If TV BOX can’t work after power on, for example, freezing on the
AD page, black screen with no signal. We can try “HARD RESET”
way to resolve issue. After “HARD RESET”, TV BOX will wipe user
data, format internal storage and reset to factory firmware version
(4.02)
1. Unplug the TV BOX from the power source or Press Power on/off
button on the rear of TV box
2. Locate the small reset button on the back of the TV BOX, which is
under the “R”
3. Press this reset button in using a pen or similar object and hold it
4. Connect the TV BOX to power while holding the reset button in
5. Wait until a green robot displayed on the screen then release