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  9. Chauvet Professional NET-XII User manual

Chauvet Professional NET-XII User manual

Quick Start Guide
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QUICK START GUIDE
Net-X II QSG Rev. 1
About This Guide
The Net-X II Quick Start Guide (QSG) contains instructions on routing DMX data from various specific lighting desks and
control systems through this product to DMX lighting fixtures.
Disclaimer
The information and specifications contained in this QSG are subject to change without notice.
Contact
Outside the U.S., U.K., Ireland, Benelux, France, Germany, or Mexico, contact your distributor to request support or
return a product. Refer to Contact Us at the end of this QSG for contact information.
To Begin
1. Open the Net-X II box by carefully cutting the tape. Take special care not to cut too deeply, or the housing of the
Net-X II may be damaged.
2. Unpack the Net-X II and make sure all parts have been received in good condition. If the box or contents appear
damaged, notify the carrier immediately, not Chauvet.
3. Connect the included Seetronic Powerkon power cord from the product into mains power (100-120 V AC, 50/60
Hz). After a few seconds the product should display the home screen.
4. When the home screen is displayed, connect an ethernet cable from the lighting desk/control system to a
Seetronic Etherkon through port on the Net-X II.
5. Confirm the following:
• The A-B ethernet status indicator shows an active connection.
• The LINK LED indicator is active (indicates the product is connected to the control system via a UDP/IP
connection).
• The ACT LED indicator is active (indicates the product is receiving ethernet data packets from 1 or more
products on the network).
• The display port signal indicators display a check mark (indicates the lighting desk/control system is already
sending DMX packets on the default port/universe settings) or an X symbol (indicating either that the Net-X II
is not yet receiving data or that the lighting desk/control system is not actively sending lighting cues).
Specific Lighting Desk Setup
Chamsys/MagicQ Setup with Net-X II
To enable output from the Chamsys/MagicQ platform to the Net-X II:
1. If used previously, perform a factory reset on the Net-X II.
2. Connect the Net-X II to the PC or lighting desk via an ethernet cable.
3. On the Net-X II, navigate to 9. User Preset and select either 1. Art-net 8-port DMX or 2. sACN to 8-port DMX.
The product will receive the selected signal protocol and convert it to DMX.
4. On the Chamsys MagicQ software GUI or on a Chamsys lighting desk, press the <SETUP> key.
5. In the top toolbar, press <VIEW SETTINGS>.
6. In the secondary top toolbar of the next screen, press <Network>.
7. Configure the following parameters in this window:
•IP address: Set the first value to 2so it matches the default IP range of the Net-X II.
•Subnet mask: Set to 255.0.0.0 (this can be changed later, if needed).
This connection may be direct or via an ethernet switch or router.
• The ACT and LINK LED indicators next to the Seetronic Etherkon through port should be active.
• The ACT LED indicator may be solid or flashing slowly. This is normal. When successfully configured, this
indicator will flash rapidly.
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•sACN transmit priority: Set to 100. If another lighting desk/control system on this network will control the
Net-X II on sACN, configure this setting separately.
8. In the secondary top toolbar, press <Hardware>.
9. Configure the Reduced rate output setting to one of the following options:
•Continuous: ensures solid control. Will cause more traffic on the network.
•Changes only: reduces network traffic to 1 packet per second. If this option is selected, the Net-X II 6. On
Source Loss setting must be set to 1. Hold output to prevent errors. Indication on the front panel of the Net-
X II may still be inaccurate, but the lighting control will not be affected.
•Reduced rate: similar to Changes only, reduces network traffic. Indication on the front panel of the Net-X II
may be inaccurate, but lighting control will be normal.
10. In the top toolbar, press <VIEW DMX I/O>.
11. Refer to the appropriate Uni line of this chart to determine to which line/universe all connected products are
patched. The Status should show as Enabled.
12. Select the output protocol by configuring the Out Type setting. The Net-X II is capable of processing either Art-
Net™ or sACN.
13. With the DMX I/O window configured, an Uni may be set to Test mode. This will send data to the Net-X II.
Before proceeding, do the following:
• Confirm that the lighting fixtures are receiving the signal.
