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Cisco 1710 User manual

Cisco Systems, Inc.
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Data Sheet
Cisco 1710 Security Access Router
TheCisco1710SecurityAccess Routeroffersacost-effective,business-classsecurity
solution for small and medium-sized business and branch offices. The Cisco 1710
Router features comprehensive security with virtual private network (VPN), firewall,
and advanced routing functionality in an all-in-one device. The high-performance
VPN and firewall functionality safeguard e-business data traveling site-to-site over
the Internet and protect internal network resources from unauthorized access. The
Cisco 1710 Security Access Router is the ideal security access solution for today’s
e-business needs.
Figure 1
Photo of the Cisco 1710
Security Access Router
To participate fully in the digital economy,
agrowingnumberofbusinesses and branch
offices are accessing the Internet and
corporate networks using broadband
digital subscriber line (DSL) and cable
technologies. But these always-on Internet
connections can make businesses more
susceptible to intrusion and other Internet
attacks. In order to help companies
minimize these risks, the Cisco 1710
Security Access Router provides
comprehensive security and advanced
routing functionality when used in
conjunction with a broadband modem.
The two Ethernet interfaces of the Cisco
1710 provide a LAN connection and a
flexible, high-speed Internet connection.
The router’s dual Ethernet design enables
an enterprise to deploy a standardized
security access device across large numbers
of geographically dispersed sites for use
with any broadband connection.
The Cisco 1710 Security Access Router
enables e-business application deployment
by offering:
• Comprehensive security—
Business-class security over always-on,
broadband Internet connections
• High-performance VPN—Wire-speed
VPN through hardware encryption
• Advanced quality of service (QoS)
Features—Bandwidth optimization
and traffic prioritization
• Remote manageability—
Ease-of-installation, reliability, and
manageability supported by Cisco
Security Device Manager (SDM) and
CiscoWorks
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Page 2 of 11
• All-in-one solution—Integration of multiple functions, including VPN, stateful inspection firewall, intrusion
detection system (IDS), full-featured Cisco IOS®Software multiprotocol routing (IP, IPX, AppleTalk), and
advanced QoS features
Part of the Cisco end-to-end security solution portfolio, the Cisco 1710 Security Access Router runs Cisco IOS
Software, the accepted industry standard networking operating system for the Internet. This advanced software
platform provides comprehensive security, advanced QoS, and routing functionality not found on simple broadband
access devices.
Forserviceproviders,theCisco1710 Security Access Router provides anadd-onsecuritysolutiontobasicbroadband
services. By delivering managed VPN services to small and medium-sized businesses and small branch office
customers, service providers can help customers deploy e-business applications that leverage their current equipment
investments.
The Cisco 1710 Security Access Router delivers a comprehensive feature set, including support for:
• Secure Internet, intranet, and extranet access with VPN and firewall
• Dual Ethernet for flexibility in using any high-speed broadband connection
• Standards-based IEEE 802.1Q virtual LAN (VLAN)
• Point-to-Point Protocol over Ethernet (PPPoE)
• Dynamic Host Configuration Protocol (DHCP) client and server
• Network Address Translation (NAT)/Port Address Translation (PAT)
• Tunneling with generic route encapsulation (GRE), Layer 2 Tunneling Protocol (L2TP), and Layer 2
Forwarding (L2F)
Comprehensive Security
To support global networking and e-business today requires more than broadband WAN connectivity. Businesses
need cost-effective, comprehensive security capabilities, including integrated VPN and firewall support. The Cisco
1710 Security Access Router delivers the latest VPN tunneling technology, including an integrated VPN hardware
encryption module that accelerates IP Security (IPSec) 3DES performance up to full duplex T1/E1 speeds. Integrated
firewall technology prevents unauthorized Internet users from accessing the enterprise LAN. Additionally, remote
management applications, such as Cisco Security Device Manager (SDM), make it easier than ever to deploy and
monitor VPN and Cisco IOS Firewall on your Cisco 1710 Security Access Router.
