Cisco TELEPRESENCE MOVI 4.1 - FOR MAC OS X User manual

Cisco TelePresence Movi
4.1
User Guide for Windows
D14409.06
January 2011

Cisco TelePresence Movi for Windows User Guide (4.1) Page 2 of 20
Table of contents
Getting started 4
Prerequisites 4
Signing in 4
Show video window 4
Making a call 4
Receiving a call 4
PC requirements 5
Multimedia device requirements 5
Microphone 5
Camera 5
Settings 6
Automatic startup 6
Video resolution 6
Network 6
Notifications and ring tone 6
Device selection 7
Contacts 8
Adding a contact 8
Deleting a contact 8
Recent calls 9
Call information 9
Deleting call information 9
Presence status 10
Status messages 10
Setting your status 10
Closing Movi 11
Closing and reopening the control window 11
Signing out 11
Exiting Movi 11

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The pop-up toolbar 12
Selfview and camera control 12
Controlling your camera 12
Using the keypad (DTMF) 13
When to use the keypad 13
How to use the keypad 13
Using the keypad during conferences 13
Presentation sharing 13
How to share 13
What to share 14
The info bar 15
Far-end camera control (FECC) 15
How to control the far-end camera 15
Limitations 16
Joining calls to a conference 17
How to toggle between calls on hold 17
How to join participants to a conference 17
How to end calls on hold 17
Troubleshooting 18
Audio issues 18
Further troubleshooting 18
Conference information 18
Checking for updates and getting help 19

Getting started
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Getting started
Prerequisites
The Movi software client is usually made available to you by your company’s IT administrator.
A web camera, a microphone, and loudspeakers or a headset must be connected to your computer for
Movi to work correctly. (See Multimedia device requirements.)
Signing in
Your ITadministrator can automate your sign-in process, and you may not even notice the sign-in
screen.
If enabled by your IT administrator, sign-in will be automatic and you may not even notice the sign-in
screen. Otherwise, your IT administrator will supply you with a username and password.
Note: Automatic sign-in is not available to users of Mac OS X 10.5.
1. Start by entering your username and password in the sign-in form.
2. Movi will sign you in automatically from now on, unless you de-select Remember my Username,
Remember my Password, and Sign in automatically.
3. Click Sign in or press Enter.
Show video window
After you have signed in, Movi displays its control window.
If you want to open your video window before a call to check your camera or your hair, click the Show
video button on the upper right corner of your Movi control window.
You can click the Show video button during a call to bring your video window to the top of your
screens.
Making a call
1. In the search field, start typing the name of the person to call.
2. Click the name on the list or use your arrow keys to scroll down.
3. Double-click the name, click or press Enter. A video window will now appear on screen.
There are three more ways to initiate a new call:
1. Click My contacts and select a name from your list. (See Contacts.)
2. Click Recent calls and select a name from that list (See Recent calls)
3. Enter a video address (SIP URI) for a person or an endpoint directly.
Tip: To see your own video address, click the button with your name on it near the top of the Movi control
window.
Receiving a call
When someone calls you on Movi, this dialog will appear:

Getting started
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Answer or reject the call by clicking the buttons, or close the dialog using the Xto ignore the call without
this being visible to the caller.
PC requirements
Processor A processor supporting SSE3 (such as Pentium 4 Prescott) or better. For business-quality HD
video, Cisco recommends using the Cisco PrecisionHD™ USB camera and a 2 GHz Core 2
Duo processor or better.
Memory 512MB RAM or more.
Operating
system
nWindows XP SP2 or later
nWindows Vista SP1 or later
nWindows 7
Connection IP network connection (broadband, LAN, wireless). At least 24 kbps is required for an audio
connection. For a video connection, the recommended minimum is 128 kbps.
Graphics
card
OpenGL version 1.2 or higher. Hardware support for DirectX 8 or higher.
Sound card Any standard sound card (full-duplex, 16-bit or better) should work with Movi.
Multimedia device requirements
Microphone
All microphones work well with Movi. Note that some cameras have built-in microphones.
Camera
Movi works with most common web cameras. See the Cisco Knowledge Base for updated information
on Movi and cameras.