• Turn the Test mode off.
14. In the top toolbar, press <NET MANAGER> and then press <VIEW ART-NET>.
If the Status shows En Cflct, multiple Unis may be set to the same universe on the network. The In Type may
need to be disabled to correct this error.
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Net-X II QSG Rev. 1
15. This screen displays the products on the connected ethernet network. Parameters shown should include:
• IP address
•Name
• Start universe
• Number of ports
• ESTA manufacturer start code
• Long name
• Universe address of each port (may show as a hex value, depending on the software version. Enter a decimal
value [from 0-255] and it will automatically convert to hexadecimal.)
16. If RDM products are connected to the DMX output ports of the Net-X II, press <View RDM> in the top toolbar to
view them. Alternatively, continue to patch lighting products and use as normal.
Obsidian/Onyx Setup with Net-X II
To enable output from the Obsidian/Onyx platform to the Net-X II:
1. If used previously, perform a factory reset on the Net-X II.
2. Connect the Net-X II to the PC or lighting desk via an ethernet cable.
3. On the Net-X II, navigate to 9. User Preset and select either 1. Art-net 8-port DMX or 2. sACN to 8-port DMX.
The product will receive the selected signal protocol and convert it to DMX.
4. In the Onyx software/lighting desk, select ONYX/Menu and then select Menu.
The Chamsys MagicQ should also populate in this window. The lighting desk will identify itself on the network.
This is normal.
To enable RDM functionality on the Net-X II, the 4. Operating Mode setting must be set to 1. 8 Port. RDM is
disabled when 2. 2 + 8 Port is selected.
• The ACT and LINK LED indicators next to the Seetronic Etherkon through port should be active.
• The ACT LED indicator may be solid or flashing slowly. This is normal. When successfully configured, this
indicator will flash rapidly.
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5. In the left-side toolbar of this window, select EtherDMX.
6. Set the Global Output setting (EtherDMX Output On/Off) to ON.
7. In the Network Interfaces section, locate the appropriate output port. When applicable, this name will
correspond with the network adapter of the PC being used.
8. In the adapter section of Network Interfaces, press the <Art-Net> and/or <sACN> buttons, changing them from
black to red.
9. Set the Art-Net/sACN rules for the adapter to Out.
10. Set the Output Unicast Range Filter and the Broadcast Universe Range to at least 1-8. This is to match the
Net-X II. Adjust accordingly if multiple nodes are connected to the network adapter.
11. For sACN, set the Priority to a suitable value. If this is the only lighting desk/control system on the network,
setting this value to 100 will generally work.
12. Select IP Settings.
13. In the pop-up window, set the first value of the IP address to 2so it matches the default IP range of the Net-X II,
and set the Subnet to 255.0.0.0. Pressing <EtherDMX> in this menu will automatically assign suitable values.
14. At this point, the name of the adapter may also be edited for easier later identification.
15. Scroll to the bottom of the EtherDMX screen and press <APPLY>.
16. <Devices> should now be available at the bottom of this window, next to <Settings>. Press <Devices> to see
the details.
If it was not already doing so, the ACT LED indicator should be flashing rapidly after this step. If not,
repeat the previous steps to ensure they were completed successfully.
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17. In this window each port of the Net-X II will be shown as a separate device. The universe can be changed for
each by selecting the icon of the desired port.
18. From the left-side toolbar, select Settings, then select Interfaces at the bottom.
19. In this window, check the network interface to ensure the Art-Net™ logo is displayed to the right of the icon. The
network adapter settings can also be modified from here.
20. Select <Back> at the top left of the window to return to the main menu.
21. If no fixtures have been patched at this time, the menu of the Net-X II should be showing no active ports.
Patching Products in Obsidian/Onyx
The following is an example showing the patching process for a generic fixture as a proof of concept. Following these
steps will ensure a proper connection between the node and the lighting desk/control system.
1. At the top of the main menu of the lighting desk/control system, press <Patch>.
2. Select Choose Type at the bottom left side of the screen. This will bring up the fixture type menu.
3. Select Generic Colors RGB Pixel.
4. Under Fixture Settings, select 150. This will send 150 RGB pixels to the Net-X II.
5. Select Use Fixture Type. The window will close with 150 RGB pixels loaded into the command line.
In this window, pressing <Webpage> will enter the IP address of the Net-X II into the default browser of the
PC in order to access the webserver of the product.