VPN
VPNs enable companies to securely connect their branch offices, mobile workers, and business partners over public
networks, dramatically lowering costs compared to a private line. By taking advantage of the vast, shared
communications infrastructure of the Internet or a shared service provider backbone, companies avoid the service
charges of traditional private networks. Using today’s technologies, VPNs deliver a wealth of benefits, enabling
companies to
• Improve data security
• Increase network performance and availability
• Reduce recurring WAN costs
• Simplify network operations
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VPNs are making broadband networking affordable for enterprises with large numbers of branch offices that need
to communicate securely with one another and to access resources at corporate headquarters or regional sites. Each
site—a franchise dealership, a medical clinic, a sales branch, or any satellite office—simply connects its local Ethernet
LAN to the Cisco 1710 Router and establishes a secure broadband Internet connection through a cable modem or
DSL link.
The ability to offer managed VPN services to business customers, along with such value-added services as stateful
inspection firewall and remote management, can help service providers tap new services and revenue streams while
improving customer satisfaction. By deploying the Cisco 1710 Router to business customers, service providers can
extend their service demarcation point beyond the broadband modem to encompass a business-class security router.
High-Performance VPN
VPN performance is essential to ensuring that e-business applications deliver maximum performance. The Cisco
1710 delivers hardware-assisted VPN functionality allowing users to encrypt data using the strongest encryption
available, 3DES at wire-speed (T1/E1). Using high-performance VPN encryption and tunneling technologies, the
Cisco 1710 Security Access Router establishes a secure tunnel across the Internet to the corporate network. The
virtual network connection lasts only as long as it is needed, so enterprises no longer pay for idle capacity on costly
leasedlines. Usingthe Cisco1710, a VPN can scale to support up to 100 concurrent tunnels or sites in a fully meshed,
fully secure global communications web.
Figure 2
Site-to-Site/Mobile User VPN
The Cisco 1700 Series routers support the Cisco Easy VPN Remote feature that allows the routers to act as remote
VPN clients. As such, these devices can receive predefined security policies from the headquarters’ VPN head-end,
thus minimizing configuration of VPN parameters at the remote locations. This solution makes deploying VPN
simpler for remote offices with little IT support or for large deployments where it is impractical to individually
London
Main Office
New York Office
Cisco
1710 Cisco
1710
Cisco
1710
VPN Tunnels
Cisco
1710
DSL/Cable
Modem
DSL/Cable
Modem
DSL/Cable
Modem
DSL/Cable
Modem
Paris OfficeMilan Office
Mobile Worker
Dials to London
over Internet
Internet
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Page 4 of 11
configure multiple remote devices. While customers wishing to deploy and manage site-to-site VPN would benefit
from Cisco Easy VPN Remote because of its simplification of VPN deployment and management, managed VPN
service providers and enterprises who must deploy and manage numerous remote sites and branch offices with IOS
routers for VPN will realize the greatest benefit.
The Cisco 1700 Series routers also support the Cisco Easy VPN Server feature that allows a Cisco 1700 router to act
as a VPN head-end device. In site-to-site VPN environments, the Cisco 1700 router can terminate VPN tunnels
initiated by the remote office routers using the Cisco Easy VPN Remote. Security policies can be pushed down to the
remote office routers from the Cisco 1700 router. In addition to terminating site-to-site VPNs, a Cisco 1700 router
running the Cisco Easy VPN Server feature can terminate remote access VPNs initiated by mobile and remote
workers running Cisco VPN client software on PCs. This flexibility makes it possible for mobile and remote workers,
such as sales people on the road, to access company intranet where critical data and applications exist.
Remote Access VPN
In an age of increasing mobility, workers on the move need secure, cost-effective access to corporate e-mail,
databases, and network resources. Remote access VPNs meet this need by enabling mobile users to establish a secure
tunnel to the corporate network from virtually any location—a home office, hotel room, or conference site—using
the Internet as the transport medium.
