Samsung SVM-400 User manual

Voice Mail System
Installation
Manual
SVM-400

Publication Information
Samsung Business Communications reserves the right without prior notice to revise information
in this publication for any reason.
Samsung Business Communications also reserves the right without prior notice to make changes
in design or components of equipment as engineering and manufacturing may warrant.
Disclaimer
Samsung Business Communications is not responsible for errors or problems arising from
customers not installing, programming or operating their Samsung systems as described in this
manual.
Copyright 2004
Samsung Business Communications
All rights reserved. No part of this manual may be reproduced in any form or by any means –
graphic, electronic or mechanical, including recording, taping, photocopy or information retrieval
system – without express written permission of the publisher of this material.
Part No:17625 Version 2.1

EUDeclaration ofConformity(RTTE)
SamsungElectronics Co.,Ltd.
259 Gongdan-Dong, Gumi-CityKyungbuk,Korea,730-030
(factoryname,address)
declareunderoursoleresponsibilitythattheproduct
DigitalKeyphoneSystem"DCSVIP"
towhichthisdeclarationrelates isinconformitywith
RTTEDirective 1999/5/EC(AnnexII )
LowVoltageDirective 73/23/EEC
EMC Directive 89/336/EEC:92/31/EEC
By applicationof thefollowingstandards
EN55022 :1998 IncA1:2000*
.........................................................................................
EN61000-3-2:1995 Inc.A1/A2:1998
.........................................................................................
EN61000-3-3:1995,EN61000-4-2:1995 Inc.A1:1998,EN61000-4-3:1996 Inc.A1:1998
.........................................................................................
EN61000-4-4:1995,EN61000-4-5:1995,EN61000-4-6:1996,EN61000-4-8:1993
.........................................................................................
EN61000-4-11:1994,AS/NZS3548:1995
.........................................................................................
EN60950 ;1992+A1+A2+A3+A4+A11
.........................................................................................
.........................................................................................
(Manufacturer)
SamsungElectronics Co., Ltd
259,Gongdan-Dong,Gumi-City
Kyungbuk,Korea, 730-030
Tae-eokJang /GeneralManager
................................................. .................................................................................
(placeanddateofissue)(nameand signatureofauthorizedperson)
(Representative intheEU)
SamsungElectronics EuroQALab.
BlackbusheBusiness Park
SaxonyWay,Yateley,Hampshire
GU46 6GG, UK
In-Seop Lee /Manager
................................................. ...............................................................................
(place and date ofissue) (name andsignature ofauthorized person)
TEJang
2001-03-31
ISLee
2001-04-03

EU Declaration ofConformity(RTTE)
SamsungElectronics Co.,Ltd.
259 Gongdan-Dong, Gumi-CityKyungbuk,Korea,730-030
(factoryname,address)
declareunderoursoleresponsibilitythattheproduct
DigitalKeyphoneSystem"DCS-816"
towhichthisdeclarationrelatesisinconformitywith
RTTEDirective 1999/5/EC(AnnexII)
LowVoltageDirective73/23/EEC:93/68/EEC
EMC Directive 89/336/EEC:92/31/EEC
By applicationof thefollowingstandards
EN55022 :1998 + A1:2000 + A2:2003, EN55024:1998 + A1:2001 + A2:2003
EN61000-3-2:2000, EN61000-3-3:1995 + A1:2001
EN61000-4-2:1995 + A1:1998 + A2:2001, EN61000-4-3:2002
EN61000-4-4:1995 + A1:2001 + A2:2001,EN61000-4-5:1995,
EN61000-4-6:1996 + A1:2001, EN61000-4-11:1994 + A1:2001
EN60950 ;1999 + Corr.Jan.2000
(Manufacturer)
SamsungElectronics Co., Ltd
259,Gongdan-Dong,Gumi-City
Kyungbuk,Korea, 730-030
Tae-eokJang /GeneralManager
................................................. .................................................................................
(placeanddateofissue)(nameand signatureofauthorizedperson)
(Representative intheEU)
SamsungElectronics EuroQALab.
BlackbusheBusiness Park
SaxonyWay,Yateley,Hampshire
GU46 6GG, UK
In-Seop Lee /Manager
................................................. ...............................................................................
(place and date ofissue) (name andsignature ofauthorized person)
TEJang
2001-03-31
ISLee
2001-04-03

