Chamberlain RJO101 User manual

•Please read this manual and the enclosed safety materials carefully!
•The door WILL NOT CLOSE unless the Protector System®is connected and properly
aligned.
•Periodic checks of the garage door opener are required to ensure safe operation.
•The model number is located on the front cover of the opener.
•This garage door opener is ONLY compatible with myQ®and Security+2.0®accessories.
•Attach warning labels to the location indicated on label.
This product is intended for installation only by trained garage door technicians. This product may
require adjustments to door springs and/or track configurations. This product is not intended
for use on low headroom tracks with outside pick up drums or garage doors utilizing extension
springs.
For Residential Use
Install On Sectional Doors With Torsion Assemblies Only
Wall Mount Wi-Fi®Garage Door Opener
Models RJO101
Chamberlain
300 Windsor Drive
Oak Brook, IL 60523
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CHAMBERLAIN
Available on most iOS and Android Devices
Download the free BILT App
before assembly
Easy step-by-step
interactive 3D instructions
for this product can be found in
Download the free myQ
®
App
Monitor and control your garage
from anywhere and get real-time alerts
with peace of mind.

2
Preparation
When you see these Safety Symbols and Signal Words on the following pages, they
will alert you to the possibility of serious injury or death if you do not comply with the
warnings that accompany them. The hazard may come from something mechanical or
from electric shock. Read the warnings carefully.
When you see this Signal Word on the following pages, it will alert you to the possibility of
damage to your garage door and/or the garage door opener if you do not comply with the
cautionary statements that accompany it. Read them carefully.
Mechanical
Electrical
Safety Symbol and Signal Word Review
This garage door opener has been designed and tested to offer safe service provided it is installed, operated, maintained and tested in
strict accordance with the instructions and warnings contained in this manual.
Date of Purchase:
Write down the following information for future reference:
Product Serial Number:
myQ Serial Number:
Serial Numbers
WARNING: This product can expose you to chemicals including lead, which are known to the State of California to cause
cancer or birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.
The Timer-to-Close (TTC) feature, the myQ Smartphone Control app, and myQ Garage Door and Gate Monitor are examples of
unattended close and are to be used ONLY with sectional doors. Any device or feature that allows the door to close without being in the
line of sight of the door is considered unattended close. The Timer-to-Close (TTC) feature, the myQ Smartphone Control, and any other
myQ devices are to be used ONLY with sectional doors.
Smart LED Light must be installed to enable use of Timer To Close or myQ Smartphone Control of the door.
myQ Serial Number
Unattended Operation
Table of Contents
PREPARATION 2
myQ Serial Number...................................2
Safety Symbol and Signal Word Review ...2
Unattended Operation ...............................2
Planning....................................................3
Before You Connect with Your Smartphone
4
Preparing Your Garage Door.....................5
Tools Needed............................................5
Carton Inventory .......................................6
ADJUSTMENT 7
Identify Door Profile..................................7
Set Door Profile ........................................7
Program the Travel ...................................8
Automatic Force Set Up ............................8
Test the Safety Reversal System...............9
Test the Protector System®.......................9
ADJUSTMENT 10
Test the Power Door Lock.......................10
Test the Emergency Release ...................10
OPERATION 11
Using Your Garage Door Opener.............12
Connect With Your Smartphone .............13
Using the Door Control ...........................14
Using the Remote Control.......................15
PROGRAMMING 16
Program the Smart LED Light.................17
To Erase the Memory..............................17
HomeLink®..............................................18
MAINTENANCE 19
Care of Your Garage Door Opener...........19
TROUBLESHOOTING 20
Diagnostic Chart .....................................20
Additional Troubleshooting.....................21
REPAIR PARTS 23
Installation Parts.....................................23
Garage Door Opener Assembly Parts......24
CONTACT INFORMATION 24
WARRANTY 26
AUTOMATIC GARAGE DOOR OPENER
SAFETY & MAINTENANCE GUIDE 27