Mobile users simply dial in from their PC or laptop computer to an Internet service provider’s local point of presence
(POP). Their data is encapsulated inside a second protocol such as IPSec or L2TP and transported across the Internet
totheCisco 1710 SecurityAccess Router at themain office. WithCisco IOS routingsupport, the Cisco 1710provides
a multiprotocol remote access solution for IP, IPX, and AppleTalk traffic.
Extranet VPN
The Cisco 1710 Security Access Router also enables small and medium-sized businesses to evolve their organization
into e-businesses by participating in their enterprise customers’ VPN-based extranets. These larger enterprises are
increasingly using extranets to provide their suppliers and partners with secure, real-time access to selected enterprise
data to enable collaboration, maximize supply chain efficiency, improve sales force effectiveness, or improve
e-business operations.
By deploying a Cisco 1710 router, small and medium-sized businesses position themselves to participate in these
trusted relationships over a secure VPN tunnel. Secure extranet access up-to-the-minute inventory information,
high-level support services, or database resources can give a supplier a competitive advantage over competitors who
do not have advanced VPN capability.
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Figure 3
Extranet VPN
Firewall
With an always-on broadband connection to the Internet, it is essential to protect the internal network against
unwanted intrusion or malicious Internet attacks. The integrated stateful inspection firewall in the Cisco 1710
SecurityAccess Router enables secureInternet access byinternal users whiledefending the enterprisenetwork against
denial-of-service attacks and other forms of unauthorized access.
The Cisco 1710 integrates robust firewall functionality and intrusion detection system (IDS) for every perimeter of
the network. It adds greater depth and flexibility to Cisco IOS security solutions such as authentication and
encryption by including state-of-the-art security features such as stateful, application-based filtering, Context-Based
Access Control (CBAC), denial of service protection, dynamic per-user authentication and authorization, defense
against network attacks, Java blocking, and real-time alerts.
The Power of Cisco IOS®Technology
Powered by Cisco IOS technology, the Cisco 1710 includes a host of powerful software features to enable secure
communications among branch offices or between remote offices and a corporate headquarter while providing
unsurpassed network control, maximizing the value of existing infrastructure investments, and reducing costs.
e-Commerce
Server Database
Server
Corporate Office
Small Business A
e-Commerce
Server Database
Server
e-Commerce
Server Database
Server
Small Business B
VPN
Tunnel
VPN
Tunnel
Cisco
1710
Cisco
1710
DSL/Cable Modem
DSL/Cable
Modem
Cisco
3600/7200
Cisco PIX
Firewall
Switch
Switch
Switch
Internet
VPN Tunnels
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•Advanced QoS Features. Cisco IOS QoS features control the allocation of VPN bandwidth to mission-critical
applications. The Cisco 1710 supports advanced QoS features such as committed access rate (CAR), policy
routing, Low-Latency Queuing (LLQ), Priority Queuing/Class-Based Weighted Fair Queuing (PQ/CBWFQ),
Weighted Random Early Detection (WRED), Generic Traffic Shaping (GTS), Resource Reservation Protocol
(RSVP), and DiffServ.
•Multiprotocol Routing. With Cisco IOS Software, the Cisco 1710 offers optional multiprotocol routing (IP, IPX,
and AppleTalk), IBM/Systems Network Architecture (SNA), and transparent bridging. Competing security
solutions cannot match the full-featured routing functionality (RIP, OSPF, IGRP, EIGRP, and BGP) of the Cisco
end-to-end network solution.
•IEEE 802.1Q VLAN. Using the IEEE 802.1Q VLAN standard, the Cisco 1710 enables enterprises to set up
multiple VLANs and route between them for added security within the internal corporate network and ease of
network resource management.
