Clare Controls Clare Video Doorbell Version 2 User manual

Clare Video Doorbell
Version 2 User Manual

Index
Doorbell buttons and features............................................................................3
What’s included in the box....................................................................................4
Clare Video Doorbell power requirements..................................................5
Wi-Fi signal strength requirements..................................................................6
Getting started..............................................................................................................7
Preparing the Video Doorbell for wall mounting....................................8
Connecting power to the Video Doorbell...................................................9
Mounting the Video Doorbell and restoring power........................... 10
Installation when using a digital doorbell chime................................. 11
Getting started with the ClareVision Plus App....................................... 12
Setting up the Video Doorbell in the ClareVision Plus App....13-14
Installing the faceplate and restoring power.......................................... 15
Troubleshooting and Light Status ................................................................. 16
Conguring the motion detection area..................................................... 17
Adjusting the sensitivity of the motion detection area.................... 18
Using the ClareVision Plus App.........................................................................19
Frequently asked questions............................................................................... 20
Customer and technical support ................................................................... 21

Welcome To Your New Clare
Video Doorbell
180º 2MP HD Camera
Omni-directional
Microphone
Doorbell Button
Mode Button
Uses Existing
Doorbell Wiring
Micro-SD card
Getting
Started
3

Getting
Started
Check Out What’s Included
In The Box.
4 Interchangeable
faceplates
Mounting
template
Clare Video
Doorbell camera
4 Terminal
screws
3 Mounting
screws
2 Wire extensions 2 Security
screws
3 Wall anchors 1 Security key1 Drill bit4 Wire connectors 1 Resistor
Wedge and spacer
3 Wedge or
spacer screws
4

Getting
Started
The easiest way to know if you currently have a mechanical or digital
doorbell, is to listen to the tone your doorbell makes when you ring it.
If it makes the standard ding-dong sound, it is most likely a mechanical
doorbell. If your doorbell plays a dierent tone or melody, it’s most likely
a digital doorbell and you must install the supplied resistor. Refer to
Install Step 4 for more information on installing the resistor.
Mechanical vs. Digital Doorbells
The Clare Video Doorbell will work with mechanical
and digital doorbells that use 16-24VAC power only.
NOTE: If you are unsure what voltage your doorbell uses, please
consult your original doorbell packaging or a licensed electrician.
Clare Video Doorbell
Power Requirements
Mechanical Digital
FRONT TRANS REAR
5

The Clare Video Doorbell can only be connected to a
2.4GHz wireless network, and requires a minimum of -60dBm of
Wi-Fi signal strength at the installation location.
We recommend downloading a Wi-Fi analysis tool for your phone or
tablet to check signal strength. Stand in the location of where the video
doorbell will be installed, and test the strength of the Wi-Fi. If a -60dBM
signal or better is not achievable, we recommend installation of a Wi-Fi
range extender or Wireless Access Point (WAP) to ensure proper video
and audio streaming.
Wi-Fi Signal Strength
Requirements
For a list of recommended Wi-Fi signal
strength Apps and tools, visit the link
below.
For a list of compatible mechanical
and digital doorbell chimes, visit the
link below.
http://bit.ly/2xoCAt5http://bit.ly/2sVmsOG
Getting
Started
6

Getting
Started
Before starting installation,
make sure to shut o the power
being supplied to your doorbell at
the breaker panel.
Next, remove your existing
doorbell and disconnect the wires
connected to the screws on the
back.
Install
Step 1
Diagram 1
7

Preparing The Video Doorbell
For Wall Mounting
Install
Step 2
Remove the faceplate attached to the
Video Doorbell to access the mounting
holes used for installation. Refer to
diagram 2 on how to easily remove
the faceplate.
Next, refer to diagram 3 to mount the
supplied spacer or wedge plate to the
doorbell location using the supplied
wedge or spacer mounting screws.
The angled wedge plate can be used
to change the viewing angle of the
Video Doorbell. Make sure to pull the
doorbell wires through the center of
the wedge plate or spacer.
Diagram 2
Diagram 3
Mounting
screws
x2
Required
hardware
8

Next, refer to diagram 4 to connect your
existing doorbell wiring to the leads
located on the back of the Video Doorbell.
If your existing wiring is not long enough,
follow the instructions below to extend
your wiring.
To extend the existing wiring use the provided
wire extenders and easy-to-use connectors.
Insert the wires into the connectors as shown
in diagram 5 and use pliers to snap the button
into place. There is no need to strip any wires
as the connectors will pierce the insulation
for you.
Note: The two wires used to power the Video
Doorbell can be hooked up to either terminal.
Diagram 4
Diagram 5
Connecting Power To The
Video Doorbell
Install
Step 3
Terminal
screws
x2
Required
hardware
Wire
extenders
x2
Optional
hardware
9
Wire
connectors
x2
Optional
hardware

Diagram 6
Mounting The Video Doorbell
and Restoring Power
Once wiring is complete, install
the doorbell using the supplied
mounting screws.
Restore the power at the breaker and
follow the instructions for setting up
the Video Doorbell in the ClareVision
Plus App.
Wedge or
spacer screws
x2
Required
hardware
Install
Step 4
Diagram 7
Diagram 6
10