3
Preparation
Survey your area to see if any of the conditions below apply to your installation. Take
note of the drum sizes to make sure they are correct. Depending on your requirements,
additional materials may be required.
THIS DOOR OPENER IS COMPATIBLE WITH:
• Doors that use a torsion bar and springs. The torsion bar must be 1" (2.5 cm)
diameter. NOT compatible with reverse wound drums.
• Standard lift sectional doors using 4-6" (10-15 cm) diameter drums.
• 4-6" (10-15 cm) straight drums.
• 3 to 3.9 inch (7.6cm to 9.9cm) drums may be used on doors up to 430 lbs.
(195.4Kgs)
• High lift (up to 54" (137.2 cm) high) and standard lift sectional doors up to 14 ft.
(4.3 m) high.
• High lift sectional doors using 8" (20 cm) diameter taper drum.
• Vertical lift sectional doors using 8" (20 cm) diameter full taper drums.
NOTE: Inspect the torsion bar while the
door is raised and lowered. It is important
that there is no noticeable movement up
and down or left and right. If the movement
is not corrected, the life of the garage door
opener will be greatly reduced.
a
b
h
c
d
e
f
g
Torsion
bar
2.5"
(6.4 cm)
3"
(7.6 cm)
Wall or
obstruction
Torsion bar
8.5"
(21.6cm)
Safety
reversing
sensor
Smart LED Light
Automatic
door lock
Door spring
Planning
• Doors up to 18 ft. (5.5 m) wide.
Review or inspect proposed installation
area. The door opener can be installed on
the left or right side of door. Select the side
that meets the requirements listed below.
a. Must have minimum of 2.5" (6.4 cm)
between the wall and the center of the
torsion bar.
b. Must have minimum of 3" (7.6 cm)
between the ceiling and the center of
torsion bar.
c. Must have minimum of 8.5" (21.6cm)
between the side wall (or obstruction)
and the end of torsion bar.
d. The torsion bar must extend at least
1.5" (3.81 cm) past the bearing.
This may vary depending on your
installation requirements.
e. An electric outlet is required within
6ft. (1.83 m) of the installation area.
If outlet does not exist, contact a
qualified electrician.
f. Depending upon building
construction, extension brackets or
wood blocks may be needed to install
safety reversing sensors and cable
tension monitor.
g. Alternate floor mounting of the
safety reversing sensors will require
hardware (not provided).
h. Check the seal on the bottom of the
door. Any gap between the floor and
the bottom of the door must not
exceed 1/4 inch (6 mm). Otherwise,
the safety reversal system may not
work properly.

4
Before You Connect with Your Smartphone
Preparation
Monitor and control your garage door from anywhere using the myQ app.
BEFORE YOU BEGIN:
You will need:
• Wi-Fi enabled smartphone, tablet or laptop
• Broadband Internet Connection
• Wi-Fi signal in the garage (2.4 Ghz, 802.11b/g/n required)
• Password for your home network (router's main account, not guest network)
TEST THE WI-FI SIGNAL STRENGTH
Make sure your mobile device is connected to your Wi-Fi network. Hold your mobile
device in the place where your garage door opener will be installed and check the Wi-Fi
signal strength.
For compatible router specifications and help, visit support.chamberlaingroup.com.
See page 13 to connect the garage door opener to a mobile device.
Check Signal Strength. If you see:
Wi-Fi signal is strong.
The garage door
opener will connect to
your Wi-Fi network.
Wi-Fi signal is weak.
The garage door opener may connect
to your Wi-Fi network. If not, try one
of the options below to improve the
Wi-Fi signal:
No Wi-Fi signal.
The garage door opener will not be
able to connect to your Wi-Fi network.
Try one of the options below to
improve the Wi-Fi signal:
• Move your router closer to the garage door opener to
minimize interference from walls and other objects
• Buy a Wi-Fi range extender

5
Preparation
Preparing Your Garage
Door
BEFORE YOU BEGIN:
• Disable locks.
• Remove any ropes connected to the
garage door.
Complete the following test to make sure
the garage door is balanced and is not
sticking or binding:
1. Lift the door halfway up. Release
the door. If balanced, it should stay
in place, supported entirely by its
springs.
2. Raise and lower the door to check for
binding or sticking.
3. A properly balanced door should NOT
open or fall rapidly.
If your door binds, sticks, or is out of
balance, call a trained door systems
technician.
To prevent damage to garage door and opener:
• ALWAYS disable locks BEFORE installing and operating the opener.
• ONLY operate garage door opener at 120V, 60Hz to avoid malfunction and
damage.
To prevent possible SERIOUS INJURY or DEATH:
• ALWAYS call a trained door systems technician if garage door binds, sticks, or is
out of balance. An unbalanced garage door may NOT reverse when required.
• NEVER try to loosen, move or adjust garage door, door springs, cables, pulleys,
brackets or their hardware, ALL of which are under EXTREME tension.
• Disable ALL locks and remove ALL ropes connected to garage door BEFORE
installing and operating garage door opener to avoid entanglement.
• This opener system is equipped with an unattended operation feature. The door
could move unexpectedly. NO ONE SHOULD CROSS THE PATH OF THE MOVING
DOOR.
Tools Needed
During assembly, installation and adjustment of the garage door opener, instructions will
call for hand tools as illustrated below.
Pliers
Wire Cutters
Claw Hammer
Screwdriver
Adjustable End Wrench
1/4", 5/16", and 3/8" Sockets
and Wrench with 6" Extension
Drill Tape Measure
Stepladder
Pencil
Needle Nose Pliers
5/32", 3/16", 5/16"
and 3/4" Drill Bits
Torque Meter
(not shown)
Level
Sectional Door
SPECIFICATIONS
Volts ............................................120 Vac - 60 Hz, ONLY
Current .....................................................1.5 AMP
LED Light Current (independently powered)........................0.2 AMPS