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6. In the Patch window line for fixture ID 1, click the Universe cell. Ignore the window which will pop up (which
gives the option to replace or add address). Instead type 1and press <Enter> on the keyboard.
7. In the same line of the Patch window, click the Address cell. Ignore the window which pops up again, and type 1
and press <Enter> on the keyboard.
8. Data should now be passing directly to the ports of the Net-X II. The display port signal indicators should now
display a check mark instead of an X symbol.
9. Further fixtures may be patched from this point, or this window may be closed by pressing <Close> on the
bottom right side.
10. If or when data is being sent out by Onyx can be confirmed by checking for the green network icon in the
Network Interfaces portion of the Network menu.
MADRIX Setup with Net-X II
To enable output from the MADRIX platform to the Net-X II:
1. If used previously, perform a factory reset on the Net-X II.
2. Connect the Net-X II to the PC or lighting desk via an ethernet cable.
3. On the Net-X II, navigate to 9. User Preset and select either 1. Art-net 8-port DMX or 2. sACN to 8-port DMX.
The product will receive the selected signal protocol and convert it to DMX.
4. If using Art-Net™, skip to step 5. If using sACN, do the following:
a. From the MADRIX menu, open Options.
b. At the top, switch to the Devices Network tab.
c. Press the box to the left of Enable ACN E1.31 to turn on the ESTA Streaming ACN function. The drop-down
menu will become active.
d. Open the drop-down menu and select the network adapter which is connected to the Net-X II.
e. Select the desired number of universes. A single Net-X II can use up to 8 universes. The default setting in
MADRIX is 10.
f. Press Apply or Okay, then close this Options window.
g. In the top menu, select Preferences and open Device Manager.
Because Onyx is sending data packets over the network to ensure the node is in the ready state, the Net-X II
is able to identify the lighting desk/control system sending Art-Net™ to the port (even if no functions of the
fixtures are being triggered). The lighting desk/control system will be sending the 0% value, or the static value
for moving lights (a home position of 128 or 50%).
• The ACT and LINK LED indicators next to the Seetronic Etherkon through port should be active.
• The ACT LED indicator may be solid or flashing slowly. This is normal. When successfully configured, this
indicator will flash rapidly.
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h. Select the DMX Devices tab. The number of sACN universes which were just activated will be visible.
i. The address of each universe can be changed here. Ensure that they match the universe addresses of the
DMX outputs of the Net-X II. The default sACN universes of the Net-X II 2. sACN to 8-port DMX mode range
from 1 to 8.
j. Selecting a universe and pressing the light-bulb button at the bottom of this window will set all 512 DMX
values of that universe to 255 (full). This can assist in determining which lighting fixtures are on which
universe, and can be especially useful for pixel mapping.
5. If using sACN, skip to step 6. If using Art-Net™, do the following:
a. From the MADRIX top menu, select Preferences and open Device Manager.
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b. Select the Art-Net tab.
c. On the bottom left, select the magnifying glass and search for the Net-X II ports (8). When the ports are set to
the Art-Net™ protocol on the Net-X II, they will automatically populate on this tab.
d. Select the DMX Devices tab. The Net-X II ports discovered earlier will be visible here, with their states set to
Off.
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Net-X II QSG Rev. 1
e. Select each universe, then click the Enable check box on the right under Device > Settings to enable the
outputs to the Net-X II.
f. Selecting a universe and pressing the light-bulb button at the bottom of this window will set all 512 DMX
values of that universe to 255 (full). This can assist in determining which lighting fixtures are on which
universe, and can be especially useful for pixel mapping.
6. The next step is patching the lighting fixtures or pixels. Close the Device Manager window, then select
Preferences in the MADRIX top menu and open Patch Editor.
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7. In this window, scroll pages with the left/right arrows to select a universe. In the mapping window, fixtures can be
re-patched and arranged as needed.