Settings
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Settings
Movi comes with predefined settings that should work out of the box for most users.
The Settings button in the Movi control window brings up the Settings dialog.
Remember to store changes to settings by clicking OK when you are done.
Automatic startup
By default Movi starts up when you log on to Windows.
Select the Start Cisco TelePresence Movi at Windows logon check box to change this setting.
Video resolution
The video resolution will always be the highest resolution available to you with the resources available.
If Movi detects that it is using too high a share of your system resources, the resolution will be lowered
automatically.
Note: Your IT administrator may limit the video resolution options available to you.
Network
If you experience low video quality, for example jitter, lowering the bandwidth can be helpful.
If you know that more bandwidth than the default setting is available, you may increase the bandwidth
setting for better video quality.
Note: Your IT administrator may limit the bandwidth options available to you.
Notifications and ring tone
You can decide when and how Movi shall notify you when calls come through.
To change the ringtone, follow these steps:
1. Use the drop-down menu and select one of the alternatives.
2. Listen to the tone by clicking the Play button. Note that you must stop one ring tone before you can try
another.
3. Click OK when you are happy with your selection.
You may also want to tweak the following settings:
Do not play notification
when I am busy
You will see the pop up dialog when you have set your status to Busy, but no ring
tone will be played. This setting is enabled by default.
Do not play notification
when I am in a call
You will see the pop up dialog when you are already in a call, but no ring tone
will be played. This setting is disabled by default.
Enable tray icon
notifications
Movi provides "balloon"-style notifications from the systray, for example if you
have missed calls. This setting is enabled by default.

Settings
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Device selection
You may want to use different audio and video devices than those Movi has picked by default. For
example, your camera and your PC may both have built-in microphones.
The drop-down lists let you choose from all devices detected on your system:
nMicrophones (audio input)
nLoudspeakers and/or headphones (audio output)
nCameras (video input)

Contacts
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Contacts
The My contacts list contains endpoints and Movi users whose video addresses you have stored for
quick retrieval and reuse.
Note: The My contacts list, the Recent calls list and your password are stored per Windows user and
per Movi account. If there are other user accounts on your computer, they will not have access to your
list.
Adding a contact
There are several ways of adding a new contact to the My contacts list. To get started:
1. Use the search field or the Recent calls list to locate a person or endpoint.
2. Select the list entry you want using the mouse or arrow keys. This will make the link Add to my
contacts appear.
3. Click Add to my contacts.
4. Enter the name you want for your contact.
5. Click Save or press Enter.
You can also add a video address as a contact directly:
1. Click My contacts.
2. Click Add new contact.
3. Enter the name you want for your contact.
4. Enter the video address (SIP URI).
5. Click Save or press Enter.
Deleting a contact
1. Click My contacts
2. Select the contact you want to delete using the mouse or arrow keys to make the link Edit contact
appear.
3. Click Edit contact.
4. Click Delete contact.

Recent calls
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Recent calls
Call information
Recent calls is an overview of your latest outgoing, incoming, and missed calls. You can use the list to
redial and to add callers and recipients from the list as contacts.
Note: The list of recent calls is stored per user. If there are other user accounts on your computer, they
will not have access to your list.
Each entry in the recent calls list has an icon indicating status:
You made an outgoing call.
You answered an incoming call.
You missed an incoming call.
If you have answered a call from a different Movi installation or endpoint, this will be noted in the list as
"Answered elsewhere".
Each list entry also contains information on:
nDate and time of call
nCall duration (click on each entry to display)
nVideo address of the caller (incoming) or the recipient (outgoing)
Deleting call information
To clear the Recent calls list:
1. Click Recent calls.
2. Click the link Clear history in the lower right corner.

Presence status
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Presence status
Status messages
Your Movi presence status is reflected in search results and contact lists.
Online This is an online Movi user.
Registered This is a connected endpoint.
Away The user has set this status.
Busy in
call
This status is set by Movi or the endpoint when the user is in a call.
Busy The user has set this status.
Offline This status is set by Movi or the endpoint when the user signs out or exits, but it may also
have been set by the user.
No status No status information is available for this user, who may be online or offline.
Setting your status
You can manually change your status by clicking on the Status button next to your name in the Movi
control window. The alternatives are:
Online
Away
Busy This status may also turn off the ring tone, depending on your settings. (See Settings.)
Appear offline You will remain logged in while appearing offline to others.
Note: Your status will change automatically from Online to Busy in call.