Tema Telecomunicazioni AA-550 User manual

Revision
Date
Revision reason
Prepared
Checked/Approved
7 21/02/2018 Update MM, GBC FL
MAS-AA550-REV07EN Page 1 of 67
AA-550
Intercom-Doorphone VoIP SIP / PoE
with 4 buttons
AA-516P additional 8 buttons module
AA-516K additional keyboard module
AA-516R additional index module
TECHNICAL MANUAL – INSTALLATION
PRELIMINARY DOCUMENTATION
AA-550 System Manual – HW version 1.0 - SW version 1.08
Recommendations
1. Use only original spare parts and consumables supplied by Tema Telecomunicazioni Srl for this equipment. The company shall not be
held responsible for any damage caused by the use of materials that they have not supplied.
2. The device has been carefully manufactured and tested. In any case, the product is not recommended for use in situations in which
incorrect operating may result in damage to persons and/or property.
3. We recommend that you carefully read all this manual before starting to use the device.
4. Do not expose the device to sunlight and protect it from sources of heat, dust, humidity and chemical agents.
5. This manual is the property of Tema Telecomunicazioni Srl and any duplication and reproduction, even partial, as well as storage on
any type of media is forbidden without written permission from Tema Telecomunicazioni Srl.
TEMA TELECOMUNICAZIONI S.r.l.
Telecommunications - Electronics

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MAS-AA550-REV07EN Page 2 of 67
We, TEMA TELECOMUNICAZIONI SRL Via C. Girardengo, 1/4 - 20161 MILANO
declare under our sole responsibility that the product:
product name Cito telefono - IP SIP VoIP PoE - Doorphone
trade name TEMA TELECOMUNICAZIONI Srl
type or model AA-550, AA-550C
and accessories AA-516P, AA-516KA, AA-516KB, AA-516KC, AA-516R
to which this declaration relates is in conformity with the essential requirements and other
relevant requirements of the R&TTE Directive ( 1999/5/EC, 2006/95/EC, 2004/108/EC ).
The product is in conformity with the followings standards and/or other normative documents:
HEALT & SAFETY EN 60950-1:2006
+A11:2009
+A1:2010
+A12:2011
EMC EN 55022:2010
EN 55024:2010
EN 61000-3-2:2006
EN 61000-3-3 :2008
MILANO, 07 April 2014 TEMA TELECOMUNICAZIONI SRL
D. Pontillo
DECLARATION OF CONFORMITY (DoC)

TEMA TELECOMUNICAZIONI SRL Doorphone AA-550
MAS-AA550-REV07EN Page 3 of 67
I. IMPORTANT INFORMATIONS REGARDING THE RECOVERY AND RECYCLING OF THIS
ELECTRONIC DEVICE
The crossed-out wheeled bin symbol below indicates that this electronic equipment is intended to be disposed in a
separate collection and not in an unsorted municipal waste, in order to provide for the treatment of WEEE (Waste
Electrical and Electronic Equipment) using best available recovery and recycling techniques.
Specific treatment for WEEE is indispensable in order to avoid the dispersion of pollutants and other hazardous
substances into the waste stream, while recycling leads to reduction of disposal of waste and the negative impacts
on environment and human health. That is, priority is given to reuse of WEEE in its components, subassemblies
and consumables.
As the final holder, the user has an important role in contributing to reuse, recycling and other forms of recovery of
WEEE and is responsible to return this waste in the collection facilities set up by EC Member Stases and to fulfill
other duties in compliance with Directive 2002/96/EC and local laws.

