Chrysler Pacifica Hybrid 2020 User manual

Printed in the U.S.A.
20_RU_H_SU_EN_USC PACIFICA HYBRID FIRST EDITION SUPPLEMENT
Pacifica Hybrid
SUPPLEMENT

©2019 FCA US LLC. All Rights Reserved. Tous droits réservés. Chrysler is a registered trademark of FCA US LLC or
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INSTALLATION OF RADIO TRANSMITTING
EQUIPMENT
Special design considerations are incorporated into this
vehicle’s electronic system to provide immunity to radio
frequency signals. Mobile two-way radios and telephone
equipment must be installed properly by trained person-
nel. The following must be observed during installation.
The positive power connection should be made
directly to the baery and fused as close to the baery as
possible. The negative power connection should be made
to body sheet metal adjacent to the negative baery
connection. This connection should not be fused.
Antennas for two-way radios should be mounted on
the roof or the rear area of the vehicle. Care should be
used in mounting antennas with magnet bases. Magnets
may aect the accuracy or operation of the compass on
vehicles so equipped.
The antenna cable should be as short as practical and
routed away from the vehicle wiring when possible. Use
only fully shielded coaxial cable.
Carefully match the antenna and cable to the radio to
ensure a low Standing Wave Ratio (SWR).
Mobile radio equipment with output power greater than
normal may require special precautions.
All installations should be checked for possible
interference between the communications equipment
and the vehicle’s electronic systems.
Operating, servicing and maintaining a
passenger vehicle or o-highway motor
vehicle can expose you to chemicals inclu-
ding engine exhaust, carbon monoxide,
phthalates, and lead, which are known to
the State of California to cause cancer and
birth defects or other reproductive harm.
To minimize exposure, avoid breathing
exhaust, do not idle the engine except as ne-
cessary, service your vehicle in a well-ven-
tilated area and wear gloves or wash
your hands frequently when servicing
your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
WARNING:
VEHICLES SOLD IN CANADA
With respect to any vehicles sold in Canada, the name
FCA US LLC shall be deemed to be deleted and the
name FCA Canada Inc. used in substitution therefore.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of
accidents.
Your driving ability can be seriously impaired with
blood alcohol levels far below the legal minimum. If
you are drinking, don’t drive. Ride with a designated
non-drinking driver, call a cab, a friend, or use public
transportation.
This manual illustrates and describes the operation
of features and equipment that are either standard or
optional on this vehicle. This manual may also include
a description of features and equipment that are no
longer available or were not ordered on this vehicle.
Please disregard any features and equipment described
in this manual that are not on this vehicle.
FCA US LLC reserves the right to make changes in
design and specications, and/or make additions to
or improvements to its products without imposing
any obligation upon itself to install them on products
previously manufactured.
Driving after drinking can lead to an accident.
Your perceptions are less sharp, your reexes are
slower, and your judgment is impaired when you
have been drinking. Never drink and then drive.
WARNING!