EU Declaration ofConformity(RTTE)
SamsungElectronics Co.,Ltd.
259 Gongdan-Dong, Gumi-CityKyungbuk,Korea,730-030
(factoryname,address)
declareunderoursoleresponsibilitythattheproduct
DigitalKeyphoneSystem "DCS-408"
towhichthisdeclarationrelates isinconformitywith
RTTEDirective 1999/5/EC(AnnexII )
LowVoltageDirective73/23/EEC:93/68/EEC
EMC Directive 89/336/EEC:92/31/EEC
Byapplicationofthefollowing standards
EN55022 :1998 IncA1:2000* , EN55024 : 1998 +A1:2001
EN61000-3-2:1995 Inc.A1/A2:1998
EN61000-3-3:1995,EN61000-4-2:1995 Inc.A1:1998,EN61000-4-3:1996 Inc.A1:1998
EN61000-4-4:1995,EN61000-4-5:1995,EN61000-4-6:1996,EN61000-4-8:1993
EN61000-4-11:1994,AS/NZS3548:1995
EN60950 ;1992+A1+A2+A3+A4+A11
(Manufacturer)
SamsungElectronics Co., Ltd
259,Gongdan-Dong,Gumi-City
Kyungbuk,Korea, 730-030
Tae-eokJang /GeneralManager
................................................. .................................................................................
(place and date ofissue) (name andsignature ofauthorized person)
(Representative intheEU)
SamsungElectronics EuroQALab.
BlackbusheBusiness Park
SaxonyWay,Yateley,Hampshire
GU46 6GG, UK
In-Seop Lee /Manager
................................................. ...............................................................................
(place and date ofissue) (name andsignature ofauthorized person)
2000-12-08
2000-12-08 TEJang
ISLee

EU Declaration ofConformity(RTTE)
SamsungElectronics Co.,Ltd.
259 Gongdan-Dong, Gumi-CityKyungbuk,Korea,730-030
(factoryname,address)
declareunderoursoleresponsibilitythattheproduct
DigitalKeyphoneSystem"DCS-408i"
towhichthisdeclarationrelates isinconformitywith
RTTEDirective 1999/5/EC(AnnexII )
LowVoltageDirective73/23/EEC:93/68/EEC
EMC Directive 89/336/EEC:92/31/EEC
Byapplicationofthefollowing standards
EN55022 :1998 IncA1:2000* , EN55024 : 1998 +A1:2001
EN61000-3-2:1995 Inc.A1/A2:1998
EN61000-3-3:1995,EN61000-4-2:1995 Inc.A1:1998,EN61000-4-3:1996 Inc.A1:1998
EN61000-4-4:1995,EN61000-4-5:1995,EN61000-4-6:1996,EN61000-4-8:1993
EN61000-4-11:1994,AS/NZS3548:1995
EN60950 ;1992+A1+A2+A3+A4+A11
(Manufacturer)
SamsungElectronics Co., Ltd
259,Gongdan-Dong,Gumi-City
Kyungbuk,Korea, 730-030
Tae-eokJang /GeneralManager
................................................. .................................................................................
(place and date ofissue) (name andsignature ofauthorized person)
(Representative intheEU)
SamsungElectronics EuroQALab.
BlackbusheBusiness Park
SaxonyWay,Yateley,Hampshire
GU46 6GG, UK
In-Seop Lee /Manager
................................................. ...............................................................................
(place and date ofissue) (name andsignature ofauthorized person)
2001-06-11
2001-06-07 TEJang
ISLee

