Cisco Linksys EA2700 User manual

User Guide
Linksys EA-Series

i
Table of Contents
Linksys EA-Series
i
Product Overview
EA2700/EA3500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
EA00 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
EA6500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Setting Up Your EA-Series Router
Where to nd more help . . . . . . . . . . . . . . . . . . . . . . . . . .4
How to install your router . . . . . . . . . . . . . . . . . . . . . . . . .4
How to use Cisco Connect Cloud . . . . . . . . . . . . . . . . . . . .5
How to connect to Cisco Connect Cloud 5
How to change router settings 5
Troubleshooting
Your router was not successfully set up . . . . . . . . . . . . . . . .9
Windows XP Service Pack update . . . . . . . . . . . . . . . . . . . 10
Your Internet cable is not plugged in message . . . . . . . . . . . . 10
Cannot access your router message . . . . . . . . . . . . . . . . . . 11
Specications
Linksys EA2700 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Linksys EA3500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Linksys EA00 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Linksys EA6500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Table of Contents

1
Product Overview
Linksys EA-Series
1
EA2700/EA3500
Back view
Ethernet ports Wi-Fi Protected Setup button
Internet port
Power port
Power indicatorUSB port (EA3500 only)
Your router’s appearance may vary
•USB port (EA3500 only)—To easily share disk storage with other users
on your network or on the Internet, connect a USB drive to this port.
•Ethernet ports—Connect Ethernet cables (also called network cables)
to these Gigabit (10/100/1000) ports, color coded blue, and to other
wired Ethernet network devices on your network.
•Internet port—Connect an Ethernet cable (also called a network or
Internet cable) to this port, color coded yellow, and to your modem.
• Wi-Fi Protected Setup™ button—Press this button to easily configure
wireless security on Wi-Fi Protected Setup-enabled network devices.
•Power indicator—Stays on steadily while power is connected and
following a successful Wi-Fi Protected Setup connection. Flashes slowly
during bootup, during firmware upgrades, and during a Wi-Fi Protected
Setup connection. Flashes quickly when there is a Wi-Fi Protected Setup
error.
•Power port—Connect the included AC power adapter to this port.
CAUTION
Use only the adapter that came with your router.
•Power button—Press | (on) to turn on the router.
Bottom view
Your router’s appearance may vary
•Reset button—Press and hold this button for 5-15 seconds (until the
port lights flash at the same time) to reset the router to its factory
defaults. You can also restore the defaults using Cisco Connect Cloud.
Product Overview

3
Product Overview
Linksys EA-Series
EA6500
Top view
Indicator light
•Indicator light—Stays on steadily while power is connected and
following a successful Wi-Fi Protected Setup connection. Pulses slowly
during bootup, during firmware upgrades, and during a Wi-Fi Protected
Setup connection. Flashes quickly when there is a Wi-Fi Protected Setup
error.
Back view
Ethernet ports
Wi-Fi Protected Setup button Internet port
Power port
Reset button
USB ports
•Wi-Fi Protected Setup™ button—Press this button to easily configure
wireless security on Wi-Fi Protected Setup-enabled network devices.
•Ethernet ports—Connect Ethernet cables (also called network cables)
to these Gigabit (10/100/1000) ports, color coded blue, and to wired
Ethernet network devices on your network.
NOTE
For best performance, use CAT5E or higher rated cables on the
Ethernet ports.
•Internet port—Connect an Ethernet cable (also called a network or
Internet cable) to this port, color coded yellow, and to your modem.
•USB ports—To easily share disk storage with other users on your network
or on the Internet, connect a USB drive to one of these ports. You can also
connect a USB printer and share it across your network.
•Reset button—Press and hold this button for 5-15 seconds (until the
port lights flash at the same time) to reset the router to its factory
defaults. You can also restore the defaults using Cisco Connect Cloud.
•Power port—Connect the included AC power adapter to this port.
•Power button—Press | (on) to turn on the router.