8. Use the panel on the right side to help set the mapping. The Patch Editor window can be closed once finished.
MADRIX refers to each grouping of RGB (3 channels) as a “voxel”.
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Net-X II QSG Rev. 1
9. An easy way to test the output to/through the Net-X II is by setting both the left and right MADRIX outputs to SCE
Color, then setting R, G, and Bto full. Proper patching and mapping can be tested by controlling each color.
Resolume Arena Setup with Net-X II
To enable output from the Resolume Arena platform to the Net-X II:
1. If used previously, perform a factory reset on the Net-X II.
2. Connect the Net-X II to the PC or lighting desk via an ethernet cable.
3. On the Net-X II, navigate to 9. User Preset and select either 1. Art-net 8-port DMX or 2. sACN to 8-port DMX.
The product will receive the selected signal protocol and convert it to DMX.
4. In the Resolume Arena menu, navigate to Arena and select Preferences.
5. In the left toolbar, select the DMX tab.
6. In the Network Adapter drop-down menu, ensure that the correct network adapter has populated and is
selected.
7. Close the Preferences window, select Output, and open Advanced.
8. Press <+> (the add button) to add an Art-Net™ output line.
9. Select DMX Lumiverse. A new Art-Net™ line will be added, with a single fixture.
• The ACT and LINK LED indicators next to the Seetronic Etherkon through port should be active.
• The ACT LED indicator may be solid or flashing slowly. This is normal. When successfully configured, this
indicator will flash rapidly.
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10. Click the Lumiverse in the left side of the window, then open the drop-down menu for TargetIP and select from
the following options:
•No Output: disables the output. Is selected by default for a new DMX Lumiverse.
•Broadcast: sends the Lumiverse to all Art-Net™ nodes on the network, regardless of the target IP address
setting. This option is unrelated to the subnet/universe setting.
•IP Address: permits the manual input of a target IP address to which the Lumiverse will be exclusively sent.
This uses the Art-Net™ Unicast transmission method.
•_._._._ (NET-X II): available if the Net-X II is connected and communicating properly, and will be displayed as
the IP address of the Net-X II with the name of the product in parentheses. This is the easiest option to select.
With the _._._._ (NET-X II) option selected in the TargetIP drop-down menu, the name will be added underneath
the Lumiverse on the left side of the window.
11. At this point a custom Fixture profile may need to be created. Select the gear icon on the right side of the window
(by the fixture addressing) to access the Fixture editor window.
12. Existing fixtures may be modified and new fixtures may be added in this window. They can be renamed in order
to help identify them in the Advanced Output window.
13. Add new fixtures as needed by pressing <+> (the add button). Profiles can be modified after the fixtures are
added.
At the time of the release of this guide, Resolume Arena supports 3-, 4-, and 5-channel color mixing.
For moving-head fixtures, there are 2 ways of connecting Resolume Arena to them via the Net-X II:
• Set the pan, tilt, master dimmer, and master shutter/strobe functions to New parameters as static values.
The dimmer and shutter/strobe functions could be set to full or open and the pan/tilt functions could be set
to 128 (simulating 90° tilt and centered panning). With these settings, only the LED control needs to be
programmed in Resolume Arena.
• Forgo patching the pan, tilt, dimmer, and shutter/strobe channels in Resolume Arena completely. This way
those functions can be controlled separately by another lighting desk or control system. To enable dual
control like this on the Net-X II, do the following.
a. Navigate to 7. Set DMX Port.
b. Select the desired DMX port.
c. Navigate to 3. DMX Mode.
d. Select LTP (Latest Takes Priority) or HTP (Highest Takes Priority).
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14. Find the Fixture profile selection and addressing options on the right side of the Advanced Output window, and
select the desired Fixture and Start Channel.
15. In the input selection window, choose locations to match the desired output configuration by dragging directly
with the mouse or by adjusting the parameters on the right side of the window after selecting each fixture.
16. At this point the output and content can be mapped as normal in Resolume.
GrandMA2 Setup with Net-X II
To enable output from the GrandMA2 platform on a Windows PC to the Net-X II:
1. If used previously, perform a factory reset on the Net-X II.
2. Connect the Net-X II to the PC or lighting desk via an ethernet cable.
3. On the Net-X II, navigate to 9. User Preset and select either 1. Art-net 8-port DMX or 2. sACN to 8-port DMX.
The product will receive the selected signal protocol and convert it to DMX.
