedverticalventingheightis18
feet. All joints for pellet vent are required to be fastened
with at least three screws and all pellet vent connections
mustbesealedaccordingtotheventmanufacturer’s
recommendations.
Theareawheretheventpipegoesthroughtotheexterior
of the home must be sealed with silicone or other means
tomaintainthevaporbarrierbetweentheexteriorand
the interior of the home.
WARNING













CAUTION




   




 



Operator's Manual
HPS10 Pellet Stove
Check for parts online at www.castlestoves.com or call 800-345-6007 M-F 8-5 CST
14


4 feet Clearancebeloworbesideanydooror
window that opens.
1foot Clearanceaboveanydoororwindowthat
opens.
3 feet Clearancefromanyadjacentbuilding.
7 feet Clearancefromanyadjacentpublic
walkways.
2 feet Clearanceaboveanygrass,plants,orother
combustible materials.
3 feet Clearancefromanyforcedairintakeofany
appliance.
2 feet Clearancebeloweavesoroverhang.
1foot Clearancehorizontallyfromcombustible
wall.
3 feet Clearanceabovetheroof.
2 feet Clearanceabovethehighestpointontheroof
within10feet.

Figure 9: Straight Installation—inside vertical rise, horizontal
termination
Figure 8: Straight Installation--outside, through wall installation

Figure 7: Intake and exhaust positions
 

Termination


Inlet

material


Inlet

material
Termination

Operator's Manual
HPS10 Pellet Stove
Check for parts online at www.castlestoves.com or call 800-345-6007 M-F 8-5 CST
15

Connectionfromtheintakepipe(2”diameterpipeinrearof
stove)totheoutsideofthehouseisREQUIREDformobile
homeinstallation.Itisrecommendedintightlysealed
homeswithexhaustfanssuchaskitchenorbathroom
fans.Thiswilleliminatepoorperformanceduetonegative
pressure.
Onlynoncombustiblepipe2”(orgreater)indiameteris
approvedtouseforoutsideairconnections(straightor
exible).

Iftheairinletisconnectedtotheoutside,itMUSTbe
terminatedwithavertical90ºbend(down)orwithawind
hood.Failuretodosocouldresultinaburnbackduring
highwindsblowingdirectlyuptheairinletduringa
simultaneous power failure.
Blockage,excessivelength,orextrabendsintheairintake
pipewillstarvethestoveofcombustionair.A90ºbend is
equivalentinrestrictiontoapproximately30”ofstraight
inlet pipe.

Installation in a mobile home should be in accordance
with the manufactured home and safety standard.
DepartmentofHousingandUrbanDevelopment(HUD)
CITE:24CFR3280.707statingthisstovemustbevented
to the outside. In addition to the standard installation
instructions,thefollowingrequirementsaremandatory
forinstallationinamobilehome:
1. Thestovemustbepermanentlyattachedtothe
oor.
2. Stovemusthaveanoutsideairsource.
3. Stovemustbeelectricallygroundedtothesteelchassis
of the mobile home.
4. All vertical chimney vents must have wall supports.
5. Allexhaustsystemsmusthaveasparkarrestor.
6. Checkwithlocalbuildingofcialstoseeifothercodes
may apply.

YourCastlepelletstoveutilizesaverticalaugerfuelfeed
system that is operated by a microprocessor controlled
digitalcircuitboard.Thedigitalcircuitboardallowsthe
verticalaugerfuelsystemtoruninatimerbased,non-
continuouscycle;thiscyclingallowstheaugertorun
forapredeterminedamountoftime.Theaugerpushes
pelletsupachutelocatedinthehopper.Thepelletswill
thenturnandfallthroughanotherchuteintotheburn
pot.Yourstoveisequippedwithanautomaticignition
systemthatshouldignitethefuelwithin3-5minutesof
pressingtheOn/Obutton.Aspelletslltheburnpot
andignite,outsideairisdrawnacrossthefuelandheated
duringthecombustionprocesswhichisthenpulledacross
theheatexchangerbytheexhaustmotororthedraftfan.
Asthestovereachesoperatingtemperature,roomairis
thencirculatedaroundtheheatexchangerbyaroomair
blower,distributingwarmairintotheroom.
Theamountofheatthatisproducedbythestoveis
proportionaltotherateoffuelthatisburned.Thisrateis
controlledbypressingthefuelcontrolbutton<->.
Becauseaforceddraftpressureisrequiredforthe
combustionprocessinsideyourstove,itisextremely
importantthattheexhaustsystembeproperlyinstalled
and maintained. Also, the doors must remain closed while
in operations and the seals on the doors must be properly
maintained.
WARNING



CAUTION








    


I

Operator's Manual
HPS10 Pellet Stove
Check for parts online at www.castlestoves.com or call 800-345-6007 M-F 8-5 CST
16

Oncethestovehasbeenproperlyinstalledandplugged
intoagroundedsurgeprotectoryouarereadytobegin
operation.

