Citel Portico TVA Series Operator's manual

12 AND 24 PORT P ORTICO TV
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12 and 24 Port PorticoTM
TVATM
Installation and Configuration Guide
Release 6.01.0
Includes P-Phone Central Office
version
Document Number: G-SIP3D-RUC Version: BB.1

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ABOUT THIS GUIDE
This guide provides installation and configuration instructions, necessary
for
the proper and safe functioning of the 12 or 24 port Citel Portico TVA
(Portico TVA). Before the Main Contents there now follows some important sections to look
at first, including
Safety Information.
Also you should read the information in Planning and Prerequisite s.
be fore starting the installation process, as you may need to obtain some
information
or make some changes that could be difficult when on site.
Note there is a separate document containing appendices to this guide,
including Technical Specifications, Regulatory and Compliance, Support
Specifications, Standards and Features, and various more advanced
features.
Sections before Main Contents
About this guide iii
Sections before Main Contents iii
Important Information iv
Copyright Information iv
Trademark Information iv
Accuracy Notice iv
Your Responsibility for your System’s Security iv
Symbols and Conventions v
Contacting Citel vi
Product Numbers vii
Safety Information Viii
Installation Safety viii
Power Surges ix
Central Office Installation of P-Phone TVA with -48VDC
version
x
Main Contents xi

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IMPORTANT INFORMATION
Copyright Information
© Copyright 2006-2013 Citel Technologies, Inc. All Rights Reserved
No part of this publication, including text, examples, diagrams, or icons, may
be reproduced, transmitted, or translated in any form or by any means,
el ectronic, mech an ical , ma nua l , opt i cal , or otherwise, for any pur p o s e ,
without prior
written permission of Citel.
Citel and its wholly-owned subsidiaries may have patents or pending
paten t s applications, trademarks, copyrights, or other intellectual property
rights
coveri ng subject matter in this publication. The furnishing of this
document does not give the recipient license to these patents, trademarks,
copyrights, or other
i n te llectual pr operties.
Trademark Information
Citel, the Citel logo, Portico Telephone VoIP Adapter (TVA), Citel SIP
Handset Gateway, and The VoIP Migration Company are trademarks or
registered
trademarks of Citel or its wholly-owned subsidiaries in the
United States and other
jurisdictions. All other trademarks, registered
trademarks, and service marks are the property of their respective
owners.
Accuracy Notice
Every effort was made to ensure that the information in this guide is
complete
an d accur a t e . However, Citel makes no representations or
warranties, whether expressed
o r implied, as to the accuracy or
completeness of these materials and shall not be li able for any loss or
damage suffered or incurred as a result of reliance upon or use of
them.
Information in this publication is subject to change without notice. Citel
reserves the right, without prior notice , to change the equipment, designs
or
documentation referred to herein as it considers necessary.
Your Responsibility for your System’s Security
Toll fraud is the use of your telecommunications system by an unauthorized
party, for example, persons other than your company’s employees, agents,
subcontracto rs , or persons working on your company’s behalf. Please note
that there may be a
risk of toll fraud associated with your
telecommunications system and, if toll fraud occurs , it can result in
substantial additional charges for your
telecommunications services.
You and your System Manager/System Administrator are responsible for the
security
o f your system such as programming and configuring your
equipment to pr event unauthorized use. The System Manager is also
responsible for reading all
in st allatio n , instruction and system administration
documents provided with this product in
order to understand fully the
features that can introduce
risk of toll fraud and the steps t h at can be taken
to reduce that risk. Citel does not warrant that this product is immune from
or
will prevent unauthorized use of common-carrier telecommunications