Samsung
SVM-400 Voice Mail System Installation Manual
– i –
Chapter 1 SVM-400 System Overview ...................................1
System Features ...................................................................................................1
Product Safety Precautions ..................................................................................3
Chapter 2 SVM-400 System Installation................................4
Environment Requirements ...................................................................................4
Precautions for Installation.....................................................................................4
Unpacking the System...........................................................................................5
Procedure for Removing Covers............................................................................6
Installation Procedure ...........................................................................................7
Grounding ...................................................................................................................... 7
Fixing the System on the Wall (Optional).....................................................................10
Testing Initial System Operation .................................................................................. 11
Installing the Battery ....................................................................................................12
Installing Cables .......................................................................................................... 14
Connecting the Keyphone System ....................................................................................15
Replacing System ROMs ....................................................................................16
Appendix A System Specifications ....................................17

Samsung
SVM-400 Voice Mail System Installation Manual
CHAPTER 1 SVM-400 System Overview
The Samsung SVM-400 is a Voice Mail and
Auto Attendant system designed for implementing
on a
Samsung DCS-VIP, DCS-816, DCS-408 or DCS-408i keyphone system.
System Features
o
Simple and slim design.
o
Easy to install.
o
Supports 2 or 4 port versions to handle 2 or 4 calls simultaneously.
For a full description of system features, capabilities and operation, refer to the Samsung
SVMi-2, SVMi-4 & SVM-400 Voice Mail Systems Technical Manual and User Guide.
Front View of System
Front
cover
Side cover
SVM - 400
– 1 –

Samsung
SVM-400 Voice Mail System Installation Manual
System Ports (After Removing Side Cover)
Flash card
DLI ports (Digital line interface ports:21-24)
SIO port (For RS-232C)
Battery port
Rear View of System
– 2 –

Samsung
SVM-400 Voice Mail System Installation Manual
Product Safety Precautions
Precautions on Installation
Do not install the unit in a location subject to moisture or wetness.
►May cause a malfunction or shorten the lifespan of components.
Do not install the unit near a heat source.
►May cause a fire.
Precautions on Use
Do not attempt repair or modification yourself.
►Contact a service centre if repair is required.
If abnormal sounds, smells or smoke come from a telephone, immediately unplug the telephone line
and contact a service centre.
►If the unit is left in this state, a fire may result.
Precautions on Cleaning
Do not spray cleaning fluids directly on the unit, and do not clean the unit with benzene, thinner or
alcohol.
►May cause a fire or an electric shock.
– 3 –

Samsung
SVM-400 Voice Mail System Installation Manual
CHAPTER 2 SVM-400 System Installation
This chapter describes the installation procedures for the SVM-400 system, including precau-
tions for your safety. Read this chapter carefully
before installing the system.
Environmental Requirements
oTemperature: 0°–40°C (32°–104°F)
oRelative Humidity: Maximum 90% (non-condensing)
oPower Specifications: Power supply of 60 or more watts
220VAC–240VAC, 1.6A
oRegular Frequency: 50Hz
Keep the unit away from static electricity and electrical noise
If there is a possibility of static electricity or electrical “noise” occurring where the system is
installed (due to carpets, electrical
machinery, etc), measures for preventing this should be put
in place.
Install the unit where it is not exposed to harmful conditions
Be careful not to expose the system to direct sunlight, corrosive vapour, dust, regular vibration
or high levels of magnetic fields
generated by motors or copying machines.
Precautions for Installation
Selecting Location
Select a location having sufficient space and levels of brightness to facilitate installation.
Preventing Static Electricity
The unit should not be installed in a room with carpets. To ensure safety, discharge any static
electricity by touching the metal portion of a grounded object or the ground connection on the
system before installing
or repairing the system.
In addition, for protection and reliable operation of the system, standard grounding conditions
should be met.
Cable Requirements
Select a location which minimises the length of system cables, and ensure that all cables to and
from the system are not damaged. In addition,
take care to protect all cables from elec-
tromagnetic interference; for instance, by keeping them at a safe distance from cables for other
equipment.
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Samsung
SVM-400 Voice Mail System Installation Manual
Refer to the cable requirements shown in the following table.
Equipment Cable Max. Metres
Digital Keyset 1 Pair Twisted 400
Line Conditions
When using AWG 24 (0.5 mm) cables, the maximum length of a cable for digital keysets is as
shown in the table above.
Be careful not to fold cables, make contact with other equipment or otherwise damage cables
during installation. Do not run cables outside of
the building.
Checking Power
If the keyphone system shares AC power with other machines, problems from noise, mal-
functioning
due to voltage drops, or fire may result. Moreover, interruption of power at night may
cause malfunctioning and breakdown of the battery.
CAUTION: Always use a dedicated, stable AC power supply for the system
Unpacking the System
Unpack your SVM-400 system and check that there is no damage to any item. If you dis-
cover any damage, contact your dealer before
attempting installation. Also check that you have
received the following items.
o
SVM-400 system main unit
o
Three screws and three bushings for hanging the unit on the wall
o
Cable for battery connection
o
Two AC power fuses (F1) - 250V, 2A
o
Two battery fuses (F2) - 125V, 3A
o
AC power cable
o
Four cable ties
– 5 –

