TVsurf P702W User manual

USER'S MANUAL
Second Publication
November 1998
P702W

Who should use this manual...
Congratulations on your purchase of TVsurf! This manual will guide you through
the setup and assist you in connecting TVsurf to the proper devices. It also pro-
vides a guide through the TVsurf Browser and Email Application. Many useful
graphics are included in this manual for illustration.
GES Part No: 54300121
TVsurf manual
GES Singapore Pte Ltd
28 Marsiling Lane
Singapore 739152
Tel: [phone]
Fax: [phone]
All Rights Reserved.
Printed in Singapore.
Second Edition - November 1998
NOTICE
Our company may make improvements and/or changes in the product(s) described
in this publication at any time without notice. Changes are made periodically to
the information herein, these changes will be incorporated in new editions of the
publication. This publication may include technical inaccuracies or typographical
errors.
TRADEMARKS
All registered trademarks are the property of their respective owners.

FCC Information
This equipment has been tested and found to comply with limits for a Class
B digital device, pursuant to Part 15 of FCC Rules. These limits are de-
signed to provide reasonable protection against harmful interference when
the equipment is operated in a residential installation. This equipment gen-
erates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment
does cause interference to radio or television reception, which can be de-
termined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of following measures:
FCC ID: JUK0798GES702
CE Certification
This device complies with the requirements of the EEC directive 89/336/
EEC with regard to "Electromagnetic compatibility."
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment into an outlet on a circuit different from
that to which the receiver is located.
- Consult the dealer or an experienced radio/TV technician for help.
Operation of this equipment in a residential area may cause harmful inter-
ference in which case the user will be required to correct the interference at
his own expense. Any changes or modifications not expressedly approved
by the manufacturer could void the user’s authority to operate the equip-
ment.

CONTENTS
Chapter 1 Introduction
Introduction ........................................................................... 1-1
1.1 What exactly is TVsurf? ............................................ 1-2
Chapter 2 Overview of TVsurf
Overview of TV Surf ............................................................ 2-1
2.1 Front View of TVsurf................................................ 2-2
2.2 Back View of TVsurf ................................................ 2-3
2.3 Video Settings ........................................................... 2-4
2.4 Remote Control Functions......................................... 2-5
2.5 Wireless Keyboard .................................................... 2-6
Chapter 3 Get Started!
Get Started! ........................................................................... 3-1
3.1 Check List.................................................................. 3-1
3.2 Placement of TVsurf ................................................. 3-2
3.3 Connection of TVsurf................................................ 3-3
3.3.1 Connecting to the Power Supply ............................ 3-3
3.3.2 Connecting the Telephone Line ............................. 3-4
3.3.3 Connecting the Video and Audio Cable................. 3-4
3.3.4 Connecting the S-Video Cable ............................... 3-5
3.4 Setting TVsurf's Video Settings ................................ 3-6
3.5 Wireless Keyboard .................................................... 3-6
3.6 Switching on your TV ............................................... 3-7
3.7 Switching on TVsurf ................................................. 3-7
3.8 Settings Up TVsurf.................................................... 3-7
3.8.1 Connection Environment...................................... 3-10
3.8.2 Browser Environment........................................... 3-12
3.8.3 Mail Environment................................................. 3-14
3.8.4 Template Configuration ....................................... 3-15
3.8.5 System Environment ............................................ 3-18
3.9 Connecting to the Internet with TVsurf .................. 3-20