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services or facilities accessed through o r connected to it. Citel will not be
responsible for any charges that result from
s u ch authorized or
unauthorized us e.
Symbols and Conventions
Important symbols and conventions used throughout this guide are
shown
be lo w.
Safety information, ignoring this information may lead to
physical danger to pe opl e .
!
Information alerting you to potential loss of data or damage
to
a n application, system or device.
Important info
rmatio n.
Bold Dialog box titles, labels, and options.
B u tt on and icon names.
Me nu titles, commands, and selections. Things that you type
in either
the web-based or console-based inte rface.
ALL CAPS K e y names: CTRL, TAB, DEL and keyboard buttons that you
press. For exampl e:
Make your choice from the dropdown menu and press
EN TER.
Blue Italic Cross-references to other places in the document. For
example:
Se e How To Update on page 17 .
Single words within a sentence without page numbers
a r e references to entries in the glossa ry . For exa mpl e:
The
ISP provides the IP telephone service.
Italic Placeholder (in syntax and in user input). For
e x ample : Type password
Also used for book and
document titles. and to identify new
terms.
Hy per l ink References to email addresses or Internet addresses. For
example : for help with installation, contact su pport@c itel.c om .
Bold italic
This is used for emphasis.
For example: Do not switch off the unit during the
update.
“Title caps,
in double
quotes”
Double quotes are used to indicate the chapters of
do cu men t s.
monospace
font
Program input and output tex t .

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Contacting Citel
Mail
Citel Technologies, Inc
221 Commerce Drive
Amherst
New York,
14228 USA
Citel Technologies (UK) Ltd
Loughborough Innovation
Centre
Holywell Park,
Loughborough LE11 3AQ
United
Kin g dom
Email
su [e-mail]
Web
w ww. cite l. co m
Telephone [phone] (USA and Canada)– select the support option
[phone] (International)

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Product Numbers

The information contained within this document refers to the
f o ll owin g products (part numbers will be followed by “41” for UK/EU
versions):
Part Number Description
H-SIP3D-RUC12 Portico TVA12D 12 port (digital)
H-SIP3DZ-RUC12 Portico TVA12D 12 port (digital) with 1 FXO port
H-SIP3DY-RUC12 Portico TVA12D 12 port (digital) with 2 FXO ports
H-SIP3D-RUC24 Portico TVA24D 24 port (digital)
H-SIP3DZ-RUC24 Portico TVA24D 24 port (digital) with 1 FXO port
H-SIP3DY-RUC24 Portico TVA24D 24 port (digital) with 2 FXO ports
H-SIP3P-RUC12 Portico TVA12P 12 port ( P ph one /an a log)
H-SIP3PZ-RUC12 Portico TVA12P 12 port (Pphone/analog) with 1 FXO po rt
H-SIP3PY-RUC12 Portico TVA12P 12 port (Pphone/analog) with 2 FXO
po
r
t
s
H-SIP3P-RUC24 Portico TVA24P 24 port (P pho n e /a na l o g)
H-SIP3PZ-RUC24 Portico TVA24P 24 port (Pphone/analog) with 1 FXO por t
H-SIP3PY-RUC24 Portico TVA24P 24 port (Pphone/analog) with 2 FXO
po rts
H-SIP3A-RUC12 Portico TVA12A 12 port (analog)
H-SIP3AZ-RUC12 Portico TVA12A 12 port (analog) with 1 FXO por t
H-SIP3 AY-RUC 12 Portico TVA12A 12 port (analog) with 2 FXO po rts
H-SIP3A-RUC24 Portico TVA24A 24 port (an a log)
H-SIP3AZ-RUC24 Portico TVA24A 24 port (analog) with 1 FXO po rt
H-SIP3DY-RUC24 Portico TVA24A 24 port (analog) with 2 FXO por t s
H-SIP3P-RUC12DC Portico TVA12P 12 port (P pho n e /a na l o g). -48VDC PSU.
H-SIP3P-RUC24DC Portico TVA24P 24 port (P pho n e /a na l o g). -48VDC PSU.
Table 1: Product Part Numbers