Samsung
SVM-400 Voice Mail System Installation Manual
SVM-400
Bushings Screws
Cable for Battery Connection
F1 Fuses
F2 Fuses
Cable Ties
AC Power Cable
Installation Manual
Procedure for Removing Covers
The system cover comprises a front cover and a side cover. Refer to the diagram below to
remove the
covers.
Removing the Side Cover
Viewed from the top, the small cover on the right-hand side is the side cover. A round indent in
the side cover is marked PUSH. To remove the side cover, push it to the right while gently
pressing the indent.
Removing the Front Cover
After removing the side cover, loosen the four screws holding the front cover, as shown. Two are
located
under the side cover and two are on the base of the unit. After removing the screws,
hold the sides of the front cover and pull gently to remove it.
Front cover
Side cover
– 6 –

Samsung
SVM-400 Voice Mail System Installation Manual
SVM-400: Internal View
Power board
2 DLI option board
Base board
Replacing the Covers
Replace the front cover by pushing it gently into place and secure it with the four screws you
removed. Slide the side
cover back into position until the clips engage securely.
Installation Procedure
Grounding
! Grounding is essential to protect users and the keyphone system from lightning strikes, static
electricity and other sources of instant high voltage.
! T he AC power supply normally includes a ground connection. If for any reason it does not, separate
external grounding
should be done (as described here). Separate grounding should also be done if the
AC power
supply does include grounding but there is a problem.
! Incorrect grounding may cause a malfunction in the system.
WARNING
Remove the AC power cable before installing the grounding
connection. If
you attempt to connect a ground with the AC power
cord plugged in,
you are at serious risk of death or injury.
– 7 –

Samsung
SVM-400 Voice Mail System Installation Manual
Connecting an External Ground (Optional)
To connect an external ground, if required, follow these steps.
1. Remove the covers of the system unit as described earlier.
A green cable with a yellow stripe is soldered to the grounding end of the AC power cable
connection (labelled
AC INPUT) inside the system unit. The other end of the green cable is
attached to the FRG lug on the power board. (Fig 1.)
Green cable soldered to the AC INPUT
Lug
Lug
Figure 1
2. Cut the green cable soldered to the AC INPUT, about 2~3cm (1 inch) from the soldered end.
(Fig. 2.)
2-3 cm
Fig. 1
Figure 2
– 8 –

Samsung
SVM-400 Voice Mail System Installation Manual
3. Push the green cable out through the rectangular hole located near to the FRG lug
(Fig. 3) and insert the cable into the groove on the base of the unit (Fig. 4.).
Rectangular hole
Push out green cable through hole
Figure 3
4. Prepare an AWG 10 (2.6mm) cable for connecting to an external ground and connect it to
the ground. Insert the cable into the groove on the base
of the unit and connect it to the
green
cable you inserted in the groove at step 3. There are two ways to connect the cables:
O solder the ends of the two cables together, or
O expose sufficient wire on both cables to twist them together tightly (Fig. 4.)
Twist wires tightly
Externally grounded cable
Green cable
Figure 4
– 9 –