4. In the GrandMA2 software, go to Setup and select MA Network Control.
5. In the Station IP: field, select the IP address of the network adapter connecting the PC to the Net-X II.
If the network adapter has an IP address with a first value of 2(2.0.0.57 for example), skip to step 6. If not, do the
following:
a. Open the Run window by pressing the Windows Key + <R> on the keyboard, or by pressing the Windows
Key, typing run, and pressing <Enter>.
• The ACT and LINK LED indicators next to the Seetronic Etherkon through port should be active.
• The ACT LED indicator may be solid or flashing slowly. This is normal. When successfully configured, this
indicator will flash rapidly.
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b. Type ncpa.cpl into the Open: field and click OK or press <Enter>. The Network Connections window will
open.
c. Find the adapter being used in this window. To determine which adapter it is, unplug the cable and plug it
back in, watching for which adapter changes status. If using a dedicated adapter (such as a USB to ethernet
adapter), it may be helpful to rename it to “Lighting”. To do so, right click on it and select Rename.
d. Right click the adapter icon and select Properties.
e. In the Properties window, click Internet Protocol Version 4 (TCP/IPv4) to highlight it.
f. Click the <Properties> button.
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g. At the top of this window, click the bubble next to Obtain an IP address automatically, and then click the
bubble next to Use the following IP address:. This resets the IP address and clears any previous values.
h. In the IP address: field, set the first value to 2, and set the rest of the values to anything from 1–255 (as long
as the IP address set is not the same address as any other device on the network, including the Net-X II).
i. Press the <Tab> key on the keyboard. When done correctly, the insertion point will move to the Subnet
mask: field and the values 255.0.0.0 will automatically be entered. If not, enter the values manually.
j. Click OK and exit out of the Network Connections windows.
6. Change the Station IP: field to match the IP address of the network adapter.
7. Press Create Session. A MA-Net Control session will begin and data will begin to output from the selected
network adapter.
8. Close the MA Network Control window.
9. Go to Setup and select Network Protocols. If the network adapter is active, this button will be outlined in green.
If not, it may be outlined in yellow, amber, or red.
10. If using sACN, skip to step 11. If using Art-Net™, do the following:
a. Switch to the Art-Net tab of the Network Protocols window.
b. If there are no lines populated in this screen, create a line by pressing Add on the bottom left side of the
window.
c. Toggle Requested to Yes by either clicking it and pressing the <Enter> key, or by right clicking it.
d. Set the Mode to one of the following:
•OutputBroadcast: adds the highest bandwidth to the network.
•OutputUnicast: adds the lowest bandwidth to the network by allowing a specific destination IP address
to be set manually (see step e).
If the Windows Network Connections settings were just changed and they do not automatically populate in the
Station IP: field, the GrandMA2 software may need to be restarted.
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•Output Auto: adds the lowest bandwidth to the network by performing an Art-Poll request and sending
data only to the Art-Net™ nodes on the network which respond. Depending on the GrandMA2 software
version, the software will Broadcast Art-Net™ if either more than 5 or 10 Art-Net™ devices are detected,
or if no devices are detected. This may occur if the software sees each port of the Net-X II as a separate
device. This can be changed in the command line by using the “MaxUnicast” property.
•Input: use only when a second lighting desk/control system is being used. This guide will not cover the
use of this mode.
e. If using any Mode other than OutputUnicast, skip to step f. If using OutputUnicast mode, enter the IP
address of the Net-X II in the Destination IP field.
f. Set the Local Start field and Universe field to correspond to how the fixtures need to be patched. For
example:
• If fixtures are patched to universe 1 and connected to the first port of the Net-X II, set the Local Start to
1and the Universe to 0.
• If the local patch has fixtures on universe 3 that need to be sent to Art-Net™ universe 13, set the Local
Start to 3, and the Universe to 13.
g. Set the Amount field to the quantity of universes which need to be sent. The GrandMA2 software will output
that amount of universes, beginning with the universe set in the Universe field. For example:
• If the Universe is set to 0and the Amount is set to 8, the GrandMA2 software will output universes 0
through 7.
