Cisco Catalyst 3560-C User manual

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Catalyst 3560-C and 2960-C Switch Getting Started Guide
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Catalyst 3560-C and 2960-C Switch
Getting Started Guide
• About This Guide
• Box Contents
• Running Express Setup
• Managing the Switch
• Installing the Switch
• Connecting to the Switch Ports
• In Case of Difficulty
• Obtaining Documentation and Submitting a Service Request

Catalyst 3560-C and 2960-C Switch Getting Started Guide
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Catalyst 3560-C and 2960-C Switch Getting Started Guide
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About This Guide
This guide describes how to use Express Setup to initially configure your
Catalyst 3560-C and 2960-C switches. It also covers switch management options,
basic installation, port and module connection procedures, and troubleshooting.
For additional installation and configuration information for the switch, see the
Catalyst 3560-C and 2960-C documentation on Cisco.com. For system
requirements, important notes, limitations, open and resolved bugs, and
last-minute documentation updates, see the release notes, also on Cisco.com. For
translations of the warnings that appear in this publication, see the Regulatory
Compliance and Safety Information for the Catalyst 3560-C and 2960-C switches
on Cisco.com.
When using the online publications, see the documents that match the Cisco IOS
software version running on the switch.

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Catalyst 3560-C and 2960-C Switch Getting Started Guide
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Catalyst 3560-C and 2960-C Switch Getting Started Guide
Box Contents
1Catalyst 2960-C switch1
1. Catalyst 2960CPD-8PT-L switch shown for example. Your switch model might look different.
6Reset button cover
2Mounting template 7(Optional) Console cable2
2. Orderable on all Catalyst 2960-C and 3560-C switches.
3Four rubber mounting feet 8(Optional) USB cable2
4Three number 8 Phillips pan-head screws 9AC power cord3
3. Orderable for switches with an AC power connector.
5Documentation 10 Power adapter4
4. Orderable for switches with an AUX power connector.
Product Documentation
and Compliance for the
3560-C and 2960-C
Switches
1
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4
3
5
9
10
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6
8
330856
MODE
CON SO LE
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Catalyst 3560-C and 2960-C Switch Getting Started Guide
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Running Express Setup
You should use Express Setup to enter the initial IP information. You can then
access the switch through the IP address for further configuration.
Note To use the CLI-based initial setup program, see Appendix C, “Configuring the
Switch with the CLI Setup Program,” in the switch hardware guide.
You need this equipment:
• PC with Windows 2000, XP, Vista, or Windows Server 2003
• Web browser (Internet Explorer 6.0, 7.0, or Firefox 1.5, 2.0, or later) with
JavaScript enabled
• Straight-through or crossover Category 5 or 6 cable
Note Before running Express Setup, disable any pop-up blockers or proxy settings on
your browser and any wireless client running on your PC.
.
Step 1 Make sure that nothing is connected to the switch.
During Express Setup, the switch acts as a DHCP server. If your PC has a static IP address,
temporarily configure your PC settings to use DHCP before going to the next step.
Note Write down the static IP address. You will need this IP address in Step 10.
Step 2 Power the switch:
For switch models with an AC power connector
• Plug the AC power cord into the AC power connector and into an AC power outlet.
For switch models with an AUX power connector
• Connect a 10/100/1000 uplink port to a PoE switch, such as a Catalyst 3750-X.
Or
• Plug the auxiliary power adapter cord into the AUX power connector and into an AC
power outlet.
Note For more information on powering the switches, see the “Switch Installation” chapter
in the hardware guide.