Chapter 4 The Browser
The Browser .......................................................................... 4-1
4.1 Outline ....................................................................... 4-1
4.2 Browser Screen and Menu ........................................ 4-2
4.3 Control ....................................................................... 4-5
4.3.1 Scheme ................................................................... 4-5
4.3.2 Scroll ...................................................................... 4-5
4.3.3 Move and select the focus ...................................... 4-5
4.3.4 Form ....................................................................... 4-5
4.3.5 Switching Frames ................................................... 4-6
4.3.6 Clickable Map ........................................................ 4-6
4.3.7 Sound Files ............................................................. 4-7
4.3.8 User Authentication................................................ 4-8
4.4 Entry of Characters.................................................... 4-9
4.4.1 Supported Functions............................................... 4-9
4.4.2 Template ............................................................... 4-10
4.5 Browser Functions................................................... 4-11
4.5.1 Selecting a page from history............................... 4-12
4.5.2 Mail ...................................................................... 4-12
4.5.3 Favorites ............................................................... 4-13
4.5.3.1 Select Page/Register: Change Title ................... 4-14
4.5.4 Jump ..................................................................... 4-15
Chapter 5 Mail Operation
Mail Operation................................................................. 5-1
5.1 Outline ....................................................................... 5-1
5.2 Writing a mail............................................................ 5-2
5.3 Receiving a mail ....................................................... 5-2
5.3.1 Mail Listing ............................................................ 5-2
5.3.2 Received Mail ........................................................ 5-4
5.4 Attached File ............................................................. 5-5
5.4.1 GIF file ................................................................... 5-6
5.4.2 WAV Files.............................................................. 5-7
5.5 Saving addresses........................................................ 5-7
5.6 Automatic checking for new mails............................ 5-8
5.7 Saving a mail ............................................................. 5-8
5.8 Sending an email ....................................................... 5-9
5.8.1 Entry of an address ................................................. 5-9
5.8.2 Template ............................................................... 5-10

5.8.3 Attach a file .......................................................... 5-10
5.8.4 Saving a mail sent................................................. 5-11
5.8.5 Saving a mail not sent .......................................... 5-12
5.8.6 Reply to a mail ..................................................... 5-12
5.8.7 Forward mail ........................................................ 5-13
5.8.8 Address Book ....................................................... 5-13
5.9 Attach Data List....................................................... 5-14
5.10 Mail List At Server ................................................ 5-14
Appendix A Additional Information
Features ................................................................................ A-1
Appendix B
Warning and Cautions.......................................................... B-1
Troubleshooting ................................................................... B-1
For your records
The serial number of this product is on the backpanel of TVsurf. Write the serial
number in the space below and keep this guide as a permanent record of your
purchase to aid in identification in the event of theft or loss.
Model Name: TVsurf
Model Number: P702W
Serial Number:
Purchase Date:
Warranty Card Number:
My Favourite Pages

Warning and Cautions / Troubleshooting
B-1
Appendix B
Warnings and Cautions
TVsurf should be placed on a horizontal stable surface and about 10cm
from any object for good ventilation. Avoid covering the top of the unit.
Do not place the unit in direct sunlight, near a heat source or near any
water, oil or smoke.
Never attempt to repair the defective unit yourself. Opening and removing
the cover may expose you to dangerous hazards. Always consult an au-
thorised service personnel.
Clean the unit with a soft and dry cloth when necessary. Do not pour or
use any chemical cleaners on TVsurf as it may have a detrimental effect
on the unit.
When removing AC power plug, always hold the plug and not the cable.
Troubleshooting
No dial tone message
•Check the telephone connection. Ensure that the line is connected and
is not engaged.
•Test the telephone connection to the ISP by connecting the telephone
line to your phone and dial the ISP phone number. If it is engaged, wait
for a few minutes and reconnect. If you do not hear a dial-tone, contact
the ISP helpdesk number or the public telephone service line.
•Is an outer line number necessary before the actual ISP number is
dialled
•Check that the phone line cable is connected from the wall socket to the
"line" input of TVsurf.
I
z

B-2
TVsurf User's Manual
No display on TV screen
• Ensure that the TV is switched on.
• Check that TVsurf is connected to the TV properly.
• Check whether the TV is on the correct source selection (AV1 AV2 or
10, 11).
• Check that the reset button is not stuck.
•Check that the AC power source is on.
No colour
Check your video settings. Refer to Pg 2-4.
Full screen is not seen
•Check your video settings. Refer to Pg 2-4.
•Check your TV for a resizing function and resize the screen accordingly.
No graphics/images displayed on web page
•Reload the web page.
•Graphics may be too large to be displayed in the image memory. Reset
and reload the page.
•TVsurf does not support all graphics. Therefore, there is no gurantee
that TVsurf will display all graphics.
•When you scroll a web page away from a downloading image, the
downloading of that image will halt until you reload the page again.
No sound
•Ensure that audio cables are connected properly
•TVsurf supports downloadable "wav" files and there is no guarantee
that it will support other sound formats.