4
Setting Up Your EA-Series Router
Linksys EA-Series
4
Where to find more help
In addition to this User Guide, you can find help at these locations:
•Linksys.com/support (documentation, downloads, FAQs, technical
support, live chat, forums)
•Cisco Connect Cloud help (connect to Cisco Connect Cloud, then click
Help at the top of the screen)
How to install your router
NOTE:
If you lose your setup CD, you can download the software from
Linksys.com/support.
To install your router:
1. Insert the CD into your CD or DVD drive.
2. Click Set up your Linksys Router.
If you do not see this:
•For Windows, click Start, Computer, then double-click the CD drive
and the Setup icon.
•For Mac, double-click the CD icon on your desktop, then double-click
the Setup icon.
3. Follow the on-screen instructions to complete your router setup.
At the end of setup, follow the on-screen instructions to set up your Cisco
Connect Cloud account. Use Cisco Connect Cloud to easily manage your
router’s settings, such as:
• Change your router’s name and password
• Set up guest access
• Configure parental controls
• Connect devices to your network
• Test your Internet connection speed
NOTE:
As part of Cisco Connect Cloud account setup, you will be sent a
verification e-mail. Make sure that you open the e-mail from Cisco
and click the provided link.
Setting Up Your EA-Series Router

5
Setting Up Your EA-Series Router
Linksys EA-Series
How to use Cisco Connect Cloud
How to connect to Cisco Connect Cloud
You can use Cisco Connect Cloud to configure your router from any computer
that has an Internet connection.
To open Cisco Connect Cloud:
1. Click the Cisco Connect Cloud icon on your desktop.
- OR -
Open a web browser and go to www.ciscoconnectcloud.com.
2. Enter the e-mail address and password you set up earlier, then clickLogin.
How to change router settings
Use Cisco Connect Cloud to change settings on your router and set up special
features such as parental controls and guest access.
To change router settings:
NOTE:
For additional help on any menu, click Help at the top of the
screen.
1. Open Cisco Connect Cloud and log into your account.
2. In the menu on the left, click an option:
• Device List lets you display and manage all network devices connected
to your router. You can view devices on your main network and your
guest network, disconnect the devices, or display information about
each device.

6
Setting Up Your EA-Series Router
Linksys EA-Series
• Guest Access lets you configure and monitor a network that guests
can use without accessing all of your network resources.
• Parental Controls let you block web sites and set Internet access
times.
• Media Prioritization lets you set which devices and applications have
top priority for your network traffic.
• Speed Test lets you test your network’s Internet connection speed.

7
Setting Up Your EA-Series Router
Linksys EA-Series
• USB Storage lets you access an attached USB drive (not included) and
set up file sharing, a media server, and FTP access. (Available only on
routers with USB ports.)
• Connectivity lets you configure basic and advanced network settings.
• Troubleshooting lets you diagnose problems with your router and
check the status of the network.
• Wireless lets you configure your router’s wireless network. You can
change the security mode, password, MAC filtering, and connect
devices using Wi-Fi Protected Setup™.

8
Setting Up Your EA-Series Router
Linksys EA-Series
• Security lets you configure your router’s wireless security. You
can set up the firewall, VPN settings, and make custom settings for
applications and games.

9
Troubleshooting
Linksys EA-Series
9
This chapter can help you solve common setup issues and connect to the
Internet. You can find more help from our award-winning customer support at
linksys.com/support.
Your router was not successfully set up
If Cisco Connect Cloud did not complete the setup, you can try the
following:
• Press and hold the Reset button on your router with a paperclip or pin
for 5-15 seconds, then run the Setup program again on the router’s CD.
Your router’s appearance may vary
• Temporarily disable your computer’s firewall (see the security software’s
instructions for help), then run the Setup program again on the router’s
CD.
• If you have another computer, use that computer to run the Setup
program again on the router’s CD.
Troubleshooting

10
Troubleshooting
Linksys EA-Series
Windows XP Service Pack update
On Windows XP computers, Cisco Connect Cloud requires Service Pack 3 in
order to work. If the currently installed Service Pack is older than version 3, you
need to download and install Service Pack 3.
TIP
To temporarily connect to the Internet and download the required
Service Pack, you can use the included Ethernet cable to connect
your computer directly to your modem.
To install Service Pack 3:
1. Connect to the Microsoft Update website (update.microsoft.com/
windowsupdate).
2. Follow the instructions on the website or contact Microsoft if you need
further help.
3. After downloading and installing Service Pack 3, run the Setup program
on your router’sCD.
Your Internet cable is not plugged in
message
If you get a “Your Internet cable is not plugged in” message when trying to set
up your router, follow these troubleshooting steps.
To fix the problem:
1. Make sure that an Ethernet or Internet cable (or a cable like the one
supplied with your router) is securely connected to the yellow Internet
port on the back of the router and to the appropriate port on your
modem. This port on the modem is usually labeled Ethernet, but may
be named Internet or WAN.
Back view of router
Back view of cable modem
Back view of DSL modem