•Dynamic Host Configuration Protocol (DHCP) Server/Client. DHCP provides a way for network administrators
to centrally manage and automate the assignment of Internet Protocol (IP) addresses in an organization’s
network.WithDHCP server, the Cisco 1710 is the central point for assigningIP addresses to individual IP devices
on the network. DHCP client allows enterprises and service providers to deploy the Cisco 1710 without having
to statically assign IP address information to the Ethernet WAN interface.
•PPP over Ethernet (PPPoE). This Cisco IOS Software feature enables the router to be authenticated on a service
provider’s network or corporate home gateway using PPP, providing support for service provider access control
as well as usage tracking and service billing.
Cisco IOS Software is the industry standard networking software and delivers proven reliability. The use of Cisco
IOS technologies ensures that a VPN can scale reliably to large networks through the support of Internet Key
Exchange (IKE) and digital certificates with leading certificate authorities (CAs), scalable routing protocol features
suchas Open Shortest Path First(OSPF) protocol and Enhanced InteriorGateway Routing Protocol (EIGRP), Border
Gateway Protocol (BGP), and reliability services such as Hot Standby Router Protocol (HSRP).
Ease of Configuration and Remote Management
The Cisco 1710 supports a range of ease-of-installation and management tools:
• Cisco Security Device Manager (SDM) is an intuitive, easy to use, web-based device management tool embedded
within the Cisco IOS access routers. SDM enables resellers and customers to quickly and easily deploy, configure
and monitor a Cisco access router without requiring knowledge of Cisco IOS Command Line Interface (CLI).
Through smart wizards, SDM can automate best practices for NAT, ACLs, VPN and firewall deployment. Other
common LAN, WAN, and routing protocol configurations can also be easily performed through SDM. Network
resellers and customers can further fine-tune router configurations for changing business needs and preview the
Cisco IOS CLI for each configuration through SDM. For more information visit www.Cisco.com/go/sdm.
• CiscoWorks2000, the industry-leading Web-based network management suite, provides the ability to remotely
configure, administer, monitor, and troubleshoot the Cisco 1710. CiscoWorks2000 provides increased visibility
into network behavior and quickly identifies performance bottlenecks and long-term performance trends. It also
provides sophisticated configuration tools to optimize bandwidth and utilization across expensive and critical
WAN links in the network.
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• CiscoView is a Web-based tool that graphically provides real-time status of the Cisco 1710. It can drill down to
display monitoring information on interfaces, provide dynamic status, statistics, and comprehensive
configuration information.
• CiscoSecurePolicyManager (CSPM) isaWindowsNTbasedsoftwaretool that allows userstodefine, distribute,
enforce, and audit network-wide security policies from a central location. CSPM streamlines the tasks of
managing complicated network security elements, such as IPSec-based VPNs. CSPM can dramatically simplify
Firewall and IPSec VPN deployments for enterprise customers, allowing administrators to visually define
high-level security policies from one central tool.
• For service providers, Cisco VPN Solutions Center (VPNSC) release 2.0 offers an extensive suite of service
management solutions to enable service providers to effectively plan, provision, operate, and bill for VPN
services. As service providers build VPNs that include WAN switches, routers, firewalls, VPN concentrators, and
Cisco IOS software, they need to seamlessly manage these devices across the network infrastructure and provide
service-level agreements (SLAs) to their customers. They also need to enable business customers to personalize
their access to network services and applications. VPNSC now offers a cost-effective, carrier-class VPN service
management for service providers to rapidly deploy outsourced VPN services that many businesses want today.
The portfolio combines robust IPSec VPN services with all the other features of Cisco IOS software on platforms
for every site, from the small office to corporate headquarters.
All-in-One Solution
The Cisco 1710 provides a complete security access solution in a single device, with high-speed encryption, stateful
inspection firewall, intrusion detection system (IDS), VPN tunnel server, and Cisco IOS®multiprotocol routing. This
integration reduces deployment and management time and expense because fewer devices and cables need to be
installed and configured. An integrated product also saves space and increases reliability because fewer standalone
devices are needed to build a solution. The Cisco 1710 simplifies ongoing support of small branch offices from a
central site through remote configuration, monitoring, and troubleshooting of all integrated functions in the
security router.