Copyright © 2019 FCA US LLC

1
INTRODUCTION
INTRODUCTION .......................................3
GETTING TO KNOW YOUR VEHICLE
HIGH VOLTAGE BATTERY .........................4
HIGH VOLTAGE CHARGING OPERATION ......6
SAE J1772 Charging Inlet.................6
AC Level 1 Charging (120V,
15 Amp)..........................................6
AC Level 2 Charging (240V,
30 Amp Or 32 Amp) .......................14
Charging Times ..............................14
Vehicle Charge Indicators ................ 15
Hybrid Electric Pages...................... 16
IGNITION SWITCH..................................18
REMOTE STARTING SYSTEM — IF
EQUIPPED .............................................21
How To Use Remote Start ...............21
To Enter Remote Start Mode............ 21
To Exit Remote Start Mode Without
Driving The Vehicle......................... 22
SEATS .................................................22
Manual Adjustment (Rear Seats)...... 22
HOOD ...................................................26
Opening......................................... 26
Closing .......................................... 27
GETTING TO KNOW YOUR INSTRUMENT
PANEL
INSTRUMENT CLUSTER.......................... 28
Instrument Cluster Descriptions .......29
INSTRUMENT CLUSTER DISPLAY ............ 29
Instrument Cluster Display Location
And Controls ..................................30
Oil Life Reset .................................30
Fuel And Oil Refresh Mode ..............31
KeySense Cluster Messages — If
Equipped .......................................32
Instrument Cluster Display Menu
Items.............................................32
Battery Saver On/Battery Saver Mode
Message — Electrical Load Reduction
Actions — If Equipped ....................37
WARNING LIGHTS AND MESSAGES ......... 38
Red Warning Lights.........................38
Yellow Warning Lights .....................42
Yellow Indicator Lights ....................46
Green Indicator Lights.....................46
White Indicator Lights .....................47
Blue Indicator Lights.......................47
ONBOARD DIAGNOSTIC SYSTEM —
OBD II................................................... 48
Onboard Diagnostic System (OBD II)
Cybersecurity..................................48
EMISSIONS INSPECTION AND
MAINTENANCE PROGRAMS.................... 48
SAFETY
SAFETY FEATURES ................................ 50
Regenerative Braking System
(RBS) ........................................... 50
Audible Pedestrian Warning
System ........................................ 50
OCCUPANT RESTRAINT SYSTEMS ......... 50
Seat Belt Systems ......................... 50
Supplemental Restraint Systems
(SRS) ........................................... 52
Child Restraints ............................. 52
STARTING AND OPERATING
STARTING THE VEHICLE ........................ 59
Normal Starting ............................ 59
Cold Weather Operation .................. 63
After Starting................................. 63
To Turn Off The Vehicle Using
ENGINE START/STOP Button ......... 63
AUTOMATIC TRANSMISSION ................. 64
Ignition Park Interlock .................... 65
Brake/Transmission Shift Interlock
System ......................................... 65
Hybrid Transmission....................... 65
Gear Ranges .................................. 66
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REFUELING THE VEHICLE........................70
TRAILER TOWING...................................72
IN CASE OF EMERGENCY
BULB REPLACEMENT..............................73
Replacement Bulbs ........................73
FUSES ..................................................75
General Information ........................75
Underhood Fuses............................ 75
JACKING AND TIRE CHANGING — IF
EQUIPPED .............................................81
JUMP STARTING.................................... 81
Preparations For Jump Start ............82
Jump Starting Procedure .................83
MOVING A DISABLED VEHICLE ................ 84
SERVICING AND MAINTENANCE
SCHEDULED SERVICING ........................ 85
Maintenance Plan...........................86
Heavy Duty Use Of The Vehicle ........88
ENGINE COMPARTMENT — HYBRID........ 89
DEALER SERVICE .................................. 90
Cooling System ............................. 90
STORING THE VEHICLE .......................... 94
TECHNICAL SPECIFICATIONS
FLUID CAPACITIES ................................ 96
FLUIDS AND LUBRICANTS ...................... 97
Engine .......................................... 97
Chassis ......................................... 99
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3
INTRODUCTION
INTRODUCTION
Dear Customer,
This Hybrid Supplement has been prepared
with the assistance of service and engi-
neering specialists to acquaint you with the
operation and maintenance of your vehicle.
Within this information, you will find a
description of the hybrid services that FCA
US LLC offers to its customers. Please take
the time to read all of this publication care-
fully before driving your vehicle for the first
time. Following the instructions, recommen-
dations, tips, and important warnings in this
manual will help assure safe and enjoyable
operation of your vehicle. For additional
information, refer to your vehicles Owner’s
Manual.
Following the instructions and recommenda-
tions provided herein, will help assure safe
and reliable operation of your vehicle. After
you have read the booklet, it should be stored
in the vehicle for convenient reference and
remain with the vehicle when sold.
When it comes to service, remember that an
authorized dealer knows your vehicle best,
has factory-trained technicians and genuine
MOPAR® parts, and cares about your satis-
faction.
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4
GETTING TO KNOW YOUR VEHICLE
HIGH VOLTAGE BATTERY
Your vehicle is equipped with a Lithium-ion
high voltage battery that is used to power the
electric powertrain systems and the 12 Volt
vehicle electrical system.