11
Troubleshooting
Linksys EA-Series
2. Make sure that your modem is connected to power and is turned on. If it
has a power switch, make sure that it is set to the ON or l position.
3. If your Internet service is cable, verify that the cable modem’s CABLE port
is connected to the coaxial cable provided by your ISP.
Or, if your Internet service is DSL, make sure that the DSL phone line is
connected to the modem’s DSL port.
4. If your computer was previously connected to your modem with a USB
cable, disconnect the USB cable.
5. Run the Setup program again on the router’s CD.
Cannot access your router message
If you cannot access your router because your computer is not connected to
your network, follow these troubleshooting steps.
To access your router, you must be connected to your own network. If you
currently have wireless Internet access, the problem may be that you have
accidentally connected to a different wireless network.
To fix the problem on Windows computers:
1. On your Windows desktop, right-click the wireless icon in the system tray.
2. Click View Available Wireless Networks. A list of available networks
appears.
3. Click your own network name, then click Connect. In the example
below, the computer was connected to another wireless network named
JimsRouter. The name of the Linksys E-Series network, BronzeEagle in this
example, is shown selected.
4. If you are prompted to enter a network key, type your password (Security
Key) into the Network key and Confirm network key fields, then click
Connect.
Your computer connects to the network, and you should now be able to
access the router.

12
Troubleshooting
Linksys EA-Series
To fix the problem on Mac computers:
1. In the menu bar across the top of the screen, click the AirPort icon. A list
of wireless networks appears. Cisco Connect has automatically assigned
your network a name.
In the example below, the computer was connected to another wireless
network named JimsRouter. The name of the Linksys E-Series network,
BronzeEagle in this example, is shown selected.
2. Click the wireless network name of your Linksys E-Series router
(BronzeEagle in the example).
3. Type your wireless network password (Security Key) into the Password
field, then click OK.

13
Specifications
Linksys EA-Series
13
13
Linksys EA2700
Model Name Linksys EA2700
Description Dual-Band N600 Router with Gigabit
Model Number EA2700
Switch Port Speed 10/100/1000 Mbps (Gigabit Ethernet)
Radio Frequency 2.4 and 5 GHz
# of Antennas 4 (2 per band)
Ports Power, Internet, and Ethernet (1-4)
Buttons Reset, Wi-Fi Protected Setup,
power (EU models only)
LEDs Power/Wi-Fi Protected Setup, Internet,
Ethernet (1-4)
UPnP Supported
Security Features WEP, WPA, WPA2, RADIUS
Security key bits Up to 128-bit encryption
Browser Support Internet Explorer 8 or higher, Firefox 4 or
higher, Google Chrome 10 or higher, and
Safari 4 or higher
Environmental
Dimensions 174 x 190 x 28 mm
(6.85” x 7.48” x 1.10”)
Unit Weight 297.7 g (10.5 oz)
Power 12V, 1A
Certications FCC, IC, CE, Wi-Fi A/B/G/N
Operating Temp. 0 to 40°C (32 to 104°F)
Storage Temp. -20 to 60°C (-4 to 140°F)
Operating Humidity 10 to 80%, relative humidity,
non-condensing
Storage Humidity 5 to 90% non-condensing
NOTES
For regulatory, warranty, and safety information, see the CD that
came with your router or go to Linksys.com/support.
Specifications are subject to change without notice.
Maximum performance derived from IEEE Standard 802.11
specifications. Actual performance can vary, including lower
wireless network capacity, data throughput rate, range and
coverage. Performance depends on many factors, conditions and
variables, including distance from the access point, volume of
network traffic, building materials and construction, operating
system used, mix of wireless products used, interference and other
adverse conditions.
Specifications