Extending Cisco End-to-End Security Solutions
Cisco IOS Software supports an extensive set of basic and advanced network security features, including access
control lists (ACLs); user authentication, authorization, and accounting (such as PAP/CHAP, TACACS+, and
RADIUS); and data encryption. To increase security, integrated Cisco IOS Firewall protects internal LANs from
attacks with context-based access control (CBAC). IPSec tunneling with Data Encryption Standard (DES) and 3DES
encryption provides standards-based data privacy, integrity, and authenticity as e-business data travels through a
public network.
The Cisco 1710 Security Access Router is part of the Cisco end-to-end security portfolio. As part of the Cisco 1700
Series of access routers, the Cisco 1710 enables businesses to extend a cost-effective, secure network infrastructure
to the small branch office. In addition to the fixed configuration Cisco 1710, the Cisco 1700 Series includes two
modular access routers: the Cisco 1720, optimized for data-only connections, and the Cisco 1751, which supports
both voice and data integration. Based on Cisco IOS technology, the Cisco 1700 Series integrates seamlessly with the
entire range of Cisco LAN and WAN connectivity products for a comprehensive security solution across the network
infrastructure.
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Table 1 Key Features and Benefits
Features Benefits
Security
Stateful inspection firewall.
The Cisco IOS Firewall
includes context-based access control for dynamic
firewall filtering, denial-of-service detection and
prevention, Java blocking, and real-time alerts
Allows internal users to access the Internet with secure,
per-application-based, dynamic access control while
preventing unauthorized Internet users from accessing
the internal LAN
High-performance VPN encryption.
IPSec DES and 3DES
VPN module for high-speed, hardware-based encryption Provides high-speed hardware-assisted encryption up to
T1/E1 performance
Enables creation of wire-speed VPNs by providing
industry-standard data privacy, integrity, and
authenticity as data traverses public networks
Device authentication and key management.
IKE, X.509v3
digital certification, support for Certificate Enrollment
Protocol (CEP) with certificate authorities (CAs) such as
Verisign and Entrust
Ensures proper identity and authenticity of devices and
data. Enables scalability to very large IPSec networks
through automated key management.
VPN tunneling with IPSec, GRE, L2TP, L2F
Choice of standards-based tunneling methods to create
VPNs for IP and non-IP traffic
Allows any standards-based IPSec or L2TP client to
interoperate with Cisco IOS tunneling technologies
Cisco Easy VPN Remote
Allows the router to act as remote VPN client and have
VPN policies pushed down from the VPN concentrator
Cisco Easy VPN Server
Allows the router to terminate remote access VPNs
initiated by mobile and remote workers running Cisco
VPN client software on PCs; and allows the router to
terminate site-site VPNs initiated by IOS routers using
the Cisco Easy VPN Remote feature
Cisco SDM
Simplifies router and security configuration through
smart wizards to enable customers to quickly and easily
deploy, configure and monitor a Cisco access router
without requiring knowledge of Cisco IOS Command
Line Interface (CLI).
Advanced QoS
Quality of Service (QoS).
(CAR, policy routing, LLQ, WFQ,
PQ/CBWFQ, GTS, FRTS, RSVP, DiffServ) Allocates and optimizes bandwidth to priority
applications for improved performance
All-in-One Solution
Device integration.
