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OUR WATCH CARE PROGRAMME
Your watch is constructed from the finest
components and materials available including
one of Switzerland’s finest mechanical
movements. As with all watches of this quality,
with the right care and attention, your new
Christopher Ward watch has the potential to
become an heirloom piece giving further joy
to future generations. It’s for this reason we
have created our industry leading approach
to after-sales care, starting with our famous
60|60 Guarantee which remains the most
comprehensive guarantee in the world of
watchmaking.
Christopher Ward’s 60|60 Guarantee is designed to deliver you complete peace
of mind and the best support possible throughout the lifetime of your ownership.
The guarantee has two key elements and sits alongside our Servicing and
Repairs Programme:
60|60 GUARANTEE
1. 60 DAY FREE RETURNS
Our success depends on you being completely happy with your new Christopher Ward
watch. You have up to 60 days to return your watch, absolutely free of charge, and
receive a replacement or full refund by return – so long as it has not been worn and
is returned in box-perfect condition.
2. 60 MONTH MOVEMENT GUARANTEE
Your watch, at its heart, has a top quality precision engineered Swiss movement –
so it’s very unlikely to give you problems with the minimum amount of care and
attention, including a regular service. We recommend you return your watch to us
every 3/4 years for a service, so our expert technicians can keep your fine timepiece
in the peak of condition.
SERVICING & REPAIRS…THE CHRISTOPHER WARD WAY…
Our innovative approach to servicing and repairing your Christopher Ward watch
means that having your watch serviced or repaired doesn’t mean months of waiting
followed by an exorbitant bill – which is pretty much the experience guaranteed by
every other luxury watch brand. We have developed an easy, quick and affordable
expert service and repairs programme that doesn’t cost the earth and has your
watch back where it belongs – on your wrist – in double-quick time.
OUR WATCH CARE PROGRAMME
Visit our website for more details about
our 60|60 Guarantee and Service and
Repair Programme.