14
Specifications
Linksys EA-Series
14
Linksys EA3500
Model Name Linksys EA3500
Description Dual-Band N750 Router with Gigabit and USB
Model Number EA3500
Switch Port Speed 10/100/1000 Mbps (Gigabit Ethernet)
Radio Frequency 2.4 and 5 GHz
# of Antennas 6 (3 per band)
Ports Internet, Ethernet (1-4), USB, Power
Buttons Reset, Wi-Fi Protected Setup,
power (EU models only)
LEDs Power, Internet, Ethernet (1-4)
UPnP Supported
Security Features WEP, WPA, WPA2, RADIUS
Security key bits Up to 128-bit encryption
Storage File System Support FAT, NTFS, and HFS+
Browser Support Internet Explorer 8 or higher, Firefox 4 or
higher, Google Chrome 10 or higher, and
Safari 4 or higher
Environmental
Dimensions 6.69” x 0.98” x 7.48”
(170 x 25 x 190 mm)
Unit Weight 11.5 oz (326 g)
Power 12V, 2A
Certications FCC, IC, CE, Wi-Fi A/B/G/N, Windows 7
Operating Temp. 32 to 95°F (0 to 35°C)
Storage Temp. -4 to 140°F (-20 to 60°C)
Operating Humidity 10 to 80% relative humidity,
non-condensing
Storage Humidity 5 to 90% non-condensing
NOTES
For regulatory, warranty, and safety information, see the CD that
came with your router or go to Linksys.com/support.
Specifications are subject to change without notice.
Maximum performance derived from IEEE Standard 802.11
specifications. Actual performance can vary, including lower
wireless network capacity, data throughput rate, range and
coverage. Performance depends on many factors, conditions and
variables, including distance from the access point, volume of
network traffic, building materials and construction, operating
system used, mix of wireless products used, interference and other
adverse conditions.

16
Specifications
Linksys EA-Series
16
Linksys EA6500
Model Name Linksys EA6500
Description Dual-Band AC Router with Gigabit and 2×USB
Model Number EA6500
Switch Port Speed 10/100/1000 Mbps (Gigabit Ethernet)
Radio Frequency 2.4 and 5 GHz
# of Antennas 6 (3 per band)
Ports Power, USB (2), Internet, Ethernet (1-4)
Buttons Reset, Wi-Fi Protected Setup,
power (EU models only)
LEDs Top panel: Power
Back panel: Internet, Ethernet (1-4)
UPnP Supported
Security Features WEP, WPA, WPA2, RADIUS
Security Key Bits Up to 128-bit encryption
Storage File System Support FAT, NTFS, and HFS+
Browser Support Internet Explorer 8 or higher, Firefox 4 or
higher, Google Chrome 10 or higher, and
Safari 4 or higher
Environmental
Dimensions 10.8” x 1.58” x 7.25”
(256 x 40 x 184 mm)
Unit Weight 17.67 oz (501 g)
Power 12V, 3A
Certications FCC, IC, CE, Wi-Fi a/b/g/n/draft ac,
Windows7, DLNA
Operating Temp. 32 to 104°F (0 to 40°C)
Storage Temp. -4 to 140°F (-20 to 60°C)
Operating Humidity 10 to 80% relative humidity,
non-condensing
Storage Humidity 5 to 90% non-condensing
NOTES
For regulatory, warranty, and safety information, see the CD that
came with your router or go to Linksys.com/support.
Specifications are subject to change without notice.
Maximum performance derived from IEEE Standard 802.11
specifications. Actual performance can vary, including lower
wireless network capacity, data throughput rate, range and
coverage. Performance depends on many factors, conditions and
variables, including distance from the access point, volume of
network traffic, building materials and construction, operating
system used, mix of wireless products used, interference and other
adverse conditions.

3425-01581B 120619MS
Cisco, the Cisco logo, and Linksys are trademarks or registered trademarks of Cisco and/or its affiliates in the United States and other countries.
A listing of Cisco’s trademarks can be found at www.cisco.com/go/trademarks. All other trademarks mentioned in this document are the property of their respective owners.
© 2012 Cisco and/or its affiliates. All rights reserved.
Visit linksys.com/support for award-winning technical support