• If the Universe is set to 10 and the Amount is set to 4, the GrandMA2 software will output universes 10
through 13.
h. Set the Network field to 1, if it is not already set to that by default.
i. Set the Subnet field to 0, if it is not already set to that by default.
j. Set the Delay (ms) field to 0, as there is no need to use this function with the Net-X II.
k. Set the 3 toggle buttons on the right side of this window as follows:
•Network DMX if Alone: toggle to active. This button allows the sending and receiving of Art-Net™ when
this GrandMA2 lighting desk/station is the only MA device on the network. If this console/lighting desk is
the Master of the session, this button will be green to indicate that this console is sending and receiving
the Art-Net™ signal. If this is a connected console, this button will be red to indicate that this console is
not physically sending or receiving the Art-Net™ signal.
•Art-Net Output Active: toggle to active, which enables this console to send the Art-Net™ signal. The
Mode must be set to OutputBroadcast, OutputUnicast, or Output Auto.
•Art-Net Input Active: toggle to inactive.
11. If using Art-Net™, skip to the next section: Special Note about GrandMA2 Signal Transmission. If using sACN, do
the following:
a. Switch to the sACN tab of the Network Protocols window.
b. If there are no lines populated in this screen, create a line by pressing Add on the bottom left side of the
window.
The address entered in the Destination IP field MUST be the same as the IP address displayed on the
home screen of the Net-X II. If the IP address entered is invalid, bidirectional communication will fail
and the GrandMA2 software will NOT output data in this mode.
Take note that Art-Net™ starts at universe 0, and sACN starts at universe 1. This can be confusing when
referencing these addresses between the lighting desk/control system and the Net-X II, especially when
switching between these 2 protocols.
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c. Toggle Requested to Yes by either clicking it and pressing the <Enter> key, or by right clicking it.
d. Set the Mode to one of the following:
•OutputMulticast: adds efficient bandwidth to the network, using compatible network interface switches,
routers, etc. to route the data to IP addresses subscribed to the sending universe.
•OutputUnicast: adds the lowest bandwidth to the network by allowing a specific destination IP address
to be set manually (see step e).
•InputMulticast: use only when a second lighting desk/control system is being used. This guide will not
cover the use of this mode.
•InputUnicast: use only when a second lighting desk/control system is being used. This guide will not
cover the use of this mode.
e. If using OutputBroadcast mode, skip to step f. If using OutputUnicast mode, enter the IP address of the
Net-X II in the Destination IP field.
f. Set the Local Start field and sACN Universe field to correspond to how the fixtures need to be patched. For
example:
• If fixtures are patched to universe 1 and connected to the first port of the Net-X II, set the Local Start to
1and the sACN Universe to 1.
• If the local patch has fixtures on universe 3 that need to be sent to sACN universe 13, set the Local Start
to 3, and the sACN Universe to 13.
g. Set the Amount field to the quantity of universes which need to be sent. The GrandMA2 software will output
that amount of universes, beginning with the universe set in the Universe field. For example:
•IftheUniverse is set to 1and the Amount is set to 8, the GrandMA2 software will output universes 1
through 8.
• If the Universe is set to 10 and the Amount is set to 4, the GrandMA2 software will output universes 10
through 13.
h. Set the Priority field to the default value of 100 if this is the only lighting desk/control system on the network.
If there are multiple lighting desks/consoles on the network, set this value as needed from 1–200. The Net-
X II supports per-universe priority, but not per-channel priority.
i. Set the Protocol field to Final, which is the version of sACN supported by the Net-X II.
j. Set the TTL field to at least 2, if not the default value of 8. This function (Time to Live) limits the number of
network devices the signal may pass through. Each setup may be different, requiring a different value set to
this function, especially if multiple lighting fixtures are between the lighting desk/control system and the Net-
XII.
k. Set the Delay (ms) field to 0, as there is no need to use this function with the Net-X II.
l. Set the 3 toggle buttons on the right side of this window as follows:
•Network DMX if Alone: toggle to active. This button allows the sending and receiving of sACN when this
GrandMA2 lighting desk/station is the only MA device on the network. If this console/lighting desk is the
Master of the session, this button will be green to indicate that this console is sending and receiving the
sACN signal. If this is a connected console, this button will be red to indicate that this console is not
physically sending or receiving the sACN signal.
