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9
Troubleshooting
Is thenetwork card installed correctly?
Always check Device Manager how thedevices are displayed.
1. Click Start > Settings > Control panel.
2. Double click on System.
3. Click on thetab Computer hardware > Device manager to display
connected devices.
4. Check if and how thetrouble shooted device is displayed in thelist.
a. If it is not on thelist thedevice is not installed.
b. If it is displayed with ayellow exclamation mark there is aproblem with
thedevice.
c. Right click on thedevice and choose Update driver in case something is
missing etc. Insert theincluded CD and install thedrivers or download it
from themanufacturer’s webpage.
d. Choose Properties to display other information regarding thedevice.
Check theTCP/IP features
1. Go to Control panel and choose Network connections. Right-click on
theconnection to thenetwork card you wish to configure and select Properties.
2. Mark theTCP/IP protocol that is connected to thenetwork card and
chooseProperties.
3. Check that Obtain an IP address automatically and Obtain address to
theDNS server automatically are marked.
4. Click OK.