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SAFETY INFORMATION
Before
attempting installation, ensure you have read and comply with all
instructions including the Safety Information in this guide.
Also ensure
you communicate the same information to the users and administrators
of
the telephone system in which Portico TVA is operati n g.
Installation Safety
WARNING - IMPORTANT SAFETY INSTRUCTIONS
Failure to follow all instructions may result in improper
equipment operation and/or risk of electrical shock.
These instructions provide basic installation information necessary for the
proper
and safe functioning of this equipment. Persons installing or
maintaining this
product must read all of the safety instructions and the
parts of system
grounding which ar e applicable to the system being
maintained.
Only trained, qualified service personnel shall install or
maintain this
product.
Read and make sure you understand all warnings and
ins t ruct i on s, including those marked on the product.
Keep these instructions with the equipment.
Do not install this product near water. For example, in a wet
b a sem e nt lo ca tio n .
Do not install this product, or associated wiring, during a lightning
storm.
Do not overload wall outlets, as this can result in the risk of fire or
electrical shock.
Do not attach the power supply cord to building surfaces. Do not
allow anything to rest on the power
cord . Do not place this product
where
a n y o ne can step on the cord.
Do not touch non-insulated wires or terminals unless the telephone
wiring
has been disconnected at the network in ter f ace.
Unplug the product from the wall outlet before cleaning. Use a damp
cloth for cleaning. Do not use liquid or aerosol
cleaners.
Do not operate the system
if chemical gas leakage is suspected in
the
area. Use a telephone located in another, safe, area to report the
tr
ouble.
Do not connect t e lecom m u n i cat i on s cabling to the s y s t em , service
the system,
or operate the system with the grounding conductor
dis c onn e cte d
 Install all wiring according to local, state, and federal electrical
cod e requirements
Do not open the 12 and 24 Port PorticoTM
TVA
TM
. There are no

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user - serviceable parts inside. Only an authorized technician
should open the unit for required
maintenance or upgrading
purposes.
Changes or modifications not expressly approved by Citel could void
the
user 's authority to operate the equipment.
 Follow all procedures outlined in the technical documentation in the
give n sequen ce
Configure this product with the specified assemblies only and in
th e locations stated in the technical documentation
Installation of Telecommunications Wiring
•To reduce the risk of fire, use only No. 26 AWG or larger
telecommunication line cord.
•Telecommunications wiring to this product must conform to all applicable
local safety and electrical wiring regulations.
•Use caution when installing or modifying telephone lines.
•Do not install telephone wiring during a lightning storm.
•Do not install a telephone jack in wet locations unless the jack is
specifically designed for wet locations.
•Do not touch un-insulated telephone wires or terminals unless the
telephone line has been disconnected at the network interface.
•Any connection of TVA ports to an outside plant lead, an off-premise
application, or any other exposed plant application may result in one or
more of the following: fire, shock hazard, defective operation and/or
equipment damage.
Power Surges
Sudden surges in electrical current can damage sensitive
equipment. To reduce the risk of damage to your equipment, for
example caused by lightning strikes, install surge protection
between your equipment and both the AC power outlet (if
applicable) and PSTN telephone lines (connected to FXO ports)
or Centrex lines
For P-Phone installations, where telephone lines may run
outside of a single building, the continued installation of
appropriate surge protection should be confirmed and
maintained.
This guide and warranty and liability details are published in the
downloads area
at www.cite l .com/support. Any questions regarding the
use of this guide may
be directe d to support @cite l . c om .

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Central Office Installation of P-Phone TVA with -48VDC version
This section contains additional safety information relating to the TVA part
numbers H-SIP3P-RUC24DC and H-SIP3P-RUC12DC.
Disconnect devices:
An external disconnect device should be included in the end installation. A readily accessible
disconnect device should be included so that a service engineer can conveniently remove
power before servicing the equipment, should the need arise. This disconnect device could be
an isolating switch or circuit breaker for instance, installed as part of the equipment rack.
Overcurrent protective devices:
An external overcurrent protective device should be included in the end installation in order to
protect the connecting supply wiring. The maximum rating of the overcurrent protective
device, fitted external to the equipment, should be 3.5A (typical 3A.
Equipment for restricted access locations:
The 48VDC version of TVA-P equipment should be installed in a restricted access location due
to the accessibility of the bare power input terminals on the terminal block. This equipment is
intended only for installation in a restricted access location, such as a Central Office telephone
exchange.