Integrated advanced routing, firewall,
encryption, VPN tunnel server in a single device. Reduces costs and simplifies management compared to
solutions based upon multiple separate devices
Enhanced Management
IEEE 802.1Q VLAN
Enables efficient traffic separation, provides better
bandwidth utilization, and alleviates scaling issues by
logically segmenting the physical LAN infrastructure
into different subnets so that packets are switched only
between ports within the same VLAN
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Dynamic Host Configuration Protocol (DHCP) Server
Reduces the work necessary to administer an IP network
by enabling the hosts on an IP network to obtain their IP
address from the Cisco 1710 router
Dynamic Host Configuration Protocol (DHCP) Client
Provides a mechanism for centrally managing the IP
addresses for remote Cisco 1710 routers
Network Address Translation (NAT)/Port Address Translation
(PAT)
Simplifies deployment and reduces Internet access costs
Auxiliary (AUX) port
Enables dial-up connection for remote management
Manageable via SNMP, Telnet, and console port
Allows remote monitoring, configuration, and
diagnostics for all functions integrated in the Cisco 1710,
reducing management time and costs
Ease of use and installation.
Cisco SETUP configuration
utility, AutoInstall, color-coded ports/cables, and LED
status indicators
Simplifies and reduces deployment time and costs with
graphical LAN/VPN policy configurator; command-line,
context-sensitive configuration questions; and
straightforward cabling
Flexibility
Feature-rich Cisco IOS support including multiprotocol
routing (IP, IPX, AppleTalk, IBM/SNA) and bridging
Provides industry’s most robust, scalable, and
feature-rich internetworking software support using the
accepted standard networking software for Internet and
private WANs
Dual-Ethernet configuration
Takes advantage of broadband access technologies such
as cable and DSL to increase WAN connectivity speeds
and reduce WAN access costs
Offers the flexibility to connect any broadband modems
Autosensing 10/100 Fast Ethernet
Simplifies implementation in mixed Ethernet
environments
Features Benefits
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Page 10 of 11
Technical Specifications
Figure 4
Rear Panel, Cisco 1710 Security Access Router
Physical Interfaces/Ports
10/100BaseTX Fast Ethernet port (RJ-45)
• Automatic speed detection
• Automatic full/half duplex negotiation
10BaseT Ethernet port (RJ-45)
• Full/half duplex support (manual selection)
Auxiliary (AUX) port
• RJ-45 jack with EIA/TIA-232 interface
• Asynchronous serial data terminal equipment (DTE) with full
modem controls Carrier Detect (CD), data sheet ready (DSR),
Request To Send (RTS), Clear To Send (CTS)
• Asynchronous serial data rates up to 115.2 kbps
Console port
• RJ-45 jack with EIA/TIA-232 interface (plug compatible with
Cisco 1600/1700/2500/2600 series console ports)
• Asynchronous serial DTE
• Transmit/receive rates up to 115.2 kbps (default 9600 bps, not a
network data port)
• No hardware handshaking such as RTS/CTS
DRAM and Flash Memory
Run from RAM architecture
Flash—ships with 16 MB
• Onboard (fixed/default): 16 MB
• Maximum: 16 MB
• Support dual Flash bank
DRAM—ships with 64 MB
• Onboard (fixed): 32 MB
• One DIMM slot—populated with 32 MB DIMM
• Maximum DRAM: 96 MB
Dimensions
Width: 11.2 in. (28.4 cm)
Height: 3.1 in. (7.85 cm)
Depth: 8.7 in. (22.1 cm)
Weight (minimum): 2.6 lb (1.18 kg)
Weight (maximum): 2.9 lb (1.32 kg)
Power
Locking connector on power socket
AC input voltage: 100 to 240 VAC
Frequency: 50 to 60 Hz
AC input current: rated 1 A, measured 0.5 A
Power dissipation: 20W (maximum)
Environmental
Operating temperature: 32 to 104 F (0 to 40 C)
Nonoperating temperature: –4 to 149 F (–20 to 65 C)
Relative humidity: 10 to 85% noncondensing operating; 5 to 95%
noncondensing nonoperating
Safety
UL 60950
CSA 22.2—No. 60950
EN60950
AS/NZS 3260
ETSI 300-047
BS 6301 (power supply)
IEC 60950 (power supply)
GB 4943 (power supply)
Emission
EN55022, 1998, class B
CISPR22, 1997, class B
CFR47, Part 15, Subpart B, 1995, class B
EN61000-3-3 Voltage Fluctuation and Flicker
Corporate Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 526-4100
European Headquarters
Cisco Systems International BV
Haarlerbergpark
Haarlerbergweg 13-19
1101 CH Amsterdam
The Netherlands
www-europe.cisco.com
Tel: 31 0 20 357 1000
Fax: 31 0 20 357 1100
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
www.cisco.com
Tel: 408 526-7660
Fax: 408 527-0883
Asia Pacific Headquarters
Cisco Systems, Inc.