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Catalyst 3560-C and 2960-C Switch Getting Started Guide
Step 3 Approximately 30 seconds after the switch powers on, it begins the power-on self-test
(POST), which can take up to 5 minutes.
During POST, the SYSTEM LED blinks green, and the other LEDs turn green.
When POST is complete, the SYSTEM LED turns green, and the other LEDs turn off.
Troubleshooting:
If the SYSTEM LED blinks green, does not turn green, or turns amber, contact your Cisco
representative or reseller. The switch failed the POST.
Step 4 Press and hold the Mode button until all of the
LEDs next to the console port turn green. You
might need to hold the button for 3 to 5
seconds.
The switch is now in Express Setup mode.
Before going to the next step, make sure that
all LEDs next to the console port are green.
Troubleshooting:
If the LEDs blink after you press the Mode
button, release it. Blinking LEDs mean that
the switch is already configured and cannot
go into Express Setup mode. For more
information, see the “Resetting the Switch”
section on page 21. You can also use the CLI
setup program described in the switch
hardware guide.
MODE
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Step 5 Connect a Category 5 or 6 Ethernet cable to
any 10/100 or 10/100/1000 Ethernet downlink
port (such as port 1) on the switch front panel.
Connect the other end of the cable to the
Ethernet port on your PC.
Before going to the next step, wait until the
port LEDs on the switch and your PC or
laptop are green or blinking green. The green
port LEDs mean a successful connection.
Troubleshooting:
If the port LEDs do not turn green after about
30 seconds, make sure that:
• You connected the Ethernet cable to one
of the downlink switch ports (not to an
uplink port such as the dual-purpose
port).
• You are using an undamaged Category 5
or 6 Ethernet cable.
• The other device is turned on.
Step 6 Enter the IP address 10.0.0.1 in a web
browser, and press Enter.
When prompted, enter the default password,
cisco.
Note The switch ignores text in the
username field.
The Express Setup window appears.
Troubleshooting:
If the Express Setup window does not appear,
make sure that any pop-up blockers or proxy
settings on your browser are disabled and that
any wireless client is disabled on your PC or
laptop.
MODE
CONSOLE
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S eries
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Catalyst 3560-C and 2960-C Switch Getting Started Guide
Step 7 Enter the required settings in the Express Setup window.
Note All entries must be in English letters.
Required Fields
In the Network Settings fields:
• In the Management Interface (VLAN ID) field, the default is 1.
Note We recommend that you use the default VLAN value. During Express Setup,
VLAN 1 is the only VLAN on the switch.
Enter a new VLAN ID only if you want to change the management interface through
which you manage the switch. The VLAN ID range is 1 to 1001.
• In the IP Address field, enter the IP address of the switch.
• In the Subnet Mask field, click the drop-down arrow, and select a subnet mask.
• In the Default Gateway field, enter the IP address for the default gateway (router).
• In the Switch Password field, enter your password. The password can be from 1 to 25
alphanumeric characters, can start with a number, is case sensitive, allows embedded
spaces, but does not allow spaces at the beginning or end. In the Confirm Switch
Password field, enter your password again.
Note You must change the password from the default password, cisco.
Additional Fields
You can enter the optional information now, or enter it later by using the device manager.
For more information about the Express Setup fields, see the online help for the Express Setup
window.
Click Submit to save your changes and to complete the initial setup.
Step 8 After you click Submit, these events occur:
• The switch is configured and exits Express Setup mode.
• The browser displays a warning message and tries to connect with the earlier switch IP
address. Typically, connectivity between the PC and the switch is lost because the
configured switch IP address is in a different subnet from the IP address on the PC.
Step 9 Disconnect the switch from the PC, and install the switch in your network. See the “Installing
the Switch” section on page 12.

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Step 10 If you changed the static IP address on your PC in Step 1, change it to the previously
configured static IP address.
Step 11 You can now manage the switch by using the Cisco Network Assistant, the device manager,
or both. See the “Managing the Switch” section on page 9 for information about configuring
and managing the switch.
You can display the device manager by following these steps:
1. Start a web browser on your PC or laptop.
2. Enter the switch IP address, username, and password (assigned in Step 7) in the web
browser, and press Enter. The device manager page appears.
Troubleshooting:
If the device manager page does not appear:
• Confirm that the port LED for the switch port connected to your network is green.
• Confirm that the PC or laptop that you are using to access the switch has network
connectivity by connecting it to a well-known web server in your network. If there is no
network connection, troubleshoot the network settings on the PC or laptop.
• Make sure that the switch IP address in the browser is correct.
• If the switch IP address in the browser is correct, the switch port LED is green, and the
PC or laptop has network connectivity, continue troubleshooting by reconnecting the PC
or laptop to the switch. Configure a static IP address on the PC or laptop that is in the
same subnet as the switch IP address. For example:
– If your switch IP address is 172.20.20.85 and your PC or laptop IP address is
172.20.20.84, both devices are in the same network.
– If your switch IP address is 172.20.20.85 and your PC or laptop IP address is
10.0.0.2, the devices are in different networks and cannot communicate directly.
• When the LED on the switch port connected to the PC or laptop is green, re-enter the
switch IP address in a web browser to display the device manager. When the device
manager appears, you can continue with the switch configuration.

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Catalyst 3560-C and 2960-C Switch Getting Started Guide
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Catalyst 3560-C and 2960-C Switch Getting Started Guide
Managing the Switch
After completing Express Setup and installing the switch in your network, you
can use one of these options for further configuration:
• Device Manager
• Cisco Network Assistant
• Command-Line Interface
• Other Management Options
Device Manager
The simplest way to manage the switch is by using the device manager in the
switch memory. This web interface offers quick configuration and monitoring.
You can access the device manager from anywhere in your network through a web
browser.
1. Launch a web browser on your PC or workstation.
2. Enter the switch IP address in the web browser, and press Enter. The device
manager page appears.
3. Use the device manager to perform basic switch configuration and
monitoring. See the device manager online help for more information.
4. For more advanced configuration, download and run the Cisco Network
Assistant, which is described in the next section.

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Cisco Network Assistant
Cisco Network Assistant is a software program that you download from
Cisco.com and run on your PC. It offers advanced options for configuring and
monitoring multiple devices, including switches, switch clusters, switch stacks,
routers, and access points. Network Assistant is free—there is no charge to
download, install, or use it.
1. Go to this Web address:
http://www.cisco.com/en/US/products/ps5931/index.html
You must be a registered Cisco.com user, but you need no other access
privileges.
2. Click the Download Software link, and select the version you want to
download.
3. Download the Network Assistant installer, and run it. (You can run it directly
from the Web if your browser offers this choice.)
4. When you run the installer, follow the displayed instructions. In the final
panel, click Finish to complete the Network Assistant installation.
See the Network Assistant online help and the getting started guide for more
information.
Command-Line Interface
You can enter Cisco IOS commands and parameters through the CLI. Access the
CLI by using one of these options:
• Switch RJ-45 Console Port
• Switch USB Mini-Type B Console Port