Warning and Cautions / Troubleshooting
B-3
Unable to move cursor to the desired hyperlink.
• The web page display may contain a frame window. Use the [Frame]
button on the remote control or [Frame] hotkey on the keyboard to move
to the target frame.
•Try moving the cursor in a different direction. Sometimes when trying
to move to a link on the right or left of the screen, you may first have to
move a line up or down.
•Check if the batteries of the remote control or wireless keyboard are
placed properly or need to be replaced.
Internet web server error
•The page may not exist. Check the typing or try it again when the
communication traffic has reduced.
•The URL (address of the page http://www....) might have been typed in
wrongly.
Logon authentication error message
•Check the login name and password (case sensitive).
•Reset the unit and try to connect again. If problem persists, contact the
ISP helpdesk.
Clicking on link and nothing happens
•Refer to the communication indicators (refer to Figure 4-2 on page
4-2) to see if the web page is loading. If the 4 lights are flashing, it
indicates that there is communication between TVsurf and your Internet
Service Provider and your page is just taking some time to download.
This is due to high traffic within the Internet Service Provider.

Additional Information
A-1
Appendix A
Additional information
This chapter provides more information about TVsurf.
Features
CPU Unit
qPA-RISC Embedded Processor, 66 MHz Operation Frequency
q8K Write-Back Cache for enhanced performance
q4M Bytes DRAM (EDO or Fast Page)
q2MB Flash Memory, for Operating System and Applications
qNetFrontTM Browser and Email Application
Stand By Processor
qStand-by Processor for Power-Saving Management
qExternal IR Remote Signal Monitor
Modem Unit
q33.6Kbps modem
qData Mode 33.6Kbps, V.34, V.32bis, V3.2, V.22bis, V.22A/B,
V.23 and V.21; Bell 212A, and 103
qV17, V.29, V.27ter, and V.21 ch2, Class 1 using 56K chip
qVoice/Audio Mode Enhanced ADPCM
compression/decompression 8 bits
qAutospan simultaneous audio/voice and data transmission
qCommutation S/W compatible with AT command sets

A-2
TVsurf User's Manual
Display Unit
qSupports EDO DRAM from 1MB up to 4MB
qProvides the Best Text and Video quality for Composite
Underscan TV output using proprietary 3-line buffer Flicker-
Free technology
qSingle crystal integrated TV encoder for direct NTSC/PAL
output
qNTSC (640x480, 60hz), PAL(800x600 and 640x480 at 50Hz)
qS-video & composite video output directly connected to TV video
input port
Power Unit
qExternal Wall Adapter
q90-260Vac Universal AC Input
q5Watts Power Dissipation
Remote Control Unit
qIR Remote Controller
- 38Khz Carrier
qIR Remote Keyboard (Optional)
- 86 Keys slim Keyboard 360(L) x 165(W) x 35(H)
- 38Khz carrier, 1.67Kbps transfer rate
- 5 meters, +/- 30 degree
Mechanical Unit
qDimension: 212(L) x 140(W) x 38(H) mm

Introduction
1-1
Chapter 1
Introduction
TVsurf is simple to use. It is ideal for anybody who wants to gain easy
access to the Internet.
GES Singapore Pte Ltd has designed this device to allow anyone without
any special skills or complex equipment to gain access to the Internet.
Using only a TV, a standard voice telephone line, and an internet account,
you can have a fast and user friendly access to the Internet community
using the simplest of equipment.
The Internet is an information highway that spans the globe. TVsurf's
user friendly Web browser gives you the tools and features to exploit the
Internet as a useful communications medium. Features such as email and
web browsing are all integrated into TVsurf.
The TVsurf displays on a television and with the infrared remote control
or a wireless keyboard (optional), you will be able to enjoy the Internet’s
vast wealth of information.

1-2
TVsurf User's Manual
1.1 What exactly is TVsurf?
TVsurf is an Internet set top box for the television. It provides convenient
access to the Internet, and displays web pages on your television screen.
TVsurf has a modem that connects directly to your telephone line. A re-
mote controller and an optional wireless keyboard allows you to surf and
email from the comfort of your living room.
Television
Wall Socket
Wireless Keyboard
(Optional)
Remote Control
Figure 1-1 What is TVsurf
GO
ScrollUp
ScrollDown
DEL
MENU
ESC
FRAME
ZOOM
POWER
Note:
You will need an internet access account before you can surf or email.
Please refer to your local Internet Service Provider (ISP) for more infor-
mation.
F