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MAS-AA550-REV07EN Page 4 of 67
1. INTRODUCTION .............................................................................................................................. 6
2. MAIN FEATURES ............................................................................................................................ 6
3. PARTS COMPRISING THE SYSTEM (PACKING LIST).............................................................. 8
3.1. C ROSS - REFERENCE TABLE OF FEATURES / SERVICES OF THE VARIOUS MODELS ....................................9
4. TECHNICAL SPECIFICATIONS .................................................................................................. 10
5. OPERATION................................................................................................................................... 12
5.1. B UTTONS AND NUMERIC KEYPAD EXPANSIONS .................................................................................12
5.2. P OSSIBILITY OF OPENING ELECTRIC LOCKS BY ENTERING A PASSCODE ...............................................13
5.3. D EVICE DIAGRAM .........................................................................................................................14
6. OPERATING MODES.................................................................................................................... 15
6.1. DAY / NIGHT / INTERVAL MODES ...............................................................................................15
6.2. A DDITIONAL FEATURES OF THE KEYPAD EXPANSION .........................................................................15
6.3. RELAYS CONTROL WITH ACCESS CODES .......................................................................................16
6.4. C ALLS GENERATED FROM AA-550 .................................................................................................16
6.5. C ALLS TO AA-550 .......................................................................................................................17
6.6. A CQUISITION OF EXTERNAL CONTACTS FOR SPECIAL APPLICATIONS ...................................................17
6.7. M ULTICAST AUDIO STREAMING ......................................................................................................18
7. COMMANDS AND CODES FOR THE INTERNAL OPERATOR............................................... 19
7.1. S IGNALING L ED AND AA-550 FRONT PANEL DESCRIPTION ................................................................20
8. INSTALLATION ............................................................................................................................. 21
8.1. I NSTALLATION OF SYSTEMS ...........................................................................................................21
8.2. I NSERTING OR REPLACING THE NAMES ASSOCIATED WITH THE BUTTONS .............................................24
8.3. CONNECTIONS ........................................................................................................................25
8.3.1. C ONNECTION OF THE BASE SYSTEM AA-550...........................................................................25
8.3.2. C ONNECTING THE SYSTEM EXPANSION AA-516P AND AA-516K ...............................................26
8.3.3. C ONNECTING THE SYSTEM EXPANSION AA-516R ....................................................................27
8.4. D ESCRIPTION OF THE TERMINAL BLOCKS OF RELAYS ........................................................................28
8.5. D ESCRIPTION AND EXAMPLES OF OPERATION MODES WITH THE INTERNAL RELAYS , CONNECTIONS ........29
8.5.1. CASE 1 – DRIVE OF TWO ELECTRIC LOCKS WITH SYSTEM POWERED ..........................................29
8.5.2. CASE 2 – DRIVE OF TWO ELECTRIC LOCKS , SYSTEM P O E POWERED , ONE POWER SUPPLY ..........30
8.5.3. CASE 3 – DRIVE OF TWO ELECTRIC LOCKS WITH SYSTEM POWERED WITH 3 DIFFERENT POWER SUPPLIES
31
8.5.4. CASE 4 – DRIVE OF TWO ELECTRIC LOCKS , SYSTEM P O E POWERED , TWO SEPARATE POWER SUPPLIES 32
8.5.5. CASE 5 – DRIVE OF AN ELECTRIC LOCK AND AN OPENING BUZZER .............................................33
8.5.6. I NPUT CONNECTION FOR ACQUISITION OF EXTERNAL CONTACTS ................................................34
8.5.7. C ONNECTION BETWEEN BASE UNIT AND EXPANSIONS ...............................................................35
8.5.8. C ONNECTING AA-516R MODULES IN CASCADE STARTING FROM A AA-550 BASE MODULE ............36
8.5.9. C ONNECTING AA-516R MODULES IN CASCADE STARTING FROM A AA-516R POWERED MODULE ..36
9. PROGRAMMING ........................................................................................................................... 37
9.1. P REPARING FOR PROGRAMMING SYSTEM PARAMETERS ....................................................................37
9.2. A CCESS TO PROGRAMMING AND RESET ADDRESS AND PASSWORD ....................................................39
9.3. N ETWORK PARAMETERS ...............................................................................................................40
9.4. SIP PARAMETERS ........................................................................................................................41
9.5. G ENERAL PARAMETERS ................................................................................................................42
9.6. S ET OF THE OPERATING MODE .......................................................................................................44
9.7. R ELAY AND INPUT SETTINGS ..........................................................................................................45
9.8. C AMERA .....................................................................................................................................47
9.9. C ALL BUTTONS ............................................................................................................................48
9.10. M ESSAGES MANAGEMENT .............................................................................................................50
9.11. A UTOMATIC A NNOUNCEMENTS ......................................................................................................52
9.12. RFID MANAGEMENT .....................................................................................................................54
9.13. C ALLS REPORT ............................................................................................................................55
10. MAINTENANCE ............................................................................................................................. 56
10.1. S YSTEM ......................................................................................................................................56
10.2. L OGIN CREDENTIALS ....................................................................................................................57
10.3. D IAGNOSTIC LOG .........................................................................................................................57
11. PRESENTATION AND USE OF THE PROGRAM "AA V IDEO C ONSOLE " ................................ 58
11.1. P RESENTATION ............................................................................................................................58
11.2. S OFTWARE CONFIGURATION FOR SIP S ERVER MODE .......................................................................59
11.3. S OFTWARE CONFIGURATION FOR P EER -T O -P EER MODE ..................................................................60
INDEX PAGE

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MAS-AA550-REV07EN Page 5 of 67
12. INFORMATIONS FOR THE WALL INSTALLATION OF THE SYSTEMS................................ 61