Turnonthemainpowerswitchlocatedonthebackofthe
stove. .
Makesurethehopperiscleanandfreeofforeignmatter
includingpelletnesanddust.
Fillthehopperwithwoodpellets,makingsurethat
NOpartsofthebagoranyforeignobjectsenterthe
hopperasthismaycauseharmtotheaugerfeedsystem.

Alsotakecareinmakingsurethereisnopelletmaterialin
thehopperlidseatingsurfaces.
Closethelid.Thisstovehasasafetyswitchthatwillnot
allow pellets to feed with the hopper door open.
Makesurethemainglassdoorisclosed.Thestovehas
a safety switch that will not allow the stove to feed fuel
unlessthereisnegativedraftpressureinsidethestove.
Press the button on the control pad to start stove
operation. .
Note: When starting the unit for the first time or
after the hopper has run out of fuel, the auger will
not be primed with pellets. This may cause the
automatic ignition to time out and the unit will
shut down. Pressing the button on the control
pad again will restart the startup sequence and
the stove should start properly.
Onceaconsistentamehasbeenestablished,youcan
adjusttheheatrangetoyourdesiredsetting,low,medium
orhigh.Thisisdonebypressingthe<->buttononthe
controlpad.Indicatorlightsonthecontrolpadwilldisplay
theheatsetting.
Theroomairdistributionblowerwillnotoperateuntilthe
stove has reached the factory preset temperature.
Note: First fire: Adjust the heat setting to medium
and allow the stove to operate this way for three
hours or more, allowing the stove to cure as
residual paint and oils from the manufacturing
process will burn off. We recommend that you
open doors and windows in your home during this
process.
Figure 10: Main power switch
Figure 11: Pellet load
I
I
WARNING













Operator's Manual
HPS10 Pellet Stove
Check for parts online at www.castlestoves.com or call 800-345-6007 M-F 8-5 CST
17
Figure 12: Control pad location
Figure 13: Control pad key

Press the button on the control pad to initiate the shut
downmode.Oncethisisdonetheaugerwillstopfeeding
pellets,buttheroomairdistributionblowerandexhaustfan
will continue to operate. When the internal temperature of
the unit drops below the factory preset temperature, the
roomairdistributionblowerandexhaustfanwillceaseto
operate and the unit will be completely shut down.
Shutdowntimeswillvary.

1.On/OButton-Startsandstopsoperationofstove.
2.LevelAdjustmentButton-Adjustsheatrangelevels
tolow,medium,high.
3. Power Indicator - Illuminates when the main power
switch is on. .
4.FaultIndicator-Illuminateswhenstoveis
overtempedorifthereislossofreduringstartup
orduringnormaloperation.

5.AutoIgnitionIndicator-Illuminateswhenigniteris
operating.
6.FuelFeedIndicator-Illuminateswhenthefeed
augerisoperating.
7.ExhaustBlowerIndicator-Illuminateswhenexhaust
blowerisoperating.
8.RoomAirBlowerIndicator-Illuminateswhenroom
airblowerisoperating.
Note: Room air blower will not operate until stove
has reached factory preset operating temperature.
9.HeatLevelIndicator-Narrowrighthandbarislow
(C).Middlebarismedium(B).Letthandbarishigh
(A).Thelightisonlyoneachbaralone,notallthree.
IWARNING





      

      
     

  

6  
AC

Operator's Manual
HPS10 Pellet Stove
Check for parts online at www.castlestoves.com or call 800-345-6007 M-F 8-5 CST
18