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CONTENTS
1Overview......................................................................................................... 1
What is Portico TVA? ................................................................................................................ 1
What does Portico TVA do? ...................................................................................................... 1
How does it do that?.................................................................................................................. 2
Compatible products ................................................................................................................. 3
Softswitches ...................................................................................................................................................... 3
Telephones........................................................................................................................................................ 3
What’s in the box? ..................................................................................................................... 4
New in this release .................................................................................................................... 5
More information ....................................................................................................................... 5
2Planning and Prerequisites ............................................................................. 6
You need to check..................................................................................................................... 6
You need to know...................................................................................................................... 6
You need to have ...................................................................................................................... 7
You need to point out ................................................................................................................ 7
3INSTALLING PORTICO TVA .......................................................................... 8
Physical installation ................................................................................................................... 8
Ports and LEDs.................................................................................................................................................. 9
Telephony Interface (RJ-21x) .......................................................................................................................... 11
Loop Line Lengths – digital and P-Phone .................................................................................................... 11
RJ-21x Connector Wiring .................................................................................................................................... 11
Analog (FXO) Ports ......................................................................................................................................... 12
4Connecting to a Portico TVA ......................................................................... 14
Console MI .............................................................................................................................. 14
Direct serial connection ................................................................................................................................... 14
Hints for Making a Successful Connection ...................................................................................................... 16
Telnet connection ............................................................................................................................................ 16
Using the Console MI ...................................................................................................................................... 16
Command Keys ............................................................................................................................................... 18
Web MI .................................................................................................................................... 19
Connecting to the Web MI ............................................................................................................................... 19
Using the Web MI ............................................................................................................................................ 20
5Initial Configuration ....................................................................................... 22
The Setup Wizard.................................................................................................................... 22
About Passwords..................................................................................................................... 24
Administrative Passwords ............................................................................................................................... 24
User Password ................................................................................................................................................ 25
Rebooting Portico TVA............................................................................................................ 25
From the Web UI ..................................................................................................................... 26
From the Console UI................................................................................................................ 27