Overview of TVsurf
2-1
Chapter 2
Overview of TVsurf
This chapter provides a general introduction to the features of TVsurf.
Illustrations of the front and back views of TVsurf are provided to assist
you with your connection to a television.
The TVsurf package comes with the remote control and other connecting
cables. Please refer to Page 3-1 for the TVsurf checklist to make sure you
have everything provided. The wireless keyboard is an optional item.
Figure 2-1 Overview of TVsurf

2-2
TVsurf User's Manual
jklm
Table 2-1 Front View of TVsurf
This Smart Card reader will be available in the next
version.
Red LED - Indicates that TVsurf is switched on.
Green LED - Indicates that TVsurf is connected to
a power source but on standby mode.
Green LED
Indicates that TVsurf is connected to the telephone
line and that the modem is active and is connected
to the Internet.
Smart Card
Reader
POWER
TEL
j
k
l
m
2.1 Front View of TVsurf
The remote control or wireless keyboard should be
pointed towards the receiver. It is also a reset but-
ton which re-initialises the unit.
Infrared
receiver /
Reset Button

Overview of TVsurf
2-3
Phone
Line
Power
S-Video
Video Out - Yellow
Audio (L) - White
Audio (R) - Red
Connects to your phone if you are sharing
the phone line with TVsurf.
2.2 Back View of TVsurf
To begin using TVsurf, you will first have to make a few simple connections.
Shown below are the connectors from the back of TVsurf to the television and
other peripherals.
Table 2-2 Back View of TVsurf
Switches TVsurf on or off.
Connects a telephone line to the wall socket.
Connects the power AC power cord.
Connects to the S-Video input of the TV.
Connects to the video input of the TV.
Connects to the Audio (L) input of the TV.
Connects to the Audio (R) input of the TV.
j
k
l
m
n
o
p
q
j
op
k
q
l
ON/OFF Switch
mn

2-4
TVsurf User's Manual
2.3 Video Settings
Switches
On the bottom of TVsurf, there are 2 switches for selection of video mode and TV
system. By default, it is placed such that CVBS (Composite Video) and PAL are
selected. You may use a pointed object (eg. pen) to set it otherwise. You may
choose between Composite Video or S-Video Mode depending on the TV type
and either NTSC or PAL depending on your TV system.
CVBS
PAL
1
S-VIDEO
NTSC
2
O N

Overview of TVsurf
2-5
POWER: Switches on/off TVsurf.
ZOOM: Enlarges the text on a web page.
FRAME: Changes focus between frames.
Goes to a selection one level up.
Scrolls screen to the left or goes to one selection to the left.
Go: Accepts a selection made.
Scrolls screen to the right or goes to one selection to the
right.
Goes to a selection one level down.
ESC: Rejects selection or escapes from any selection.
DEL: Deletes text which you have entered.
PG UP: Scrolls the screen by one page upwards.
PG DN: Scrolls the screen by one page downwards.
MENU: Displays the menu bar.
2.4 Remote Control Functions
Figure 2-2 Remote Control Functions
GO
PgUp
PgDn
DEL
MEN U
FRAMEZOOM
POWER
ESC

2-6
TVsurf User's Manual
2.5 Wireless Keyboard (Optional)
The wireless keyboard is an optional peripheral which you may use with TVsurf.
With this keyboard, you will find it very convenient to surf the Internet or write
your email from the comfort of an armchair. It is ergonomically designed for an
easy and firm grasp during typing.
It requires two AAA batteries which should be changed every 6 months (normal
operation).
Note:
When using the wireless keyboard to enter information in the Browser
and Mail Application, press the [ESC] key to cancel or the [Menu/Input]
key to confirm what you have keyed in and return to the previous screen.
Figure 2-3 Wireless Keyboard
F

Overview of TVsurf
2-7
Definition of keyboard function keys:
The wireless keyboard has 13 function keys that are used as "hot keys".
You can save time and effort by using them.
Menu/Input: Displays the Menu Bar/Confirms text entry.
Back: Returns to the previous page.
Forward: Forwards to the next page (provided it was viewed
previously).
Reload: Refreshes the current page.
Frame: Switches the focus between frames.
Home: Displays the homepage defined in the Browser
Environment.
Stop: Stops the loading of the current web page.
Mail: Begins the TVsurf Mail Application.
Favorite: Displays a list of your bookmarked web sites. You
may add or edit the list.
Jump: Allows you to key in a URL (http://...) and connects
to that web page.
Setup: Displays the setup menu.
Zoom: Increases or decreases font size accordingly.
Power On/Off: Switches TVsurf on or off.