The high voltage battery is located under the
middle section of the vehicle, below and in
front of the second row seating. The high
voltage battery is maintenance free and
designed to last for the life of the vehicle.
Lithium-ion batteries provide the following
benefits:
Lithium-ion batteries are much lighter
than other types of rechargeable batteries
of the same size.
Lithium-ion batteries hold their charge;
they only lose approximately three percent
of their charge per month.
Lithium-ion batteries have no memory,
which means that you do not have to
completely discharge them before
recharging, as with some other batteries.
Lithium-ion batteries can be recharged
and discharged thousands of times.
High Voltage Battery Service Disconnect
The High Voltage Battery Service Disconnect
is located under the access panel, in front of
the second row passenger seating.
If your vehicle requires high voltage battery
service, see an authorized dealer.
Disposal of the High Voltage Battery
Your vehicle’s high voltage battery is
designed to last the life of your vehicle. See
an authorized dealer for information on the
disposal of the battery if it should require
replacement.
General Information
The vehicle is also equipped with a Battery
Management System that is designed to:
Ensure safe operation
Maximize driving range
Maximize the life expectancy of the high
voltage battery
NOTE:
During vehicle start up and shut down, a
clicking noise may be heard from within
the vehicle. When the ignition is in the ON
position, the high voltage battery contac-
tors inside the battery are closed to make
the stored electricity inside available for
vehicle use. The clicking noise heard is the
sound of these contactors as they open and
WARNING!
Never try to remove the high voltage
battery service disconnect. The high
voltage battery service disconnect is used
when your vehicle requires service by a
trained technician at an authorized dealer.
Failure to follow this warning can cause
severe burns or electrical shock that may
result in serious injury or death.
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close during normal operation. The system
will also emit a noise from the front of the
vehicle when driving forward at speeds
below 22 mph (35 km/h), and from the
rear of the vehicle when in REVERSE. The
system will emit a noise from both the
front and rear of the vehicle when in
NEUTRAL.
In extreme temperatures, high or low, the
high voltage battery may need to be condi-
tioned and therefore may require the
vehicle to be plugged-in. When the vehicle
is not plugged-in, the message, “Plug In
Vehicle for Battery Conditioning” might
appear in the instrument cluster display.
When the high voltage battery is not ready
to crank the vehicle at start up, due to
conditions including extreme tempera-
tures, the message “Battery Conditioning
Leave Ignition In Run” will be displayed in
the instrument cluster display. Keep the
ignition in the ON/RUN position for the
battery to recover. Switch the ignition back
to the OFF position when the message
disappears, and then start the vehicle.
When the “Battery Conditioning Leave Ig-
nition in Run” message is displayed on
the instrument cluster display, do not op-
erate any air conditioning controls.
Battery Conditioning Instrument Cluster Display
Message
Under cold or hot temperatures, while the
vehicle is plugged-in and the ignition is in
the OFF position, the vehicle may wake-up
to pre-condition the high voltage battery
for usage.
It is recommended that the vehicle be
plugged-in over night when possible to
maximize the electric range of the vehicle.
Battery Conditioning Leave Ignition In Run
Instrument Cluster Display Message
The message will only be displayed when the
ignition is in the RUN position and the high
voltage battery is not ready to provide propul-
sion power, or if there was a failed attempt to
achieve READY state when the high voltage
battery cell temperatures are either too cold,
or too hot.
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HIGH VOLTAGE CHARGING
OPERATION
SAE J1772 Charging Inlet
Your vehicle uses an industry standard SAE
J1772 charge inlet (vehicle charge inlet) for
both AC Level 1 (120V) and AC Level 2 (240V)
charging.
Vehicle Charge Inlet
AC Level 1 Charging (120V, 15 Amp)
Your vehicle is equipped with a 120 Volt AC,
SAE J1772 Level 1 Electric Vehicle Supply
Equipment (EVSE), also referred to as a charging
cordset. AC Level 1 charging requires a conven-
tional NEMA 5-15R 120 Volt AC grounded wall
receptacle along with the portable charging
cordset provided with the vehicle.
Portable Charging Cordset (EVSE)
To access the portable charging cordset,
open the door of the cargo area storage bin,
on the driver’s side, and remove the charging
cordset from the storage bag.