Duetodierencesinfuelstovecleaningintervalswillvary.
Thecleanerthestoveis,themoreecientlyitwillburn.
Removeandcleantheburnpotperiodically.Make
sureallholesintheburnpotareunobstructed.Usea
smallmetalpickordrillbittokeeptheseholesclean.
.
Wipeglassofrequently.Usingceramicstovetopcleaner
canbehelpfulinremovingsootfromtheglass.Inspect
gasketsaroundthedoorperiodically.Replaceanyworn,
frayedorcompactedgaskets.Replacebrokenglassonly
withhightemperatureceramicglass,availablefromCastle
PelletStoves. .
Cleantheinteriorchamberwithanashvacuum.Ash
vacuumsarespeciallydesignedtocontainsootandhave
ametalexterior.
Dumptheashpanregularly.Ashesshouldbecontained
inametalcontainerwithatightttinglid.Theclosed
container of ashes should be placed on a non combustible
oororontheground,wellawayfromallcombustible
materials. If ashes are disposed of by burial or otherwise
locally dispersed, they should be retained in the closed
containeruntilallcindershavebeethoroughlycooled.
.
SootandFlyash:FormationandNeedforRemoval-The
products of combustion will contain small particles of
yash.Theyashwillcollect intheexhaustventing
systemandrestricttheowoftheuegases.Incomplete
combustion,suchasoccursduringstartup,shutdown,
or incorrect operation of the room heater will lead to
somesootformationwhichwillcollectintheexhaust
ventingsystem.Theexhaustventingsystemshouldbe
inspectedatleastonceeveryyeartodetermineifcleaning
is necessary.
Checkcleanoutteesregularlytodeterminetherequired
cleaninginterval.Usea3”or4”chimneycleaningbrush
tocleantheexhaustventing.Pluggedventingwilleect
thequalityofthere.Makesuretocleananyscreens
intheventingregularly.Apluggedscreenwillshuto
combustionairandcausetheretodieorburnpoorly.
WARNING






Figure 14: Fire pot clean
Figure 15: Wipe glass and inspect gasket
Figure 16: Ash pan dump

Operator's Manual
HPS10 Pellet Stove
Check for parts online at www.castlestoves.com or call 800-345-6007 M-F 8-5 CST
19

Makesurehopperandfeedsystemareclearofallpellets.
Vacuum the interior of the hopper and spray with a silicone
protectortoavoidanyrustinginhighhumidityareas.
Cleanoutallyash fromtheexhaustventingsystem.
Vacuumstoveinteriorandtheashpan.Thoroughlyclean
theburnpotandlightlycoatwitharustinhibitorsuchas
siliconeoroiltopreventrusting.Removeexhaustmotor
andcleantheyashoutoftheexhaustduct.Cleanthe
radialbladesoftheexhaustfan.
Taketheventingapartandcleanouttheyash,rinse
andletdry.Cleantheglass,doorsandoutercabinetso
thatyouarereadyforthenextheatingseason.Useofan
ashvacuummakescleaningeasierandfaster.

AtArdisam,webuildqualityanddurabilityintothedesign
ofourproducts;butnoamountofcarefuldesignbyus,and
carefulmaintenancebyyou,canguaranteearepair-free
lifeforyourstove.Mostrepairswillbeminor,andeasily
xedbyfollowingthesuggestionsinthetroubleshooting
guideinthissection.
Theguidewillhelpyoupinpointthecausesofcommon
problems and identify remedies.
Formorecomplicatedrepairs,youmaywanttorelyon
your retailer, an authorized service center or Ardisam, Inc.
Apartscatalogisincludedinthissection.
Wewillalwaysbegladtoansweranyquestionsyou
have,orhelpyoundsuitableassistance.Toorderparts
or inquire about warranty, call or write us at the address
found below.

Parts can be obtained from the store where the stove was
purchasedordirectfromthefactory.Toorderfromthe
factory-call,writeore-mailto:




Pleaseincludethefollowinginformationwithyour
order:
1. Modelnumberandserialnumber
2. Part description
3. Quantity
4. Part numbers
WARNING
   

 


 

 

 


CAUTION




    

 





CAUTION












Operator's Manual
HPS10 Pellet Stove
Check for parts online at www.castlestoves.com or call 800-345-6007 M-F 8-5 CST
20

Unplug stove before performing any maintenance.
-


  SOLUTION
Fault light is on Fire is out Check fuel level in hopper.
Check auger for obstructions.
Check seals around main door.
  SOLUTION
Fault light is on
Stove beeps 10 times dur-
ing burn cycle
Overtemp Allow stove to cool, restart and check room air fan
is operating.
Check for exhaust fume obstructions.
  SOLUTION
Fuel not feeding Main door not sealed.
No negative pressure in
re chamber.
Piping or stove may be
plugged with ash.
The pressure sensor shuts o the feed auger when
there is no negative pressure in re chamber.
Check door seals.
Check viewing glass seals.
Clean venting and stove through cover plate clean-
out hole.
  SOLUTION
Fuel not feeding Auger is obstructed Remove auger from housing and clean obstruction.
Change to a higher quality fuel.
  SOLUTION
Fuel not feeding Hopper door is open Close hopper door.
Check hopper door seal.
Check if hopper safety switch is operating.
  SOLUTION
Fire burns lazy and smoky Stove is dirty Clean re pot.
Clean ash pan.
Clean exhaust vent system.
Clean stove through cover plate clean-out hole.
WARNING





