Cisco Hawaiian Telcom User manual

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Your Hawaiian Telcom TV Set Top Box
The following illustrations outline your SetTop Box (HD or HD DVR) functions and
connections. Set Top Boxes may not be exactly as shown below.
Front View
1. Power –Turns your Set Top Box on or off and is lit when power is on
2. Link –Lit when the Set Top Box is connected to the Hawaiian Telcom
network
3. HD –Lit when the Set Top Box is configured to display HD content
4. Record –Lit on all Set Top Boxes when a DVR recording is in progress
5. Menu –Displays onscreen menu
6. Navigation –Moves selection up, down, left or right
7. USB –Not currently enabled
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Back View
1. Video In –For Hawaiian Telcom installer use only
2. Video Out –Connects to the antenna jack on the TV
3. Network In –Connects the network cable from your home network or
modem
4. Component Video Out –Component video cables can be used for high
quality signals to either HD or non-HDTVs
5. S-Video Out –S-Video is preferred for older TVs
6. RCA Video / Audio 1 Out –These connections are ideal for VCRs and
older TVs.The audio ports can be used independently if other video
connections have been use
7. RCA Video / Audio 2 Out –These duplicate connections are available
for users with multiple device
8. Optical –This is an all-digital audio connection and it is ideal for audio
receivers
9. HDMI (Out) –HDMI is the HD connection that contains both audio and
video signals used for HDTVs
10. USB –Not currently enabled
11. Power In –Connects to the supplied adapter to power the unit
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Your Hawaiian Telcom TV Remote Control
Your Hawaiian Telcom TV Remote Control is universal. That means it works with just
about any television set as well as most DVD players, VCRs and
A/V receivers.
Note: there is one remote provided per Set Top Box.

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Pairing Your Remote
1. While the device you want to pair is on, press and hold the Setup button on
your remote until the LED light blinks twice.
2. Press a mode button:
The DVD button can be paired with your DVD player
The AUDIO button can be paired with your audio system
The TV button can be paired with your TV
3. Press and hold the OK button.
Release button when device you are trying to pair turns off.
These instructions can also be found on the back of your remote. If your device cannot be
paired using the method above, try the alternate methods below:
1. While the device you want to pair is on, press and hold the Setup button on your
remote until the LED light blinks twice.
2. Press a mode button:
The DVD button can be paired with your DVD player
The AUDIO button can be paired with your audio system
The TV button can be paired with your TV
3. Find the brand from the charts below and note the DIGIT key assigned to your
brand. Press and hold down the DIGIT key for your device/brand.
4. Release button when device you are trying to pair turns off.
Digit
Brand
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Insignia / Dynex
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LG / Zenith
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Mitsubishi
4
Panasonic
5
Philips / Magnavox
6
Samsung
7
Sharp
8
Sony
9
Toshiba
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Vizio

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Pairing Your Remote Cont.
If your device cannot be paired using this alternate method, you may need to look up
the specific code for your device.
Visit http://www.urcsupport.com/html.php?page_id=711 to find the exact code for your
specific device. Use the following codes with the following steps.
1. Press the TV mode key
2. Press and hold the Setup button until the TV Mode button blinks twice
3. Enter the code you found using the website above.
4. Press the Power button to test the TV control. If the TV turns off, set up
is complete.
5. If the TV does not turn off, repeat steps 1-5 using the next code provided.
Your Wireless Gateway
The Wireless Gateway connects with your Hawaiian Telcom TV and gives you
High-Speed Internet access. Connect your devices wirelessly or through one of the
four Ethernet ports. The Wireless Gateway settings are set to default when installed.
The default network name (labeled “SSID”) and password (labeled “Wireless Network
Key”) are located to the right of the barcode on the side of your Wireless Gateway.

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Wireless Gateway Status Lights
Power
Solid Green. The gateway is on
Red. The gatewaymay have a fault with its power supply
Ethernet
Solid Green. A computer or other device is connected to an
Ethernet port.
Flickering green. There is activity from devices connected to an
Ethernet port. The flickering of the light is synchronized to data
traffic.
Wireless
Solid Green. A wireless computer or other device is connected to
the gateway.
Flickering green. There is inbound or outbound activity. The
flickering of the light is synchronized to data traffic.
Home PNA
Solid Green. A Set Top Box or other device is connected to the
gateway.
Flickering green. There is activity from devices connected to the
coaxial port.Theflickering of the light is synchronized to data traffic.
Service
Solid green. The gatewayis connected to the Hawaiian Telcom
network and has obtained a WAN IP address.
Fast flashing green. The gatewayis trying to obtain an IP address.
Red. The Hawaiian Telcom network is not responding, the gateway
has beenconfigured incorrectly, or there was an authentication
failure.
WPS
Solid Green. WPS (Wi-Fi Protected Setup) is configuring the
gateway.

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Using the on screen menu
The Menu
Use the menu to quickly access the Live TV, Recorded TV, Video On Demand, Apps,
Music, My Account, and Settings
Here is a brief description of each drop down menu:
Live TV
GUIDE
Accesses the program guide.
WATCH LIVE TV
Allows you to watch a live TV program.
FAVORITES
Accesses your customized favorites list.
SEARCH
Allows you to easily find your favorite.
Recorded TV (DVR Only)
VIEW RECORDINGS
Lists all in progress and complete recordings.
SCHEDULED
Lists all future recordings.
ADD A RECORDING
Allows you to record a program using search, the guide or by
entering the channel number and recording time.

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Video on Demand
BROWSE VIDEOS
Lists all videos by category.
CURRENT RENTALS
Lists all rented titles that are still available to view.
SEARCH
Allows you to easily find your favorite VOD titles.
Apps
APP DASHBOARD
Quickly access your TV apps all from one screen.
WHAT’S NEW
Provides up-to-the-minute information about new channels, channel
movesandchanges,freepreviewweekends,upcomingeventsandmore.
HSN SHOP BY REMOTE
BrowsetensofthousandsofitemsfeaturedonHSNandenjoythe
convenienceoforderingwithyourremotecontrol.
FACEBOOK
Connect to the official Facebook fan pages for the programs or
channels you’re watching.
TWITTER
Tweet and follow what people are saying about your favorite shows
and more on Twitter –right on your TV screen.
Music
STINGRAY MUSIC
Browse 50 music channels organized by genre.
KARAOKE
Enjoy the fun of karaoke at home with The KARAOKE Channel app.
Get access to more than 8,000 songs for $10/mo. Hawaiian Telcom
High- Speed Internet required.
My Account
SELECT MYTV SERVICE
Add premium channels and features to your subscription.
CALL HISTORY
Allows you to view your call history.
CALLER ID SNOOZE
Allows you to snooze Caller ID on your TV.
PARENTAL CONTROLS
Allows you to block VOD titles, PPV events and programs
by channel, rating or content.

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Settings
GENERAL
Allows you to turn system sound effects on or off, access system
information and troubleshoot your connection.
TELEVISION
Allows you to customize your guide, favorites list, screen aspect ratio
and closed captioning.
AUDIO
Allows you to change your digital audio output settings.
PARENTAL CONTROLS
Allows you to block VOD titles, PPV events and programs by
channel, rating or content.
RESTART SYSTEM
Reboots your Set Top Box. All your user settings will be saved.