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1. INTRODUCTION
The AA-550 is a Doorphone that can be connected to any VoIP SIP PBX, as a SIP extension, with the possibility of
power either through dedicated external power adapter, or through PoE on the LAN. Alternatively it is possible to
be used in a Peer-to-Peer connection and allows the opening of one or two electric locks (two integrated relays).
The AA-550 series differs from AA-540 family in a more flexible housing for flush or wall applications and is
available with or without color camera with lighting Led. AA-550 is installed for example on a gate for external
control and when a visitor presses one of the buttons to show up, make a VoIP phone call to the number of the
operator, allowing audio communication.
In addition, thanks to the integrated color camera (version AA-550C), it is possible to see the visitor directly to the
operator's internal IP video phone or on the screen of his PC with a standard internet browser, ensuring the
maximum security of the framed area. Having the possibility to monitor the area with the integrated camera, AA-
550 can be called directly from an extension phone to communicate with any visitor and/or to control the opening of
the controlled gates, without any visitor request for access. Once it is established that the visitor must enter into the
company, the operator may open directly from his phone, with a DTMF tones code, the electric gate or pedestrian
gate.
AA-550 can be programmed with a web interface reachable from any PC connected to the corporate LAN, using a
common web browser by typing the IP address of the device.
2. MAIN FEATURES
Generals
• Make a VoIP phone call after the press of a button on the device
• Programming via Web interface with password protection
• Operation modes Day / Night / Interval (with manual or automatic mode) for different numbers of call
destination
• Two door opener relays for possibility of activation of a second electric lock, for example to make the
distinction between pedestrian gate and driveway gate
• Up to 6 programmable codes (3 for each relay associated with electric lock) to drive the relay directly from
the door without the intervention of the operator
• Setting the operation mode Day / Night / Interval via telephone or in automatic (time slots), retention of the
settings also after a power failure
• Backlight of the key label holder and integrated internal anti-humidity heating system
• Great versatility and ease of use and programming
• Hands-free talking with high audio quality
• Possibility to upgrade the software via LAN
• Possibility to acquire up to 3 external contacts to the system and warning service with dedicated messages
• Possibility of receiving and sending MULTICAST RTP audio streaming, for paging audio announcements, up
to 16 priority levels (in reception) and with different volumes for each channel
• Possibility to receive and send RTP MULTICAST audio streaming, for paging announce, up to 5 receive
priority leves
• Possibility to activate a second SIP account, used for “Night ringer” group
• Possibility to protect the audio connection for incoming calls with a code (monitor)
• “Push-to-talk” function, using any input
• “Opendoor” function”, using any input
• Audio streaming with high quality codecs
• Possibility of diffusing pre-recorded announcements at pre-established times (up to 5 for each day of the
week)
• Possibility of diffusing a pre-recorded daily announcement, at a set time or manually controlled, with
programmable interval and repetitions
• Possibility to play a prerecorded announcement message, with a telephone code or using any input

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MAS-AA550-REV07EN Page 7 of 67
VoIP IP LAN section
• Integration with the local LAN, 100 BaseT Ethernet port with RJ45 connector
• SIP-based VoIP connection in either SIP Proxy Server or Peer-to-Peer mode, PoE (Power over Ethernet)
possibility
• Up to 2 programmable numbers are available by each button, with possibility of supervisor and call cycles;
ability to associate a SIP extension number or an IP address, according to the connection mode SIP Proxy
Server or Peer-to-Peer
Integrated color camera (only version AA-550C)
• Integrated color camera
• Video Streaming over IP phone with video support, or on a PC using a web browser, or using the supplied
software "AA Video Console”
• Image storing: snap photos when the call button is pressed by the visitor, with the possibility of sending the
same email in real time

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MAS-AA550-REV07EN Page 8 of 67
3. PARTS COMPRISING THE SYSTEM (PACKING LIST)
The AA-550 system consists of the parts included in the following list:
•An AA-550 device (external unit with 4 buttons)
•A special key for the front panel screws
•Two plastic sliding tabs for frontal screws protection
•A set of die cut labels with extractor for label holders
•A CD-ROM with documentation and technical manual
The AA-550C system consists of the parts included in the following list:
•An AA-550C device (external unit with 4 buttons + camera)
•A special key for the front panel screws
•Two plastic sliding tabs for frontal screws protection
•A set of die cut labels with extractor for label holders
•A CD-ROM with documentation and technical manual
The AA-516P expansion consists of the parts included in the following list:
•An AA-516P module (8 push buttons)
•Cable for connection to the base unit AA-550
•A special key for the front panel screws
•Two plastic sliding tabs for frontal screws protection
•A set of die cut labels with extractor for label holders
The AA-516K expansion consists of the parts included in the following list:
•An AA-516K module (full numeric keypad)
•Cable for connection to the base unit AA-550
•A special key for the front panel screws
•Two plastic sliding tabs for frontal screws protection
The AA-516R expansion consists of the parts included in the following list:
•An AA-516R module (Legend)
•A special key for the front panel screws
•Two plastic sliding tabs for frontal screws protection
•One die cut label for the index legend (already inserted in the system)
It is possible to add also the following accessories:
Frames for wall covering
for one, two or three devices respectively
AA-517-C1, AA-517-C2, AA-517-C3
Frames for wall covering and flush box
for one, two or three devices respectively
AA-517-T1, AA-517-T2, AA-517-T3
Complete box for external wall mounting with
rain shield for one, two or three devices respectively
AA-517-S1, AA-517-S2, AA-517-S3
Power supply adapter AA-39AL