6
Carton Inventory
If anything is missing, carefully check the packing material.
Preparation
Remote Control
Visor Clip
Single Button Premium
Remote Control
Model 950ESTD (1)
Smart LED Light myQLED1
(Garage Door Opener Light)
with Hardware Bag
Automatic Garage Door Lock with
2-Conductor White and White/Black
Bell Wire with Connector
NOTE: Older model 24V door locks
are incompatible
2 Conductor Bell Wire
White and White/Red
Garage Door Opener
Mounting Bracket
Collar with
Set Screws
Safety Reversing Sensor Bracket (2)
The Protector System
(2) Safety Reversing Sensors
(1 Sending Sensor and
1 Receiving Sensor) with
2-Conductor White and
White/Black Bell Wire attached
Safety Labels
and Literature
Motion-Detecting
Control Panel
Battery
Screw #10-32 (2)
Screw 14-10x2" (2)
Handle
Rope
Screw 1/4"-20x1/2" (2)
Screw 6ABx1-1/4" (2)
Drywall Anchor (2)
Screw 6-32x1" (2)
Carriage Bolt 1/4"-20x1/2" (2)
Wing Nut 1/4"-20 (2)
SMART LED LIGHT:
Drywall Anchor (Screw-In) (2)
Screw #6x1" (2)
HARDWARE
INCLUDED ACCESSORIES

7
Identify Door Profile
To identify the door profile number, measure the full drum diameter
based on the images below.
NOTE: This step is important to ensure the
proper operation of the unit.
To view a video demonstration of how to
identify and set the door profile, scan the
QR code.
1
High Lift Door
• Door Profile 5 = Tapered drum with rails that raise to a higher
elevation
Standard Lift Sectional Door
• Door Profile 1 = Standard to Heavy Weight Door* with a 4" drum (Recommended).
• Door Profile 2 = Light Weight Door with a 4" drum.
• Door Profile 3 = Heavy Weight Door* with a 6" drum.
• Door Profile 4 = Light Weight Door with a 6" drum.
*NOTE: Drum sizes may vary by manufacturer.
For Standard Lift Sectional Doors:
•Drums less than or equal to 5", use 4" drum.
•Drums more than 5", use 6" drum.
If unsure about door weight, choose:
Door Profile 1 for a 4" drum.
Door Profile 3 for a 6" drum.
Vertical Lift Sectional Door
• Door Profile 5 = Tapered Drum with rails raising vertically above
the opening.
Adjustment
To prevent possible SERIOUS INJURY or DEATH, follow
instructions to select and set door profile for safe and proper
operation.
4-6 inch
diameter
8 inch
diameter
8 inch
diameter
4-6 inch
diameter
8 inch
diameter
8 inch
diameter
4-6 inch
diameter
8 inch
diameter
8 inch
diameter
1. To enter Set Door Profile mode, press and hold the black
button for one second. The UP and DOWN buttons turn a
solid color.
2. To set Door Profile, press the UP and DOWN buttons. The
Learn LED button blinks and beeps as you change the
setting.
3. The number of Learn LED button blinks indicates which
profile you have selected. There is no preset door profile
setting.
4. Press and release the Black button to set the Door Profile.
This process is now complete. Proceed to the Travel Learn
mode.
EXITING DOOR PROFILE NUMBER SETTING
If there is no selection within 4.5 minutes, the Door Profile
selection mode will be cancelled with a long beep.
Set Door Profile
2
To prevent possible SERIOUS INJURY or DEATH, after ANY
changes to the door profile, reprogram limits.