Capital Tower
168 Robinson Road
#22-01 to #29-01
Singapore 068912
www.cisco.com
Tel: +65 6317 7777
Fax: +65 6317 7799
Cisco Systems has more than 200 offices in the following countries and regions. Addresses, phone numbers, and fax numbers are listed on the
Cisco Web site at www.cisco.com/go/offices
Argentina • Australia • Austria • Belgium • Brazil • Bulgaria • Canada • Chile • China PRC • Colombia • Costa Rica • Croatia
Czech Republic • Denmark • Dubai, UAE • Finland • France • Germany • Greece • Hong Kong SAR • Hungary • India • Indonesia • Ireland
Israel • Italy • Japan • Korea • Luxembourg • Malaysia • Mexico • The Netherlands • New Zealand • Norway • Peru • Philippines • Poland
Portugal • Puerto Rico • Romania • Russia • Saudi Arabia • Scotland • Singapore • Slovakia • Slovenia • South Africa • Spain • Sweden
Switzerland • Taiwan • Thailand • Turkey • Ukraine • United Kingdom • United States • Venezuela • Vietnam • Zimbabwe
All contents are Copyright © 1992–2003 Cisco Systems, Inc. All rights reserved. CCIP, CCSP, the Cisco Arrow logo, the Cisco Powered Network mark, Cisco Unity, Follow Me Browsing, FormShare, and StackWise are
trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and iQuick Study are service marks of Cisco Systems, Inc.; and Aironet, ASIST, BPX, Catalyst, CCDA, CCDP, CCIE, CCNA, CCNP,
Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, the Cisco IOS logo, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Empowering the Internet Generation, Enterprise/Solver,
EtherChannel, EtherSwitch, Fast Step, GigaStack, Internet Quotient, IOS, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, LightStream, MGX, MICA, the Networkers logo, Networking Academy, Network
Registrar, Packet, PIX, Post-Routing, Pre-Routing, RateMUX, Registrar, ScriptShare, SlideCast, SMARTnet, StrataView Plus, Stratm, SwitchProbe, TeleRouter, The Fastest Way to Increase Your Internet Quotient,
TransPath, and VCO are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries.
All other trademarks mentioned in this document or Web site are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company.
(0304R) ETMG 203078—MS 07/03
Immunity
CISPR24, 1997
EN 55024:1998
IEC 61000-4-2:1995
IEC 61000-4-3:1995
IEC 61000-4-4:1995
IEC 61000-4-5:1995
IEC 61000-4-6:1996
IEC 6100-4-8: 1003
IEC 61000-4-11:1995
Service and Support
Leading-edge technology deserves leading-edge support. From
installation and implementation services (Total Implementation
Solutions), to industry leading operational support (SMARTnet),
Cisco and its best in class service partners are available to help you
align your networks with your business needs. Service and support
for the Cisco 1710 is available on a one-time or an annual contract
basis. SMARTnet support options range from help-desk assistance
to proactive, onsite consultation.
All SMARTnet support contracts include:
• Major Cisco IOS Software updates including protocol, security,
bandwidth, and feature improvements
• Full access to Cisco.com for technical assistance, electronic
commerce, and communications information
• 24-hour-a-day access to the industry‚s largest dedicated
technical support staff
A support contract maximizes the value of your technology
investment throughout its lifecycle, ensuring optimum performance
and availability. Augment your Internet staff’s capabilities by taking
full advantage of Cisco expertise.
Contact your local sales office for further information.

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