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6Configuring Portico TVA Using The Web MI.................................................. 28
Administrator Portal................................................................................................................. 29
Setting Date and Time............................................................................................................. 30
Setting Up Dialing Rules ......................................................................................................... 31
Adding a Dialing Rule ...................................................................................................................................... 31
Editing a Dialing Rule ...................................................................................................................................... 32
Configure Network................................................................................................................... 33
SNMP .............................................................................................................................................................. 34
User Location Service ...................................................................................................................................... 34
Main LAN port services.................................................................................................................................... 34
AUX LAN port services..................................................................................................................................... 34
IP Type of Service: RTP IP ToS Byte ............................................................................................................... 34
IP Type of Service: SIP IP ToS Byte ................................................................................................................ 35
Silence Suppression........................................................................................................................................ 35
Codec Preference............................................................................................................................................ 35
Adaptive Jitter Buffer ....................................................................................................................................... 35
Domain Name System (DNS) .......................................................................................................................... 35
Resiliency ........................................................................................................................................................ 36
Configuring the Ports............................................................................................................... 37
Auto-Detect Handset Type Setting .................................................................................................................. 39
Manual Handset Type Setting ......................................................................................................................... 39
Configuring the Lines .............................................................................................................. 40
Configuring Multiple Lines Simultaneously ............................................................................. 40
Basing your Settings on Existing Configuration............................................................................................... 41
Entering and Applying the Settings.................................................................................................................. 42
Configuration Settings ..................................................................................................................................... 42
Configuring the Lines for an Individual Port ............................................................................ 44
Basic Configuration ......................................................................................................................................... 45
Advanced Configuration .................................................................................................................................. 47
Configuring the Handset.......................................................................................................... 48
Port Configuration ............................................................................................................................................ 49
End-user GUI................................................................................................................................................... 49
Default Display................................................................................................................................................. 49
Features........................................................................................................................................................... 50
Key Mappings .................................................................................................................................................. 51
Busy Lamp Field (BLF) Overview..................................................................................................................... 53
Configuration for BLF....................................................................................................................................... 54
Configuration text for BLF buttons ................................................................................................................... 56
Configuration text for BLF (Broadsoft) buttons ................................................................................................ 57
Configuration for Speed-Dials ......................................................................................................................... 58
Configuring Portico TVA Using The Console MI ................................................... 59
Configuring the Port Default parameters................................................................................. 59
Configuring the Default Voice Settings ............................................................................................................ 60
Configuring Individual Ports ....................................................................................................60
General system information .................................................................................................... 61
System name................................................................................................................................................... 61
Console baud rate ........................................................................................................................................... 62
Modem init String............................................................................................................................................. 62
Ethernet Connection Mode .............................................................................................................................. 62
TCP/IP Configuration .............................................................................................................. 63
IP Address........................................................................................................................................................ 63
Static Routes ................................................................................................................................................... 64
DNS (Domain Name System) ................................................................................................. 65
VLAN ....................................................................................................................................... 66
7Configuring The FXO Ports ........................................................................... 67

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What can be connected to the FXO port? ............................................................................... 67
How are the FXO ports configured?........................................................................................ 67
Analog FXO Pool and Analog FXOn key......................................................................................................... 68
Speed Dial ....................................................................................................................................................... 68
Dialing Rule ..................................................................................................................................................... 69
SIP Softswitch .................................................................................................................................................. 69
8Other Configuration....................................................................................... 72
HTTPS - Web MI ..................................................................................................................... 72
Configuring HTTPS ......................................................................................................................................... 72
Certificate and key files.................................................................................................................................... 73
Using HTTPS................................................................................................................................................... 74
Telnet Access - Web MI ..........................................................................................................74
System Settings - Web MI ....................................................................................................... 76
9The Web End User GUI ................................................................................ 77
Overview.................................................................................................................................. 77
End-User GUI Username and Password ................................................................................ 77
Managing Usernames and Passwords............................................................................................................. 77
Password Reset............................................................................................................................................... 77
Finding a User using Master TVAs.......................................................................................... 78
10 Upgrading ..................................................................................................... 79
Upgrade Using the Web MI ..................................................................................................... 79
Optimize the Flash File .................................................................................................................................... 79
Backup the Configuration Files........................................................................................................................ 80
Check the amount of free space ...................................................................................................................... 80
Upgrade the Software...................................................................................................................................... 81
Restore the Configuration Files ....................................................................................................................... 81
11 Troubleshooting ............................................................................................ 83
System Information.................................................................................................................. 84
From the Web MI ............................................................................................................................................. 84
From the Console MI ........................................................................................................................................ 84
Logging.................................................................................................................................... 85
Viewing the Log File in the Web MI ................................................................................................................. 85
Viewing the Log FIle in the Console MI ........................................................................................................... 85
Viewing the Log File in the Console MI ........................................................................................................... 87
Clearing the Log Buffer.................................................................................................................................... 87
Status Log........................................................................................................................................................ 87
Dump Log and System Configuration Details to Console Window.................................................................. 88
Writing the Log Data to a Remote Location..................................................................................................... 88
System Status Information ...................................................................................................... 89
Enet Interface ................................................................................................................................................... 89
IP RX Stats ...................................................................................................................................................... 90
IP Active Information ........................................................................................................................................ 90
IP ARP Information .......................................................................................................................................... 91
IP Routes ......................................................................................................................................................... 91
IP DHCP Information........................................................................................................................................ 92
General System Information ............................................................................................................................ 92
Port Summary .................................................................................................................................................. 93
System Status – HW Diagnostics ..................................................................................................................... 93
Reset the System Statistics.....................................................................................................94
Ping Diagnostics...................................................................................................................... 94
Reset Port................................................................................................................................ 94