NOTE:
After use, the EVSE should be placed in the
storage bag and put back to the cargo area
storage bin. If the charging cordset will be
left outside the vehicle, be sure to protect the
charging cordset’s vehicle connection end
from moisture, dirt, debris, etc. accumula-
tion and contamination.
Cargo Area Storage Bin
NOTE:
The portable charging cordset is used for AC
Level 1 charging only.
WARNING!
Shock, fire, property damage, or personal
injury may occur if the Portable EVSE
Cordset is not used properly. There are no
serviceable parts contained in the Portable
EVSE Cordset. Any attempt to service it
may result in shock, fire, property damage,
or personal injury.
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(Continued)
(Continued)
EVSE Charging Cordset
The EVSE charging cordset is compliant with
SAE J1772, and applicable for use with vehi-
cles fitted with the standard SAE J1772
charge inlets. The EVSE includes:
A Charge Connector
A NEMA 6 rated enclosure with a charge
current interrupt device (CCID) with status
indicator display
An AC Power Cord with NEMA 5–15P,
Right Angle plug
WARNING!
Read all instructions before using this
product.
Do not put fingers or objects into the
Charge Connector.
Do not use this product if the flexible
power cord or Electric Vehicle (EV) Cable
is frayed, broken, has cracked insulation
or any other signs of damage.
Do not use this product if the enclosure
or the Charge Connector is broken,
cracked, open, or shows any other indica-
tion of damage.
Do not use Portable EVSE Cordset with
an extension cord. Use of an extension
cord may cause burns, fire, or other
damage or injury.
This device may attempt to reset and run
after a power interruption.
There are no user serviceable parts inside
the AC Level 1 charging cord set. Do not
attempt to repair or service the charging
cord set yourself – personal injury may
result.
When using a charging station with the
charging cable attached, ensure the
cable is not visibly damaged before plug-
ging into the vehicle.
Do not allow children to operate this
device. Adult supervision is mandatory
when children are in proximity to a
charge station that is in use.
Do not use a charge station or vehicle
receptacle that is worn or damaged with
the AC Level 2 charging cable. Plugging
into worn or damaged receptacles may
cause damage to the EVSE and vehicle.
WARNING! (Continued)
Ensure that the EVSEs are always stored
in a safe place. Do not expose the EVSE
J1772 Vehicle Connector to rain or wet
conditions. Avoid allowing water or other
liquids to pour or drip on to the vehicle
connection end of the J1772 EVSE
connector. If water penetrates the elec-
trical device, the risk or electrical shock
increases. Ensure that all plugs and
cables are free of moisture before using
the EVSEs.
WARNING! (Continued)
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An indoor/outdoor charge cable, EV- rated
A Status Indicator Display
Charging Cordset
Charging Cordset Operation
1. Plug the AC plug of the charging cordset
into a 15 A, or 20 A, 120 VAC, 60 Hz,
grounded wall receptacle. Do not use an
extension cord, outlet/plug adapter, or a
worn outlet. The charging cordset will not
operate safely unless it is plugged
directly into the wall receptacle.
NOTE:
The EVSE should be plugged into a dedicated
circuit, not a circuit shared with other
devices drawing electricity on the circuit.
AC Plug And Wall Receptacle
2. Check to see if the charging cordset is
ready to charge by reviewing the indicator
lights. After a brief self-check, where the
indicator light will flash, a green AC indi-
cator light and two green “charge active”
indicator lights indicate that the cordset
is ready for use.
Cordset Indicator Lights
1 — Charge Connector
2 — Status Indicator Display
3 — Charging Cordset Enclosure
4 — Charge Cable
5 — AC Plug
WARNING!
Improper connection of the
equipment-grounding conductor could
result in a risk of electric shock. Check
with a qualified electrician or serviceman if
you are in doubt as to whether the wall
receptacle is properly grounded. Do not
modify the plug provided with the product
– if it does not fit the outlet, you must have
a proper outlet installed by a qualified
electrician.
1 — AC Power Indicator Light
2 — Fault Indicator Light
3 — Charge Active Indicator Lights
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