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OL-23883-02
QUICK START GUIDE
Cisco Unity Express 8.6
Voice-Mail System
Set Up Your Voice Mailbox and
Select the Language
If this is your first time accessing
Cisco Unity Express and you do not have a
PIN, you must call from your extension.
1. Dial the internal or external number to
call Cisco Unity Express.
2. If asked for a PIN and you have one, enter
it and press .
You are prompted to set up a recorded name
and personal greeting and change your
password. To exit , press .
To create a recorded name that identifies you
to callers:
1. The system states you have no recorded
name. To record a name, press .
2. At the tone, say your first and last name.
When done, press .
3. Your newly recorded name plays.
Press to keep it, or to rerecord.
To record a personal greeting:
1. The standard greeting (“Sorry, <extension
xxxx>/<username> is not available”) plays. To
keep this greeting, press .
2. To record a new standard greeting, press .
Speak your greeting. When done, press .
3. Your newly recorded greeting plays. To accept
this greeting and continue, press . To
rerecord, press .
To change your password:
1. Enter your new password, which must be at
least 3 digits. Press when done.
2. Re-enter your new password, then press .
To change to another available language:
1. Choose Setup Options, then Language
Options.
Access Cisco Unity Express by
Phone
Dial the Cisco Unity Express voice-mail system
phone number.
• If asked for a PIN, enter it and press .
Note: If you are calling from someone else’s
phone, you must press to enter your own ID
(usually your extension) and press . Then
enter your PIN and press again.
• If you are asked for your ID (usually your
extension), enter it and press . Then enter
your PIN and press again.
Access Cisco Unity Express by
Computer
1. From Microsoft Internet Explorer or Firefox, enter
the hostname or IP address of your Cisco Unity
Express server using the format
http://<hostname>/user or https://<hostname>/user
2. Log in to the application using your user ID
and password.
You can change your mailbox settings, change
your password, create distribution lists,
modify your user profile, and set up voice-mail
notifications (if enabled).
Listen to Messages
Perform steps in “Access Cisco Unity Express by
Phone” to reach the main voice-mail menu.
• Press to listen to new messages.
• Press to listen to old messages, then:
–
Press to listen to saved messages.
–
Press to listen to deleted messages.
During message summary or playback, you can
press the following numbers:
Restart message summary or playback
Save message
Delete message
Reply to message
Initiate a Live Reply call to message sender
Forward message
Save message as new
Go back 3 seconds or, if paused, go back
3 seconds and continue playback
Pause message or, if paused, continue playback
Go forward 3 seconds or, if paused, go forward
3 seconds and continue playback
Skip summary or message
Note: Faxes can be printed. See the Cisco Unity
Express Voice-Mail User Guide.
Send a Message
1. Perform the steps in “Access Cisco Unity
Express by Phone” to reach the main
voice-mail menu.
2. Press to send a message.
3. Address message by name (default), or press
to switch from addressing by name to
addressing by number (extensions or
distribution lists). For extensions at remote
locations, enter the location ID before the
extension number. Press to confirm
selection. Press to add another name, or go
to next step.
If activated by your administrator, you can
search the global directory for user names
when addressing a message by name. Press .
4. Press to start and to stop recording.
Note: If you hang up at any point after
recording your message, or before selecting a
message option, and you have already
addressed the message, your message is still
sent. To cancel sending, press to return to
the previous menu, or go to Step 6.
5. Press for additional message options and to
address message (if not done earlier), or go to
next step.
6. Press to send.
7. If activated by your administrator, press to
leave another message for the same mailbox,
or to leave a message for another mailbox.
Anytime
• Press to access help.
• Press to cancel, exit, or back up
• Press to skip or move ahead, complete or
confirm addressing, accept changes, send
message, and start and stop recording.
For More Information
See the Cisco Unity Express Voice-Mail User Guide
for Advanced Features at:
http://www.cisco.com/en/US/products/sw/voicesw/
ps5520/products_user_guide_list.html