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1 OVERVIEW
What is Portico TVA?
Portico Telephone
VoIP Adapter (TVA) is a highly-configurable piece of
equipment that connects your existing PBX or CENTREX telephones to a
local or
Ser v i c e Provider’s SIP Softswitch or IP-PBX .
Different models of Portico TVA are available for the US and UK/EU markets.
What does Portico TVA do?
Portico
TVA acts as an interface between your existing PBX or CENTREX
ha nd se ts and the S I P Softswitch or IP-PBX, making the features of the
Softswitch available
to end users. It is a rack-mountable unit and is
usually connected to your
ha nd sets using existing telephone wirin g ,
punchdown blocks and
connectors.
Depending on the model you have purchased, Portico TVA supports:
 A maximum of 12 or 24 ports.
Digital handsets (“D” product numbers), analog handsets (“A”
prod uct numbers) or a mixture of P-Phone and analog handsets
(“P” product numbers).
0, 1 or 2 FXO ports for connection to analog telephone (PSTN) lines.
See “Product Numbers” on page v for a full list of models associated with
this do cumen t a t io n.
You must not connect digital phones to a version of Portico TVA
that is designed to support P-Phone or analog phones.
You must not connect P-Phone or analog phones to a version
designed to support digital phones.
Damage to the phones may result.
Telephones
connected to Portico TVA are either powered from it, through
an integr al power source, or use existing external power supplies.
The same unit is used for all supported telephones but each unit can
only support telephones of one type. A full list of all supported
telephones
is pr ovided in Appendix D .

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Telephones connected to Portico TVA are normally powered from Portico
TVA using an internal power source. If, ho weve r , you are connecting
telephones
that already use an external power supply (for example, some
Definity phones and some P-Phones), they will continue to need their
external supply while
connected Portico TVA.
How does it do that?
Portico
TVA is configured to interface specifically with your Service Provider’s
So ft swi t ch .
Each handset is connected to a port on Portico TVA. The port is configured
for
that particular handset and user and features are assigned to the
available keys.
Portico TVA converts the legacy signaling protocol used by the handset int o
SIP, and vi ce- v e r sa .
Figure 1: Example implementation of the Citel Handset Gateway
Figure 1 shows a digital Portico TVA installed in an existing system. The P-
Phone
versi o n of Portico TVA connects to P-Phone and analog hand sets.

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Compatible products
Portico
TVA is compatible with a range of Softswitches and telephones.
Please check that your
equipment is listed before attempting to install
Portico
TVA.
Support for additional Softswitches and
telephones is added on an ongoing
basis . Please contact Citel if your particular Softswitch or telephone is not liste d .
Softswitches
Portico TVA currently supports the following Softswitches and IP-PBXs:
• Asterisk 1.2, 1.4 & 1.6.
•Broadsoft
R11.1, R13.0, R14.0.
•Avaya
CM 3.0 CR0.13x.00.0.346.0 and SES Server 3.0 (build 31).
•Avaya IP Office Release 6.0 & 7.0
•Cisco Unified Communications Manager
(CUCM) version 5.1 & 6.1
•Genband*
•Metaswitch 4.1.1
•MITEL 3300 Release 9.0
•Pingtel/SIPx*
•Nortel SCS500*
•NEC IP PBX*
•Shoretel ShoreWare Build 13*
•Sylantro
3.2.1 and 4.0.
•Tadiran Coral Sea Softswitch Version 3*
*
Formal interoperability may not yet be complete
Telephones
See Appendix D for a list of compatible hand sets.