Samsung
SVM-400 Voice Mail System Installation Manual
NOTE: The cable for external grounding is not supplied with your system and should be
prepared separately.
The system can now be installed as a freestanding unit or may be secured to a wall using the
following procedure.
Fixing the System on the Wall (Optional)
The unit has three grooves on the rear for fixing to a wall using the screws and bushings
provided.
Grooves on rear of system (three)
1. Drill three holes in the wall at the positions indicated for the screws using an electric drill.
CAUTION: If the wall is made of plaster or brick, or if the building is prefabricated, you should fix a
wooden board having a thickness of about 2 cm to the wall and drill the holes in this. Otherwise,
you may damage the wall.
2. Insert the screws into the holes you drilled. If the wall is made of concrete, you will first need
to
insert the bushings into the holes and then insert the screws into the bushings. Fasten the
screws, leaving each one protruding sufficiently to be able to support the system.
Hole
Bushing
Screw
– 10 –

Samsung
SVM-400 Voice Mail System Installation Manual
CAUTION: If you insert screws directly into concrete walls without using bushings, the system may
not be fitted securely to the wall.
3. Fix the unit securely by locating the protruding screws in the grooves.
Testing Initial System Operation
Check that the system operates normally before you begin connecting any cables to the unit.
1. Make sure the AC power switch is off.
2. Connect the power cable to the AC INPUT connector on the unit and to an AC mains power
socket.
3. Turn on the AC power switch. Check that the red LED inside the cover on the lower right-
hand side is flashing.
Red LED flashes
..
If the red LED lights but does not flash:
Turn off the power and remove the trunk board. Turn on the power again and see if the
red LED flashes.
If the red LED flashes, the trunk board is defective. Contact your dealer or the Sam-
sung
Technical Support department for advice.
If the red LED still does not flash, the baseboard is defective. Contact your dealer or the
Samsung
Technical Support department for advice.
If the red LED does not light:
Switch off the power and remove the power cable. Then remove the cover as de-
scribed earlier and inspect the
AC power fuse (F1) next to the AC INPUT (power cable)
connector.
If the fuse is normal, check the power supply and output voltage. If these are normal and
the red
LED remains off, contact your dealer or the Samsung Technical Support
department for
advice.
– 11 –

Samsung
SVM-400 Voice Mail System Installation Manual
Installing the Battery
Selecting the Battery
You need a battery to operate the system if a power failure occurs. The battery required is DC
48V (6AH~40AH). If an excessively large capacity battery is used, this may cause a system
breakdown. If the capacity of
the battery is too small, the system may not operate
satisfactorily.
Battery Specification
Consider the following specifications when you select a battery.
Item Charge Discharge
Minimum load current (A) 0 0.04
Maximum load current (A) 0.3 0.4
Rated output current (A) 0.1 0.2
Rated output voltage (V) 54 48
Current consumption of general telephone: 30mA
How to Install the Battery
WARNING
Ensure the mains power is switched ON before connecting the battery.
Failure to do so may result in severe injury.
1.
Connect the red lead of the battery connection cable to the positive (+) terminal of the battery
and connect the black lead to
the negative (–) terminal. If the polarity is not correctly set, the
battery fuse (F2) in the power supply unit will blow.
The locations of the battery fuse (F2) and AC power fuse (F1) are as shown below. Take care not
to confuse them.
– 12 –

Samsung
SVM-400 Voice Mail System Installation Manual
Battery fuse (F2)
AC power fuse (F1)
2. Turn on the AC power switch next to the AC INPUT connector.
3. Remove the side cover of the system as described earlier. The port for battery connection
(BATT) is located at the lower right-hand side of the unit. Connect the end of the battery
connection
cable to this port.
Battery cable
Battery port (BATT)
4. Turn off the AC power switch and check that the system operates normally.
5. Turn on the AC power switch again.
NOTE: During a power failure, a battery lasts for a minimum of 4 hours if its capacity is DC
48V/6AH, and for a minimum of 8 hours if its capacity is DC 48V/12AH. The expected duration will
vary with telephone usage and the charged state of the battery.
– 13 –