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MAS-AA550-REV07EN Page 9 of 67
3.1. Cross-reference table of features / services of the various models
At the base models AA-550 and AA-550C, it is possible to add one expansion module chosen between the two
models AA-516P and AA-516K while it is possible to add more AA-516R modules.
The keyboard module is available in three versions, AA-516KA with plastic keyboard, AA-516KB with metal
keyboard and AA-516KC with metal backlighted keyboard.
The expansions AA-516P or AA-516K are connected and powered directly from the base unit via a supplied
cable, expanding the functions of the base system:
Expansion
AA-516P
Expansion AA-516KA
Expansion AA-516KB
Expansion AA-516KC
Expansion
AA-516R
Numbers of buttons
8 -- --
Telephone Keypad
-- Yes --
Door opening codes
Yes Yes --
Button mat
ching to the
phone number Yes Yes (keys from 1 to 9) --
Direct number dialing
-- Yes --
Speed dial
-- Yes --
Possibility of filter/prefix
digits -- Yes --
Backlighting
Yes Yes legend, keyboard only AA-516KC Yes
Label holder
Yes, buttons -- Yes, front area
Additional front area
for informations with
backlight
Yes Yes Yes
+

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MAS-AA550-REV07EN Page 10 of 67
4. TECHNICAL SPECIFICATIONS
Generals
Buttons
Four buttons with backlighted label holder
Internal heating
Anti
-
humiditiy internal heating circuit
Audio section
Internal s
peaker with RMS power 1.3W
Possibility of adding an external speaker, RMS power of 1.3W
and minimum impedance 8Ω.
Insertion type terminals for relays
and other
Possibility to use cables up to 1.5mm
2
or AWG16
Number of built
-
in relays
2
Max relay contacts load
30V
–
2A
Power Supply
12V
DC
/ V
AC
, 800mA max
Power Supply of additional systems
Powered from the base
system using the supplied cable:
AA-516P backlight circuit max. 250 mA
AC
AA-516P anti-condensation circuit max. 310 mA
AC
AA-516K backlight circuit max. 250 mA
AC
AA-516K anti-condensation circuit max. 310 mA
AC
AA-516R backlight circuit max. 250 mA
AC
AA-516R anti-condensation circuit max. 310 mA
AC
Material of the container
Corrosion
-
resistant aluminium 9006/1
-
T6 (6060
-
T6)
Buttons body in Mackrolon® Polycarbonate (UL94-V2)
ABS Novodur® heads
Mounting type
Flush mounting, wall mounting with accessory A
A
-
517
-
S
IP grade of protection
IP54
Operating Temperature
From
-
20
˚C to +50˚C
Relative humidity
95% not
-
condensing
Systems dimensions and weight
AA
-
550
L 123 x H 216 x D 16 (+45) mm
-
525 g
AA-550C L 123 x H 216 x D 16 (+45) mm - 600 g
AA-516P L 123 x H 216 x D 16 (+45) mm - 525 g
AA-516K L 123 x H 216 x D 16 (+45) mm - 525 g
AA-516R L 123 x H 216 x D 16 (+45) mm - 525 g
(dimensions of the flush part into the wall)
Accessories for mounting and security of the systems
Dimensions and wei
ght
AA
-
517
-
C1
L 138 x H 230 x D 2 mm
-
070 g
AA
-
517
-
C2
L 262 x H 230 x D 2 mm
-
125 g
AA
-
517
-
C3
L 386 x H 230 x D 2 mm
-
175 g
AA
-
517
-
T1
L 143 x H 232 x D 43 mm
-
240 g
AA
-
517
-
T2
L 267 x H 232 x D 43 mm
-
330 g
AA
-
517
-
T3
L 391 x H 2
32 x D 43 mm
-
470 g
AA
-
517
-
S1
L 143 x H 232 x D 90 mm
-
0740 g
AA
-
517
-
S2
L 267 x H 232 x D 90 mm
-
1250 g
AA
-
517
-
S3
L 391 x H 232 x D 90 mm
-
1740 g