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What’s in the box?
Portico
TVA is supplied in one box containing five it ems :
•12 or 24 port Citel Portico TVA unit.
Figure 2: The 12 port Portico TVA

Rack mounting brackets and fasteners
Power supply lead
The power supply lead provided depends on whether you have
purchased the US or European version of the
produ c t.
 RS-232 straight-through D-type 9-pin (DB-9) serial cable
 CAT 5 straight-through LAN cable (6 fo ot )
 Documentation
Installation and Configuration Guide (this document), SoftSwitch
Integration Guide and Phone User
Guide .
These are provided on CD and at www.citel.com/ptvadownloads
End user license agreement.

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D-R
UC
Version: BB 5
New in this release
Portico TVA Release 6.01.0 includes the following new features (since 5.03.0):
•P Phone now product now suitable for Central Office (CO) installation.
oMaximum recommended loop length now extended to 15 000 feet.
o-48VDC power input now option now available (new hardware
required).
•SIP URI length increased from a maximum 64 bytes to 128 bytes.
oMetaswitch Shared Call Appearances.
oIncreased maximum URI length
o‘sendonly’ hold method.
•Further Enhancements for particular digital phones
oFurther enhancements for Alcatel phones
oAvaya Definity “comfort tones”.
oExtra control for phones with only one line of display.
•Country specific enhancements
oBelgian progress tones
Details of previous releases are available in the Product Information Bulletins
at: www.citel.com/Products/Resources/PIBs.asp
More information
The
Phone User Guide contains brief information about using
Softswitch syst ems and handset default m a ppings.
The
Softswitch Integration Guide contains instructions for configuring Portico
TVA to work with various Softswitch features such as conferencing, BLFs, and
mor e .
The Appendixes to this document give further information on approvals, specifications
supported, and more detail on some features.
Those responsible for installing and managing Portico
TVA should ensure
that the actual
button mappings configured are documented using the
appropriate bu tton mapping outlin e.
Technical Notes are available on the citel.com
website .
Information o n training can be obtained from support @citel.co m
W arranty and liability details are published in the downloads area at
www.cite l .com/support . Any questions regarding the use of this gu ide may
be directed to support
@cite l . c om .

6 Version: BB Document Number: G-SIP3D-RUC
PLANNING AND P RERE QUISITE S
INSTALLATION AND C ONFIGURATION G UIDE 12 AND 24 PORT P
ORTICO TV
A
2 PLANNING AND PREREQUISITES
This chapter provides lists of planning considerations and requirements
for install a tio n . You should read this chapter before starting the
installation to
ensure that you are prepared when you arrive on-site.
You need to check
 All of the telephones are models supported by Portico TVA – see Appendix D
for a list

All of the telephones are models supported by Portico TVA – see Appendix D
for a list
Appropriate Softswitch software has been installed by your Service
Provider and is functioning correctly
There is an AC power source within 5 feet (1.5m) of Portico TVA – se e
Appendix A for deta il s
The location of the previous PBX in relation to the proposed location of
Portico
TVA as you may need to extend or move cab l es .
You may be able to use the cable that was used to connect the legacy
PBX to the punchdown blocks or you may need to obtain a new one – See
“Telephony
I n terface (RJ- 21 x) ” on page 11 for detail s
 A connection to the LAN is available, within reach of the provided CAT 5
cable
The station wiring for each digital telephone is within the maximum
loop length of 1600ft (500m).
•P-Phones may have up to 15,000 feet (4.5km) loop length.
The wiring for each telephone to be connected to Portico TVA is
appropriate quality for telephone operation (CAT 3 min i mum)
Telephone users have access to a copy of the document that describes
how
buttons have been mapped for their own type of handse t
You need to know
Configuration details: Portico
TVA IP address, subnet mask, default
router, Softswitch server IP addresses and authorization details and the
dial plan for
each port
How you will access Portico TVA from the web interface if you do not set a
static IP
addre ss
 If using DHCP, the MAC address for your unit.