Optional
Step
A resistor must be installed on the leads of the chime for proper
operation. Simply wrap the ends of the supplied resistor around the
terminals on the doorbell chime. Connecting the resistor in the wrong
direction will not cause harm to either device, your doorbell will just
not ring properly. If this is the case, simply reverse the direction of the
resistor and verify proper installation by ringing the doorbell.
Installing The Supplied Resistor
• The resistor must be used when installing the Video
Doorbell with a digital doorbell chime.
• The resistor can also be installed when using a mechanical
chime to eliminate potential doorbell buzzing.
Digital Chime
Clare Video
Doorbell
Resistor
(Included)
Transformer
11
Resistor
x1
Optional
hardware

App
Step 1
Getting Started With The
ClareVision Plus App
Download and open the ClareVision
Plus App for iOS and Android.
After opening the App,
tap on the cloud device icon
on the bottom menu bar
and follow the on-screen
instructions to create a
new account.
Playback
Note: Before
proceeding, ensure that
your mobile device is
connected to a 2.4GHz
wireless network only.
12

Setting Up The Video Doorbell
In The ClareVision Plus App
App
Step 2
Next, tap the Connect to a Network
button. Ensure that the encryption
listed is WPA/WPA2, enter the
password for your Wi-Fi network,
and tap Generate.
4
Select “Video Doorbell” from the
menu screen, and then scan the
QR code on the front of the video
doorbell. Ensure that your mobile
device is connected to a 2.4GHz
network only.
3
The camera is ready to congure once the LED on the front of the
doorbell is solid red. For troubleshooting and LED status see page 16.
1
13
Visit www.ClareControls.com
to learn more about the
ClareVision Plus App.
2Tap the cloud device icon in the
bottom menu, and then tap
the icon in the top right corner
to add your doorbell.

Setting Up The Video Doorbell
In The ClareVision Plus App
App
Step 3
Note: If the doorbell says“The Wi-Fi is not connected”, tap back and
reenter your Wi-Fi password and try again.
Tap on the generated QR code to enlarge it, then hold your mobile
device 4-6 inches from the lens of the doorbell. The doorbell will scan
the QR code on the screen of your mobile device. The Doorbell
will beep when it recognizes the QR code. Once connected to the
Wi-Fi network the camera will say“The Wi-Fi is connected”.
5
14
6After connected, tap the next button and wait for the App to prompt
you to create an activation password. Enter a password for the doorbell
and tap Activate. Once activation is completed, tap the icon in
the top right corner to complete
the setup process.
You can now view live and
recorded footage from your
new Clare Video Doorbell!

All
Done!
Installing The Faceplate
and Security Screw
After the Video Doorbell has been
installed, reinstall the faceplate by
pressing gently until it clicks into place.
Refer to diagram 6 to install the
security set screw located on the
bottom of the doorbell faceplate.
Diagram 6
15
Security
screw
x1
Required
hardware

16
Troubleshooting & Light Status
Press and hold the Mode button for up to 15 seconds or until the device
says“Your device is rebooting”. This will factory reset your Clare Video
Doorbell camera to default settings. (You can only factory reset the
doorbell after it has been connected to a Wi-Fi network. If the doorbell
is not connected to Wi-Fi, holding the mode button will restart Wi-Fi
pairing mode.)
Factory Reset
Updating Doorbell Firmware
Status after camera is registered:
Solid Blue: Normal operation
Flashing Blue: Doorbell is
calling the mobile App
Flashing Red: Firmware is
updating
Status before camera is registered:
Flashing Red/Blue: Wi-Fi pairing
mode
Flashing Blue: Connected to Wi-Fi
but not registered
Flashing Red: Camera is booting
Solid Red: Booted, but not
connected to Wi-Fi
Light Status
If new rmware is available, the camera that needs to be updated will
have a blue dot appear next to the name of the device. Follow the blue
dot in the App until you are given the option to update the rmware.

By default, the Clare Video Doorbell is set to record the full eld-of-
view of the camera. In certain situations, some objects may trigger an
undesired amount of notications. Follow the below steps to adjust the
motion detection area of the doorbell.
Only receive notications if an object enters the view of the camera that is
highlighted. Adjust the motion detection area by selecting desired grey boxes.
Tap the icon Tap the icon
Select Alarm Notication Select desired motion area
Tap Draw Motion Detection Area Tap to save your changes
Conguring The Motion
Detection Area
3 6
2 5
1 4
17

You can also adjust how sensitive
the doorbell detects motion by
changing the sensitivity settings
under the Alarm Notication menu.
Adjusting Sensitivity of The
Motion Detection Area
18
High Sensitivity:
Notications from insects
or small moving objects
Medium Sensitivity:
Notications from pets or
medium moving objects
Low Sensitivity:
Notications from people
or large moving objects
Open the doorbell live view and
tap the button. Tap Alarm
Notications. Then tap Motion
Detection Sensitivity and select
your desired sensitivity setting.
Note: Motion notications must be enabled to edit the sensitivity
of motion detection.

19
Using the ClareVision Plus App
Live and Recorded Video Settings
2-Way Audio Take Photo Take Video HD/Basic Video
Live View Conguration
Stop/Start Volume Camera View Zoom
Main Menu Settings
Back Settings Add Device Gallery