8
Program the Travel
3
Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY
INJURED or KILLED by a closing garage door.
• Incorrect adjustment of garage door travel limits will interfere with proper operation of safety reversal system.
• After ANY adjustments are made, the safety reversal system MUST be tested. Door MUST reverse on contact with
1-1/2" (3.8 cm) high object (or 2x4 laid flat) on floor.
Adjustment
Once both the up and down positions have been manually set, the Safety Reversing Sensors will reconnect and become
operational. Then, the opener will enter a force-sensing operation by automatically moving the door open and close. The
garage door opener will sound an audible and visual alert before automatically opening and closing the door. The garage
door opener will beep three times, confirming that the Automatic Force Setup completed successfully. Adjustment is
complete.
If you hear one long beep after the door attempts to move, then the Automatic Force Set Up has not completed
successfully. Please start over at step 1 of Program the Travel.
NOTE: While programming the travel, the UP and DOWN buttons can be used to move the door as needed. During the
Automatic Force Setup, the door will automatically open and close.
Automatic Force Set Up
4
1 Press and hold the
Adjustment Button until the
UP Button begins to flash
and/or a beep is heard. The
Safety Reversing Sensors
will be disconnected during
the Program the Travel
process.
5 Once the door is in the
desired DOWN position
press and release the
Adjustment Button. The
garage door opener lights
will flash twice. Program
the Travel is now complete.
If the garage door opener
lights flash 5 times, then
programming has timed out and the Travel Limits
have not been set. Please restart the Program the
Travel process.
2 Press and hold the UP Button until the door is in
the desired UP position.
4 Press and hold the DOWN Button until the door is in
the desired DOWN position.
3 Once the door is in the
desired UP position press
and release the Adjustment
Button. The garage door
opener lights will flash twice
and the DOWN Button will
begin to flash.

9
1 With the door fully open, place a 1-1/2 inch (3.8
cm) board (or a 2x4 laid flat) on the floor, centered
under the garage door.
Test the Safety Reversal System
2 Press the remote control push button to close
the door. The door MUST reverse when it makes
contact with the board.
If the door stops but does not reverse:
1. Repeat Program the Travel (see Adjustment Step 1);
2. Repeat the Safety Reversal test.
If the test continues to fail, call a trained door systems technician.
Without a properly installed safety reversal system, persons
(particularly small children) could be SERIOUSLY INJURED or
KILLED by a closing garage door.
• Safety reversal system MUST be tested every month.
• After ANY adjustments are made, the safety reversal system
MUST be tested. Door MUST reverse on contact with 1-1/2"
high (3.8 cm) high object (or 2x4 laid flat) on the floor.
5Test the Protector System®
1 Open the door. Place an obstruction in the path of
the door.
The garage door opener will not close from a remote control if
the LED in either safety reversing sensor is off (alerting you to the
fact that the sensor is misaligned or obstructed).
If the garage door opener closes the door when the safety
reversing sensor is obstructed (and the sensors are no more than
6 inches [15 cm] above the floor), call for a trained door systems
technician.
Without a properly installed safety reversing sensor, persons
(particularly small children) could be SERIOUSLY INJURED or
KILLED by a closing garage door.
2 Press the remote control push button to close the
door. The door will not move more than an inch
(2.5 cm).
6
Adjustment

10
7
1. With the door fully closed, check to ensure that the power lock
bolt is visible protruding through the track.
2. Press the button on the remote control to open the garage
door. The power door lock should retract before the door
begins to move.
3. Press the button on the remote control to close the garage
door. When the door reaches the fully closed position, the
power door lock should automatically activate to secure the
door.
NOTE: The power door lock can be manually released by
sliding the manual release handle to the open position.
However, if the power door lock does not function, contact
Chamberlain for a replacement.
8
OPEN THE DOOR MANUALLY:
1. Close the garage door. Slide the manual release handle
on power door lock to open before proceeding.
2. Pull down on the emergency release handle until you
hear a click.
3. Lift the door manually.
RECONNECT THE DOOR TO THE GARAGE DOOR
OPENER:
1. Pull down on the emergency release handle until you hear
a click. The door will reconnect on the next UP or DOWN
operation.
To prevent possible SERIOUS INJURY or DEATH from a falling
garage door:
• If possible, use emergency release handle to disengage door
ONLY when garage door is CLOSED. Weak or broken springs
or unbalanced door could result in an open door falling
rapidly and/or unexpectedly.
• NEVER use emergency release handle unless garage
doorway is clear of persons and obstructions.
Emergency
Release Handle
Adjustment
Power Door Lock
Manual Release
Lock Bolt
“Locked”
Power Door Lock
Manual Release
Lock Bolt
"Locked"
Test the Power Door Lock
Test the Emergency Release