•sACN Output Active: toggle to active, which enables this console to send the sACN signal. The Mode
must be set to OutputMulticast or OutputUnicast.
•sACN Input Active: toggle to inactive.
The address entered in the Destination IP field MUST be the same as the IP address displayed on the
home screen of the Net-X II. If the IP address entered is invalid, bidirectional communication will fail
and the GrandMA2 software will NOT output data in this mode.
Take note that sACN starts at universe 1, and Art-Net™ starts at universe 0. This can be confusing when
referencing these addresses between the lighting desk/control system and the Net-X II, especially when
switching between these 2 protocols.
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Special Note about GrandMA2 Signal Transmission
The majority of lighting desks and control systems regularly send data packets to the Art-Net™ or sACN network nodes,
regardless of whether or not any part of the control signal has changed. Doing so keeps the network nodes active and
ready to receive lighting cues at all times.
The GrandMA2 lighting desk/control system does not operate this way. Data packets are only sent to the network nodes
when a change is made, so without any active cues no data packets will be sent. If this is not properly understood when
configuring and operating the Net-X II, it can lead to some confusing results.
To ensure proper workflow using the Net-X II with the GrandMA2 lighting desk/control system, note the following:
• Errors can be mitigated by configuring the Net-X II 6. On Source Loss setting to 1. Hold output. This will maintain
the last instruction received even when the Net-X II can no longer detect a signal from the lighting desk/control
system.
• The home screen of the Net-X II may accurately indicate that no data is being received from the lighting desk with
an X mark. This is normal and does not mean there is an error. The home screen will reflect this by changing the
X mark to a check mark when the lighting desk sends a cue.
• The Act. LED indicators to the left of each ethernet port indicate when there is an active connection with another
device on the network, and that the Net-X II has not lost connection.
• The Act. LED indicator to the left of the display indicates when Art-Net™ or sACN is being received, and should
correspond to the LED indicators at the DMX output ports. This will reflect the master DMX output activity.
QUICK START GUIDE
19 Net-X II QSG Rev. 1
Contact Us
Visit the applicable website above to verify our contact information and instructions to request support. Outside the
U.S., U.K., Ireland, Mexico, France, Germany, or Benelux, contact the dealer of record.
General Information Technical Support
Chauvet World Headquarters
Address: 5200 NW 108th Ave. Voice: (844) 393-7575
Sunrise, FL 33351 Fax: (954) 756-8015
Voice: (954) 577-4455 Email: chauvetcs@chauvetlighting.com
Fax: (954) 929-5560
Toll Free: (800) 762-1084 Website: www.chauvetprofessional.com
Chauvet Europe Ltd.
Address: Unit 1C Email: [email protected]
Brookhill Road Industrial Estate
Pinxton, Nottingham, UK Website: www.chauvetprofessional.eu
NG16 6NT
Voice: +44 (0) 1773 511115
Fax: +44 (0) 1773 511110
Chauvet Europe BVBA
Address: Stokstraat 18 Email: BNLtec[email protected]
9770 Kruishoutem
Belgium Website: www.chauvetprofessional.eu
Voice: +32 9 388 93 97
Chauvet France
Address: 3, Rue Ampère
91380 Chilly-Mazarin
Email: [email protected]
France Website: www.chauvetprofessional.eu
Voice: +33 1 78 85 33 59
Chauvet Germany
Address: Bruno-Bürgel-Str. 11
28759 Bremen
Email: DEtech@chauvetlighting.de
Germany Website: www.chauvetprofessional.eu
Voice: +49 421 62 60 20
Chauvet Mexico
Address: Av. de las Partidas 34 - 3B
(Entrance by Calle 2)
Email: [email protected]
Zona Industrial Lerma Website: www.chauvetprofessional.mx
Lerma, Edo. de México, CP 52000
Voice: +52 (728) 690-2010

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